The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 28 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Gourmet Marketing shines in ROI .
Hotelchamp shines , with exclusive features like Mobile Optimized/Responsive.
Side-by-side ratings based on 28 verified hotelier reviews on HTR.
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| Likelihood to Recommend |
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| Ease of Use |
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| Value for Money |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 10 | 18 |
How each product ranks among Website Design vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | #23 2 reviews | #15 4 reviews |
| Mid-Size (25-74 rooms) ▾ | #19 5 reviews | #12 6 reviews |
| Large (75-199 rooms) | #11 3 reviews | #10 0 reviews |
| X-Large (200+ rooms) ▾ | #16 0 reviews | #5 6 reviews |
By Property Type
| Segment |
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| Boutique ▾ | #17 6 reviews | #10 11 reviews |
| Luxury ▾ | #16 5 reviews | #9 11 reviews |
| Branded / Chain ▾ | #24 1 reviews | #10 6 reviews |
| Extended Stay ▾ | #8 7 reviews | #13 0 reviews |
By Region
| Segment |
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| North America ▾ | #9 9 reviews | #16 0 reviews |
| Europe ▾ | — | #8 7 reviews |
| Asia Pacific ▾ | — | #3 6 reviews |
| Middle East | — | #9 1 reviews |
Choosing between Gourmet Marketing’s Custom Websites and Hotelchamp’s eCommerce platform hinges on your hotel’s specific needs for website design and online growth. Both products aim to elevate your online presence, but they approach this goal differently—Gourmet Marketing emphasizes bespoke, data-driven digital strategies, while Hotelchamp specializes in quick, conversion-focused website builds with extensive built-in features. Your decision should reflect your hotel’s current priorities: branding, ease of setup, or advanced customization.
Gourmet Marketing’s platform is rooted in its reputation as an award-winning agency with a focus on digital marketing strategy, whereas Hotelchamp’s core strength lies in rapid deployment and user interface ease. Given the recent review activity, Hotelchamp’s more current feedback suggests it may be the more reliable choice today. Do you value a highly customizable website with a strategic marketing edge, or do you need a swift, user-friendly solution to increase conversions?
If your hotel prioritizes tailored, data-backed digital marketing with measurable results, Gourmet Marketing is the better fit. Its bespoke websites, combined with their extensive experience and proven track record in driving over $341 million in revenue, appeal to hotels seeking a comprehensive approach to online growth.
On the other hand, if your hotel needs a fast, budget-friendly website that amplifies guest engagement through intuitive features, Hotelchamp is the clear winner. Its platform offers more ready-to-use functionalities—such as social media integrations and review widgets—and has a higher review count with more recent feedback, making it the more current and reliable option.
For hotels that want a strategic marketing partner, Gourmet Marketing’s custom approach offers robust SEO and full-funnel digital execution. Conversely, hotels seeking to quickly launch a visually appealing, conversion-optimized site with minimal technical fuss will find Hotelchamp’s platform more suitable. The choice boils down to whether you value strategy or speed and ease of use.
Gourmet Marketing’s platform boasts a perfect 5/5 ease of use rating based on its highly detailed onboarding process and intuitive website design tools. Clients praise its seamless integration with their existing marketing strategies, with reviews emphasizing the platform’s straightforward, no-fuss setup and ongoing support.
Hotelchamp, rated at 4.71/5, also excels in ease of use, especially for hotels without deep technical teams. Users appreciate its drag-and-drop interface, which simplifies building and updating websites, and its quick deployment timeline—just four weeks. Recent reviews highlight the platform’s user-friendly design and helpful support staff.
Edge: Gourmet Marketing. While both platforms are easy to adopt, Gourmet Marketing’s slightly higher rating and longstanding reputation suggest marginally better usability.
Hotelchamp offers 11 distinct features, including multi-lingual support, social media integrations, review widgets, conversion tools, and fully customizable themes with a drag-and-drop builder. These features enable hotels to craft engaging, guest-centric websites that are mobile responsive and easy to update.
Gourmet Marketing, in contrast, does not list specific platform features but is known for its custom website design, SEO, and digital marketing services. Its strength lies in strategic content and digital execution rather than out-of-the-box features.
Given the feature count and recent positive reviews about functionalities like social media and review integrations, Hotelchamp leads in feature breadth. Edge: Hotelchamp.
Gourmet Marketing’s customer support scores a perfect 5/5, with reviews commending their dedicated, knowledgeable team and proactive service. Customers highlight their personalized attention and consistent communication, making onboarding and ongoing support smooth.
Hotelchamp also earns a high support rating at 4.82/5, with recent reviews praising their responsiveness, especially during the COVID-19 pandemic, and their team’s helpfulness. Customers appreciate the quick and clear assistance, which is crucial for rapid website launches.
Edge: Gourmet Marketing. Its higher overall rating and decade-long reputation for support give it a slight edge.
Hotelchamp integrates with 45 verified partners, including prominent tools like Swayy, Customer Alliance, and WuBook, providing extensive options for third-party integrations. It supports social media, review management, and website analytics, making it a versatile platform for comprehensive digital strategies.
Gourmet Marketing has 4 verified partners, including Revinate and The Hotels Network, with fewer integrations overall. While it excels in strategic marketing, its limited integrations may restrict some operational automation.
Edge: Hotelchamp.
Hotelchamp enjoys a higher overall review score of 4.8/5, with recent reviews emphasizing its user-friendliness and effectiveness in increasing direct bookings. Hotels of various segments, from city center to boutique, rate it highly, especially for its straightforward setup.
Gourmet Marketing’s reviews, although glowing about its strategic insight, are less recent and less numerous—totaling only 10 reviews with an average rating of 0/5, indicating possible review issues or outdated feedback. The lack of recent reviews makes it harder to gauge current satisfaction.
Given the recent activity, Hotelchamp’s higher and more recent ratings make it the more trusted option among hoteliers. Edge: Hotelchamp.
Pricing details for Gourmet Marketing are not publicly listed, reflecting its bespoke service model tailored to each client. This often means prices vary based on scope, making direct comparisons difficult.
Hotelchamp also does not publish specific prices, but its platform is marketed as budget- and timeline-friendly, with a focus on quick deployment without sacrificing quality. Its transparent, no-trial pricing indicates it aims to be accessible to hotels of various sizes.
In general, both platforms follow a custom or quote-based pricing model, so your hotel should request a detailed quote based on your needs.
Not ideal if your hotel prefers quick setup or has limited marketing budget.
Not ideal if your hotel requires a highly personalized digital marketing strategy beyond website design.
Gourmet Marketing excels in strategic, full-funnel digital marketing and bespoke web design, making it ideal for hotels seeking long-term growth and tailored solutions. Its extensive experience and proven track record position it as a partner for brands aiming for measurable revenue increases.
Hotelchamp offers a rapid, feature-rich website platform that’s easy to implement and update, perfect for hotels prioritizing quick deployment and high conversions. Its recent reviews and higher overall ratings suggest it’s the more reliable choice for hotels needing a user-friendly, flexible website solution.
If your hotel values a strategic, marketing-focused approach, Gourmet Marketing is the clear choice. If speed, ease of use, and conversion features matter most, Hotelchamp should be your pick.
Both options can serve different hotel needs effectively, but for current reliability and recent positive reviews, Hotelchamp holds a slight advantage.
Website Design pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, Gourmet Marketing Custom Websites and Hotelchamp eCommerce share 0 features. Here are the key differences — features one has that the other lacks.
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| Google Analytics Connection | ||
| Hotel Website Templates | ||
| Mobile Optimized/Responsive | ||
| Multi-lingual | ||
| Security Protocals (SSL/HTTPS) | ||
| Social Media Integrations |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"the speed at which you can build something is much better. (...) There's very little that I've found that I can't do with Hotelchamp and what I haven't been able to do, you guys [H..."
No published case study for this goal yet.
"The websites are user-friendly on the back end, and for the guests, so everything looks great. And if we want to change the template, we can do so very quickly. We'll be working wi..."
Ranks higher for
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Gourmet Marketing Custom Websites and Hotelchamp eCommerce share many core Website Design features, but each has unique capabilities. Gourmet Marketing Custom Websites offers 4 verified integration partners, while Hotelchamp eCommerce offers 45. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Gourmet Marketing Custom Websites leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Gourmet Marketing Custom Websites: No. Hotelchamp eCommerce: No. Neither product currently offers a free tier. Most Website Design vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Gourmet Marketing has an HT Score of 0 and Hotelchamp has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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