The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 1,391 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Amenitiz shines in customer support .
Cloudbeds shines in ease of use and ROI — especially for independent properties (4.6/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 1,391 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 1 | 1,390 |
After analyzing 1,391 verified reviews, Amenitiz users most value its , while Cloudbeds users highlight ease of use and onboarding, calendar and visual reservation management, reporting and analytics. Click any theme to see what reviewers say.
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Ease of use and onboarding
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Calendar and visual reservation management
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Reporting and analytics
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Channel management and OTA synchronization
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Support responsiveness and human access
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Mobile app limitations
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Billing, folio, and invoicing workflows
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #84 0 reviews | #1 694 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 222 reviews |
| Large (75-199 rooms) ▾ | — | #4 48 reviews |
| X-Large (200+ rooms) | — | #15 3 reviews |
By Property Type
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| Boutique ▾ | #86 0 reviews | #1 562 reviews |
| Luxury ▾ | #75 0 reviews | #4 242 reviews |
| Branded / Chain ▾ | #73 0 reviews | #6 126 reviews |
| Extended Stay ▾ | — | #2 100 reviews |
By Region
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| North America ▾ | — | #2 468 reviews |
| Europe ▾ | #47 0 reviews | #7 175 reviews |
| Asia Pacific ▾ | — | #3 340 reviews |
| Middle East ▾ | — | #7 12 reviews |
As you evaluate property management systems, the key decision point hinges on which platform best fits your hotel's size, complexity, and growth ambitions. Amenitiz offers a streamlined, all-in-one solution tailored for small to mid-sized independent properties, while Cloudbeds provides a broader, more feature-rich platform trusted by thousands of properties globally. Both aim to optimize operations, but their scope and user focus differ significantly.
The choice ultimately comes down to whether your hotel prioritizes simplicity or comprehensive capabilities. Do you need a system that’s easy to implement and manage, or one that scales with your ambitions and integrates a wide array of tools?
Amenitiz positions itself as a straightforward, cloud-native hospitality solution designed for independent hotels, guesthouses, B&Bs, and small hotel groups. It consolidates core operations like reservations, billing, and guest management within a single, intuitive dashboard, aiming to reduce administrative complexity. However, Amenitiz’s limited feature set—only five verified integrations and no detailed review data—suggests it’s best suited for properties seeking minimal fuss.
In contrast, Cloudbeds offers a highly extensive platform with 189 verified integrations and over a thousand reviews, predominantly recent, indicating active user engagement. Its feature suite includes advanced distribution, revenue management, automation, and guest engagement tools, making it more suitable for properties with growth plans or complex operational needs. Does your hotel need a lightweight starter or a robust, scalable solution?
If your hotel needs a comprehensive system capable of handling multiple revenue streams, extensive distribution, and automation, Cloudbeds is the clear choice. Its high user ratings—4.63/5 overall and a recent review count of 70—demonstrate proven value and ongoing support for larger or expanding properties.
On the other hand, Amenitiz might appeal if your hotel is small, independent, and seeking a basic, no-frills management platform. Its lack of recent reviews and zero overall rating suggest it’s less tested and may lack the depth of features necessary for growth. If scalability and proven performance are priorities, Cloudbeds is the safer bet.
Cloudbeds’ user-friendly interface scores highly, with a 4.61/5 rating and recent reviews praising its intuitive navigation, quick onboarding, and ease of staff adoption. Reviewers highlight that its mobile and desktop platforms are accessible for daily management, even during busy periods.
In contrast, Amenitiz has no available ratings or recent reviews, making it difficult to assess its ease of use. Its minimal feature scope and limited user feedback suggest it might be simpler in theory but unproven in real-world scenarios.
Edge: Cloudbeds.
Cloudbeds boasts 64 unique features, including a channel manager with over 300 integrations, revenue management, online check-in, guest messaging, automated reminders, and extensive reporting tools. Its all-encompassing ecosystem supports complex operations, automation, and revenue optimization.
Amenitiz offers a basic, all-in-one platform with a few core functionalities tailored for small properties. It lacks the advanced features found in Cloudbeds, such as integrated CRS, multi-channel distribution, or sophisticated revenue management tools.
Edge: Cloudbeds.
Cloudbeds’s support ratings (4.41/5) and recent reviews highlight quick, responsive service, with users praising its support team for resolving issues efficiently and guiding them through onboarding. Many reviews mention that Cloudbeds’ customer service enhances their operational confidence and reduces downtime.
Amenitiz’s support score is unavailable, and with no recent reviews or user feedback, it’s impossible to gauge its responsiveness or quality. Given Cloudbeds’ active user base and support infrastructure, it’s the more reliable choice.
Edge: Cloudbeds.
Cloudbeds leads with 189 verified integrations, including major partners like Lightspeed, CheKin, and many specialized tools. Its extensive app marketplace allows for high customization and seamless third-party connectivity, supporting complex and scalable hotel operations.
Amenitiz only integrates with five verified partners, which may limit its ability to connect with other systems you might need as your property grows. For critical, scalable integrations, Cloudbeds offers clear advantages.
Edge: Cloudbeds.
Cloudbeds enjoys a high overall rating of 4.63/5 based on 1,083 reviews, with recent feedback emphasizing its reliability, ease of use, and impact on revenue growth. Properties across segments—from boutique hotels to hostels—appreciate its comprehensive features and support.
Amenitiz’s rating is zero, with no recent reviews or user feedback to assess satisfaction. The strength of Cloudbeds’ community and ongoing engagement make it the preferred choice for hoteliers seeking proven results.
Edge: Cloudbeds.
Amenitiz’s pricing details are not publicly available, suggesting it may operate on a custom or indirect pricing model. It does not offer a free trial or transparent monthly rates, which could hinder budget planning.
Cloudbeds charges a base fee of $600 per month, with no setup or hidden costs, and no free trial offerings. Its transparent pricing aligns with its extensive feature set, making it easier to evaluate ROI.
Not ideal if:
Not ideal if:
Cloudbeds offers a comprehensive, proven platform backed by extensive reviews, high ratings, and a broad ecosystem. Its versatility supports properties of all sizes, especially those aiming to grow and diversify their operations. If you want a reliable, feature-rich PMS with active support, Cloudbeds is your best choice.
Amenitiz provides a straightforward management experience suited for small, independent hotels seeking simplicity. However, its limited features, lack of recent feedback, and unproven scalability suggest it’s better for properties with minimal complexity and growth ambitions.
Choosing Cloudbeds will give your hotel a flexible, scalable foundation to boost revenue, streamline operations, and support future expansion. Amenitiz may serve as an introductory tool, but for long-term growth, Cloudbeds remains the smarter investment.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Accounting & Finance
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| Direct billing | ||
| RevPaR & ADR Reports | ||
| Multi-currency | ||
| Transactional Emails (booking, folios, etc) | ||
| Automated night audit | ||
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Marketing & Ecommerce
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| Guest Communication (SMS Messaging) | ||
| Native Email Marketing | ||
| Guest profiles | ||
| Guest CRM | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Booking Engine | ||
| Transactional Emails (booking, folios, etc) | ||
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Administration & Configuration
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| Centralized user & role management | ||
| Multi-lingual | ||
| Cloud based | ||
| On premise | ||
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Customer Management
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| Guest Communication (SMS Messaging) | ||
| Guest profiles | ||
| Centralized Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
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Front Office
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| Mobile Device Notes & Tasks (Voice-to-Text) | ||
| Mobile App | ||
| Automated night audit | ||
| Calendar view | ||
| Multi-lingual | ||
| Task Management | ||
| Automated reminders | ||
| Guest profiles | ||
| Tablet/Kiosk Check-in | ||
| Payment Requests | ||
| Centralized Messaging | ||
| Automated Space Optimization | ||
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Groups Management
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| Group functionality | ||
| Automated Space Optimization | ||
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Guest Experience
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| Integrated ID & Passport Scanner | ||
| Digital Registration | ||
| Guest App | ||
| Online Check-in | ||
| Online Checkout | ||
| Guest Messaging | ||
| Transactional Emails (booking, folios, etc) | ||
| ID Scanning & Registration Pre-fill | ||
| Lobby Kiosk | ||
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Housekeeping
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| Housekeeping module | ||
| Housekeeping Mobile App | ||
| Real-Time Status Updates | ||
| Automated Assignments | ||
| Real Time Reporting | ||
| Shift Planning | ||
| Employee Messaging | ||
| Online Checkout | ||
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Payments
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| Integrated Payment Terminal & Card Reader | ||
| Direct billing | ||
| Multi-currency | ||
| Payment processing | ||
| Payment Requests | ||
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Reservations Management
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| RevPaR & ADR Reports | ||
| Gift Vouchers | ||
| Channel Manager | ||
| Integrated CRS | ||
| Drag-n-Drop Tapechart | ||
| Rate Management | ||
| Automated Space Optimization | ||
| Rules Based Room Assignments | ||
| Transactional Emails (booking, folios, etc) | ||
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Revenue Management
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| RevPaR & ADR Reports | ||
| Custom rates | ||
| Ancillary revenue tracking | ||
| Revenue management module | ||
| Base Pricing | ||
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Taxes & Compliance
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| PCI Compliant | ||
| GDPR Compliant | ||
| SOC2 Complaint | ||
| Tax Configuration | ||
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Support & Training
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| Online 24/7 support | ||
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Food & Beverage
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Spa
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| Spa & Wellness Module |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
What hoteliers love
A common theme is that Cloudbeds is relatively easy to learn, visually clear, and suitable for small properties or teams with limited technical skills... A common theme is that Cloudbeds is relatively easy to learn, visually clear, and suitable for small properties or teams with limited technical skills. Some reviewers praise the onboarding and training materials, while others say setup can be slow or incomplete, especially during initial implementation.
Users most often praise Cloudbeds for its clear calendar view, which makes it easy to see room status, move bookings, split stays, and handle check-in... Users most often praise Cloudbeds for its clear calendar view, which makes it easy to see room status, move bookings, split stays, and handle check-ins and changes visually. Reviewers say this reduces clicks, speeds up front-desk work, and helps staff understand the property at a glance.
Users frequently mention Cloudbeds’ reporting as useful for reviewing performance, occupancy, revenue, and operational trends in one place. At the sam... Users frequently mention Cloudbeds’ reporting as useful for reviewing performance, occupancy, revenue, and operational trends in one place. At the same time, many want more customization, faster downloads, and more modern dashboard-style visualizations instead of Excel-like exports.
Where hoteliers push back
Support is a major differentiator in the reviews, but many users want faster access to a human and fewer chatbot bottlenecks. Some praise quick, helpf... Support is a major differentiator in the reviews, but many users want faster access to a human and fewer chatbot bottlenecks. Some praise quick, helpful chat or implementation help, while others ask for phone, video, or direct-agent support for urgent front-desk issues.
A major recurring issue is that the mobile app is often viewed as read-only or too limited for real operational work. Reviewers repeatedly want the ab... A major recurring issue is that the mobile app is often viewed as read-only or too limited for real operational work. Reviewers repeatedly want the ability to create and edit reservations, manage rooms, and receive real-time notifications directly in the app instead of switching back to the web browser or email.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Amenitiz PMS and Cloudbeds PMS share many core Property Management Systems features, but each has unique capabilities. Amenitiz PMS offers 5 verified integration partners, while Cloudbeds PMS offers 205. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 3.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Amenitiz PMS: No. Cloudbeds PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Amenitiz has an HT Score of 0 and Cloudbeds has 100. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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