Amadeus - MeetingBroker® vs. MeetingPackage Channel Manager and Web Proposal:
Which Is Right for You?

The Decision

Choosing the right proposal management software for your hotel hinges on your specific needs and operational scale. Both Amadeus MeetingBroker® and MeetingPackage’s Channel Manager and Web Proposal aim to streamline RFP responses and booking workflows, but they do so with different approaches and strengths. Amadeus offers an enterprise-level platform with deep integration and centralized RFP management, whereas MeetingPackage emphasizes ease of use, multi-channel distribution, and interactive proposals. Which aligns better with your hotel’s goals?

Is Amadeus or MeetingPackage Better for Hotels?

Amadeus MeetingBroker® is tailored for large hospitality organizations that need centralized, automated RFP handling across multiple channels. It consolidates inbound requests into one dashboard, automates workflows, and integrates with Delphi, making it ideal for hotels with complex sales processes.

MeetingPackage, on the other hand, caters to smaller or mid-sized hotels, conference venues, and properties seeking a straightforward, engaging proposal tool with multi-channel distribution. Its platform emphasizes quick setup, easy customization, and instant booking for smaller meetings or events.

While Amadeus’s platform is more comprehensive and suited for large chains, MeetingPackage’s focus on simplicity and flexibility makes it attractive for properties prioritizing speed and ease of use. How critical is centralized, enterprise-level control versus quick deployment and user engagement for your team?

Amadeus vs MeetingPackage: Which Should Your Hotel Choose?

If your hotel requires a robust, enterprise-grade system that centralizes inbound RFPs, automates workflows, and offers deep integrations with systems like Delphi, Amadeus is your best fit. Its focus on large-scale group business and integration with global distribution channels makes it suitable for branded or multi-property hotels handling high volumes.

Conversely, if your team needs a lightweight, user-friendly platform to manage proposals, automate responses, and connect with multiple booking channels quickly, MeetingPackage is the better choice. Small to mid-sized hotels or venues looking for interactive, digital proposals and instant booking are most likely to benefit from its features.

For hotels prioritizing automation and integrations, Amadeus is more fitting. For those valuing ease, speed, and multi-channel distribution, MeetingPackage offers a clearer advantage.

Is Amadeus or MeetingPackage Easier to Use?

Amadeus boasts a high ease-of-use rating of 4.29/5 but receives mixed reviews; some find it straightforward if integrated with their existing systems like Delphi, but others report frustrations outside Hilton or Delphi environments. Its onboarding process is rated 4.33/5, indicating a relatively smooth start for those with compatible setups, but support responsiveness appears inconsistent based on recent reviews.

MeetingPackage surpasses this with a 4.6/5 ease-of-use score, praised for its intuitive interface and smooth implementation. Users highlight its straightforward web-based proposal creation, quick setup, and user-friendly design, making staff adoption easier.

Edge: MeetingPackage.

Which Has Better Features: Amadeus or MeetingPackage?

Amadeus’s platform offers six shared features, including workflow automation, RFP consolidation, and reporting, but lacks additional unique functionalities. Its deep integration with Delphi is a significant advantage for enterprise users but doesn't include features like real-time availability or online payments.

MeetingPackage features five unique capabilities not found in Amadeus: real-time live availability, dynamic pricing, online payments, read receipts & alerts, and digital signatures. These features enable faster responses, instant confirmations, and more interactive proposals, directly boosting conversion rates.

Edge: MeetingPackage.

Which Has Better Customer Support: Amadeus or MeetingPackage?

Amadeus is a longstanding industry leader but receives a moderate support rating of 3.64/5, with reviews citing slow responses from account managers and issues with support processes. While its help desk is acknowledged, recent critiques point to delays and communication gaps, especially outside Hilton or Delphi integrations.

MeetingPackage excels with a support rating of 4.86/5, with users praising its responsiveness, proactive communication, and dedicated assistance. Its team is known for quick replies and ongoing updates, enhancing overall satisfaction.

Edge: MeetingPackage.

Which Has More Integrations: Amadeus or MeetingPackage?

Amadeus has verified integrations with 104 partners, including major global firms like Oracle Hospitality, Mews, and RevControl. It connects with a broad ecosystem, supporting large hotel groups with complex system environments.

MeetingPackage has 14 verified integrations, with notable partners like Stripe, IVvy, and The Hotels Network. While fewer, its integrations focus on online booking, payments, and channel distribution, sufficient for smaller to mid-sized properties.

Edge: Amadeus.

Which Do Hoteliers Rate Higher: Amadeus or MeetingPackage?

MeetingPackage’s recent reviews, from a larger pool of 43, are more recent and consistently positive, with a 96.77 HTR score and a 95% likelihood to recommend. Hotels across various segments praise its ease of use, quick setup, and effective proposal management.

Amadeus’s reviews are sparse—only 7 reviews, with no recent feedback, and a lower overall rating of 2.75/5. User comments are mixed, often tied to specific integrations or system frustrations.

Edge: MeetingPackage.

How Much Do Amadeus and MeetingPackage Cost?

Amadeus does not publicly list pricing; it typically involves custom quotes based on hotel size and needs, often making it more expensive and suited for larger organizations. Implementation fees and monthly costs are generally involved, with a focus on enterprise clients.

MeetingPackage charges a starting price of $200 per month with a 30-day free trial. Its transparent pricing model is more accessible for smaller hotels or venues seeking a straightforward subscription without hidden fees.

What Type of Hotel Should Use Amadeus?

• Hotels that manage large volumes of group proposals and RFPs across multiple channels.
• Chains that require centralized workflow automation and deep integration with existing hotel management or CRS systems.
• Branded hotels or boutique properties operating in multiple regions needing consistent, scalable processes.
• Teams that prioritize enterprise support and comprehensive analytics.
• Not ideal if your hotel has a small sales team or limited internal technical support, as the platform’s complexity can be overwhelming.

What Type of Hotel Should Use MeetingPackage?

• Small to mid-sized hotels, conference venues, or boutique properties seeking quick deployment.
• Teams that value an interactive, customizable proposal experience for clients.
• Hotels aiming to expand their online booking capabilities and improve distribution across multiple channels.
• Properties that prefer a simple, user-friendly platform with fast onboarding.
• Not ideal if your hotel requires extensive system integrations or complex workflows for high-volume group proposals.

MeetingBroker® vs MeetingPackage: The Bottom Line for Hotels

Amadeus MeetingBroker® is a robust, enterprise-level solution designed for large hotels with complex sales pipelines and existing integrations. Its strength lies in centralized RFP management, automation, and system connectivity—ideal for global chains or hotels handling high volumes.

MeetingPackage, however, offers a straightforward, feature-rich platform optimized for smaller hotels and venues focused on user experience, quick setup, and multi-channel distribution. Its interactive proposals and instant booking features help properties convert inquiries faster.

If your hotel needs a scalable, integrated system to handle extensive proposals and workflows, Amadeus is the better option. If you prioritize ease of use, transparency, and rapid implementation with strong online booking tools, MeetingPackage is the clear choice.