apro POS vs. Shiji Infrasys POS:
Which Is Right for You?

Is apro POS by APRO Kassensysteme GmbH or Shiji Infrasys POS Better for Hotels?

apro POS and Shiji Infrasys POS serve the hotel point-of-sale market but diverge significantly in scale, reach, and feature depth. apro POS focuses on the Central European gastronomy and hospitality sector with a modular system integrating regional hotel software like Casablanca and Protel, mainly supporting small to mid-sized operations. Shiji Infrasys POS is an enterprise-grade, cloud-based solution trusted by global hotel brands such as Hyatt and Mandarin Oriental, designed to handle multi-property, multi-outlet environments worldwide.

Both systems address the core problem of integrating F&B operations with hotel management to streamline billing, improve order accuracy, and enhance guest experiences. However, apro POS centers on onsite personal support and regional PMS integration, while Shiji Infrasys provides a comprehensive, cloud-enabled platform with offline capability and extensive global integrations.

apro POS by APRO Kassensysteme GmbH vs Shiji Infrasys POS: Which Should Your Hotel Choose?

If your hotel operates within Austria, Germany, Switzerland, or South Tyrol and requires close local support with integration to regional PMS systems such as Casablanca or Protel, apro POS suits smaller-scale gastronomy and hospitality setups, although no reviews are available to confirm operational satisfaction. Conversely, if you manage branded or luxury hotels across multiple countries or need a cloud-based solution supporting offline functionality, extensive reporting, and a broad partner ecosystem, Shiji Infrasys POS is the data-supported choice with 33 reviews averaging 4.6/5 overall, reflecting strong adoption in luxury (4.4/5) and branded hotels (4.6/5). Data on apro POS is limited, so its fit outside its regional niche cannot be confirmed.

Is apro POS or Shiji Infrasys POS Easier to Use?

Shiji Infrasys POS has an ease of use rating of 4.6/5 across 33 reviews, with users citing an intuitive interface that reduces training time and facilitates staff adoption. Reviewers mention that new users quickly adapt to tasks like order taking and report generation. No user reviews or ease of use data exist for apro POS, leaving this dimension unverified. Despite Shiji’s occasional lag during peak times, its user-friendliness is consistently praised by operational staff.

Edge: Even.

Which Has Better Features: apro POS or Shiji Infrasys POS?

apro POS offers six unique features including Upselling, Discounts & Promotions, Gift Cards, Check Splitting, Menu Sync, and a Rewards Program. These features directly impact front desk and F&B workflows by enabling dynamic pricing, staff-driven upselling, and integrated guest loyalty management, which facilitate revenue growth and guest satisfaction. Shiji Infrasys POS provides thirteen unique features such as Cloud Based operation, Customer Management, Employee Reporting, Menu Performance Reporting, Server Recommendations, Guest Profiles, Food Cost Reporting, Stock Reporting, PCI Compliance, Review Collection, Segmentation, and On-Premise capabilities. These features enable multi-outlet control, detailed labor and menu analytics, compliance with payment standards, and guest data-driven marketing, supporting complex hotel operations that require scalability and comprehensive data insights.

Shared features total ten. The breadth of Shiji’s unique features supports enterprise needs, while apro POS’s features emphasize localized, direct sales tools.

Edge: Shiji Infrasys POS.

Which Has Better Customer Support: apro POS or Shiji Infrasys POS?

Shiji Infrasys POS rates 4.6/5 in customer support and 4.5/5 in onboarding across 33 reviews. Users highlight constant communication from project managers and ongoing assistance during implementation, noting that support helped clarify configuration complexities. apro POS lacks review data on support and onboarding, but its regional partner network promises onsite personal assistance in Central Europe. Without direct user feedback, support quality for apro POS remains unverified.

Edge: Even.

Which Has More Integrations: apro POS or Shiji Infrasys POS?

apro POS maintains 13 verified integrations, including regional hotel software like Planet, Casablanca, and ibelsa GmbH, which suit properties operating within specific European markets. Shiji Infrasys POS boasts 72 verified partners, including global leaders such as SiteMinder, Revinate, Oaky by Plusgrade, IDeaS, Duetto, and Amadeus, supporting extensive connectivity across distribution, revenue management, and guest experience platforms. Shared integrations number three (Guestnet, Mews, Stayntouch).

