Atrium vs. Shiji Daylight PMS: Which Is Right for You?

Updated May 16, 2026  ·  34 verified reviews analyzed

TLDR

We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

ICSS shines .

Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.

See the full breakdown below ↓

How Does Atrium Compare to Shiji Daylight PMS?

Side-by-side ratings based on 34 verified hotelier reviews on HTR.

HTScore
0
75
Likelihood to Recommend
0%
90%
Ease of Use
0.0/5
4.6/5
Customer Support
0.0/5
4.6/5
Value for Money
0.0/5
4.5/5
Starting Price Contact sales From $1,200/mo
Verified Reviews 0 34

What Are the Pros and Cons of Atrium vs Shiji Daylight PMS?

After analyzing 34 verified reviews, ICSS users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.

ICSS Shiji Group Shiji Group
Pros
+ Ease of Use
+ Support Team
+ Implementation
+ Training Materials
Cons
Reporting and Analytics
System Speed
Integration Capabilities

ICSS vs Shiji Group: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment ICSS Shiji Group Shiji Group
Small (10-24 rooms) #53 2 reviews
Mid-Size (25-74 rooms) #31 17 reviews
Large (75-199 rooms) #11 13 reviews
X-Large (200+ rooms) #22 2 reviews

By Property Type

Segment ICSS Shiji Group Shiji Group
Boutique #33 17 reviews
Luxury #24 25 reviews
Branded / Chain #22 19 reviews
Extended Stay #45 2 reviews

By Region

Segment ICSS Shiji Group Shiji Group
North America #33 4 reviews
Europe #30 8 reviews
Asia Pacific #14 5 reviews
Middle East #5 14 reviews

The Decision

Choosing between Atrium by ICSS and Shiji Daylight PMS hinges on your hotel’s specific needs and priorities. Both aim to manage your property operations, but they diverge significantly in their maturity, features, and market presence. Atrium, with no recent reviews or user feedback, appears to be a less proven option, while Shiji Daylight PMS boasts a large, recent review base and high user ratings. Which product aligns better with your operational goals?

Atrium by ICSS promises to optimize revenue management through advanced algorithms, but its lack of recent customer feedback and zero verified reviews raise questions about its current usability. Conversely, Shiji Daylight PMS offers a comprehensive, cloud-native platform with more than 30 recent reviews, making it a clearer choice based on proven performance and user satisfaction. Are you comfortable selecting a less tested system?

Is Atrium by ICSS or Shiji Daylight PMS Better for Hotels?

Atrium by ICSS is designed primarily as a revenue management system, focusing on pricing, demand forecasting, and profitability analytics. It intends to enhance your financial performance but appears to lack the broad operational features most hoteliers need day-to-day. Meanwhile, Shiji Daylight PMS provides a full suite of property management tools, from guest profiles and online check-in to detailed reporting and integrations, making it suitable for a wide range of hotel types and sizes.

If your hotel prioritizes revenue optimization and has the technical capacity to implement specialized systems, Atrium might be a fit. However, for most hoteliers seeking a reliable PMS with robust operational capabilities, Shiji Daylight PMS’s proven track record and wide feature set make it the superior choice. Do you prefer a targeted revenue tool or an all-in-one management system?

Shiji Daylight PMS vs Atrium by ICSS: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich property management system with extensive integrations, go with Shiji Daylight PMS. It’s ideal for hotels of all sizes, especially those looking to centralize operations, improve guest experience, and streamline workflows. If your primary focus is on revenue management with advanced analytics, Atrium could be considered but lacks recent user validation.

For properties requiring a modern, flexible PMS that supports multi-property management, automation, and detailed reporting, Shiji Daylight PMS stands out. On the other hand, if your hotel is experimenting with revenue-specific software and can manage limited operational tools, Atrium’s niche focus might be suitable. Are you seeking a comprehensive operational platform or a specialized revenue solution?

Is Atrium by ICSS or Shiji Daylight PMS Easier to Use?

Shiji Daylight PMS earns a high ease-of-use rating of 4.63 out of 5, backed by 32 recent reviews praising its intuitive interface, onboarding process, and training materials. Users highlight how quickly new staff can learn to operate it and how its clarity reduces operational errors. Atrium, with a 0/5 rating and no recent reviews, offers no concrete evidence of usability, making it difficult to assess its learning curve or user experience.

Based on current feedback, Shiji’s interface and support resources significantly lower training time and adoption barriers. Edge: Shiji Daylight PMS.

Which Has Better Features: Atrium by ICSS or Shiji Daylight PMS?

Shiji Daylight PMS offers 98 distinct features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, payment processing, automated night audits, guest messaging, and more. These features enable comprehensive hotel management and guest engagement. Atrium’s feature set is not specified but appears to focus solely on revenue management tools, lacking the operational breadth needed for daily hotel functions.

With its extensive capabilities and integrations, Shiji Daylight PMS is clearly more feature-rich. Its broad toolset allows for a more complete management experience. Edge: Shiji Daylight PMS.

Which Has Better Customer Support: Atrium by ICSS or Shiji Daylight PMS?

Shiji Group scores 4.53 out of 5 for customer support, with recent reviews citing helpful, responsive assistance that simplifies onboarding and troubleshooting. Reviewers appreciate the support team’s professionalism, noting it is a key factor in their positive experience. Atrium, with no recent reviews or ratings, provides no verifiable support feedback, making it impossible to gauge support quality.

Given the positive recent reviews, Shiji’s support is a significant advantage for hotels needing dependable assistance. Edge: Shiji Daylight PMS.

Which Has More Integrations: Atrium by ICSS or Shiji Daylight PMS?

Shiji Daylight PMS boasts 64 verified integrations, including channel managers, payment providers, CRS, and marketing tools, enabling seamless operational workflows. It supports integrations with major partners like SiteMinder, Revinate, and Amadeus. Atrium, by contrast, has zero verified integrations, limiting its compatibility with other hotel systems.

If your hotel relies on a connected tech stack, Shiji’s extensive integrations ensure smoother data flow and automation. Edge: Shiji Daylight PMS.

Which Do Hoteliers Rate Higher: Atrium by ICSS or Shiji Daylight PMS?

Shiji Daylight PMS is rated 74.69 out of 100, with a 90% likelihood to recommend based on 32 recent reviews. Hoteliers across various segments praise its user-friendly design, detailed reporting, and support. In contrast, Atrium has no recent reviews or ratings, leaving its reputation unverified.

The high, recent ratings of Shiji Daylight PMS demonstrate strong user satisfaction. Edge: Shiji Daylight PMS.

How Much Do Atrium by ICSS and Shiji Daylight PMS Cost?

Atrium does not publicly disclose pricing, and there’s no available trial or subscription model. Shiji Daylight PMS charges a flat $1,200 monthly fee, with no free tier or trial info. Its transparent pricing enables easier budgeting and planning for your hotel.

While Atrium’s cost is unclear, Shiji’s clear fee structure makes it straightforward to evaluate ROI within your hotel’s operational budget.

What Type of Hotel Should Use Atrium by ICSS?

  • Hotels that primarily need revenue management optimization tools.
  • Teams focused on dynamic pricing and demand forecasting.
  • Hotels with existing systems that can integrate with specialized revenue tools.
  • Properties that don’t require extensive operational management features.

Not ideal if your hotel needs a complete PMS or recent user validation of the system.

What Type of Hotel Should Use Shiji Daylight PMS?

  • Hotels of all sizes seeking a modern, cloud-based management platform.
  • Hotel groups that want centralized guest profiles and consistent operations.
  • Properties aiming to improve automation, reporting, and guest engagement.
  • Hotels prepared for rapid deployment and ongoing scalability.

Not ideal if your hotel operates in a very localized market with unique, region-specific requirements that the system doesn’t fully support yet.

Shiji Daylight PMS vs Atrium by ICSS: The Bottom Line for Hotels

The core difference lies in their scope and proven usability. Shiji Daylight PMS is a comprehensive, well-reviewed system that supports operational excellence and guest experience, while Atrium’s focus on revenue management alone, combined with a lack of recent validation, limits its appeal.

Choose Shiji Daylight PMS if you want a full-featured, scalable platform with high user satisfaction and extensive integrations. Opt for Atrium only if your hotel exclusively needs advanced revenue optimization and is willing to risk less proven technology.

For hotels seeking a reliable, widely adopted solution, Shiji Daylight PMS stands out as the clear winner. If your hotel’s primary concern is maximizing revenue with a specialized system, and you’re prepared for a less validated product, Atrium may be worth exploring, but with caution.

How Much Do Atrium and Shiji Daylight PMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

ICSS Shiji Group Shiji Group
Starting Price From $1,200/mo

Which Features Does Atrium Have That Shiji Daylight PMS Doesn't (and Vice Versa)?

According to HTR's product database, Atrium and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature ICSS Shiji Group Shiji Group
Centralized user & role management
Guest profiles
Multi-lingual
Online Check-in
Tablet/Kiosk Check-in
Task Management

Showing top differences. 86 more features differ between these products.

Real-World Results: ICSS vs Shiji Group by Business Goal

We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
ICSS

No published case study for this goal yet.

Shiji Group Ruby Hotels Mid-Size
+ Successfully went live with 21 hotels across Europe, with additional hotel openings planned in the near future.
+ Equipped with the level of API connectivity they needed to create connections between disparate data sets that would be impossible to achieve manually.
+ Mentions of Technology have increased by 2.5 points, Reception by 3 points and Service by 3.5 points.

"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."

Lucas Höfer
Lucas Höfer
Group Director of Systems and Innovation...
Improve Guest Experience
ICSS

No published case study for this goal yet.

Shiji Group Sunborn London Small
+ �s fully integrated tech stack, the team unified their data, simplified workflows, and elevated every touchpoint of the guest journey.
+ From seamless check-in and instant mobile ordering to real-time housekeeping updates, everything now runs faster, smoother, and with less effort.
+ Most importantly, technology now works in the background, freeing up staff to focus on what really matters: delivering memorable, personalized experiences that live up to Sunborn

"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."

V
Vasilis Giannios
Operations Manager, Sunborn London

ICSS vs Shiji Group: The Bottom Line

ICSS
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Shiji Group
Shiji Group
4.5/5 from 34 reviews

What hoteliers love

Ease of Use 97% positive

Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.

Support Team 83% positive

The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.

Implementation 83% positive

The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.

Where hoteliers push back

Reporting and Analytics 62% negative

While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.

System Speed 57% negative

Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.

Unique capabilities

Guest profiles Multi-lingual Centralized user & role management Task Management Tablet/Kiosk Check-in
4.6/5 ease of use 4.5/5 support 64 integrations
Visit Website

Where the ratings diverge most

Ease of Use Shiji Group 4.6 vs 0.0 (+4.6)
Customer Support Shiji Group 4.5 vs 0.0 (+4.5)
Value for Money Shiji Group 4.5 vs 0.0 (+4.5)
Onboarding Shiji Group 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About Atrium vs Shiji Daylight PMS

Can Atrium replace Shiji Daylight PMS?

It depends on your requirements. Atrium and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Atrium offers 0 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Atrium or Shiji Daylight PMS offer a free plan?

Atrium: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Atrium and Shiji Daylight PMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. ICSS has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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