Hotel Cloud Promote

4.9 (55 REVIEWS)

HTR Score icon
HT Score  
20 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotel Cloud Promote

Ranked 14 (out of 74) in Hotel CRM & Email Marketing

Automatically identify need dates and proactively promote to drive direct bookings.

More than 50% of Hotel Cloud’s reviews come from United Kingdom.

Bell avatar Bell - AI powered product analyst

I analyzed all of Hotel Cloud’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how Hotel Cloud combines various systems into one platform, providing streamlined and sophisticated analytics and reporting capabilities. This integration facilitates fast decision making and significant time savings by automating tasks and simplifying data visualization. Users appreciate the real-time updates, comprehensive data insights, and ease of use, all of which contribute to increased revenue, reduced operational costs, and improved guest satisfaction. Some users suggest enhancements like PDF exports, email alert features, and more AI capabilities for content creation.

What Types of Hotels Hotel Cloud is Popular For

Size

4 | X-Small (1-9 room)

12 | Small (10-49 room)

30 | Mid-Sized (50-99 room)

11 | Large (100-499 room)

1 | X-Large (500+ room)

Country

57 | United Kingdom

1 | United States

1 | Ireland

Type

40 | Branded Hotels

27 | City Center Hotels

21 | Boutique Hotels

17 | Bed & Breakfast & Inns

14 | Airport/Conference Hotels

8 | Limited Service & Budget Hotels

5 | Luxury Hotels

3 | Extended Stay & Serviced Apartments

3 | Resorts

3 | RV Parks & Campgrounds

Region

58 | Europe

1 | North America

Category

55 | Hotel CRM & Email Marketing

52 | Business Intelligence

What is Hotel Cloud?

Founded in 2020 | Headquarters in United Kingdom | 4 employees
Hotel Cloud Promote is a comprehensive property management system designed to streamline hotel operations and optimize revenue. By integrating various systems into a single, user-friendly platform, Hotel Cloud Promote enables hoteliers to make fast, informed decisions through sophisticated analytics and reporting capabilities. The platform's real-time updates and comprehensive data insights facilitate increased revenue and reduced operational costs. Additionally, it automates tasks and simplifies data visualization, leading to significant time savings and improved guest satisfaction. Users appreciate its ease of use, though some suggest adding PDF exports, email alerts, and enhanced AI capabilities for content creation. This versatile tool fits seamlessly into current business operations, offering a robust solution for modern hotel management.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Hotel Cloud products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Hotel Cloud

FAQs

Hotel Cloud Promote Alternatives

Not sure if Hotel Cloud is right for your hotel? Here are similar Hotel CRM & Email Marketing vendors that could be a good fit for your hotel:

Capabilities

Simple Drag and Drop E-mail Creation

Advanced E-mail Reporting

Automated E-mails

Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Q1 '26 Hotel CRM & Email Marketing Survey Insights

Is Hotel Cloud a good fit for your hotel?

Small
93% (98)
#1 of 12

Small hotels say that Smart Host GmbH's Hotel CRM & Email Marketing stands out on verified HotelTechReport reviews for its ease of use, time-saving automation features, and responsive customer support. These strengths are valued by Small hotels for efficient guest communication and streamlined operations.

Mid-sized
95% (166)
#1 of 21

Medium hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its ease of use, strong customer support, and effective sales automation. Profitroom's solutions are particularly valued for enhancing direct bookings and managing guest relationships efficiently in Medium contexts.

Luxury Hotels
88% (134)
#1 of 20

Luxury hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly, according to verified HotelTechReport reviews, due to its strong guest communication capabilities, effective data management, and robust support. These strengths help improve personalized experiences crucial for luxury hospitality.

Limited Service & Budget Hotels
95% (59)
#1 of 14

Limited-Service-Budget hotels say that Bookboost's Hotel CRM & Email Marketing system, based on verified HotelTechReport reviews, effectively centralizes guest communications, streamlining operational efficiency. It's praised for being user-friendly and allowing seamless multi-channel management, essential for budget-conscious operations.

Airport/Conference Hotels
91% (77)
#1 of 18

Conference hotels say that dailypoint™'s Hotel CRM & Email Marketing excels in data management, guest profiling, and personalized communication campaigns, as highlighted in verified HotelTechReport reviews. These strengths enhance operations critical to Conference hotels' success.

Europe
95% (256)
#1 of 17

Europe hotels say that Profitroom's Hotel CRM & Email Marketing supports direct bookings, enhances guest communication, and improves sales efficiency, according to verified HotelTechReport reviews. Its ease of use, comprehensive support, and personalization features are consistently praised, important for Europe's diverse hotel market.

