Compare ALICE Guest Services by Actabl vs Eleanor vs Whatsapp Messaging

Compare ALICE Guest Services by Actabl vs Eleanor vs Whatsapp Messaging

Concierge Software vendor comparison between ALICE Guest Services by Actabl vs Eleanor vs Whatsapp Messaging. Find out which Concierge Software is right for you based on realtime data from 805 verified hotelier reviews across 53 countries.

Ratings Summary

HT Score

ALICE Guest Services by Actabl

100

Eleanor

94

Whatsapp Messaging

unranked

Popularity

ALICE Guest Services by Actabl

646 verified reviews

Eleanor

159 verified reviews

Whatsapp Messaging

0 verified reviews

Likelihood to Recommend

ALICE Guest Services by Actabl

91%

Eleanor

97%

Whatsapp Messaging

0%

Ease of Use

ALICE Guest Services by Actabl

4.6

Eleanor

4.8

Whatsapp Messaging

0

ROI

ALICE Guest Services by Actabl

4.5

Eleanor

4.8

Whatsapp Messaging

0

Implementation

ALICE Guest Services by Actabl

4.4

Eleanor

4.8

Whatsapp Messaging

Not enough data available

Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

Eleanor

4.9

Verified Customer Support

Whatsapp Messaging

0

Verified Customer Support

Certificate of Excellence

ALICE Guest Services by Actabl

Eleanor

Whatsapp Messaging

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

Whatsapp Messaging

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Actabl

Actabl

vs.

Eleanor

Eleanor

vs.

Lacoly | WhatsApp for Hotels

Lacoly | WhatsApp for Hotels

Take recommendations quiz

Customers

Top 3 Segments

ALICE Guest Services by Actabl

Resorts - 32%

Boutiques - 15%

Luxury Hotels - 15%

Eleanor

Resorts - 75%

Luxury Hotels - 19%

Other - 1%

Whatsapp Messaging

Resorts - 0%

Motels - 0%

Hostels - 0%

Featured clients

ALICE Guest Services by Actabl

Eleanor

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Pricing Available By Request

Lacoly | WhatsApp for Hotels has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

ALICE Guest Services by Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eleanor

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Whatsapp Messaging

Pricing Available By Request

Lacoly | WhatsApp for Hotels has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Custom Price Quote

Actabl

Actabl

vs.

Eleanor

Eleanor

vs.

Lacoly | WhatsApp for Hotels

Lacoly | WhatsApp for Hotels

1-click quote request

What Customers Are Saying

Most Recent Review

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

Eleanor

Eleanor App is good , easy and simple.

Spa Supervisor from Vilamendhoo (Maldives)

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

Most Positive Review

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

Eleanor

Hassle Free Reservation System

FBM

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

Most Critical

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

Eleanor

Eleanor is make our work easy in reservation especially in managing huge outlets in Sun Siyam Irufushi. Moreover, we can easily create the events easily

F&B Coordinator

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any clients that have vouched for the product

References

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

Eleanor

Eleanor doesn’t have any references available

-

General Info

Screenshots

Lacoly | WhatsApp for Hotels doesn't have any screenshots

Integrations

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

View all integrations (74)

Eleanor

Property Management Systems (3) Booking Engine (1) Channel Managers (1)

View all integrations (3)

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn't have any integrations

Recent Company Updates

ALICE Guest Services by Actabl

Actabl Launches HotelData.com

Actabl Launches ProfitOwner: Real-Time Business Intelligence for Hotel Ownership Groups

Eleanor

Eleanor Ranks #2 in the Best Concierge Software Category Globally in the 2024 HotelTechAwards

Improving Guest Engagement: Eleanor’s Chat Feature Delivers Exceptional Benefits

-

Recent Articles

ALICE Guest Services by Actabl

10 Pieces of Actionable Hotel Technology Advice from Leading Execs

Hotel Technology is Poised for a Major Correction: Here's What You Need to Know

5 years ago

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

2 years ago

Whatsapp Messaging

Lacoly | WhatsApp for Hotels doesn’t have any recent articles

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