The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 177 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Arribatec shines .
hub OS shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Lost & found.
Side-by-side ratings based on 177 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | From $300/mo |
| Verified Reviews | 0 | 177 |
After analyzing 177 verified reviews, Arribatec users most value its , while hub OS users highlight efficiency in task management, customization options, housekeeping module. Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Efficiency in task management
▾
|
|
|
+
Customization options
▾
|
|
|
+
Housekeeping module
▾
|
|
|
+
Maintenance module
▾
|
|
| Cons | |
|
−
Integration with PMS
▾
|
|
How each product ranks among Housekeeping Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | — | #5 13 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #4 85 reviews |
| Large (75-199 rooms) ▾ | — | #2 62 reviews |
| X-Large (200+ rooms) ▾ | — | #5 9 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | — | #4 74 reviews |
| Luxury ▾ | — | #3 73 reviews |
| Branded / Chain ▾ | — | #2 70 reviews |
| Extended Stay ▾ | — | #8 11 reviews |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | — | #8 10 reviews |
| Europe ▾ | — | #3 132 reviews |
| Asia Pacific | — | #8 1 reviews |
| Middle East ▾ | — | #2 7 reviews |
As a hotelier evaluating housekeeping software, your goal is to find a solution that enhances operational efficiency, elevates guest experience, and fits your budget. Both Arribatec Certify and hub OS Housekeeping address core housekeeping management needs, but they diverge significantly in market presence, user feedback, and feature depth. Arribatec's near-zero review count and minimal recent data make it a challenging choice, while hub OS's extensive reviews and high ratings position it as the more reliable option today.
Is your priority a proven, well-reviewed solution, or are you comfortable exploring less-validated options? Let’s compare these products comprehensively.
Arribatec Certify offers a broad suite of features for managing daily housekeeping tasks, inspections, communication, and maintenance. Its strength lies in its all-in-one enterprise model, capable of overseeing multiple hotels simultaneously and supporting digital cleanliness checks and feedback.
hub OS Housekeeping, however, focuses on streamlining operations through real-time task management and department integration. It emphasizes communication with mobile notifications, customizable checklists, and a dedicated Lost & Found feature, which Arribatec lacks.
While Arribatec’s offerings appear comprehensive on paper, the absence of recent reviews and user feedback raises concerns about its current usability and support. Conversely, hub OS’s recent 161 reviews and a 4.88/5 overall rating showcase consistent satisfaction among hoteliers. Are you willing to trust a product with minimal recent data, or do proven user experiences guide your decision?
If your hotel requires a robust, enterprise-scale housekeeping management platform that can oversee multiple properties and integrates with PMS systems like Opera, Arribatec Certify might seem appealing. Its inspection and maintenance modules support quality control, especially for large hotel groups with complex oversight needs.
However, if your hotel values ease of use, quick onboarding, and real-time communication, hub OS is the superior choice. Its 4.88/5 rating from 142 recent reviews indicates strong user satisfaction, especially for hotels seeking to enhance productivity and department coordination.
For hotels that prioritize verified, recent user feedback and high overall ratings, hub OS offers a more dependable experience. If your focus is on enterprise management with extensive multi-property oversight, Arribatec might be worth exploring, but for day-to-day housekeeping efficiency, hub OS is recommended.
Ease of use is critical for staff adoption and operational flow. Arribatec Certify’s UI is not well-rated or documented in recent reviews, and with zero recent feedback, its user-friendliness remains uncertain. Its onboarding process and staff training may require more effort, especially without active user reviews to confirm its intuitiveness.
In contrast, hub OS has been consistently praised for its simple interface, with a 4.86/5 ease of use rating across 161 reviews. Users describe it as intuitive and easy for staff at all levels, with quick setup and minimal training required. The responsiveness of the mobile app also contributes to smoother daily operations.
Edge: hub OS.
Arribatec Certify offers features like automatic inspection feedback, voice-controlled checklists, communication platforms, and enterprise-level multi-hotel views. It also supports preventive and reactive maintenance, but it does not have a dedicated Lost & Found feature.
hub OS provides 17 shared features with Arribatec, plus a unique Lost & Found module. Its features encompass real-time task management, mobile notifications, customized checklists, and integrated department workflows. The added Lost & Found feature addresses guest property concerns directly, a notable enhancement.
Given the feature count and recent positive reviews emphasizing its operational integrations, hub OS’s feature set is more comprehensive and aligned with typical hotel needs.
