Compare Alliants Guest Messaging vs Marketing Services by DerbySoft vs hotjar

alliants

Alliants Guest Messaging

51 reviews
DerbySoft

Marketing Services by DerbySoft

8 reviews
hotjar

hotjar

0 reviews

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Compare Alliants Guest Messaging vs Marketing Services by DerbySoft vs hotjar

Guest Messaging Software vendor comparison between Alliants Guest Messaging vs Marketing Services by DerbySoft vs hotjar. Find out which Guest Messaging Software is right for you based on realtime data from 59 verified hotelier reviews across 19 countries.

alliants

alliants

Ranked 11 (out of 76)

4.5
51 reviews
View profile
DerbySoft

DerbySoft

Ranked 11 (out of 27)

5.0
8 reviews
View profile
hotjar

hotjar

Ranked 24 (out of 27)

N/A
0 reviews
View profile

Ratings Summary

HT Score

Alliants Guest Messaging

26 HTScore Icon

Marketing Services by DerbySoft

unranked HTScore Icon

hotjar

unranked HTScore Icon
Popularity

Alliants Guest Messaging

51 verified reviews

Marketing Services by DerbySoft

8 verified reviews

hotjar

0 verified reviews
Likelihood to Recommend

Alliants Guest Messaging

89%

Marketing Services by DerbySoft

99%

hotjar

0%
Ease of Use

Alliants Guest Messaging

4.5

Marketing Services by DerbySoft

5

hotjar

0
ROI

Alliants Guest Messaging

4.4

Marketing Services by DerbySoft

4.8

hotjar

0
Implementation

Alliants Guest Messaging

4.6

Marketing Services by DerbySoft

4.8

hotjar

Not enough data available
Customer Support

Alliants Guest Messaging

4.5

Verified Customer Support

Marketing Services by DerbySoft

4.9

Verified Customer Support

hotjar

0

Verified Customer Support

Certificate of Excellence

Alliants Guest Messaging

Marketing Services by DerbySoft

hotjar

Features

Unified Inbox

Team Messaging

Broadcast Messaging

Desktop App (non-web based)

Photo Sharing

Mobile App

Mobile Friendly

Live Translations

Website Livechat

Multi-Channel

Whatsapp Integration

Facebook Messenger Integration

SMS text messaging

Website Livechat

Automation

Message Routing

Automated Replies

Chatbot Booking Agent

Broadcast Messaging

Upsell Fulfillment Tracking

Open API

Automated Workflows

Upselling & Ancillaries

Upsell Marketplace

Offer Campaigns

Upsell Fulfillment Tracking

Purchase Links

Charge to Folio

Room Upgrades Campaigns

Upselling Campaigns

Task & Request Management

Ticketing System

Tasks & Checklists

Inspections

Recurring Tasks

Upsell Fulfillment Tracking

Surveys & Feedback

Messaging Guest Surveys

TripAdvisor Review Partner

Guest Reviews Campaigns

Reporting & Analytics

Analytics dashboard

Guest History

Upsell Fulfillment Tracking

Team KPIs Dashboard

Custom Goal Setting

Compliance & Privacy

Automated Opt-In/Consent Collection

Secured Data Protection

Open API

Digital Registration & Check-in

Document & Passport Scanning

Credit Card Authorization

Mobile Keys

Custom Fields

Pre-Stay

Chatbot Booking Agent

Booking Recovery Campaigns

Behavioral Marketing Campaigns

Email to Chatbot Automation

Smooth Handover to Human Agents

Click to Call

Lead Qualification

OTA Price Comparison

Interface Personalization

In-Stay & Post Stay

Digital Check-in

Room Upgrades Campaigns

Upselling Campaigns

Automated Workflows

Custom Routing and Escalations

Pre-programmed Guest Notifications

Guest Reviews Campaigns

Retention Campaigns

Back-Office

Unified Omnichannel Inbox

Status Tabs in Inbox Navigation

Assigning Agents

Canned Responses

User Profile Customizations

Multi Property Management

Customizable Working Hours

Unlimited Users

Artificial Intelligence

Chatbot Booking Agent

Sentiment Analysis

Self-Learning NLP

Syntax & Semantic Analysis

Behavioral Analysis

Customer Profiling

Prediction & Forecasting

Alliants Guest Messaging

Unified Inbox

Multi-Channel

Automation

Upselling & Ancillaries

Task & Request Management

Surveys & Feedback

Reporting & Analytics

Compliance & Privacy

Digital Registration & Check-in

Pre-Stay

In-Stay & Post Stay

Back-Office

Artificial Intelligence

Marketing Services by DerbySoft

Services

Reporting & Analytics

hotjar

Services

Reporting & Analytics

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

alliants
vs.
DerbySoft
vs.
hotjar

Customers

Top 3 Segments

Alliants Guest Messaging

Branded Hotels - 24%
City Center Hotels - 22%
Resorts - 20%

Marketing Services by DerbySoft

Resorts - 25%
City Center Hotels - 25%
Luxury Hotels - 24%

hotjar

Resorts - 0%
Motels - 0%
Hostels - 0%
Featured clients

Alliants Guest Messaging

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Fit Score for Your Property

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Pricing

Pricing Benchmark

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Alliants Average Alliants

Pricing Available By Request

DerbySoft has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

hotjar has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Alliants Guest Messaging

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Marketing Services by DerbySoft

Pricing Available By Request
DerbySoft has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

hotjar

Pricing Available By Request
hotjar has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Custom Price Quote
alliants
vs.
DerbySoft
vs.
hotjar

What Customers Are Saying

Most Recent Review

Alliants Guest Messaging

Direct connect with guest via multiple sources a plus, especially those tech savvy guests.

Director of Security and Safety

Marketing Services by DerbySoft

Easy-to-use and well performing

Digitak Marketing Manager

hotjar

hotjar doesn’t have any clients that have vouched for the product
Most Positive Review

Alliants Guest Messaging

Alliants is technically flawless and they've thought of everything!

Director

Marketing Services by DerbySoft

Great product at a reasonable cost

Vice President of Revenue & Distribution from San Jose (United States)

hotjar

hotjar doesn’t have any clients that have vouched for the product
Most Critical

Alliants Guest Messaging

Direct connect with guest via multiple sources a plus, especially those tech savvy guests.

Director of Security and Safety

Marketing Services by DerbySoft

DerbySoft has developed specialized metasearch connectivity as well as a suite of metasearch reporting and management tools. Professional knowledgeable team with excellent implementation and support.

Chief Commercial Officer

hotjar

hotjar doesn’t have any clients that have vouched for the product
References

Alliants Guest Messaging

Taylor Phillips
Front Office Manager Lyle

Stephanie W.
Front of House Manager Nobu Hotel London Portman Square

Tim Weiland
General Manager The Alpina Gstaad

Paul Rasche
Director of IT Sea Containers London

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General Info

Screenshots

hotjar doesn't have any screenshots

Integrations

Alliants Guest Messaging

Property Management Systems (4) Business Intelligence (3) Hotel Keyless Entry Systems (3)

Marketing Services by DerbySoft

Property Management Systems (10) Booking Engine (7) Hotel Reservations Software (4)

hotjar

hotjar doesn't have any integrations

Recent Company Updates

Alliants Guest Messaging

alliants doesn’t have any recent company updates

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Recent Articles

Marketing Services by DerbySoft

DerbySoft doesn’t have any recent articles

hotjar

hotjar doesn’t have any recent articles

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