Avalon Analytics

4.7 (50 REVIEWS)

HTR Score icon
HT Score  
69 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Business Intelligence Made by Hospitality Experts

More than 50% of Avalon’s reviews come from Thailand.

What is Avalon?

Founded in 2021 | Headquarters in Bangkok (Thailand) | 3 employees
Avalon Analytics is a hotel business intelligence analytics platform designed to turn data into strategic assets, empowering hoteliers to enhance revenue management and operational efficiency. The platform is highly valued for its comprehensive analytics capabilities, enabling users to make informed decisions quickly. It offers customizability in reports and clear visualizations, integrating seamlessly with existing Property Management Systems (PMS). Avalon's key features include automated reporting, data centralization, and detailed segmentation, which reduce the time spent on manual data compilation. These features allow owners, general managers, and revenue managers to gain real-time visibility across their portfolios, view trends by various segments, and receive alerts on high ROI opportunities. This platform is especially suited for hoteliers looking to optimize operations and improve strategic decision-making, despite a few areas needing improvement such as processing speed, data accuracy, and multi-hotel functionality. Avalon's ability to provide clear, actionable insights makes it a valuable addition to any hotel’s existing operational tools.

Capabilities

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Avalon doesn’t have any benefits or use cases available

Features

Analytics

4/5 features

Forecasting, Budgeting & Planning

4/5 features

Data Management

4/5 features

Collaboration

4/5 features

Avalon Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Avalon Analytics is the #13 most trending product in the Business Intelligence category (out of 63) and the #425 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Avalon’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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69 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Avalon Pricing

Pricing Available By Request

Avalon has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

5 | Medium (25-74 room)

14 | Large (75-199 room)

31 | X-Large (200+ room)

Country

31 | Thailand

4 | Vietnam

3 | Singapore

3 | New Zealand

3 | Malaysia

2 | Maldives

1 | Cambodia

1 | United States of America

1 | Myanmar

Type

24 | Branded Hotels

24 | Luxury Hotels

22 | Resorts

18 | Boutiques

18 | City Center Hotels

9 | Airport/Conference Hotels

5 | Limited Service & Budget Hotels

4 | Bed & Breakfast & Inns

4 | Extended Stay & Serviced Apartments

4 | Hostels

1 | Vacation Rentals & Villas

Region

45 | Asia Pacific

3 | Oceania

1 | North America

Category

50 | Business Intelligence

Avalon Reviews

Hotelier Rating

Excellent
42
Very Good
6
Average
2
Poor
0
Terrible
0

Property Size

  • Medium (5)
  • Large (14)
  • X-Large (31)

Country

  • Thailand
    Thailand
    (31)
  • Vietnam
    Vietnam
    (4)
  • Singapore
    Singapore
    (3)
  • New Zealand
    New Zealand
    (3)
  • Malaysia
    Malaysia
    (3)
  • Maldives
    Maldives
    (2)
  • Cambodia
    Cambodia
    (1)
  • United States of America
    United States of America
    (1)
  • Myanmar
    Myanmar
    (1)

Region

  • North America
    North America
    (1)
  • Asia Pacific
    Asia Pacific
    (45)
  • Oceania
    Oceania
    (3)

Hoteliers say

NEW AI Review summary

Hoteliers like Avalon for its comprehensive analytics capabilities, which allow them to quickly make informed decisions to optimize revenue and operational efficiency. Users appreciated features like the customizability of reports, clear visualizations, and integration with existing PMS systems. Key advantages include automated reporting, data centralization, and detailed segmentation, which reduce time spent on manual data compilation and enhance strategic decision-making. However, areas for improvement include processing speed, data accuracy, and multi-hotel functionality. Despite a few drawbacks, Avalon consistently enhances revenue management and operational efficiency for hotels.

AI-generated from the text of customer reviews

Visualization and Dashboard Quality
Customizable Reports
User-Friendly Interface
Automated Reporting
Quick Analysis
Data Centralization
Integration with PMS
Processing Speed
Data Accuracy
Multi-Hotel Functionality
9

Business Intelligence

Manager, Distribution from 200 to 499 room Boutique in Tambon Karon (Thailand)

Verified
8 months ago
Dashboards & pick up pace is most likely and nationality update from business OTB is the most helpful for forward strategy.
Country Thailand
Manager, Distribution
X-Large Hotel
7

Dashboard / Forecast / OTB Details

Associate Director, Revenue Management from 100 to 199 room Boutique in George Town (Malaysia)

Verified
8 months ago
Dashboard - Easily view all the essential data such as Room Nights, Revenue, and ADR at a glance. Additionally, I show full of a comparison of Revenue against Budget and Forecast.
Country Malaysia
Associate Director, Revenue Management
Large Hotel
9

It's very easy look and find the data of Business Intelligence system.