Edge: hub OS.
Arribatec offers support details primarily through vendor claims, but with no recent reviews or high-profile customer feedback, its support reputation remains unclear. The lack of recent user feedback suggests limited insight into support quality.
hub OS, on the other hand, boasts a 4.8/5 support rating based on recent reviews, with hoteliers praising the team’s responsiveness and proactive assistance. Multiple reviews mention that the support team actively implements user feedback, further strengthening its reputation.
Edge: hub OS.
Arribatec Certify integrates with five verified partners, including Vingcard and Hoist Group AB. However, it lacks detailed mention of integration with widely used hotel systems such as SAP or Opera.
hub OS excels with 23 verified partners, including integrations with Oracle Hospitality, Mews, Infor, and Signify. Its extensive partner network supports smoother data flow and operational cohesion across diverse hotel systems.
Thus, hub OS offers broader and more versatile integration options.
Edge: hub OS.
Arribatec’s ratings are non-existent or unusable due to zero reviews and a lack of recent feedback. Its credibility in the market is therefore questionable.
hub OS has a proven track record with 142 recent reviews, averaging 4.88/5. and a 97% likelihood to recommend. Hotel segments such as luxury hotels and resorts rate the system highly, citing improvements in productivity and communication.
Clearly, hoteliers trust and prefer hub OS based on recent, detailed feedback.
Edge: hub OS.
Arribatec Certify does not publicly disclose its pricing model, making direct comparison difficult. It likely offers a customized quote based on hotel size and needs.
hub OS charges a flat $300 monthly fee, with no setup or additional costs mentioned. This transparent pricing simplifies budgeting and planning.
Based on available data, hub OS provides a clear, predictable cost structure, whereas Arribatec’s pricing remains unclear.
Edge: hub OS.
Not ideal if...
Not ideal if...
The core difference lies in their market validation: hub OS boasts a robust, recent review base with high ratings, while Arribatec’s lack of recent feedback diminishes its credibility. hub OS excels in ease of use, feature set, and support, making it the more reliable choice for hotels seeking measurable operational improvements.
Choose Arribatec if you need enterprise management for multiple properties and can navigate limited recent feedback. Otherwise, for most hotels seeking a proven, well-supported housekeeping system, hub OS is the clear winner.
In summary, if recent reviews and user satisfaction are your priorities, hub OS is the product to trust. Its extensive features, high ratings, and broad integrations make it the safer, more impactful choice for your hotel’s housekeeping needs.
What hoteliers love
Hub OS significantly increases task management efficiency across departments like housekeeping, maintenance, and front desk. The system improves commu... Hub OS significantly increases task management efficiency across departments like housekeeping, maintenance, and front desk. The system improves communication, task delegation, and tracking, leading to more streamlined operations and higher productivity. A few reviews, however, point to areas where additional features could enhance task management further.
While Hub OS is appreciated for its flexibility and customization capabilities, several users note that certain customizations and personalized settin... While Hub OS is appreciated for its flexibility and customization capabilities, several users note that certain customizations and personalized settings are challenging to achieve without technical support. There is a desire for more self-servicing options within the software, especially related to the mobile app and user interface.
The housekeeping module of Hub OS receives high praise as a game-changer, drastically improving efficiency and productivity. It enables staff to see r... The housekeeping module of Hub OS receives high praise as a game-changer, drastically improving efficiency and productivity. It enables staff to see room statuses, report issues promptly, and manage tasks effectively. Several reviews specifically mention that the system helps maintain high housekeeping cleanliness scores.
Where hoteliers push back
Hub OS is highly praised for its seamless integration with Property Management Systems (PMS), making it easier to manage various hotel operations like... Hub OS is highly praised for its seamless integration with Property Management Systems (PMS), making it easier to manage various hotel operations like housekeeping and maintenance efficiently in one place. Nonetheless, some reviews mention occasional delays and issues with syncing integrations, specifically with systems such as SAP and Opera.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Arribatec Certify and hub OS Housekeeping share many core Housekeeping Software features, but each has unique capabilities. Arribatec Certify offers 5 verified integration partners, while hub OS Housekeeping offers 23. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. hub OS Housekeeping leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Arribatec Certify: No. hub OS Housekeeping: No. Neither product currently offers a free tier. Most Housekeeping Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Arribatec has an HT Score of 0 and hub OS has 34. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor