Amadeus – RevenueStrategy360™ (Formerly Rate360®)

4.5 (45 REVIEWS)

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HT Score  
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Amadeus – RevenueStrategy360™ (Formerly Rate360®)

4.5 (45 REVIEWS)

Ranked 7 (out of 71) in Business Intelligence

Improve Your Pricing Decisions with Forward-Looking Occupancy and Rate Data In One Platform

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Bell avatar Bell - AI powered product analyst

I analyzed all of Amadeus’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like TravelClick for its robust functionalities that streamline rate management, improve revenue strategies, and centralize market intelligence. The platform aids in making strategic decisions with its comprehensive analytics and reporting tools. Users appreciate the ease of use, consistent information, and holistic solution that integrates various marketing and booking engines under one platform. However, there are concerns over the system's UI aesthetics, user-friendliness, and the need for more innovative features in some modules. Ensuring faster response times and more effective account management could also significantly enhance customer satisfaction.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Marriott, IHG Hotels, Pan Pacific Hotels & 172 others

Read their reviews

What Types of Hotels Amadeus is Popular For

Size

8 | X-Small (1-9 room)

9 | Small (10-24 room)

23 | Mid-Sized (25-74 room)

69 | Large (75-199 room)

98 | X-Large (200+ room)

Country

108 | United States of America

11 | Mexico

7 | India

6 | Kenya

6 | United Kingdom

5 | Australia

5 | United Arab Emirates

4 | Philippines

4 | Canada

4 | Switzerland

4 | Thailand

4 | Netherlands

4 | Spain

3 | Pakistan

2 | China

2 | Portugal

2 | Belgium

2 | Poland

2 | Saudi Arabia

2 | Guatemala

1 | Tunisia

1 | Venezuela

1 | Ireland

1 | Cape Verde

1 | Morocco

1 | Ethiopia

1 | Japan

1 | Italy

1 | Indonesia

1 | Belize

1 | Malaysia

1 | Mozambique

1 | Cambodia

1 | Greece

1 | Germany

1 | Romania

1 | Qatar

1 | Honduras

1 | Turkey

1 | Malta

1 | Argentina

1 | Nigeria

Type

109 | Luxury Hotels

98 | Branded Hotels

74 | Boutiques

74 | Airport/Conference Hotels

72 | City Center Hotels

71 | Bed & Breakfast & Inns

53 | Resorts

37 | Limited Service & Budget Hotels

16 | Extended Stay & Serviced Apartments

12 | Hostels

8 | Casinos

8 | Motels

7 | Vacation Rentals & Villas

1 | RV Parks & Campgrounds

Region

123 | North America

30 | Europe

21 | Asia Pacific

12 | Middle East

12 | Africa

5 | Oceania

5 | South America

1 | Central America

Category

94 | Booking Engine

61 | Rate Shopping

50 | Hotel Reservations Software

45 | Business Intelligence

38 | Event Management Software

31 | Staff Collaboration Tools

23 | Digital Marketing Agencies

16 | RFPs & Proposal Management Software

10 | Hotel CRM & Email Marketing

4 | Property Management Systems

3 | Housekeeping Software

2 | Hotel Metasearch Management Software

2 | Website Design

What is Amadeus?

Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus – RevenueStrategy360™ (Formerly Rate360®) is a comprehensive revenue management system designed to empower hoteliers with data-driven revenue strategies. The platform centralizes market intelligence and provides robust functionalities to streamline rate management and improve revenue decisions. With access to 12 months of forward-looking occupancy data from over 35,000 hotels and 35 million short-term rental listings, it updates daily to deliver unparalleled visibility into competitive pricing. This integration of over 10 billion rates per month from 600+ sources allows hoteliers to optimize rates and maximize revenue effectively. With its comprehensive analytics and user-friendly reporting tools, RevenueStrategy360™ seamlessly fits into existing business operations, integrating various marketing and booking engines to offer a holistic solution for strategic decision-making.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Amadeus products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Amadeus

FAQs

Capabilities

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Amadeus doesn’t have any benefits or use cases available

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Amadeus Reviews Summary

4.5
Very Good
Ease of Use
4.5/5
Customer Support
4.3/5
ROI
4.4/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Amadeus – RevenueStrategy360™ (Formerly Rate360®) is the #4 most trending product in the Business Intelligence category (out of 71) and the #146 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Amadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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78 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Amadeus Pricing

Pricing Available By Request

Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

25

References

2

Featured Customers

Amadeus Case Studies

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Amadeus Reviews

Hotelier Rating

Excellent
35
Very Good
6
Average
2
Poor
1
Terrible
1

Property Size

  • X-Small (2)
  • Mid-Sized (5)
  • Large (17)
  • X-Large (20)

Country

  • United States of America
    United States of America
    (6)
  • India
    India
    (5)
  • Thailand
    Thailand
    (2)
  • Spain
    Spain
    (2)
  • Switzerland
    Switzerland
    (2)
  • Kenya
    Kenya
    (2)
  • China
    China
    (2)
  • Guatemala
    Guatemala
    (2)
  • Mexico
    Mexico
    (2)
  • Portugal
    Portugal
    (2)
  • United Kingdom
    United Kingdom
    (1)
  • Poland
    Poland
    (1)
  • Mozambique
    Mozambique
    (1)
  • Cambodia
    Cambodia
    (1)
  • Belgium
    Belgium
    (1)
  • Greece
    Greece
    (1)
  • Malaysia
    Malaysia
    (1)
  • Germany
    Germany
    (1)
  • Romania
    Romania
    (1)
  • Argentina
    Argentina
    (1)
  • United Arab Emirates
    United Arab Emirates
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Qatar
    Qatar
    (1)
  • Honduras
    Honduras
    (1)
  • Turkey
    Turkey
    (1)
  • Malta
    Malta
    (1)

