Compare Amadeus – Guest Management Solutions vs Hotel Cloud Promote vs Smart Host CRM

Amadeus

Amadeus – Guest Management Solutions

8 reviews
Hotel Cloud

Hotel Cloud Promote

55 reviews
Smart Host GmbH

Smart Host CRM

169 reviews

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Compare Amadeus – Guest Management Solutions vs Hotel Cloud Promote vs Smart Host CRM

Hotel CRM & Email Marketing vendor comparison between Amadeus – Guest Management Solutions vs Hotel Cloud Promote vs Smart Host CRM. Find out which Hotel CRM & Email Marketing is right for you based on realtime data from 232 verified hotelier reviews across 16 countries.

Amadeus

Amadeus

Ranked 18 (out of 63)

4.1
8 reviews
View profile
Hotel Cloud

Hotel Cloud

Ranked 8 (out of 63)

5.0
55 reviews
View profile
Smart Host GmbH

Smart Host GmbH

Ranked 2 (out of 63)

4.7
169 reviews
View profile

Ratings Summary

HT Score

Amadeus – Guest Management Solutions

unranked HTScore Icon

Hotel Cloud Promote

83 HTScore Icon

Smart Host CRM

98 HTScore Icon
Popularity

Amadeus – Guest Management Solutions

8 verified reviews

Hotel Cloud Promote

55 verified reviews

Smart Host CRM

169 verified reviews
Likelihood to Recommend

Amadeus – Guest Management Solutions

81%

Hotel Cloud Promote

99%

Smart Host CRM

93%
Ease of Use

Amadeus – Guest Management Solutions

3.4

Hotel Cloud Promote

5

Smart Host CRM

4.7
ROI

Amadeus – Guest Management Solutions

3.6

Hotel Cloud Promote

4.9

Smart Host CRM

4.3
Implementation

Amadeus – Guest Management Solutions

3.5

Hotel Cloud Promote

5

Smart Host CRM

4.7
Customer Support

Amadeus – Guest Management Solutions

3.6

Verified Customer Support

Hotel Cloud Promote

4.9

Verified Customer Support

Smart Host CRM

4.9

Verified Customer Support

Certificate of Excellence

Amadeus – Guest Management Solutions

Hotel Cloud Promote

Smart Host CRM

Features

Marketing Automation

Personalized one-to-communication

A/B Testing

Event Based Automations

Email Newsletters

Database Health Monitoring

Template Builder

Template Editor

WYSIWYG - HTML Editor

Campaign Templates

Transactional Templates

Template Importing

Guest Profiles

Guest profiles

Database Health Monitoring

GDPR Compliant

CCPA Compliant

Automatic De-Duping

Segmentation

Segmentation

Database Health Monitoring

Tagging

Loyalty Segmentation

Attribute Based Segmentation

Geographic Based Segmentation

Channel/Market Based Segmentation

Lead Time Based Segmentation

Room Type Based Segmentation

Privacy & Compliance

GDPR Compliant

CCPA Compliant

PCI Complaint

Data Management

Centralized data warehouse

Database Health Monitoring

Open API

Centralized multi-hotel/multi-brand solution

Feedback & Surveys

Guest Feedback Module (comment cards/reviews)

Trip Advisor Connectivity Partner

Amadeus – Guest Management Solutions

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Hotel Cloud Promote

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

Smart Host CRM

Marketing Automation

Template Builder

Guest Profiles

Segmentation

Privacy & Compliance

Data Management

Feedback & Surveys

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Amadeus
vs.
Hotel Cloud
vs.
Smart Host GmbH

Customers

Top 3 Segments

Amadeus – Guest Management Solutions

Other - 25%
Resorts - 13%
City Center Hotels - 13%

Hotel Cloud Promote

Branded Hotels - 64%
City Center Hotels - 9%
Luxury Hotels - 9%

Smart Host CRM

Resorts - 21%
Luxury Hotels - 21%
Boutiques - 8%
Featured clients

Amadeus – Guest Management Solutions

Amadeus doesn’t have any featured brands available

-

Smart Host CRM

Smart Host GmbH doesn’t have any featured brands available

Fit Score for Your Property

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Take the quiz

Pricing

Pricing Benchmark

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Pricing Available By Request

Hotel Cloud has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Smart Host GmbH Average Smart Host GmbH

Amadeus – Guest Management Solutions

Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Hotel Cloud Promote

Pricing Available By Request
Hotel Cloud has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Smart Host CRM

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Amadeus
vs.
Hotel Cloud
vs.
Smart Host GmbH

What Customers Are Saying

Most Recent Review

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Hotel Cloud Promote

Great Dashboards for Managers

MD from (United Kingdom)

Smart Host CRM

Very professional. From sales to introduction, implementation, everything was top notch

Direktionsassistentin from Grindelwald (Switzerland)
Most Positive Review

Amadeus – Guest Management Solutions

One of the Best Technologies

DOMS

Hotel Cloud Promote

Streamlining procedures to give quick data

Director from Ramsbottom (United Kingdom)

Smart Host CRM

Smart Host is powerful software, many functionalities and GDPR compliant

General Manager
Most Critical

Amadeus – Guest Management Solutions

Lousy experience

Digital Marketing Manager

Hotel Cloud Promote

Streamlining procedures to give quick data

Director from Ramsbottom (United Kingdom)

Smart Host CRM

Good customer advice, fast processing, modern implementation

Selbstständig from Ischgl (Austria)
References

Amadeus – Guest Management Solutions

Amadeus doesn’t have any references available
-

Smart Host CRM

Anja Herkenrath
Marketing Manager Torfhaus HARZRESORT

Mara Theiner
Manager Hotel Weisses Kreuz

General Info

Screenshots

Amadeus doesn't have any screenshots

Integrations

Amadeus – Guest Management Solutions

Property Management Systems (18) Booking Engine (12) Guest Messaging Software (12)

Hotel Cloud Promote

Property Management Systems (4) Hotel Management Software (3) Upselling Software (2)

Smart Host CRM

Property Management Systems (9) Hotel Restaurant POS Systems (4) Revenue Management Systems (3)
Recent Company Updates
-

Smart Host CRM

Smart Host GmbH doesn’t have any recent company updates

Recent Articles

Hotel Cloud Promote

Hotel Cloud doesn’t have any recent articles

Smart Host CRM

Smart Host GmbH doesn’t have any recent articles