Ranked #12 out of 54 in Hotel CRM & Email Marketing
Smart Host GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreMit der Smart Host CRM Software machen Sie Ihre Gastdaten zu Gold! Gemeinsam sorgen wir dafür, dass aus Ihren Erstbesuchern loyale und umsatzstarke Stammgäste werden. Smart Host ist Ihre Lösung für professionelles Gästemanagement und personalisierte Kommunikation. Bleiben Sie nicht auf den wertvollen Gästedaten sitzen, die Sie bereits in Ihrem PMS haben. Nutzen Sie Ihre Daten, um die Qualit...
97% recommend
Hotel Owner
Not only our guests love our beautifully designed newsletters but also our reception. Smart Host has revolutionised our daily work at the reception. Today, we can realise campaigns much more efficiently and with signific...
General Manager
Pre-stay emails enrich our guest profiles significantly and upselling is much easier now. Also the email campaign process has become more efficient since they are suggested, can be prepared, sent and evaluated by the num...
General Manager
We are very happy with the software. Smart Host is constantly improving and adding service. There are only some little tweaks I could think of, such as having more pre-existing templates to choose from.
General Manager
- more advanced analytic functions - some more flexibility in the campaign builder So far, we are very happy with the current product and support offered by Smart Host.
Hotel Owner
We would like to see better monitoring and figures of the results of the pre-and post-stay messages. In Order to have an overall view of how the current performance is.
What does this product or service do well?
The collaboration of the smart host offer manager and ibelsa consolidates the classic request management process with real-time availability! The hotelier benefits from automated processes. This boosts sales, saves time and reduces your workload.
by Ricarda Müller (ibelsa GmbH) on July 20, 2022
See more answers (1)What differentiates this product or service from the competition?
The smart host offer manager in collaboration with ibelsa are offering a unique real-time availability. even hours or weeks after the request for the guest. Even hours or weeks after their request, guests can check if their chosen room is still available and book it directly.
by Ricarda Müller (ibelsa GmbH) on July 20, 2022
See more answers (1)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
We can only recommend this product to hoteliers who deal with enquiries on a daily basis in order to optimise and digitalise their work processes. The guest has the enquiry process in his own hands and can also choose between different categories and select the most suitable offer for him.
by Ricarda Müller (ibelsa GmbH) on July 20, 2022
See more answers (1)Combine the power of a Hospitality CRM with personalized Email Marketing to drive revenue and build guest relationships.
dailypoint™ - the only #realCRM. dailypoint™ is the leading Data Management and CRM platform for individual hotels and hotel groups.
Find the perfect fit
This vendor is 100% below the category average..
This vendor has fewer recent reviews than average compared to other top Hotel CRM & Email Marketing providers. It is advised that you ask for recent references before proceeding.
June 24, 2022
Hotel Owner from Resorts in Titisee-Neustadt (Germany)
Not only our guests love our beautifully designed newsletters but also our reception. Smart Host has revolutionised our daily work at the reception. Today, we can realise campaigns much more efficiently a...
We would like to see better monitoring and figures of the results of the pre-and post-stay messages. In Order to have an overall view of how the current performance is.
March 22, 2019
General Manager from Other in Ehrenburg (Italy)
Pre-stay emails enrich our guest profiles significantly and upselling is much easier now. Also the email campaign process has become more efficient since they are suggested, can be prepared, sent and eval...
We are very happy with the software. Smart Host is constantly improving and adding service. There are only some little tweaks I could think of, such as having more pre-existing templates to choose from.
March 19, 2019
General Manager from Other in Ehrenburg (Italy)
Smart Host is easy to use, campaigns are suggested automatically by the tool and the offered campaign templates can be filled easily by the receptionist. But the best thing about the software is that the ...
- more advanced analytic functions - some more flexibility in the campaign builder So far, we are very happy with the current product and support offered by Smart Host.
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General Manager
Smart Host is easy to use, campaigns are suggested automatically by the tool and the offered campaign templates can be filled easily by the receptionist. But the best thing about the software is that the success of each ...