Operations
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2025
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2025
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Amadeus – RevenueStrategy360™ (Formerly Rate360®)
4.4 (34 REVIEWS)
HT Score
28 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Amadeus – RevenueStrategy360™ (Formerly Rate360®)
Ranked 11 (out of 63) in Business Intelligence
Improve Your Pricing Decisions with Forward-Looking Occupancy and Rate Data In One Platform
83% recommended by 157 hotels
Marriott, IHG Hotels, Pan Pacific Hotels & 154 others
Bell - AI powered product analyst
I analyzed all of Amadeus’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like TravelClick for its robust functionalities that streamline rate management, improve revenue strategies, and centralize market intelligence. The platform aids in making strategic decisions with its comprehensive analytics and reporting tools. Users appreciate the ease of use, consistent information, and holistic solution that integrates various marketing and booking engines under one platform. However, there are concerns over the system's UI aesthetics, user-friendliness, and the need for more innovative features in some modules. Ensuring faster response times and more effective account management could also significantly enhance customer satisfaction.
Marriott, IHG Hotels, Pan Pacific Hotels & 154 others
Read their reviewsHoteliers Most Frequently Mention
What Types of Hotels Amadeus is Popular For
Size
53 | Large (75-199 room)
19 | Medium (25-74 room)
9 | Small (10-24 room)
97 | X-Large (200+ room)
8 | X-Small (1-9 room)
Country
107 | United States of America
11 | Mexico
7 | India
5 | Australia
5 | United Kingdom
5 | United Arab Emirates
4 | Canada
4 | Philippines
4 | Thailand
4 | Switzerland
3 | Pakistan
2 | Saudi Arabia
2 | Poland
2 | China
2 | Spain
2 | Belgium
2 | Guatemala
1 | Indonesia
1 | Morocco
1 | Venezuela
1 | Tunisia
1 | Ireland
1 | Cape Verde
1 | Japan
1 | Kenya
1 | Ethiopia
1 | Italy
1 | Belize
1 | Cambodia
1 | Greece
1 | Germany
1 | Romania
1 | Qatar
1 | Honduras
1 | Malta
1 | Argentina
Type
59 | Bed & Breakfast & Inns
57 | Boutiques
85 | Branded Hotels
7 | Casinos
63 | City Center Hotels
67 | Airport/Conference Hotels
12 | Extended Stay & Serviced Apartments
11 | Hostels
32 | Limited Service & Budget Hotels
93 | Luxury Hotels
7 | Motels
49 | Resorts
1 | RV Parks & Campgrounds
2 | Vacation Rentals & Villas
Region
122 | North America
21 | Europe
20 | Asia Pacific
5 | Oceania
11 | Middle East
5 | South America
1 | Central America
5 | Africa
Category
6 | RFPs & Proposal Management Software
3 | Housekeeping Software
31 | Staff Collaboration Tools
39 | Event Management Software
34 | Business Intelligence
46 | Hotel Reservations Systems
88 | Booking Engine
18 | Digital Marketing Agencies
55 | Rate Shopping
8 | Hotel CRM & Email Marketing
2 | Property Management Systems
Didn’t find what you were looking for?
What is Amadeus?
Founded in 1987 | Headquarters in Madrid (Spain) | 14190 employees
Amadeus – RevenueStrategy360™ (Formerly Rate360®) is a comprehensive revenue management system designed to empower hoteliers with data-driven revenue strategies. The platform centralizes market intelligence and provides robust functionalities to streamline rate management and improve revenue decisions. With access to 12 months of forward-looking occupancy data from over 35,000 hotels and 35 million short-term rental listings, it updates daily to deliver unparalleled visibility into competitive pricing. This integration of over 10 billion rates per month from 600+ sources allows hoteliers to optimize rates and maximize revenue effectively. With its comprehensive analytics and user-friendly reporting tools, RevenueStrategy360™ seamlessly fits into existing business operations, integrating various marketing and booking engines to offer a holistic solution for strategic decision-making.
Capabilities
Amadeus doesn’t have any benefits or use cases available
Features
Analytics
4/5 features
Forecasting, Budgeting & Planning
4/5 features
Data Management
4/5 features
Collaboration
4/5 features
Amadeus Reviews Summary
Ease of Use
4.7/5
Customer Support
4.2/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Amadeus – RevenueStrategy360™ (Formerly Rate360®) is the #8 most trending product in the Business Intelligence category (out of 63) and the #231 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAmadeus’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Amadeus Pricing
Pricing Available By Request
Amadeus has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Amadeus Case Studies
Amadeus doesn’t have any case studies available
References
"We are quarter-on-quarter, year-on-year, 100% up on revenue, which is amazing for the venue and amazing for the team. Delphi has helped hugely with that visibility of reporting."
Hayley Smith
Head of Sales @
Silverstone Circuit
"I definitely could not do my job as effectively, or manage our property's assets, without having HotSOS."
Rudy Garcia
Director of Facility Services @
La Cantera Resort & Spa
"HotSOS has immensely helped our operation be much more efficient and customer-focused and is embraced by every level of our organization. We couldn't imagine our operation without it."
Roman Husock
Director of Rooms @
De L'Europe Amsterdam
"HotSOS delivers a real-time overview of room inventory, enabling room attendants to prioritize cleaning based on guest check-outs and arrivals. It allows supervisors to efficiently prioritize tasks without the need for direct communication with the room attendants, and identify areas for improvement, thus enhancing overall efficiency. It is a truly exceptional tool!"
Moshe Cohen
Applications Trainer @
"HotSOS is integral to the seamless operation of our business, and it has become indispensable in maintaining our high service level."
Jorine Heutink
Executive Housekeeper @
Hotel Okura Amsterdam
"By adopting Delphi at most of our properties, Easton’s has been able to standardize the training and coaching of our sales force, enabling consistent lead processing and response. Delphi’s merge template feature enhances efficiency across the board. We encourage our sales force to fully utilize the system, which has notably increased our capacity to handle above-property leads."
Sarah Moniz
Executive Director of Sales @
Easton's Group of Hotels
"Our partnership with Amadeus gave us the opportunity to test hotel ads for retargeting, which contributed to a 40% increase in bookings from Facebook Remarketing."
Nicole Weatherstone
Growth Marketing Manager @
Hyatt Vacation Club At The Welk
"Since using Demand360, the Pace, Groups, and Segment & Channels reports have become great assets to help make decisions in my day-to-day work."
Doris Búcaro
Revenue Manager @
Hyatt Centric Guatemala City
"Demand360 has helped the hotel in seeing areas of opportunity. Before Demand360 the hotel didn't know if our pace was in line with where it should be, and Demand360 gives you that benchmark to make that decision on whether you're too built up or not built up enough."
Joseph Bustos
Director of Revenue @
YOTEL New York Times Square
"On iHotelier Booking Engine 4.0, we can run private offers to compete with the OTA’s loyalty programs. Since we started running private offers, it has become one of our top 3 rate plans booked on the website. Our private offers members list now exceeds 2,100 guests."
William Koo
Revenue Consultant @
Waikiki Resort Hotel
"People were Googling us, but because we had poor rate parity, they were not clicking on Brand.com as it did not have attractive rates. Having competitive rates increased the number of sessions to our website and subsequently massively increased our conversion rate. Today we are in parity and people are increasingly coming to our website."
Sarah Major-Bourgeois
Director of Distribution @
Groupe Germain Hôtels
"At the beginning, the change was a bit scary and the housekeeping staff were nervous about us being able to check on them everywhere, but now if they didn’t have it I think they’d panic! We all love it."
Martijn Drost
Head of Engineering and IT @
Sofitel Legend The Grand Amsterdam
"When a guest checks out, our housekeeping team is notified immediately, meaning they can be deployed to clear the rooms straight away. Before, all communication would have to be done over the phone which takes up a lot of time, but, because we have Amadeus Service Optimization, we can send live updates on the app which has made a big impact on the speed in which we can work."
Chandra Illanperuma
Director of Housekeeping @
Palazzo Versace Dubai at Jaddaf Waterfront
"The fact that all departments can see where our room attendants are without having to track them down is absolutely priceless. Time is our currency and it’s all about productivity to make sure we’re turning the house as quickly as possible. With Amadeus Service Optimization, our managers don’t have to micromanage staff, which gives them more time to engage guests and complete room inspections to ensure quality."
Maria Cuevas
Director of Housekeeping @
Monarch Beach Resort
"Analyzing the trends through the system allows us to optimize staff scheduling so we can meet the demands of the day. We can also prioritize our work with minimal effort so we can respond quickly to guests and get right back to building maintenance. By leveraging the system we’ve prevented 24% more incidents from occurring because everyone has eyes on what work needs to be done, and our teams can easily strategize with housekeeping and other departments on important projects without impacting our guests."
Markus Krebs
Resort Manager @
Monarch Beach Resort
"Everybody can see within Amadeus Service Optimization what the status of a work ticket is, so you don’t need to call others to get information. If there’s a shift change, the incoming team member can track what’s been done already since the information is stored in one place."
Martijn Drost
Head of Engineering and IT @
Sofitel Legend The Grand Amsterdam
"I was so happy to see that the Palazzo Versace Dubai already had Amadeus Service Optimization when I started, otherwise, implementing it would have been the first thing I would have done! I have spent many years in the hotel industry before technology was so advanced and have found Amadeus Service Optimization has significantly improved the speed of communication and the handling of guest requests."
Chandra Illanperuma
Director of Housekeeping @
Palazzo Versace Dubai at Jaddaf Waterfront
"Whether we’re improving operational efficiencies, data and reporting, or executing an event, Amadeus Sales & Event Management has been the solution to help us realize our goals and deliver the best guest experience we possibly can."
Kathy Magrane
Director of Sales Solutions and Systems @
Denihan Hospitality Group
"By leveraging the automation capabilities of Amadeus Sales & Event Management, our time is freed up to focus on building one-of-a-kind experiences for our guests that will keep them coming back!"
Alex Filiatrault
Regional Director of Sales, Marketing, and Revenue Management @
Silver Hotel Group
"With Amadeus Sales & Event Management, our communication as a team has improved since data and information is centralized. It’s eliminated any confusion as to the status of an event or contract and made the planning process much quicker."
Denise Cole
Director of Sales & Marketing @
Hilton Garden Inn Atlanta Airport/millenium Center
"Amadeus Sales & Event Management – Advanced gives us more ability to track sales and keep on top of what’s going on. We are now able to track ROI on things like events and offers, which helps our staff to understand and manage their business better. It’s a real benefit for us."
Barbara Fulton
Group M&E Revenue Manager @
Valor Hospitality Partners
"Using Amadeus Sales & Event Management – Advanced with Sertifi has revolutionized the way we work. With access anytime, anywhere, our sales team can use it when they travel, and it’s allowed our convention services team the time to work directly alongside our customers. That’s really the entire goal, to create a better bond and provide better service for them."
Gavin Mealiffe
Vice President of Sales @
Tropicana @ Las Vegas (E)
""The global industry standard for managing and executing group events""
Adam Vonthethoff
General Manager – Food & Beverage @
Adelaide Oval
"[Amadeus] is the leading technology solution provider in hospitality..."
Daisy Wang
Deputy Manager @
Beijing International Hotel
"IHG is a brand and consumer driven company. We use insight to anticipate consumer trends and behaviour. We also have a long track record of investing in relevant technologies to support our brand promise and build a closer relationship with our guests. Partnering with Amadeus will help us continue to do just that."
