The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 38 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amadeus shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like Mobile access on any device and Pace, Sales Activity, and GRC Reporting.
LetShare shines .
Side-by-side ratings based on 38 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 38 | 0 |
After analyzing 38 verified reviews, Amadeus users most value its ease of use, customer contacts and event management, revenue management, while LetShare users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customer Contacts and Event Management
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Revenue Management
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Centralized Data Management
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Integration and System Issues
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Reporting
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Training and Transition
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How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #7 1 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 6 reviews | — |
| Large (75-199 rooms) ▾ | #5 9 reviews | — |
| X-Large (200+ rooms) ▾ | #5 5 reviews | — |
By Property Type
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| Boutique ▾ | #5 9 reviews | — |
| Luxury ▾ | #5 11 reviews | — |
| Branded / Chain ▾ | #5 15 reviews | — |
| Extended Stay | #5 1 reviews | — |
By Region
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| North America ▾ | #4 23 reviews | — |
| Europe | #6 1 reviews | — |
| Asia Pacific | #5 0 reviews | — |
Choosing between Amadeus Delphi® and LetShare hinges on your hotel's specific event management needs. Both aim to streamline your meetings and events, but Amadeus offers a broad suite of features for large-scale, complex operations, while LetShare provides a straightforward, digital booking platform for smaller or multi-property setups. Your choice depends on whether you prioritize depth of functionality or simplicity and cost-efficiency.
Amadeus Delphi® is a robust, multi-feature system popular among larger hotels and resorts seeking integrated event management, sales tracking, and detailed reporting. LetShare, on the other hand, is a simple, cloud-based booking solution aimed at hotels and organizations wanting quick, online reservation capabilities. Which platform aligns better with your operational scale and complexity?
Amadeus Delphi® addresses comprehensive event and sales management, centralizing data to improve operational efficiency, customer satisfaction, and revenue management. LetShare primarily focuses on online meeting room bookings, facilitating real-time reservations and multi-property management with minimal setup. If your hotel hosts frequent, complex events and needs detailed tracking, Delphi is likely the better fit.
However, if your primary concern is managing simple room bookings across multiple locations with ease, LetShare's low-cost, user-friendly platform will suit your needs better. Do you require intricate event workflows or straightforward online bookings? The answer determines the right choice.
If your hotel needs detailed event management, sales pipeline tracking, and in-depth reporting, go with Amadeus Delphi®. It’s designed for hotels that want to oversee large-scale meetings, manage client relationships, and optimize revenue streams with over 37 unique features, including CRM, contract management, and analytics.
Conversely, if your hotel requires a simple, online solution for managing and distributing meeting room reservations across multiple locations, select LetShare. Its ease of use and cost-effectiveness make it ideal for properties focusing on online booking efficiency without the need for extensive integrations or detailed event workflows.
Amadeus Delphi® boasts a high ease-of-use rating of 4.57/5, supported by positive reviews about its intuitive navigation and straightforward event setup. However, some users note that the system can be slow and require additional training, especially given its extensive feature set. The onboarding process is rated 4/5, reflecting competitive but not perfect ease of adoption.
LetShare’s platform lacks specific usability ratings or recent reviews, but its core offering is designed for simplicity and quick setup. Since it’s a cloud-based, dedicated meeting room booking system, expect a minimal learning curve and easy access from any device. Edge: Amadeus.
Amadeus Delphi® offers 37 unique features, including BEO management, real-time task tracking, deep cleaning, inspection, mobile access, analytics dashboards, and extensive document handling. These features support detailed event planning, client communication, and operational control.
LetShare provides a highly streamlined platform with no unique features beyond basic online booking and reservation management. While it excels in its simplicity, it lacks the advanced tools found in Delphi. Edge: Amadeus.
Amadeus’ customer support receives moderate reviews, with a support rating of 3.84/5 and some users mentioning frustration with system glitches and integration issues. Nevertheless, many praise the responsiveness of the support team and value the onboarding process, which is rated 4/5.
LetShare offers no recent reviews or detailed support ratings, but being a small company, it is likely to provide personalized, responsive service for its niche. Given the available data, Edge: Amadeus.
