The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 50 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Avalon shines in ease of use and customer support , with exclusive features like Revenue pacing and Food & Beverage Reporting, Analysis & Forecasting.
Bedstats shines .
Side-by-side ratings based on 50 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 50 | 0 |
After analyzing 50 verified reviews, Avalon users most value its visualization and dashboard quality, customizable reports, user-friendly interface, while Bedstats users highlight . Click any theme to see what reviewers say.
|
|
Bedstats |
|---|---|
| Pros | |
|
+
Visualization and Dashboard Quality
▾
|
|
|
+
Customizable Reports
▾
|
|
|
+
User-Friendly Interface
▾
|
|
|
+
Automated Reporting
▾
|
|
| Cons | |
|
−
Data Accuracy
▾
|
|
How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Bedstats |
|---|---|---|
| Mid-Size (25-74 rooms) ▾ | #10 20 reviews | — |
| Large (75-199 rooms) ▾ | #7 21 reviews | — |
| X-Large (200+ rooms) ▾ | #7 9 reviews | — |
By Property Type
| Segment |
|
Bedstats |
|---|---|---|
| Boutique ▾ | #10 20 reviews | — |
| Luxury ▾ | #9 26 reviews | — |
| Branded / Chain ▾ | #8 26 reviews | — |
| Extended Stay | #10 4 reviews | — |
By Region
| Segment |
|
Bedstats |
|---|---|---|
| North America | #15 1 reviews | — |
| Asia Pacific ▾ | #2 45 reviews | — |
When choosing a business intelligence (BI) platform for your hotel, Avalon Analytics and Bedstats present very different options. Avalon, with its extensive review base and recent positive feedback, delivers a mature, feature-rich solution tailored to larger or multi-property operators. Bedstats, meanwhile, offers performance analytics specifically designed for short-term rentals, but with no recent reviews or notable market presence. Your decision hinges on your hotel’s size, complexity, and specific BI needs.
Avalon aims to transform your data into actionable insights, streamlining decision-making and operational oversight. Bedstats attempts to optimize occupancy and revenue through guest feedback and AI-generated recommendations—yet its lack of recent reviews and integrations raises questions about current reliability. Which platform better fits your hotel’s current and future needs?
Avalon Analytics is a comprehensive hotel BI tool designed to serve properties seeking detailed insights across multiple properties, brands, or regions. It consolidates data, automates reporting, and visualizes KPIs for quick strategic decisions. Bedstats, on the other hand, is focused on short-term rental analytics, aggregating guest feedback into performance reviews, but offers no recent user feedback or clear evidence of ongoing development.
Avalon boasts a 4.94/5 overall rating from 49 recent reviews, with high marks for ease of use, support, and value. Its latest reviews are from just a few months ago, emphasizing its current relevance and active customer engagement. Bedstats, with no recent reviews or user ratings, remains a less proven option, especially for traditional hotel operators.
Are you looking for a proven, well-supported BI platform with extensive features? Avalon’s recent, positive reviews suggest it is the more reliable choice today.
If your hotel manages multiple properties, brands, or regions, Avalon is the clear choice. Its multi-property management features, real-time data integration, and extensive partner integrations (six verified partners including RMS, Oracle, and Mews) make it ideal for large or complex operations. Avalon’s core strength lies in delivering customizable dashboards, detailed segmentation, and automation that free your team from manual reporting.
Conversely, if your hotel primarily operates as a short-term rental or boutique property with minimal need for complex data analysis, Bedstats might seem appealing. However, without recent reviews or demonstrated integrations, it’s hard to recommend Bedstats as a current, scalable solution. Avalon’s proven track record and broad feature set make it the better fit for most traditional hotels seeking strategic BI tools.
In summary, for most hotels—especially those with multiple properties or seeking detailed, reliable insights—Avalon outperforms Bedstats in credibility and scope.
Avalon’s user interface garners a 4.8/5 rating, with reviews praising its intuitive dashboards, customizable reports, and straightforward data visualization. Users mention that Avalon’s platform reduces workload while delivering rapid insights, supported by an onboarding rating of 4.61/5. Its interface is designed for both technical and non-technical staff, making it accessible to a broad user base.
In contrast, Bedstats has no available ratings or reviews concerning usability. Without recent feedback, it’s impossible to determine how user-friendly or accessible Bedstats remains, especially given the lack of current market presence. Avalon’s proven ease of use and positive recent reviews give it a decisive edge here.
Edge: Avalon Analytics.
Avalon’s feature set is extensive, with 22 unique features including automated data gathering, multi-property management, revenue pacing, sales productivity tracking, custom reports, and AI integration. Avalon’s AI capabilities, like forecast locking and other revenue-impact tracking, are particularly notable, providing actionable insights that are not available in Bedstats.
Bedstats offers no distinct features beyond its guest feedback aggregation and AI summary reviews—features that are not verified or detailed in recent reviews. Its lack of an active feature set or integration options limits its appeal to hotels requiring comprehensive BI tools. Avalon’s wide array of functionalities and ongoing development give it a clear advantage.
Edge: Avalon Analytics.
Avalon’s customer support scores a 4.65/5, with reviews highlighting prompt, helpful assistance and expert onboarding support. Hoteliers appreciate their quick response times and thorough guidance, which are critical when adopting complex BI tools.
Bedstats does not have recent reviews or verified support ratings, making it difficult to assess their responsiveness or quality of customer service. Without current support feedback, Avalon’s proven reputation makes it the more trustworthy option for ongoing assistance.
Edge: Avalon Analytics.
Avalon integrates with six verified partners, including major PMS and RMS systems like Mews, Oracle Hospitality, and Infor, ensuring seamless data flow and real-time reporting. These integrations are vital for hotels managing multiple systems and seeking reliable, automated data updates.
Bedstats has no verified integrations listed, raising questions about its compatibility and data reliability. Its lack of integrations limits its utility in complex operational environments.
Edge: Avalon Analytics.
Avalon’s reviews consistently praise its ease of use, reliability, and actionable insights. With a 4.94/5 overall rating from 47 recent reviews, Avalon’s users—mainly large or multi-property hotels—are highly satisfied, especially with recent support and feature updates.
Bedstats, lacking recent reviews or ratings, cannot be reliably assessed. Its previous absence from the market’s review landscape suggests it doesn’t currently meet the expectations of modern hotel operators.
Edge: Avalon Analytics.
Avalon is priced at a $300 monthly flat fee, with no free tier or trial available. Its straightforward pricing aligns with its enterprise-grade features, making it accessible for hotels seeking comprehensive BI solutions.
Bedstats does not publicly disclose pricing or trial options, which may indicate a less transparent or less scalable business model. Given Avalon’s proven value and clear pricing, it offers better budget predictability.
Not ideal if:
In short, Avalon suits larger, data-driven hotels seeking advanced analytics and automation.
Not ideal if:
Bedstats may serve niche markets but lacks the current credibility for broader hotel applications.
Avalon Analytics offers a comprehensive, well-supported BI platform with over 49 recent reviews, high ratings, and broad integrations. Its advanced features facilitate detailed analysis, automation, and multi-property oversight, making it suitable for hotels looking to turn data into strategic advantage.
Bedstats, while focused on guest feedback and short-term rental analytics, has no recent reviews or proven market presence. Its limited feature set and lack of integrations suggest it is not suitable for hotels seeking a scalable, reliable BI solution today.
If your hotel values proven performance, extensive functionality, and active support, Avalon is the clear choice. Bedstats might be relevant only for very niche, small-scale applications—if at all, given its current lack of recent market validation.
According to HTR's product database, Avalon Analytics and Bedstats share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Bedstats |
|---|---|---|
| Analytics dashboard | ||
| Automated data gathering & integration | ||
| Dashboarding & data visualization | ||
| Multi-property management | ||
| Revenue pacing | ||
| Sales team productivity tracking |
Showing top differences. 10 more features differ between these products.
What hoteliers love
The quality of visualizations and dashboards in Avalon is consistently praised. Users find the visual representation of data helps in quickly identify... The quality of visualizations and dashboards in Avalon is consistently praised. Users find the visual representation of data helps in quickly identifying trends, outliers, and strategic insights, making the data easier to understand at a glance.
Avalon's system allows for highly customizable reporting, enabling users to create tailored reports that meet specific needs. This flexibility is part... Avalon's system allows for highly customizable reporting, enabling users to create tailored reports that meet specific needs. This flexibility is particularly beneficial for multi-property management and adapting to unique business requirements, reducing the manual workload.
The majority of reviews highlight Avalon's user-friendly and intuitive interface, which makes navigation easy even for non-revenue team members. The d... The majority of reviews highlight Avalon's user-friendly and intuitive interface, which makes navigation easy even for non-revenue team members. The dashboards are simple yet powerful, aiding in faster and more efficient data interpretation.
Where hoteliers push back
Several reviews have pointed out issues with data accuracy, specifically data discrepancies and errors. These issues sometimes delay meetings and comp... Several reviews have pointed out issues with data accuracy, specifically data discrepancies and errors. These issues sometimes delay meetings and complicate the decision-making process, requiring frequent interactions with Avalon’s support team for corrections.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Avalon Analytics and Bedstats share many core Business Intelligence features, but each has unique capabilities. Avalon Analytics offers 6 verified integration partners, while Bedstats offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Avalon Analytics leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Avalon Analytics: No. Bedstats: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Avalon has an HT Score of 21 and Bedstats has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor