Amadeus – RevenueStrategy360™ (Formerly Rate360®) vs. Mastel:
Which Is Right for You?

The Decision

Choosing between Amadeus – RevenueStrategy360™ and Mastel Hospitality hinges on your hotel’s specific revenue management and business intelligence needs. RevenueStrategy360™ offers a comprehensive platform with extensive features and a proven track record, whereas Mastel provides a BI solution built on Qlik, emphasizing quick data visualization and ease of development. Your decision should reflect your hotel’s size, regional presence, and strategic priorities.

Both products aim to enhance data-driven decision-making, but Amadeus’s larger user base and recent reviews give it a clear advantage in reliability and ongoing support. Do you prioritize a feature-rich, globally proven revenue management system or a flexible, fast-deploying BI tool?

Is Amadeus or Mastel Better for Hotels?

Amadeus RevenueStrategy360™ is designed primarily for hotels seeking a detailed, all-in-one revenue management and market intelligence platform. It pulls from over 10 billion rates monthly, offering 12 months of forward-looking occupancy data, and covers a wide range of hotel segments globally. With 45 reviews and recent positive feedback, users highlight its ease of use, robust reporting, and strategic insights.

Mastel Hospitality, on the other hand, focuses on delivering quick, customizable dashboards through the Qlik platform. While it does not have any publicly available reviews or verified ratings, its core strength lies in flexible data visualization and rapid development, appealing to hotel teams that want to tailor insights with minimal delays. Are you looking for a proven, comprehensive revenue system or a flexible BI tool adaptable to your hotel’s unique needs?

Ultimately, Amadeus is more suitable if your hotel requires a broad, integrated revenue solution backed by a large customer base. Mastel might work better if your hotel needs quick, responsive dashboards without extensive feature sets.

Amadeus vs Mastel: Which Should Your Hotel Choose?

If your hotel needs a mature, global revenue management solution with proven analytics, go with Amadeus. Its 45 reviews and recent positive ratings (4.58/5 overall, 4.54/5 ease of use) demonstrate consistent satisfaction, especially among branded and city center hotels.

If your hotel prioritizes fast dashboard creation and flexible data analysis with minimal upfront investment, Mastel’s platform based on Qlik offers that agility. However, its lack of verified reviews and ratings makes it harder to assess its long-term reliability. For hotels seeking a comprehensive, supported system, Amadeus is the safer choice. If rapid customization and cost-effective BI are your priorities, Mastel could be appealing.

Is Amadeus or Mastel Easier to Use?

Amadeus’s interface scores a high 4.54/5 for ease of use, with many reviewers praising its intuitive reporting tools and user-friendly dashboards. Onboarding is similarly rated at 4.41/5, indicating a smooth initial setup and adoption process. Support from Amadeus’s dedicated teams is generally well regarded, though some reviews mention UI aesthetics could improve.

Mastel, with no available reviews or ratings, cannot currently demonstrate a user-friendly experience backed by customer feedback. Given Mastel’s emphasis on quick deployment through Qlik’s platform, it is likely designed for users comfortable with dashboards and data analysis. Edge: Amadeus.

Which Has Better Features: Amadeus or Mastel?

Amadeus RevenueStrategy360™ boasts 38 distinct features, including multi-property management, real-time data collection, advanced analytics dashboards, rate comparison tools, AI integration, and distribution partner management. These functionalities support strategic revenue decisions across diverse hotel types and regions.

Mastel offers a flexible BI environment based on Qlik, focusing on rapid dashboard development and data visualization. It does not disclose a specific feature count but emphasizes ease of creating insightful dashboards without extensive coding or data cube building.

End of the day, Amadeus’s extensive feature set provides a more comprehensive solution for revenue management. Mastel’s strength lies in customizable dashboards, suitable for hotels that need quick, visual insights.

Edge: Amadeus.

Which Has Better Customer Support: Amadeus or Mastel?

Amadeus scores 4.32/5 for customer support, with reviews praising its support team’s responsiveness and account management, though some mention areas for improvement. Recent reviews highlight that users find the support generally helpful, especially for onboarding and training.

Mastel, with no available reviews, cannot currently demonstrate support quality or customer satisfaction. Given the complexity of revenue management, reliable support is crucial.

Edge: Amadeus.

Which Has More Integrations: Amadeus or Mastel?

Amadeus integrates with 104 verified partners, including major OTAs, channel managers, and hospitality systems. Shared integrations are limited, but the broad partner network indicates a mature, extensible platform.

Mastel offers no publicly listed integrations, relying on Qlik’s BI capabilities. This may limit connectivity unless custom integrations are developed.

Edge: Amadeus.

Which Do Hoteliers Rate Higher: Amadeus or Mastel?

Amadeus’s recent reviews reflect a 4.58/5 overall rating from 45 hotel reviews, with a 90% likelihood to recommend. Hotels in various segments, especially branded and city center properties, rate it highly for ease of use, support, and feature richness.

Mastel’s lack of reviews prevents direct comparison, but its niche focus on dashboards suggests it appeals to hotels prioritizing visual data analysis. Without verified ratings, Amadeus’s reputation remains stronger.

Edge: Amadeus.

How Much Do Amadeus and Mastel Cost?

Both products do not publicly disclose detailed pricing models. Amadeus’s RevenueStrategy360™ typically involves a custom quote, often reflecting the scope and size of the hotel portfolio. Mastel’s licensing is based on a flexible plan tailored to the number of modules and users, with no fixed prices.

Your hotel should request tailored quotes from each vendor to compare total costs and ensure alignment with your budget.

What Type of Hotel Should Use Amadeus?

Hotels that should consider Amadeus include:

• Large, multi-property hotel groups seeking centralized revenue management.
• Branded hotels needing integration with global distribution channels.
• Hotels in regions where Amadeus has a strong presence (North America, Europe, Asia-Pacific).
• Hotels desiring robust analytics and market intelligence tools.
• Hotels with dedicated revenue teams looking for detailed, customizable reports.

Not ideal if:

• Your hotel is a small boutique with minimal revenue management needs.
• You prefer a lightweight, dashboard-focused BI without complex features.
• Your team has limited experience with comprehensive revenue platforms.

What Type of Hotel Should Use Mastel?

Hotels that might benefit from Mastel include:

• Smaller properties or groups seeking quick deployment of dashboards.
• Hotels prioritizing flexible, visual data analysis without extensive feature sets.
• Hotels with internal BI expertise capable of customizing dashboards.
• Hotels in need of a cost-effective, scalable BI solution.

Not ideal if:

• Your hotel requires an all-in-one revenue management system.
• You prefer a vendor with extensive regional support and proven customer success.
• Your team lacks in-house BI skills or needs vendor-managed support.

Mastel vs Amadeus: The Bottom Line for Hotels

The core difference is that Amadeus offers a comprehensive, feature-rich revenue management platform with extensive integrations, proven support, and a large global presence. Mastel provides a flexible, dashboard-centric BI solution based on Qlik, emphasizing rapid development and customization.

Choose Amadeus if your hotel needs a trusted, all-in-one revenue solution with proven analytics and extensive partner networks. Opt for Mastel if your hotel values quick dashboard creation, customization, and flexible data visualization, and can manage a more DIY approach.

In conclusion, the stronger overall platform with the most recent reviews and verified ratings is Amadeus. Its comprehensive features, extensive integrations, and proven customer satisfaction make it the clear choice for hotels seeking reliable revenue management at scale.

Note: For specific pricing and detailed demos, contact each vendor directly.