United Kingdom
91% (10)
#4 of 5

Gb hotels say that Bookboost's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its user-friendly interface, seamless integration with channels like WhatsApp, and streamlined communication. These features enhance guest engagement and operational efficiency, appealing to Gb establishments.

Full 2026 Hotel CRM & Email Marketing Survey Findings

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Hotel Cloud Reviews Summary

4.9
Excellent
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Hotel Cloud Promote is the #61 most trending product in the Hotel CRM & Email Marketing category (out of 74) and the #2478 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hotel Cloud’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
20 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotel Cloud Pricing

Pricing Available By Request

Hotel Cloud has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotel Cloud Reviews

Hotelier Rating

Excellent
55
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (4)
  • Small (8)
  • Mid-Sized (30)
  • Large (11)
  • X-Large (1)

Country

  • United Kingdom
    United Kingdom
    (53)
  • United States
    United States
    (1)
  • Ireland
    Ireland
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (54)
10

Great Dashboards for Managers

MD from 75-99 room Branded Hotel in London (United Kingdom)

Verified
2 years ago
As an owner, I need to have visibility of all revenue and costlines on the go. I can now see my property performance, P&Ls and STR immediately
Country United Kingdom
MD
Mid-Sized Hotel
10

Marketing and Analytics Combined

Sales & Marketing Manager from 75-99 room Branded Hotel in London (United Kingdom)

Verified
2 years ago
Really nice to be able to create my e-mails and see all the reports and analytics in one place. Has helped me hone my campaigns and drive revenue.
Country United Kingdom
Sales & Marketing Manager
Mid-Sized Hotel
10

Perfect Marketing Platform

Marketing Manager from 75-99 room Branded Hotel in London (United Kingdom)

Verified
2 years ago
It is so simple to understand and use, I can create campaigns in seconds. Love I can track the revenue in detail
Country United Kingdom
Marketing Manager
Mid-Sized Hotel
10

Great Insights and marketing in one place

Commercial Director from 75-99 room Branded Hotel in London (United Kingdom)

Verified
2 years ago
The system excels in efficient time-saving analytics, with a user-friendly dashboard and rapid updates from PMS. Its clean Insights view aids team development, offering instant reports and a valuable combination of data from various systems.
Country United Kingdom
Commercial Director
Mid-Sized Hotel
10

Must Have tool for any portfolio

Revenue Assistant from 75-99 room Branded Hotel in London (United Kingdom)

Verified
2 years ago
This is the first reporting platform I've found really designed with portfolios in mind. I can track rates and pickup across all my properties in a single view. With fast real time updates
Country United Kingdom
Revenue Assistant
Mid-Sized Hotel
10

Amazing Real Time Insights

Revenue Manager from 75-99 room Branded Hotel in London (United Kingdom)

Verified
2 years ago
The system offers streamlined analytics, an intuitive dashboard, and swift insights from PMS. It facilitates user-friendly training and provides instant reports, thanks to comprehensive data integration.
Country United Kingdom
Revenue Manager
Mid-Sized Hotel
10

Transformational System!

from 500+ room Branded Hotel in (United Kingdom)

Verified
3 years ago
* Timesaving system * Dashboard is really user friendly * Fast analytics from PMS with regular updates * The Insights user view is clean so easy to train and develop team members *instant reports and the scheduler is a huge help *Combination of data from multiple systems makes the data easier to understand and make quicker decisions.
Country United Kingdom
X-Large Hotel
9

Automated and personalised live commercial reporting for your hotels

Asset Management Analyst from 75-99 room Airport/Conference Hotel in North Stifford (United Kingdom)

Verified
3 years ago
(1) great for daily competitors' pricing strategy tracking, (2) great for spotting trends in the market, (3) easy tool to track your own hotels' commercial performance
Country United Kingdom
Asset Management Analyst
Mid-Sized Hotel
10

A game changer for Business Intelligence

Revenue Manager from 75-99 room Bed & Breakfast & Inn in Wigston (United Kingdom)

Verified
3 years ago
By combining payroll, accounting, pms and rates in one place, I now have complete visibility and control over all outlets. The AI forecasting is so accurate I now base my strategy on it and am seeing the results
Country United Kingdom
Revenue Manager
Mid-Sized Hotel
10

Real-time pickup and rates at my fingertips

Reservation Agent from 75-99 room Bed & Breakfast & Inn in Wigston (United Kingdom)

Verified
3 years ago
Before I would really struggle with Opera reports or systems with only daily updates. Now I can easily monitor pickup and react immediately.
Country United Kingdom
Reservation Agent
Mid-Sized Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

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Support

Unverified

Hotel Cloud has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

2 days

Recommended

99%

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