Smart Communication for Hoteliers and Guests! Smart Host - from Data to Regulars
Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Hotel Cloud Promote
4.9 (55 REVIEWS)
HT Score
19 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotel Cloud Promote
Ranked 14 (out of 75) in Hotel CRM & Email Marketing
Automatically identify need dates and proactively promote to drive direct bookings.
99% recommended by 27 hotels
More than 50% of Hotel Cloud’s reviews come from United Kingdom.
Bell - AI powered product analyst
I analyzed all of Hotel Cloud’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how Hotel Cloud combines various systems into one platform, providing streamlined and sophisticated analytics and reporting capabilities. This integration facilitates fast decision making and significant time savings by automating tasks and simplifying data visualization. Users appreciate the real-time updates, comprehensive data insights, and ease of use, all of which contribute to increased revenue, reduced operational costs, and improved guest satisfaction. Some users suggest enhancements like PDF exports, email alert features, and more AI capabilities for content creation.
What Types of Hotels Hotel Cloud is Popular For
Size
4 | X-Small (1-9 room)
12 | Small (10-49 room)
30 | Mid-Sized (50-99 room)
11 | Large (100-499 room)
1 | X-Large (500+ room)
Country
57 | United Kingdom
1 | United States
1 | Ireland
Type
40 | Branded Hotels
27 | City Center Hotels
21 | Boutique Hotels
17 | Bed & Breakfast & Inns
14 | Airport/Conference Hotels
8 | Limited Service & Budget Hotels
5 | Luxury Hotels
3 | Extended Stay & Serviced Apartments
3 | Resorts
3 | RV Parks & Campgrounds
Region
58 | Europe
1 | North America
Category
55 | Hotel CRM & Email Marketing
52 | Business Intelligence
Didn’t find what you were looking for?
What is Hotel Cloud?
Founded in 2020 | Headquarters in United Kingdom | 4 employees
Hotel Cloud Promote is a comprehensive property management system designed to streamline hotel operations and optimize revenue. By integrating various systems into a single, user-friendly platform, Hotel Cloud Promote enables hoteliers to make fast, informed decisions through sophisticated analytics and reporting capabilities. The platform's real-time updates and comprehensive data insights facilitate increased revenue and reduced operational costs. Additionally, it automates tasks and simplifies data visualization, leading to significant time savings and improved guest satisfaction. Users appreciate its ease of use, though some suggest adding PDF exports, email alerts, and enhanced AI capabilities for content creation. This versatile tool fits seamlessly into current business operations, offering a robust solution for modern hotel management.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hotel Cloud products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hotel Cloud Reviews Analyzed: 55
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hotel Cloud Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hotel Cloud
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotel Cloud's Provided Description:
""
FAQs
Hotel Cloud Promote Alternatives
Not sure if Hotel Cloud is right for your hotel? Here are similar Hotel CRM & Email Marketing vendors that could be a good fit for your hotel:
Capabilities
Simple Drag and Drop E-mail Creation
Simple Drag and Drop E-mail Creation
With our easy-to-use designer, you can create highly tailored and personalised e-mails that look great on the desktop and mobile. You can target each customer directly by using dynamic data from the guest profile to give that extra touch of personalisation and loyalty
Advanced E-mail Reporting
Advanced E-mail Reporting
With our smart PMS connection we can understand exactly which reservations are made as a result of your campaigns. Delve into all aspects of the customer’s engagement, from rate code, booking time and booking source. Giving you total understanding of the campaign success.
Automated E-mails
Automated E-mails
Set up automated e-mail campaigns just once, sit back and watch as the revenue trickles in. Simple, yet powerful automated workflows designed to maximise your guest revenue opportunity at each stage of their journey, from pre-stay to in-stay to post-stay.
Features
Marketing Automation
4/5 features
Template Builder
4/5 features
Guest Profiles
4/5 features
Segmentation
4/5 features
Privacy & Compliance
4/5 features
Data Management
4/5 features
Feedback & Surveys
4/5 features
Q1 '26 Hotel CRM & Email Marketing Survey Insights
Is Hotel Cloud a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 12
Small
93%
(98)
Smart Host GmbH is commonly considered an alternative to Hotel Cloud for Small hotels, as it offers intuitive email marketing and CRM tools that facilitate streamlined guest communication and engagement, augmented by responsive and knowledgeable support.
#1
of 21
Mid-sized
95%
(166)
Profitroom is commonly considered an alternative to Hotel Cloud for Mid-sized hotels due to its streamlined channel management and CRM tools that enhance direct bookings and guest engagement, although customer support and integration speed can present occasional challenges.
Small
93%
(98)
#1
of 12
Smart Host GmbH is commonly considered an alternative to Hotel Cloud for Small hotels, as it offers intuitive email marketing and CRM tools that facilitate streamlined guest communication and engagement, augmented by responsive and knowledgeable support.