Eric Pearson
Executive Vice President and Chief Information Officer @
Intercontinental Hotels Group
Featured Customers
More Products by Amadeus
Hotelier Rating
Hoteliers say
Hoteliers like TravelClick for its robust functionalities that streamline rate management, improve revenue strategies, and centralize market intelligence. The platform aids in making strategic decisions with its comprehensive analytics and reporting tools. Users appreciate the ease of use, consistent information, and holistic solution that integrates various marketing and booking engines under one platform. However, there are concerns over the system's UI aesthetics, user-friendliness, and the need for more innovative features in some modules. Ensuring faster response times and more effective account management could also significantly enhance customer satisfaction.
AI-generated from the text of customer reviews
Looking for specific info?
10
One of the Best Technologies
DOMS from 200 to 499 room Resort in Iztapa (Guatemala)
Verified
3 years ago
Easy to use CRS interface, complete analytics reporting for strategic decisions, Advance pricing engine to manage promotions and your revenue strategy. All in one connections for all channels including metasearch
Guatemala
Guatemala
DOMS
X-Large Hotel
9
Best Marketing Intelligence Tool
Director General Complejo from 200 to 499 room Boutique in San Pedro Garza Garcia (Mexico)
Verified
6 years ago
Best Marketing Intelligence Tool. Most reliable Rate Shopper technology. I trust Travelclick for the management of my revenues.
Mexico
Mexico
Director General Complejo
X-Large Hotel
10
The way the data is collated and presented is really nice
Director of Revenue Management from 100 to 199 room Bed & Breakfast & Inn in Ahmedabad (India)
Verified
6 years ago
The way the data is collated and presented is really nice
The reports are always delivered on time.
India
India
Director of Revenue Management
Large Hotel
10
Thank you, TravelClick is more easy for us to manage rate very fast
Assistant Reservation Manager from 100 to 199 room Luxury Hotel in Phnom Penh (Cambodia)
Verified
6 years ago
Thank you, TravelClick is more easy for us to load and change Best Available Rate to all OTAs in faster just 5-10 minutes will reach to OTAs extranet and post their public website.
Cambodia
Cambodia
Assistant Reservation Manager
Large Hotel
6
Lots of data from different perspectives
Senior Manager- Revenue Account Management from 200 to 499 room Boutique in Newport Beach (United States of America)
Verified
6 years ago
Lots of data from different perspective is available for Agency 360. Not 100% sure about Rate 360 as I only used express edition, not full edition.
United States of America
United States of America
Senior Manager- Revenue Account Management
X-Large Hotel
10
Excellent product and tools
Director of Revenue from 200 to 499 room Branded Hotel in Antwerp (Belgium)
Verified
6 years ago
All Travelclick systems are reliable and strong sources with very good integrations with other vendors and 3rd parties. Support services are professional and efficient.
Belgium
Belgium
Director of Revenue
X-Large Hotel
10
Easy read, user friendly
DOS from 200 to 499 room City Center Hotel in Chicago (United States of America)
Verified
6 years ago
The report, easy read, user friendly
United States of America
United States of America
DOS
X-Large Hotel
10
The Booking Engine is an efficient tool
Revenue Manager from 100 to 199 room City Center Hotel in Athens (Greece)
Verified
6 years ago
The Booking Engine is an efficient tool. Users can match all possible ways to attract guests.
Greece
Greece
Revenue Manager
Large Hotel
10
Monitor city demand and my competition
Director of Revenue Strategy from 100 to 199 room Luxury Hotel in Barcelona (Spain)
Verified
6 years ago
Help me to monitor the city demand
Help me to monitor my competition
Indispensable for decision making
Spain
Spain
Director of Revenue Strategy
Large Hotel
9
TravelClick programs are easy to work with and consistent
Director of Sales and Marketing from 200 to 499 room Branded Hotel in San Antonio (United States of America)
Verified
6 years ago
TravelClick programs are easy to work with and provide consistent information!
United States of America
United States of America
Director of Sales and Marketing
X-Large Hotel
- 1
- 2
- 3
- 4
