Ranked 6th (out of 26) in Event Management Software
Event Management Software
Advance your full-service event planning and booking process with configurable automation, views, re...
Ranked #6 out of 26 in Event Management Software
Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreDesigned to manage complex events, the Advanced Module is a full-service, cloud-native solution that empowers sales and catering teams to quickly respond to customer inquiries from anywhere, seamlessly contract new business, manage strong relationships, track ongoing performance metrics, and manage all details for flawless event delivery in properties with over 5,000 square feet of meeting space. ...
Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality...
88% recommend
Director of Sales in Sacramento (United States)
Capacity to create a profile of customer. Ability to go to past meetings and review details. Be able to see know the needs of the client based on previews events/conferences.
Director of Sales and Marketing in Cincinnati (United States)
Its user friendly. You don't have to be a master at systems to learn it easily. It also displays availability in a combined field verses having to open multiple screens.
Group Sales Manager in Chicago (United States)
Ease of use. I have used other software programs in the past at other hotels that are no longer used in the industry because of how difficult they were to learn/update/adjust to an individual property's needs.
Amadeus hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Our staff is able to get access to information whenever and wherever.
Using Amadeus Sales & Event Management – Advanced with Sertifi has revolutionized the way we work. With access anytime, anywhere, our sales team can use it when they travel, and it’s allowed our c...
Amadeus doesn’t have any featured partners
Amadeus doesn’t have any awards or certifications
This vendor is 27% below the category average..
This vendor has fewer recent reviews than average compared to other top Event Management Software providers. It is advised that you ask for recent references before proceeding.
Nov 30, 2018
Sales Systems Analyst from Branded in Cambridge (United States)
I like the Salesforce platform and the potential it provides. I can't wait to see where Amadeus goes with the product.
The reporting could use some work, specifically the productivity report that includes non revenue bookings. The other area is the knowledge of the team. Almost every time I call support the tech says let...
Sep 20, 2018
Director of Sales & Marketing from Airport/ conference in Burlingame (United States)
* Fairly easy to navigate if you know where to go * I like the various applets for navigating shortcuts
* Help Topics (in drop down) does not work. This makes it difficult to troubleshoot issues. * Please answer your phones when we call
Mar 09, 2018
Director of Sales and Marketing
Its user friendly. You don't have to be a master at systems to learn it easily. It also displays availability in a combined field verses having to open multiple screens.
I don't like that it is a web based version. I prefer to have a quick icon on my computer that I can click on verses having to sign on through the internet every time.
Feb 23, 2018
Director of Sales & Marketing
It has immediate data sharing with our PMS system, interfaces with outlook so communications are easily viewed and recorded, and reporting is customizable.
Some fields are "Word" based which can lead to data entry inconsistencies - e.g. address - "State" field can be written as abbreviation (VA) or name (Virginia). Delphi.fdc requires banquet checks to be...
Feb 22, 2018
Director of Sales
Capacity to create a profile of customer. Ability to go to past meetings and review details. Be able to see know the needs of the client based on previews events/conferences.
Working the meeting space layout. It would be great to see the different capacities in a layout that at the same time could be sent directly from the system to the client
Feb 20, 2018
Group Sales Manager
Ease of use. I have used other software programs in the past at other hotels that are no longer used in the industry because of how difficult they were to learn/update/adjust to an individual property's n...
Have to enter the same information in many different places. Sometimes that gets time consuming when I am busy and is just a very unnecessary task.
Amadeus hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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Director of Sales & Marketing in Washington (United States)
It has immediate data sharing with our PMS system, interfaces with outlook so communications are easily viewed and recorded, and reporting is customizable.