Mid-sized
95%
(166)
#1
of 21
Profitroom is commonly considered an alternative to Hotel Cloud for Mid-sized hotels due to its streamlined channel management and CRM tools that enhance direct bookings and guest engagement, although customer support and integration speed can present occasional challenges.
Rank
Hotel type
Popular alternatives
#1
of 20
Luxury Hotels
88%
(134)
dailypoint™ is commonly considered an alternative to Hotel Cloud for luxury hotels due to its comprehensive CRM capabilities that enhance guest engagement through personalized communication and data integration, although its implementation process may require substantial effort and training.
#1
of 14
Limited Service & Budget Hotels
95%
(59)
Bookboost is commonly considered an alternative to Hotel Cloud for Limited-Service-Budget hotels, primarily due to its integration with various communication channels for streamlined guest interactions and ease of use that simplifies staff training and onboarding.
#1
of 18
Airport/Conference Hotels
91%
(77)
dailypoint™ is commonly considered an alternative to Hotel Cloud for Conference hotels due to its comprehensive CRM system that supports personalized marketing and guest engagement, along with strong PMS integrations for seamless operations, although its complexity may require more training time and greater initial setup effort.
Luxury Hotels
88%
(134)
#1
of 20
dailypoint™ is commonly considered an alternative to Hotel Cloud for luxury hotels due to its comprehensive CRM capabilities that enhance guest engagement through personalized communication and data integration, although its implementation process may require substantial effort and training.
Limited Service & Budget Hotels
95%
(59)
#1
of 14
Bookboost is commonly considered an alternative to Hotel Cloud for Limited-Service-Budget hotels, primarily due to its integration with various communication channels for streamlined guest interactions and ease of use that simplifies staff training and onboarding.
Airport/Conference Hotels
91%
(77)
#1
of 18
dailypoint™ is commonly considered an alternative to Hotel Cloud for Conference hotels due to its comprehensive CRM system that supports personalized marketing and guest engagement, along with strong PMS integrations for seamless operations, although its complexity may require more training time and greater initial setup effort.
Rank
Region
Popular alternatives
#1
of 17
Europe
95%
(256)
Profitroom is commonly considered an alternative to Hotel Cloud for Europe hotels due to its comprehensive ecosystem that supports direct sales and CRM-driven marketing while providing an intuitive booking engine, though some users note that advanced reporting and analytics could be more detailed.
Europe
95%
(256)
#1
of 17
Profitroom is commonly considered an alternative to Hotel Cloud for Europe hotels due to its comprehensive ecosystem that supports direct sales and CRM-driven marketing while providing an intuitive booking engine, though some users note that advanced reporting and analytics could be more detailed.
Rank
Country
Popular alternatives
#4
of 5
United Kingdom
91%
(10)
Bookboost is commonly considered an alternative to Hotel Cloud for Gb hotels due to its ease of use and ability to streamline guest communications through multiple channels like WhatsApp, although it may require additional integration with OTAs for optimal use.
United Kingdom
91%
(10)
#4
of 5
Bookboost is commonly considered an alternative to Hotel Cloud for Gb hotels due to its ease of use and ability to streamline guest communications through multiple channels like WhatsApp, although it may require additional integration with OTAs for optimal use.
Create Free Account
Join 1.5M+ hoteliers making data-driven decisions
OR
Already have an account?
Log in
By proceeding you agree to our Terms of Service and Privacy Policy
What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
Collect personalized quotes from multiple vendors and compare them side-by-side in a single click.
Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
Free AI-Powered Report
Want to find out if Hotel Cloud Promote is a good fit for your hotel?
Get a free AI analyst report with ranked recommendations, real operator reviews, and pricing benchmarks tailored to your property.
Takes 2 min · No credit card needed
Click to unlock
Hotel Cloud Reviews Summary
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Cloud Promote is the #63 most trending product in the Hotel CRM & Email Marketing category (out of 75) and the #2489 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotel Cloud’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hotel Cloud Pricing
Pricing Available By Request
Hotel Cloud has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Hotel Cloud to Top Alternatives
The CDP for CRM & Loyalty
Save time in your guest communication with a CRM designed for hospitality
Want to find out if Hotel Cloud is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Great Dashboards for Managers
MD from 75-99 room Branded Hotel in London (United Kingdom)
Verified
3 years ago
As an owner, I need to have visibility of all revenue and costlines on the go. I can now see my property performance, P&Ls and STR immediately
United Kingdom
United Kingdom
MD
Mid-Sized Hotel
10
Marketing and Analytics Combined
Sales & Marketing Manager from 75-99 room Branded Hotel in London (United Kingdom)
Verified
3 years ago
Really nice to be able to create my e-mails and see all the reports and analytics in one place. Has helped me hone my campaigns and drive revenue.
