The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 583 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
HOTELTIME shines when it comes to user interface and learning curve — especially for brand properties (4.9/5) , with exclusive features like Guest CRM and Guest profiles.
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 583 verified hotelier reviews on HTR.
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| Starting Price | From $600/mo | From $1,200/mo |
| Verified Reviews | 549 | 34 |
After analyzing 583 verified reviews, HOTELTIME users most value its user interface and learning curve, technical support, reporting and analytics, while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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User Interface and Learning Curve
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Ease of Use
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Technical Support
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Support Team
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Reporting and Analytics
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Implementation
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System Stability and Updates
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Training Materials
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Automation Features
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System Speed
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Mobile Optimization
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Integration Capabilities
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Currency Management
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Room Allocation and Status
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #5 219 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #3 238 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | #2 46 reviews | #11 13 reviews |
| X-Large (200+ rooms) ▾ | #8 7 reviews | #22 2 reviews |
By Property Type
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| Boutique ▾ | #5 239 reviews | #33 17 reviews |
| Luxury ▾ | #3 241 reviews | #24 25 reviews |
| Branded / Chain ▾ | #4 143 reviews | #22 19 reviews |
| Extended Stay ▾ | #4 49 reviews | #45 2 reviews |
By Region
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| North America | #52 4 reviews | #33 4 reviews |
| Europe ▾ | #2 384 reviews | #30 8 reviews |
| Asia Pacific ▾ | #5 111 reviews | #14 5 reviews |
| Middle East ▾ | #1 21 reviews | #5 14 reviews |
Choosing between HotelTime PMS by HOTELTIME and Shiji Daylight PMS by Shiji Group involves evaluating how each platform resolves your hotel’s operational needs. Both systems aim to streamline property management but differ significantly in user experience, features, and scalability. HotelTime boasts a stronger market presence, more recent reviews, and higher overall ratings, making it a clear leader for hoteliers seeking a reliable, feature-rich PMS. But does one fit your specific property profile better? Let's find out.
HotelTime PMS and Shiji Daylight PMS are both cloud-based solutions designed to simplify hotel operations, but they serve different hotel types and sizes. HotelTime offers a more mature platform with a broader global footprint, especially favored by resorts and city hotels, while Shiji’s Daylight PMS emphasizes flexibility and scalability for diverse hotel groups, including independent boutique hotels and large chains. Which platform aligns with your hotel’s size, location, and operational complexity?
HotelTime’s strengths include extensive integrations, a robust suite of modules, and a proven track record supported by over 430 reviews, most recent in the last 6 months. Conversely, Shiji’s Daylight PMS has fewer reviews—only 32, with no recent feedback—making its data less current and less reliable for decision-making. Do you prioritize a tried-and-true solution with recent user validation? If so, HotelTime stands out.
If your hotel needs an all-in-one, feature-rich platform with a strong track record, go with HotelTime. It’s ideal for properties of all sizes, especially those in Europe, the Middle East, or Asia Pacific, looking for extensive integrations, advanced reporting, and customer support backed by 91% likelihood to recommend.
If you operate a hotel group requiring a flexible, scalable system that centralizes guest data and supports automation, Shiji’s Daylight PMS could be suitable. However, its limited number of recent reviews and lower overall ratings suggest it’s less established, making HotelTime the safer choice for most hoteliers seeking reliability and proven performance.
HotelTime scores slightly higher in ease of use at 4.66/5, with recent reviews praising its intuitive interface and quick onboarding. Users report that once familiar, staff find it straightforward and appreciate the helpful training resources, though some mention initial complexity.
Shiji’s Daylight PMS also scores 4.63/5, with users describing it as user-friendly and easy to learn, supported by comprehensive training materials. However, limited recent feedback and the absence of detailed user experience data make HotelTime’s more extensive review base an advantage.
Edge: HotelTime PMS.
HotelTime offers 51 features, including unique modules like Guest CRM, Spa & Wellness, and Revenue Management, unavailable in Shiji. Its integration with booking engines and channel managers enhances operational flexibility, catering well to resorts and large properties.
Shiji’s Daylight PMS has 55 features, emphasizing automation, guest personalization, and multi-property management, but many are similar to HotelTime’s offerings. Its strengths lie in advanced integrations like digital registration, automated reminders, and multi-lingual support, yet it lacks some specialized modules found in HotelTime.
Edge: HotelTime PMS.
HotelTime’s support scores 4.73/5, with reviews highlighting prompt, knowledgeable assistance and excellent onboarding processes. Users frequently mention the support team’s responsiveness and their role in smooth implementations.
Shiji’s support scores 4.53/5, with positive feedback emphasizing helpfulness and professionalism. However, fewer recent reviews and less detailed feedback make HotelTime’s support reputation more compelling.
Edge: HotelTime PMS.
HotelTime integrates with 58 verified partners, including major players like SiteMinder, Revinate, and OTAs, with 20 shared partners. Its broad integration network simplifies connecting third-party solutions, crucial for complex hotel operations.
Shiji Group connects with 64 verified partners, featuring a wide array of integrations like Goki, Hapi, and Onyx CenterSource, but some users report intermittent issues. While slightly ahead in partner count, HotelTime’s proven stability and recent reviews make it a safer choice.
Edge: HotelTime PMS.
HotelTime enjoys a 4.83/5 overall rating based on 433 reviews, with a recent 27 reviews in the last 6 months. Its property segments—resorts, boutique hotels, city center—rate it highly, averaging 4.82/5, and it has a 93% likelihood to recommend.
Shiji Group’s ratings are significantly lower, with a 0/5 overall score from 32 reviews and no recent data, indicating less confidence among users. Given the recent positive feedback, HotelTime clearly emerges as the preferred choice.
Edge: HotelTime PMS.
HotelTime charges a flat $600 monthly fee without implementation or trial costs, making its pricing transparent and predictable. Shiji’s pricing starts at $1,200 monthly, reflecting its broader feature set but also representing a higher investment.
While HotelTime offers more recent reviews and a lower price point, your decision should weigh the value of features and support against budget constraints.
Not ideal if your hotel is a small or boutique property with minimal tech needs or if you operate in regions where HotelTime's support or integrations are limited.
Not ideal if your hotel values extensive, proven integrations or prefers a platform with a longer track record and more recent user feedback.
HotelTime PMS is a mature, highly-rated platform with a comprehensive feature set tailored for a broad range of hotel types. Its extensive integrations, high customer satisfaction, and recent positive reviews make it a reliable choice for hotels seeking a proven, scalable solution.
Shiji’s Daylight PMS offers a modern, scalable alternative with a focus on automation and guest personalization, but its lower review count and lack of recent feedback suggest it’s less tested in today’s market. For most hotels, HotelTime’s established reputation and support infrastructure provide the confidence needed to make a safe investment.
In conclusion, if your hotel prioritizes reliability, extensive features, and recent user validation, HotelTime PMS is the recommended option. If you operate a boutique or expanding group looking for flexibility and modern automation, Shiji might be worth exploring further—though with caution given its limited recent data.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $600/mo | From $1,200/mo |
According to HTR's product database, HotelTime PMS and Shiji Daylight PMS share 43 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest CRM | ||
| Guest CRM | ||
| Guest profiles | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-lingual | ||
| Online Check-in | ||
| Revenue management module | ||
| Spa & Wellness Module | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 51 more features differ between these products.
We analyzed 12 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further en... While the support team's responsive and helpful nature is appreciated, some reviews suggest that extended hours for technical support would further enhance user experience, ensuring assistance at all times, especially for international users.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Where hoteliers push back
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. HotelTime PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. HotelTime PMS offers 58 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. HotelTime PMS leads in ease of use at 4.7/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
HotelTime PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. HOTELTIME has an HT Score of 91 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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