Ranked 5 (out of 26) in Event Management Software
Event Management Software
Advance your full-service event planning and booking process with configurable automation, views, re...
Ranked #5 out of 26 in Event Management Software
Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreDesigned to manage complex events, the Advanced Module is a full-service, cloud-native solution that empowers sales and catering teams to quickly respond to customer inquiries from anywhere, seamlessly contract new business, manage strong relationships, track ongoing performance metrics, and manage all details for flawless event delivery in properties with over 5,000 square feet of meeting space. ...
Amadeus powers more personalized and authentic travel experiences. Our solutions are designed to enrich every stage of the traveler journey and help hospitality...
88% recommend
Sales Manager in San Jose (United States)
I feel like the Delphi system is very user friendly but also very detailed. I have used the SalesPro system and while SalesPro is extremely easy it is not as detailed as Delphi.
Director of Sales and Marketing in Napa (United States)
Really easy to use and intuitive
Group Sales Manager in Louisville (United States)
Could be more updated, linked directly to meeting matrix and front office system.
Director of Catering in Chicago (United States)
Salesforce integration is convenient but isn't really build for hotels so lacks key integrations for our sales process
Senior Sales Manager in Boston (United States)
Lots of steps to get somewhere (i.e need to make an account, then booking, then event BEOS).
Amadeus hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsHotel and Venue CRM For Sales & Catering - Book More Deals Faster With Us
Tripleseat is a web-based sales and catering platform for hotels, restaurants and unique venues that will increase sales and streamline the booking process.
This vendor is 100% below the category average..
This vendor has fewer recent reviews than average compared to other top Event Management Software providers. It is advised that you ask for recent references before proceeding.
November 30, 2018
Sales Systems Analyst from Other in Cambridge (United States of America)
I like the Salesforce platform and the potential it provides. I can't wait to see where Amadeus goes with the product.
The reporting could use some work, specifically the productivity report that includes non revenue bookings. The other area is the knowledge of the team. Almost every time I call support the tech says let...
September 20, 2018
Director of Sales & Marketing from Branded Hotels in Burlingame (United States of America)
* Fairly easy to navigate if you know where to go * I like the various applets for navigating shortcuts
* Help Topics (in drop down) does not work. This makes it difficult to troubleshoot issues. * Please answer your phones when we call
March 09, 2018
Director of Sales and Marketing
Its user friendly. You don't have to be a master at systems to learn it easily. It also displays availability in a combined field verses having to open multiple screens.
I don't like that it is a web based version. I prefer to have a quick icon on my computer that I can click on verses having to sign on through the internet every time.
February 23, 2018
Director of Sales & Marketing
It has immediate data sharing with our PMS system, interfaces with outlook so communications are easily viewed and recorded, and reporting is customizable.
Some fields are "Word" based which can lead to data entry inconsistencies - e.g. address - "State" field can be written as abbreviation (VA) or name (Virginia). Delphi.fdc requires banquet checks to be...
February 22, 2018
Director of Sales
Capacity to create a profile of customer. Ability to go to past meetings and review details. Be able to see know the needs of the client based on previews events/conferences.
Working the meeting space layout. It would be great to see the different capacities in a layout that at the same time could be sent directly from the system to the client
February 20, 2018
Group Sales Manager
Ease of use. I have used other software programs in the past at other hotels that are no longer used in the industry because of how difficult they were to learn/update/adjust to an individual property's n...
Have to enter the same information in many different places. Sometimes that gets time consuming when I am busy and is just a very unnecessary task.
Amadeus hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recapturing Sales and Catering Revenue: Technology's Vital Role
Forging Supportive Hospitality Technology Partnerships
Industry Masters: The Future of Meetings & Events
An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Your Command Center For Profitable Revenue Strategies
The premium booking platform for leisure hotels and resorts
Front Office Manager in Schaumburg (United States)
Easy to use with multiple color schemes. Point and click for interface use. Great tool to balance meeting room inventory and track sales lead in their respective status. Seamlessly write contracts with contract templates...