The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amadeus shines in ease of use and customer support , with exclusive features like Workflow Automation and Performance Reporting.
Hotel-Skipper shines , with exclusive features like Food & Beverage Reporting, Analysis & Forecasting and Other Income Forecasting, Reporting & Analysis.
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 47 | 0 |
After analyzing 47 verified reviews, Amadeus users most value its market intelligence tools, user interface and usability, analytics and reporting accuracy, while Hotel-Skipper users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Market Intelligence Tools
▾
|
|
|
+
User Interface and Usability
▾
|
|
|
+
Analytics and Reporting Accuracy
▾
|
|
|
+
Innovation and Feature Updates
▾
|
|
| Cons | |
|
−
Customer Support and Account Management
▾
|
|
How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) | #16 3 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #11 20 reviews | — |
| Large (75-199 rooms) ▾ | #9 18 reviews | — |
| X-Large (200+ rooms) | #14 3 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #13 18 reviews | — |
| Luxury ▾ | #10 24 reviews | — |
| Branded / Chain ▾ | #12 21 reviews | — |
| Extended Stay ▾ | #8 5 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #10 9 reviews | — |
| Europe ▾ | #14 13 reviews | — |
| Asia Pacific ▾ | #6 11 reviews | — |
| Middle East | #8 4 reviews | — |
Choosing between Amadeus RevenueStrategy360™ and Hotel Skipper hinges on your hotel's specific needs—whether you require a comprehensive revenue management system or a financial performance monitor. Amadeus offers a broad suite of tools aimed at optimizing pricing and revenue through detailed market intelligence, whereas Hotel Skipper provides real-time insights into your operational spendings and budget adherence. If your priority is strategic rate management, Amadeus is the clear choice; if controlling costs and maximizing profit margins matter more, Hotel Skipper might be better. But which product truly offers the most value for your hotel?
Amadeus RevenueStrategy360™ is a robust platform designed to help hoteliers make data-driven revenue decisions by providing extensive market data, forecasting, and strategic analytics. It pulls from over 35,000 hotels and 10 billion rates monthly, giving your team an unparalleled view of market competitiveness and occupancy forecasts. Conversely, Hotel Skipper focuses on real-time financial insights, showing your property’s spending, budget compliance, and opportunities to boost profitability, based on existing tools and market benchmarks.
While Amadeus's 45 reviews include recent feedback praising its user-friendliness and comprehensive features, its customer support has generated some complaints, notably about responsiveness. Hotel Skipper, with zero reviews, lacks user feedback, which makes it difficult to assess its real-world effectiveness or ease of use. Given the recent reviews and higher review count, Amadeus's strengths are clearer and more validated. Do you want a platform that offers detailed revenue insights or one that centers on operational expense control?
If your hotel needs a detailed revenue management system capable of analyzing occupancy trends, competitor pricing, and market forecasts, go with Amadeus. Its 12 months of forward-looking occupancy data, extensive analytics dashboard, and integration with over 100 partners make it ideal for larger, multi-property, or upscale hotels aiming to maximize revenue through strategic rate setting.
On the other hand, if your team requires a straightforward tool to track expenses, monitor budget compliance, and identify cost-wasting areas in real-time, Hotel Skipper is the better fit. Its ability to connect with existing tools and provide instant insights into operational spendings serves small to mid-sized hotels or budget-focused properties that want to improve bottom-line performance without complex revenue management features.
Amadeus scores a 4.54 out of 5 for ease of use, based on user reviews praising its intuitive interface and supportive onboarding. It offers a familiar, web-based platform that most users find straightforward, although some note that its extensive features can take time to master fully. Support for onboarding is rated 4.41, with many users appreciating the training resources, but some mention that UI aesthetics could be improved for better visual engagement.
Hotel Skipper, with no reviews available, offers no publicly available data on usability or onboarding. Its simplicity might appeal to smaller teams or properties seeking quick insights without a steep learning curve. However, without user feedback, it's difficult to compare directly. Edge: Amadeus.
Amadeus shines with 32 unique features, including advanced functionalities like Room & Rate Type Filtering, Multi-Property Management, Analytics Dashboards, Rate Intelligence, and AI-powered insights. Its feature set is tailored for detailed revenue strategies, offering customizable dashboards, automated workflows, and distribution partner management.
Hotel Skipper provides just 2 exclusive features related to expense analysis and budgeting, focusing on real-time spend monitoring and operational efficiency. It lacks the extensive revenue management tools that Amadeus offers but excels at financial oversight.
Given the sheer breadth of Amadeus's features, it’s the clear winner for hoteliers seeking a holistic revenue management solution. Edge: Amadeus.
Amadeus's customer support scores a solid 4.32 out of 5, with reviews highlighting quick response times and comprehensive onboarding. Users appreciate the support team’s availability, though some mention delays and room for more proactive engagement. The platform's support portal and in-app help are rated favorably, and onboarding is generally smooth.