Hotels seeking broad international connectivity and advanced integrations for revenue management and guest engagement benefit from Shiji’s partner network. Properties focused on the Central European market with specific PMS solutions may find apro’s integration set sufficient.

Edge: Shiji Infrasys POS.

Which Do Hoteliers Rate Higher: apro POS or Shiji Infrasys POS?

Shiji Infrasys POS holds a representative overall rating of 4.6/5 from 33 reviews, with steady recent activity (2 reviews in the last 6 months). Segment ratings show consistent satisfaction across branded hotels (4.6/5, 22 reviews), luxury hotels (4.4/5, 22 reviews), and resorts (4.8/5, 9 reviews). apro POS has no reviews on Hotel Tech Report, leaving its rating unestablished. Although Shiji has some critical feedback on PMS integration and peak performance, the volume and stability of reviews confirm current product quality and adoption.

Edge: Even.

How Much Do apro POS and Shiji Infrasys POS Cost?

apro POS does not publish pricing, nor does it offer freemium, monthly flat, or per-room pricing models. No implementation fee or trial information is disclosed. Shiji Infrasys POS publishes a base price of $600.00 with no freemium or monthly pricing tiers and no trial period. The lack of transparent pricing for apro POS makes direct cost comparison impossible.

What Type of Hotel Should Use apro POS?

• Hotels that operate primarily in Austria, Germany, Switzerland, or South Tyrol and require onsite partner support.
• Properties that use regional PMS systems such as Casablanca, Planet, or Protel PMS by Planet.
• Gastronomy-focused hotel restaurants seeking integrated upselling, discounts, and rewards programs.
• Teams preferring modular POS systems adaptable to local operational workflows.
• Hotels wanting check splitting and gift card management integrated with their POS.

Not ideal if:

• Your property requires cloud-based or multi-property management features.
• You rely on extensive integrations with global distribution or revenue management platforms.
• You need verified user feedback to validate operational performance.
• You intend to scale internationally or across multiple outlets.
• You require PCI compliance and advanced guest profile management.

What Type of Hotel Should Use Shiji Infrasys POS?

• Branded hotels and luxury properties operating globally, with multi-property and multi-outlet F&B needs.
• Hotels prioritizing cloud-based POS systems with offline functionality for continuous operation.
• Teams needing advanced reporting and analytics such as employee reporting, menu performance, and food cost tracking.
• Properties requiring extensive integration with global partners like SiteMinder, Revinate, IDeaS, and Amadeus.
• Hotels seeking a fully integrated platform connecting POS, PMS, payments, inventory, and guest management.

Not ideal if:

• Your property is a small, local operation without cloud infrastructure needs.
• You require granular upselling and rewards programs native to the POS.
• You have limited internet connectivity and prefer onsite-only solutions without cloud dependency.
• You seek extensive customization beyond standard configurations, as some users report backend sync delays.
• Your property operates in markets with language or localization requirements not fully supported.

apro POS by APRO Kassensysteme GmbH vs Shiji Infrasys POS: The Bottom Line for Hotels

The fundamental difference is that apro POS is a regional, modular POS system focused on gastronomy in Central Europe with onsite partner support and integration to local PMS systems, whereas Shiji Infrasys POS is a globally deployed, cloud-based, enterprise-grade platform designed to manage multi-property F&B operations with extensive integrations and advanced analytics.

Choose apro POS if your property is small to mid-sized, located in Central Europe, and you want close local support with features like check splitting, gift cards, and upselling integrated into a modular POS. Its integration with regional PMS and partner network suits hotels embedded in these markets, although lack of review data means operational performance should be verified firsthand.

Choose Shiji Infrasys POS if your hotel is part of a branded or luxury portfolio requiring scalable cloud solutions that function offline, support multiple outlets, and integrate deeply with global distribution, revenue management, and guest engagement platforms. Its robust reporting and employee management features help optimize operations across properties and enhance guest experience, supported by strong user ratings and global market presence.