Region

  • North America
    North America
    (8)
  • Europe
    Europe
    (13)
  • Asia Pacific
    Asia Pacific
    (11)
  • Middle East
    Middle East
    (4)
  • South America
    South America
    (4)
  • Africa
    Africa
    (3)
10

Hesperia & Amadeus: A Partnership That Works

Head of Business Systems from 100 to 199 room Branded Hotel in Madrid (Spain)

Verified
3 days ago
We’ve been working with Amadeus for several years (CRS, GDS, GDS Marketing, Booking Engine, Metas, etc...), and it’s always a pleasure to collaborate with them. They really understand our business and where we’re headed, so we’ve always felt supported along the way. Our collaboration covers several products, adapting in different ways depen...
Country Spain
Head of Business Systems
Large Hotel
10

A Trusted Partner for Many Years!

Marketing Manager from 25-49 room City Center Hotel in Lisbon (Portugal)

Verified
9 days ago
We have been long-time clients of Amadeus TravelClick and value the partnership we have built over the years. Their booking engine has consistently proven to be a reliable, user-friendly solution that allows us to provide a seamless experience to our Guests while maximizing direct bookings and revenue. In addition, the business intelligence...
Country Portugal
Marketing Manager
Mid-Sized Hotel
8

Amadeus makes our work easier and helps us reach more guests around the world.

Digital Campaign Manager from 200 to 499 room Boutique in Lisbon (Portugal)

Verified
10 days ago
It takes away a lot of the manual work and keeps our distribution running smoothly. We also get useful insights that make it easier to understand demand and adjust our strategy, which has led to better results with less effort.
Country Portugal
Digital Campaign Manager
X-Large Hotel
10

Review

Commercial Director from 500+ room Bed & Breakfast & Inn in Kuala Lumpur (Malaysia)

Verified
14 days ago
Michelle is a highly experienced partner who not only shares in depth knowledge of the product available in Amadeus but also proposes the right tools tailored to our business needs. What I appreciate most about her is her keen ability to deeply understand our unique challenges, proactively anticipate potential obstacles, and consistently o...
Country Malaysia
Commercial Director
X-Large Hotel
10

Love the data & analytics!

CDOS from 500+ room in Coralville (United States of America)

Verified
15 days ago
The evolution of the Agency 360 platform over the few years has made this product better than ever! We love the ability to filter data, date ranges, run reports & dive deep into prospective accounts.
Country United States of America
CDOS
X-Large Hotel
8

I have enjoyed working with Trina, she's been very helpful in keeping me organized.

VP of Commercial Strategy from 100 to 199 room Bed & Breakfast & Inn in Milwaukee (United States of America)

Verified
16 days ago
Response time is wonderful with Trina, when I need a new subscription to Agency or Demand she's on top of it. Along with updating our hotel's incorrect information.
Country United States of America
VP of Commercial Strategy
Large Hotel
10

Thank you - Ashiembi

Regional Director of Sales Operations, Africa from 100 to 199 room Branded Hotel in (United Kingdom)

Verified
16 days ago
Ashiembi has been wonderful to work with especially when it comes to new openings and support. He is reactive and his first hand approach has been great! Kindest,Brett Regional Director of Sales, Africa (Hilton)
Country United Kingdom
Regional Director of Sales Operations, Africa
Large Hotel
8

Analytical insights

National Revenue Manager from 1 to 4 room Luxury Hotel in

Verified
17 days ago
Currently making use of the Analytics 360 and heading into exploring Demand 360 dashboard. Analytics and insights reviewed to gain better understanding of hte market.
National Revenue Manager
X-Small Hotel
10

Great Product

Director of Revenue Management from 200 to 499 room Branded Hotel in Nairobi (Kenya)

Verified
21 days ago
Simple and easy to understand to the hotel team when presenting the report internally when we have meetings on the market intelligence.
Country Kenya
Director of Revenue Management
X-Large Hotel
9

Hotel review

Revenue Manager from 100 to 199 room Bed & Breakfast & Inn in Mombasa (Kenya)

Verified
22 days ago
Data and Insights. The date available on the platform is important for key decision making. The Insights are also useful.
Country Kenya
Revenue Manager
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Most of Amadeus's products are user-friendly (easy to use) which makes it easy for hotel team to adapt and learn. Dynamic system functionalities - eg booking engine hv multi option to adapt to different needs.

Question:

What differentiates this product or service from the competition?

Answer:

Apart from the easy to use and functionalities (with adequate updates), the differentiation is on the higher level of customer support through the team - some vendors rely heavily on self-service help/guide

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Consider the functionalities and ease of use (ease of implementation & user adoption), and that the product needs to be able to tailor to your business operations & needs - level of customer support given during & after implementation is important too.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
JESSICA THAM Revenue Mangagement Consultant @ Rev Logix
RecommendationAvatar
JESSICA THAM Revenue Mangagement Consultant @ Rev Logix
Are you a consultant or vendor that recommends Amadeus? Leave a recommendation

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Support

Unverified

Amadeus has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Response Time

Less than a day

Recommended

84%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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