United Kingdom
United Kingdom
Sales & Marketing Manager
Mid-Sized Hotel
10
Perfect Marketing Platform
Marketing Manager from 75-99 room Branded Hotel in London (United Kingdom)
Verified
3 years ago
It is so simple to understand and use, I can create campaigns in seconds. Love I can track the revenue in detail
United Kingdom
United Kingdom
Marketing Manager
Mid-Sized Hotel
10
Great Insights and marketing in one place
Commercial Director from 75-99 room Branded Hotel in London (United Kingdom)
Verified
3 years ago
The system excels in efficient time-saving analytics, with a user-friendly dashboard and rapid updates from PMS. Its clean Insights view aids team development, offering instant reports and a valuable combination of data from various systems.
United Kingdom
United Kingdom
Commercial Director
Mid-Sized Hotel
10
Must Have tool for any portfolio
Revenue Assistant from 75-99 room Branded Hotel in London (United Kingdom)
Verified
3 years ago
This is the first reporting platform I've found really designed with portfolios in mind. I can track rates and pickup across all my properties in a single view. With fast real time updates
United Kingdom
United Kingdom
Revenue Assistant
Mid-Sized Hotel
10
Amazing Real Time Insights
Revenue Manager from 75-99 room Branded Hotel in London (United Kingdom)
Verified
3 years ago
The system offers streamlined analytics, an intuitive dashboard, and swift insights from PMS. It facilitates user-friendly training and provides instant reports, thanks to comprehensive data integration.
United Kingdom
United Kingdom
Revenue Manager
Mid-Sized Hotel
10
Transformational System!
from 500+ room Branded Hotel in (United Kingdom)
Verified
3 years ago
* Timesaving system * Dashboard is really user friendly * Fast analytics from PMS with regular updates * The Insights user view is clean so easy to train and develop team members *instant reports and the scheduler is a huge help *Combination of data from multiple systems makes the data easier to understand and make quicker decisions.
United Kingdom
United Kingdom
X-Large Hotel
9
Automated and personalised live commercial reporting for your hotels
Asset Management Analyst from 75-99 room Airport/Conference Hotel in North Stifford (United Kingdom)
Verified
3 years ago
(1) great for daily competitors' pricing strategy tracking, (2) great for spotting trends in the market, (3) easy tool to track your own hotels' commercial performance
United Kingdom
United Kingdom
Asset Management Analyst
Mid-Sized Hotel
10
A game changer for Business Intelligence
Revenue Manager from 75-99 room Bed & Breakfast & Inn in Wigston (United Kingdom)
Verified
3 years ago
By combining payroll, accounting, pms and rates in one place, I now have complete visibility and control over all outlets. The AI forecasting is so accurate I now base my strategy on it and am seeing the results
United Kingdom
United Kingdom
Revenue Manager
Mid-Sized Hotel
10
Real-time pickup and rates at my fingertips
Reservation Agent from 75-99 room Bed & Breakfast & Inn in Wigston (United Kingdom)
Verified
3 years ago
Before I would really struggle with Opera reports or systems with only daily updates. Now I can easily monitor pickup and react immediately.
United Kingdom
United Kingdom
Reservation Agent
Mid-Sized Hotel
- 1
- 2
- 3
- 4
- 5
- 6
Expert Q&A and Partner Recommendations
Submit Recommendation
Hotel Cloud hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsHotel Cloud Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
SiteMinder
93% recommended by 2772 hotels |
Channel Managers
|
|
Little Hotelier
93% recommended by 1507 hotels |
Hotel Management Software
|
|
Yanolja Cloud Solution
96% recommended by 1401 hotels |
Property Management Systems
|
|
Mews
93% recommended by 777 hotels |
Property Management Systems
|
|
Oracle Hospitality
92% recommended by 615 hotels |
Property Management Systems
|
|
RoomRaccoon
96% recommended by 572 hotels |
Property Management Systems
|
|
Stayntouch
94% recommended by 243 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Preno yet.
Preno
95% recommended by 165 hotels |
Property Management Systems
|
|
|
Yanolja Cloud Solution
96% recommended by 1401 hotels |
Property Management Systems
|
|
This integration hasn’t been verified by Access Hospitality yet.
Access Hospitality
90% recommended by 127 hotels |
Property Management Systems
|
Support
Unverified
Hotel Cloud has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get Your Free AI Analyst Report
Custom recommendations tailored to your property
Trusted by
Let´s lookup your hotel information
Before you go
Still weighing your hotel crm & email marketing options?
A few popular systems from our hotel crm & email marketing guide — or let our AI score each one against your specific property in about two minutes.
01
Amadeus
Personalize guest communications, increase hotel guest loyalty and drive repeat business. A 360° solution that boosts hotel guest engagement at every touchpoint.
★ ★ ★ ★ ★
3.9
|
13 reviews