Amadeus has verified integrations with 104 partners, including major industry systems like Opera, Partner Software, and RevControl, offering extensive connectivity. LetShare, with zero verified integrations, operates as a standalone cloud solution, limiting its ability to connect with other hotel systems.
If your hotel relies on multiple tools and requires comprehensive system integration, Amadeus is clearly superior. Edge: Amadeus.
Amadeus enjoys an overall rating of 4.53/5 based on 38 reviews, with a recent review count of zero in the last six months. It’s favored by independent and branded hotels, with ratings of 4.61/5 and 4.69/5 respectively, indicating strong satisfaction among mid-sized hotels.
LetShare has no available review data or recent ratings, making it difficult to gauge user satisfaction. Given the limited information, the edge goes to Amadeus for proven, recent positive reviews.
Both products do not list explicit pricing details or trial options publicly. Given Amadeus’s scale and feature set, it’s likely a higher-cost enterprise solution, while LetShare is positioned as a cost-effective, low-cost SaaS platform. Confirming exact costs requires direct vendor inquiry.
Amadeus Delphi® is a comprehensive, feature-rich platform suitable for large hotels, resorts, and operations needing extensive event and sales management tools. Its wide array of functionalities supports complex workflows, detailed reporting, and system integrations, making it ideal for hotels with high event volumes or multi-property portfolios.
LetShare offers a simple, online booking-focused system tailored for hotels that want quick, cost-effective meeting room management. It’s best suited for smaller properties or those with straightforward booking needs and limited integration requirements.
If your hotel values detailed management, extensive features, and deep integrations, go with Amadeus Delphi®. Its reviews and recent data show it’s the more trusted, well-rounded choice, especially for larger operations.
Opt for LetShare if your primary goal is easy online reservations, multi-property management at a low cost, and minimal complexity. It’s a straightforward tool for properties that want hassle-free bookings without the need for extensive operational controls.
In conclusion, for most mid-sized and large hotels, Amadeus Delphi® offers the broader, more reliable feature set and user satisfaction. Smaller hotels or those seeking a simple, online-based solution should consider LetShare, but with less confidence in support and integrations. The decision ultimately depends on your hotel’s size, event complexity, and technological ambitions.
According to HTR's product database, Amadeus - Delphi® and LetShare share 0 features. Here are the key differences — features one has that the other lacks.
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| BEO Management | ||
| Late checkouts | ||
| Lost & found module | ||
| Preventative maintenance module | ||
| Real time task tracking | ||
| Virtual logbook |
Showing top differences. 25 more features differ between these products.
What hoteliers love
Delphi is praised for its user-friendly interface, making it easy to navigate and manage various tasks. This ease of use is beneficial for new hires a... Delphi is praised for its user-friendly interface, making it easy to navigate and manage various tasks. This ease of use is beneficial for new hires and streamlines daily operations, but some users feel that the system could benefit from a more modern look.
The system’s tools for managing client relationships and event details are well-regarded. Users appreciate how it keeps everything organized and helps... The system’s tools for managing client relationships and event details are well-regarded. Users appreciate how it keeps everything organized and helps with tracking sales leads and client history.
Delphi's ability to manage group bookings and forecast revenue is highlighted. This helps hotels optimize their meeting space and room inventory, cont... Delphi's ability to manage group bookings and forecast revenue is highlighted. This helps hotels optimize their meeting space and room inventory, contributing positively to revenue management strategies.
Where hoteliers push back
Users expressed frustration with certain integrations, notably with Opera and other systems, causing disruptions. Some mentioned the system being slow... Users expressed frustration with certain integrations, notably with Opera and other systems, causing disruptions. Some mentioned the system being slow and the occurrence of technical glitches.
Users find the reporting tools frequently used but note the need for improvements in speed and depth. The system's ability to generate various reports... Users find the reporting tools frequently used but note the need for improvements in speed and depth. The system's ability to generate various reports is appreciated, though some reviews mentioned that it could be more detailed and faster.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amadeus - Delphi® and LetShare share many core Event Management Software features, but each has unique capabilities. Amadeus - Delphi® offers 104 verified integration partners, while LetShare offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Amadeus - Delphi® leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amadeus - Delphi®: No. LetShare: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amadeus has an HT Score of 76 and LetShare has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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