Revenue Manager from 200 to 499 room Airport/Conference Hotel in Bangkok (Thailand)

Verified
8 months ago
One data is very easy to find and all in one page, save our time to look in data as daily.
Country Thailand
Revenue Manager
X-Large Hotel
9

Save TIME!

E-Distribrution Manager from 100 to 199 room Airport/Conference Hotel in Bangkok (Thailand)

Verified
8 months ago
Very useful! and save time on analytics the data, forecast, report and budget with easy to view dashboard and chart
Country Thailand
E-Distribrution Manager
Large Hotel
10

Avalon function is easy to understand and easy to use.

Director of Revenue from 100 to 199 room City Center Hotel in Bangkok (Thailand)

Verified
8 months ago
All of the function of Avalon system, Snapshot and Pick up function is the easy to use and easy to understand.
Country Thailand
Director of Revenue
Large Hotel
10

Simultaneous reports, segmentation, company, Geosource

Director Sales - Leisure from 500+ room Branded Hotel in Auckland Central (New Zealand)

Verified
8 months ago
I like the combined and multi- selection of the report at the same page such as OTB geosource, segment, company,
Country New Zealand
Director Sales - Leisure
X-Large Hotel
10

Simultaneous reports, segmentation, company, Geosource

Director Sales - Leisure from 500+ room Branded Hotel in Auckland Central (New Zealand)

Verified
8 months ago
I like the combined and multi- selection of the report at the same page such as OTB geosource, segment, company,
Country New Zealand
Director Sales - Leisure
X-Large Hotel
9

Report: What I Like and What I Think Could Be Improved

Director of Sales, Corporate & MICE from 500+ room Branded Hotel in Auckland Central (New Zealand)

Verified
8 months ago
The BI has an easy step-by-step navigation, very user-friendly. I also like the reports it can generated i.e. production report, OTB report against SPLY, BG, FC.
Country New Zealand
Director of Sales, Corporate & MICE
X-Large Hotel
9

Report: What I Like and What I Think Could Be Improved

Director of Sales, Corporate & MICE from 500+ room Branded Hotel in Auckland Central (New Zealand)

Verified
8 months ago
The BI has an easy step-by-step navigation, very user-friendly. I also like the reports it can generated i.e. production report, OTB report against SPLY, BG, FC.
Country New Zealand
Director of Sales, Corporate & MICE
X-Large Hotel
9

Helpful system

Manager, Revenue from 200 to 499 room Branded Hotel in Kuala Lumpur (Malaysia)

Verified
8 months ago
Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types.
Country Malaysia
Manager, Revenue
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Avalon Analytics excels at providing detailed, easy-to-understand data visualizations that allow users to track key metrics and trends in real-time. Its ability to handle large volumes of data efficiently ensures that clientscan generate insights without delays.

Question:

What differentiates this product or service from the competition?

Answer:

I think that Avalon Analytics has a strong focus on ease of use combined with powerful analytics capabilities. While other platforms might require significant technical know-how or a dedicated data science team, Avalon simplifies the analytics process.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

A tool like Avalon Analytics is crucial since it enable hotels to make data-driven decisions that directly affect customer experience and operational efficiency. Having a BI tool like Avalon Analytics can help hospitality managers track key performance indicators, such as ADR, occupancy levels, and customer satisfaction scores. Which can be very useful when or if deciding to for example adjust pricing strategies, optimize staffing or enhance marketing efforts.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 1 recommend
Recommended by
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Kajsa Johansson Global Partner Manager @ Atomize
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Marek Varous Area Manager - SE Asia @ HotelTime Solutions
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Kamesh Shukla Executive Vice President @ RateGain
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Calvin Tilokee CEO @ Revpar Media
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Kajsa Johansson Global Partner Manager @ Atomize
RecommendationAvatar
Marek Varous Area Manager - SE Asia @ HotelTime Solutions
RecommendationAvatar
Kamesh Shukla Executive Vice President @ RateGain
RecommendationAvatar
Calvin Tilokee CEO @ Revpar Media
Are you a consultant or vendor that recommends Avalon? Leave a recommendation

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Support

Unverified

Avalon has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2025

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Response Time

Less than a day

Recommended

94%

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