Hotel Skipper has no reviews available, making it impossible to assess support quality. For a small, less established platform, this lack of feedback raises questions about its support infrastructure. Given the proven support reputation of Amadeus, it remains the safer choice for troubleshooting and ongoing assistance. Edge: Amadeus.
Amadeus boasts 104 verified partners, including major players like Oracle Hospitality, Mews, and RevControl. Its extensive integration network covers booking engines, PMS, channel managers, and distribution platforms, offering a seamless experience for larger hotel groups.
Hotel Skipper, with only 7 verified partners, has limited integration options, mainly connecting to Sage, Hoist Group, and Noovy. This restricts its adaptability in a complex hotel tech ecosystem, potentially limiting operational efficiency.
For connectivity and scalability, Amadeus’s larger partner network makes it the obvious leader. Edge: Amadeus.
Amadeus, with 45 reviews, holds an overall rating of 4.58/5, with recent reviews from the last six months reaffirming its ease of use and comprehensive features. Users, especially in the luxury and city-center segments, rate it highly for strategic insights and support.
Hotel Skipper has no reviews, so there’s no data on user satisfaction or property-specific ratings. This makes it impossible to gauge how hoteliers perceive its value or effectiveness. Based on available data, Amadeus clearly outperforms in user ratings. Edge: Amadeus.
Pricing details for Amadeus RevenueStrategy360™ are not publicly disclosed, but it is typically offered as a premium, enterprise-level platform with tailored quotes. The platform does not offer a freemium or trial option, indicating a focus on larger clients with higher budgets.
Hotel Skipper’s pricing is also unavailable publicly, and the lack of reviews makes it difficult to estimate its cost or value proposition. Given the absence of transparent pricing and reviews, Amadeus’s established market presence and detailed features suggest it commands a higher investment but offers broader capabilities.
Not ideal if:
Not ideal if:
Amadeus RevenueStrategy360™ offers a broad, detailed set of revenue management tools backed by strong support, extensive integrations, and recent proven reviews. It’s suited for larger hotels or chains aiming to optimize pricing based on robust data.
Hotel Skipper provides a clear focus on cost control and operational performance, making it a good choice for smaller hotels or those with tight budgets seeking better expense visibility. Its lack of reviews and limited features suggest it’s less suited for strategic revenue management.
For strategic revenue optimization, Amadeus is the definitive choice, especially given its recent user feedback and comprehensive features. If controlling costs and improving operational profitability are your primary focus, and your hotel is smaller, Hotel Skipper could meet your needs. However, the absence of user reviews makes it a riskier investment.
In summary, if you are looking for a proven, feature-rich revenue management tool with ample integrations and recent positive reviews, Amadeus RevenueStrategy360™ is the safer, more informed choice.
If your focus is on operational expenses and your hotel is small, and you are comfortable with limited feedback, Hotel Skipper might suit your needs—but proceed cautiously.
Business Intelligence pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
According to HTR's product database, Amadeus – RevenueStrategy360™ (Formerly Rate360®) and Hotel Skipper share 6 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Analytics dashboard | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Multi-property Management | ||
| Multi-property consolidation | ||
| Other Income Forecasting, Reporting & Analysis | ||
| Quick rate shopping filters | ||
| Real Time Data Collection | ||
| Room & rate type filtering |
Showing top differences. 22 more features differ between these products.
What hoteliers love
Tools like Agency 360 and Rate 360 are commended for providing valuable insights into market trends, competitor pricing, and corporate strategies. How... Tools like Agency 360 and Rate 360 are commended for providing valuable insights into market trends, competitor pricing, and corporate strategies. However, some users feel that more live data and frequent updates could enhance these tools' usefulness.
TravelClick's interface is described as intuitive and user-friendly, though some users express dissatisfaction with the overall design aesthetics and... TravelClick's interface is described as intuitive and user-friendly, though some users express dissatisfaction with the overall design aesthetics and occasional complexity in some modules. They suggest graphical and user experience enhancements to make the platform more engaging.
TravelClick's analytics and reporting tools are highly valued by users for their comprehensiveness and strategic utility. The detailed reports, especi... TravelClick's analytics and reporting tools are highly valued by users for their comprehensiveness and strategic utility. The detailed reports, especially from Demand 360 and Rate 360, help in monitoring market trends and competition, aiding in informed decision-making.
Where hoteliers push back
While users generally appreciate the dedication of TravelClick's support and account management teams, there are recurrent issues with delayed respons... While users generally appreciate the dedication of TravelClick's support and account management teams, there are recurrent issues with delayed responses and the need for more proactive, localized customer engagement. Consistency in account management staff is suggested to improve service continuity.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amadeus – RevenueStrategy360™ (Formerly Rate360®) and Hotel Skipper share many core Business Intelligence features, but each has unique capabilities. Amadeus – RevenueStrategy360™ (Formerly Rate360®) offers 104 verified integration partners, while Hotel Skipper offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Amadeus – RevenueStrategy360™ (Formerly Rate360®) leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amadeus – RevenueStrategy360™ (Formerly Rate360®): No. Hotel Skipper: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amadeus has an HT Score of 76 and Hotel-Skipper has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor