The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 31 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
APRO Kassensysteme GmbH shines , with exclusive features like Upselling and Discounts & Promotions.
Shiji Group shines in ease of use and customer support , with exclusive features like Employee Reporting and Management and Menu Performance Reporting.
Side-by-side ratings based on 31 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 31 |
After analyzing 31 verified reviews, APRO Kassensysteme GmbH users most value its , while Shiji Group users highlight user-friendliness, operational efficiency, integration of systems. Click any theme to see what reviewers say.
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User-Friendliness
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Operational Efficiency
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Integration of Systems
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System Speed and Performance
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Comprehensive Reporting
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How each product ranks among Hotel POS Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | — | #7 1 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 14 reviews |
| Large (75-199 rooms) ▾ | — | #4 14 reviews |
| X-Large (200+ rooms) | — | #6 2 reviews |
By Property Type
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| Boutique ▾ | — | #4 10 reviews |
| Luxury ▾ | — | #5 22 reviews |
| Branded / Chain ▾ | — | #5 19 reviews |
| Extended Stay | — | #6 1 reviews |
By Region
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| North America ▾ | — | #5 8 reviews |
| Europe ▾ | — | #5 6 reviews |
| Asia Pacific ▾ | — | #4 6 reviews |
| Middle East ▾ | — | #3 7 reviews |
Choosing the right POS system for your hotel hinges on understanding your operational needs, the scale of your property, and how each system integrates with your existing infrastructure. APRO POS offers a modular approach with strong kitchen and guest-facing features, primarily serving European markets. Shiji Infrasys POS is a cloud-based, enterprise-grade solution recognized globally, especially for large hotel groups needing multi-property management. Both aim to streamline F&B and operational workflows but diverge significantly in scope and reach.
APRO Kassensysteme GmbH focuses on gastronomy and hospitality with a comprehensive set of features tailored to smaller to mid-sized properties, especially in Europe. Shiji Infrasys, meanwhile, is built for larger, international hotel chains seeking scalable, integrated solutions. Are you prioritizing a local, niche system or a global platform with extensive integrations?
APRO Kassensysteme GmbH’s strength lies in its robust, modular POS and digital workflow platform designed for gastronomy and hospitality. It excels in fast onboarding, local support, and seamless integration with popular hotel management systems like Casablanca, Guestnet, and Protel PMS by Planet, making it ideal for European hotels focusing on restaurant and bar operations.
Shiji Infrasys POS offers a cloud-based, scalable solution with more extensive features, including guest profiles, employee management, and detailed reporting. It’s trusted by global brands like Hyatt and IHG, making it suitable for large, multi-property hotel groups needing unified operations across continents.
Given the more recent reviews and higher review volume, Shiji’s platform has more current user insights, confirming its ongoing relevance and active support. Are you looking for a localized system designed for a specific region, or a global platform capable of managing multiple properties worldwide?
If your hotel requires a modular POS system focused on restaurant and gastronomy operations, especially within Europe, go with APRO Kassensysteme GmbH. It’s ideal for properties that prioritize quick onboarding, personal support, and features like upselling, discounts, gift cards, and check splitting—features that are lacking in Shiji.
However, if your hotel needs a comprehensive, cloud-based platform capable of managing multiple outlets, detailed employee and revenue reporting, and integration with extensive third-party solutions, Shiji Infrasys is the better choice. Its broad feature set and international presence make it suitable for large, branded hotels or chains seeking scalability and data-driven management.
Given the higher review count and recent feedback, Shiji’s platform demonstrates ongoing development and support, making it the more versatile choice for complex operations. Are you prioritizing quick, localized setup or long-term scalability across regions?
Shiji Infrasys scores significantly higher in user-friendliness, with a 4.66/5 rating based on 29 reviews, compared to APRO’s 0/5 and no recent reviews. Users praise Infrasys for its intuitive interface, which reduces training time and accelerates staff adoption across multiple outlets or properties.
APRO’s onboarding and ease of use are less clear, with no review data available, which raises questions about how quickly your team can adapt. The recent and detailed feedback for Shiji highlights its straightforward operation and fast support response times, essential for busy hotel settings.
Edge: Shiji Infrasys POS.
Shiji Infrasys offers 13 unique features not available in APRO, including guest profiles, employee management, food cost and stock reporting, PCI compliance, review collection, and on-premise deployment. These features support advanced data analysis, operational oversight, and guest engagement strategies.
APRO provides six features exclusive to its system, like upselling, discounts & promotions, gift cards, check splitting, menu sync, and rewards programs—valuable but more limited in scope. Both systems share 10 core features, but Shiji’s broader feature set supports larger, more integrated hotel operations.
Edge: Shiji Infrasys POS.
Shiji scores a 4.52/5 in customer support, based on reviews praising its fast, helpful, and informative support team. Users mention prompt assistance via multiple communication channels, enabling smooth problem resolution and ongoing system stability.
APRO has no recent or detailed review data on support, making it difficult to gauge the quality of its customer service. Given the importance of reliable support in daily hotel operations, Shiji’s strong recent ratings provide reassurance.
Edge: Shiji Infrasys POS.
Shiji offers 64 verified partners, including major integrations like Bookboost, Revinate, SiteMinder, IDeaS, Duetto, and Amadeus, supporting extensive connectivity for large hotel groups. APRO’s 11 verified partners focus mainly on European hotel systems such as Planet, Casablanca, and Guestnet.
Shared integrations include Guestnet, but Shiji’s broader ecosystem facilitates more comprehensive data flow and operational flexibility. If seamless connectivity across diverse systems is critical, Shiji’s extensive integrations give it the edge.
Edge: Shiji Infrasys POS.
With over 29 reviews, Shiji’s platform garners a 9.03/10 NPS score, indicating high user satisfaction and willingness to recommend. Users from various segments—particularly large hotels and chains—highlight its ease of use, support, and feature set.
APRO has no recent reviews or ratings, making it impossible to assess current user sentiment. Considering the recent positive feedback and high recommendation rate, Shiji’s platform is rated significantly higher by hoteliers.
Edge: Shiji Infrasys POS.
Shiji’s pricing starts at $600 per month, with no free tier or trial information available. APRO does not list specific pricing, suggesting that its costs may be negotiated or tailored to each client.
While Shiji’s transparent pricing provides clarity, the investment may be higher than APRO’s potentially more flexible or regional pricing. For large-scale, multi-property operations, Shiji’s cost may be justified by its extensive features and support.
Not ideal if your hotel demands extensive integration, global scalability, or comprehensive reporting features. Larger chains or properties with multiple outlets across continents may find APRO’s offerings limiting.
Not ideal if your hotel operates solely in a localized environment with minimal need for multi-property management. Smaller properties that don’t require extensive integration may find the system overly complex or costly.
APRO Kassensysteme GmbH is a modular, locally supported POS tailored for European gastronomy and hospitality, emphasizing ease of use and quick deployment. Shiji Infrasys POS is a global, cloud-based platform designed for large-scale, multi-property hotel groups seeking comprehensive management and integration.
If your hotel needs a straightforward, regionally supported POS with essential features, APRO might serve you well. For larger, international operations demanding advanced integrations, reporting, and scalability, Shiji is the clear choice.
For properties prioritizing quick setup, local support, and restaurant-centric features, go with APRO Kassensysteme GmbH. If you need a scalable, enterprise-grade system with extensive integrations, detailed reporting, and proven support, Shiji Infrasys is the better fit.
Hotel POS Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $600/mo |
According to HTR's product database, apro POS and Shiji Infrasys POS share 10 features. Here are the key differences — features one has that the other lacks.
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| Check Splitting | ||
| Cloud Based | ||
| Customer Management | ||
| Discounts & Promotions | ||
| Employee Reporting and Management | ||
| Gift cards | ||
| Menu Performance Reporting | ||
| Menu Sync | ||
| Rewards Program | ||
| Server Level Reporting | ||
| Server Recommendations | ||
| Upselling |
Showing top differences. 7 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Unique capabilities
What hoteliers love
Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among... Customers find Shiji's POS and PMS systems user-friendly, reducing training time and easing new users. The intuitive interface makes it popular among staff for managing various tasks smoothly.
Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operat... Shiji is applauded for its features like menu and table management, which streamline order-taking and reduce errors, ultimately enhancing daily operations. The system is noted for improving team efficiency and guest satisfaction.
Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting,... Reviewers praise Shiji for its smooth integration of POS and PMS systems, which simplifies operations by linking various functions such as accounting, reservations, and inventory. This integration aids in accurate data tracking and boosts operational efficiency.
Where hoteliers push back
While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like... While many appreciate the system, some report lag and slow performance during peak usage, suggesting a need for optimization. This affects tasks like checkout processes and impacts overall satisfaction.
Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire... Shiji is recognized for its robust reporting capabilities, allowing hotels to pull detailed reports that aid in decision-making. However, some desire more customization options for deeper analysis.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. apro POS and Shiji Infrasys POS share many core Hotel POS Systems features, but each has unique capabilities. apro POS offers 11 verified integration partners, while Shiji Infrasys POS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Infrasys POS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
apro POS: No. Shiji Infrasys POS: No. Neither product currently offers a free tier. Most Hotel POS Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. APRO Kassensysteme GmbH has an HT Score of 0 and Shiji Group has 79. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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