Amadeus – Web Solutions vs. Gourmet Marketing Custom Websites:
Which Is Right for You?

The Decision

Choosing between Amadeus – Web Solutions and Gourmet Marketing Custom Websites hinges on what your hotel needs most. Amadeus offers a broad set of features and an extensive partner network, while Gourmet Marketing prioritizes ease of use, design quality, and tailored marketing strategies. Both solve the fundamental need for a high-performing hotel website, but their approaches and strengths differ significantly.

Amadeus’s platform is geared toward hotels seeking deep integration and an expansive distribution network, especially in the luxury segment. Gourmet Marketing emphasizes visually compelling designs and strategic marketing execution, appealing to hotels focused on branding and direct bookings. Which product aligns better with your hotel's priorities?

Is Amadeus or Gourmet Marketing Better for Hotels?

Amadeus and Gourmet Marketing both aim to enhance your hotel’s online presence, but their core value propositions diverge. Amadeus specializes in website solutions built exclusively for hotels, offering an array of 11 unique features, including a secure CMS, booking engine, and multi-lingual support, all tailored for multi-property groups. Its vast partner network of 104 verified integrations enables it to support complex, multi-faceted hotel operations.

Gourmet Marketing, by contrast, focuses on bespoke website design coupled with full-funnel digital marketing. It’s a service-oriented platform with four verified partners, emphasizing creative, engaging sites with a strong focus on SEO, conversion, and branding. Its approach is less about technical complexity and more about visual appeal and strategic growth.

Both platforms are designed to improve online conversions, yet Amadeus's extensive features and integrations cater more to hotels requiring robust technical infrastructure, while Gourmet Marketing’s design-first philosophy suits hotels prioritizing aesthetics and marketing automation. Which aligns better with your hotel's digital strategy?

Amadeus vs Gourmet Marketing: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, hotel-specific website platform with deep integration capabilities and support for complex multi-property management, go with Amadeus. Its 11 exclusive features like Google Analytics connection, review widgets, and multi-lingual support make it a strong choice for hotels that require detailed customization and extensive partner connectivity.

If your hotel prioritizes stunning website design, ease of use, and a full-service approach to marketing, Gourmet Marketing is the better option. Its five-star user reviews and a 100% likelihood to recommend indicate a superior experience in design, customer support, and ROI, making it suitable for boutique hotels or independent properties seeking rapid, attractive digital growth.

Your choice should reflect whether you need a technically sophisticated platform (Amadeus) or a visually driven marketing partner (Gourmet Marketing).

Is Amadeus or Gourmet Marketing Easier to Use?

Ease of use is critical when onboarding staff and ensuring quick adoption. Gourmet Marketing scores a perfect 5/5 for ease of use and onboarding, supported by reviews praising their intuitive interfaces and seamless implementation. Customers frequently highlight how their team simplifies complex digital strategies, making it easy for hotel staff to manage their websites.

Amadeus’s platform scores a modest 3/5, with reviews citing difficulties in navigating the UI and struggles during onboarding. One review mentions, “Simple tasks are complex to accomplish,” and criticizes their support team’s responsiveness. Staff adoption can be slower and more frustrating.

Edge: Gourmet Marketing

Which Has Better Features: Amadeus or Gourmet Marketing?

Amadeus’s platform boasts 11 unique features, including customizable attractions maps, website personalization, review widgets, and a fully customizable CMS built specifically for hotels. These features support complex online strategies, multi-lingual sites, and detailed analytics integration.

Gourmet Marketing, despite having fewer features (none listed in the source), emphasizes high-quality, visually appealing websites and digital marketing services. Their focus is on branding, SEO, and conversion optimization rather than technical customization. They excel in delivering aesthetically compelling sites that drive direct bookings.

Edge: Amadeus

Which Has Better Customer Support: Amadeus or Gourmet Marketing?

Customer support is a significant factor, especially during onboarding and troubleshooting. Gourmet Marketing’s reviews unanimously praise their support, with a perfect 5/5 rating and comments like “They have nothing to improve.” Their dedicated team provides fast, attentive service, aligning with their emphasis on customer success.

Amadeus scores a 2.67/5, with reviews indicating inconsistent support and a frustrating experience. One user states, “Our account manager has no idea how the platform works,” highlighting ongoing issues and less reliable responsiveness.

Edge: Gourmet Marketing

Which Has More Integrations: Amadeus or Gourmet Marketing?

Amadeus’s platform offers 104 verified partner integrations, including global distribution systems, revenue management, and marketing tools like Revinate, Priority Software, and Profitroom. This extensive network supports complex hotel ecosystems and multi-channel management.

Gourmet Marketing has only 4 verified partners, including The Hotels Network and Triptease, primarily focusing on marketing integrations. While these are sufficient for straightforward digital marketing campaigns, they lack the depth needed for extensive operational integrations.

Edge: Amadeus

Which Do Hoteliers Rate Higher: Amadeus or Gourmet Marketing?

Reviews show Gourmet Marketing as the more highly-rated product, with a 10/5 NPS score and 100% likelihood to recommend, based on data from 10 reviews. Hotels across various segments, especially small and boutique properties, praise their design quality and strategic support.

Amadeus has a lower review count (3) and a less recent review base, with only a 5.67/5 NPS. Hotels in the luxury segment appreciate their extensive distribution features, but overall satisfaction and recent feedback are weaker.

Edge: Gourmet Marketing

How Much Do Amadeus and Gourmet Marketing Cost?

Both products do not publicly list pricing, but Gourmet Marketing’s model appears to be custom, likely based on project scope and ongoing marketing services. Amadeus also lacks transparent pricing, indicating a tailored quote process.

Given their bespoke nature, expect higher costs for Amadeus’s more feature-rich platform, especially if extensive integrations are needed. Gourmet Marketing's pricing is probably more accessible for smaller hotels or those seeking primarily design and marketing support.

What Type of Hotel Should Use Amadeus?

• Hotels that require a highly customizable, multi-lingual website with extensive features.
• Teams managing multiple properties needing centralized data management.
• Hotels seeking deep integration with third-party systems.
• Properties in markets where broad distribution and visibility matter most.

Not ideal if your hotel prefers quick, easy-to-manage websites or has a limited budget, as the platform’s complexity may require more dedicated support.

What Type of Hotel Should Use Gourmet Marketing?

• Hotels prioritizing visual appeal and branding to attract guests.
• Independent, boutique, or small-scale hotels that want a fast, attractive website.
• Hotels focusing on direct booking growth through SEO and marketing automation.
• Properties needing support with digital marketing and conversion strategies.

Not ideal if your hotel requires complex system integrations or advanced technical features beyond website design.

The Bottom Line for Hotels

Amadeus and Gourmet Marketing serve distinct hotel needs. Amadeus excels in technical depth, integrations, and features suitable for large, multi-property, or luxury hotels with complex operational requirements. Gourmet Marketing stands out for user-friendly design, support, and strategic marketing, ideal for boutique and independent hotels aiming for rapid growth and branding.

Choose Amadeus if your hotel demands extensive data management, integrations, and multi-language support. Opt for Gourmet Marketing if your focus is on compelling website design, customer support, and digital marketing that drives direct bookings.

In conclusion, if recent reviews and user satisfaction are your priorities, Gourmet Marketing’s higher ratings and recent feedback make it the safer, more confident choice. However, your decision should ultimately depend on your property's scale and digital needs.