Monitor, optimize, and report on your performance with the industry's leading business intelligence solution
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Avalon Analytics
4.7 (50 REVIEWS)
Ranked 9 (out of 63) in Business Intelligence
Business Intelligence Made by Hospitality Experts
94% recommended by 41 hotels
Bell - AI powered product analyst
I analyzed all of Avalon’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Avalon for its comprehensive analytics capabilities, which allow them to quickly make informed decisions to optimize revenue and operational efficiency. Users appreciated features like the customizability of reports, clear visualizations, and integration with existing PMS systems. Key advantages include automated reporting, data centralization, and detailed segmentation, which reduce time spent on manual data compilation and enhance strategic decision-making. However, areas for improvement include processing speed, data accuracy, and multi-hotel functionality. Despite a few drawbacks, Avalon consistently enhances revenue management and operational efficiency for hotels.
Support
Responsive
Hoteliers often express mixed feelings about the support from Avalon's Business Intelligence product, Avalon Analytics. They note that while support is generally accessible through various channels, such as chat, phone, or email, the responsiveness can be inconsistent. Some hoteliers report delays, especially when frequent data errors occur, causing operational disruptions. However, when support is prompt, the staff demonstrate notable expertise and effectiveness, aiding users during setup and training. There are also supportive resources available, including FAQs, tutorials, and documentation, which are perceived as useful. Overall, improving the speed and consistency of the support response could enhance user satisfaction significantly.
Corporate Director of Sales - Travel Trade
9 months ago
Verified
... If we can track on account manager to see their performance by numbers would be great as in PMS we have input account manager during create the account profile already. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... The lead-time when update the data, that we have to wait for the system to update after midnight if it can be real time. It will be great. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... The lead-time when update the data, that we have to wait for the system to update after midnight if it can be real time. It will be great. ...
See full reviewRevenue Manager
9 months ago
Verified
... 1. Cover all dimension to analyse 2. Able to customize report 3. Fast response from support ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... The errors of the data are always happening and sometimes it takes time for Avalon's support to fix it and many time it make my meeting delay. ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... The errors of the data are always happening and sometimes it takes time for Avalon's support to fix it and many time it make my meeting delay. ...
See full reviewResort Manager
9 months ago
Verified
... There is nothing from my side to critque on this to improve as of now, I am benefit with the report. ...
See full reviewResort Manager
9 months ago
Verified
... Data accuracy, team use data to critique and analyse the business trend. Revenue and distribution team use this as a tool to achieve goal. ...
See full reviewResort Manager
9 months ago
Verified
... Data accuracy, team use data to critique and analyse the business trend. Revenue and distribution team use this as a tool to achieve goal. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... Infographic / Visual Statistics which we can see and use the data for forecasting, presentation and do some future plans as well. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... Infographic / Visual Statistics which we can see and use the data for forecasting, presentation and do some future plans as well. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... 1."One stop service" and we can analytics data within 1 shot (instead of multi system to be use/in the past). This will help us to put a quick & right strategy to gain more. 2.Support-very quick response to assist at all enquiry ...
See full reviewDOSM
9 months ago
Verified
... Per day I can see which company profile is booking hence making this a deep dive into which are the accounts producing. ...
See full reviewRevenue Manager
9 months ago
Verified
... The automation of data will revolutionize on how we operate and analyze. Friendly user interface and it's an all in one analysis tool. ...
See full reviewRevenue Manager
9 months ago
Verified
... Data discrepancies on odd occasions (data on specific day missing), timing of daily report can vary (could be fixed on daily timing) ...
See full reviewRevenue Manager
9 months ago
Verified
... Data discrepancies on odd occasions (data on specific day missing), timing of daily report can vary (could be fixed on daily timing) ...
See full reviewRevenue Manager
9 months ago
Verified
... Data discrepancies on odd occasions (data on specific day missing), timing of daily report can vary (could be fixed on daily timing) ...
See full reviewRevenue Manager
9 months ago
Verified
... Data discrepancies on odd occasions (data on specific day missing), timing of daily report can vary (could be fixed on daily timing) ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... It would be good if the room type availability in Avalon link to room type availability in opera is accurated. ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... I like database tracking in Avalon, the chart and graph in avalon is easy to understand and very useful. ...
See full reviewE-Distribrution Manager
9 months ago
Verified
... Need to have a training for new user on how Avalon can do and how to pull the report that are not on the menu. ...
See full reviewManager, Distribution
9 months ago
Verified
... Dashboards & pick up pace is most likely and nationality update from business OTB is the most helpful for forward strategy. ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the automation capabilities of Avalon Analytics as a significant advantage. Users report that the software effectively automates various reporting tasks, which reduces the need for manual effort and saves time. This automation allows hoteliers to efficiently track and analyze client booking behavior by segment and account using tools like pickup and on-the-books (OTB) reports. The automation features also enable quick generation of production reports and comparisons against same period last year, budget, and forecast. Overall, users find that the automation within Avalon Analytics streamlines operations, supports fast-paced data analysis, and aids in implementing strategic decisions quickly.
Corporate Director of Sales - Travel Trade
9 months ago
Verified
... Great in depth report ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... Great in depth report ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Experience of Data analytics reports and forecast ...
See full reviewDirector Revenue
9 months ago
Verified
... The system is very useful BI tool, reduce a manual tasks or manual pull out the reports and fast-paced analysis the data. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... 1."One stop service" and we can analytics data within 1 shot (instead of multi system to be use/in the past). This will help us to put a quick & right strategy to gain more. 2.Support-very quick ...
See full reviewRevenue Manager
9 months ago
Verified
... The automation of data will revolutionize on how we operate and analyze. Friendly user interface and it's an all in one analysis tool. ...
See full reviewDirector of Sales, Corporate & MICE
9 months ago
Verified
... The BI has an easy step-by-step navigation, very user-friendly. I also like the reports it can generated i.e. production report, OTB report against SPLY, BG, FC. ...
See full reviewDirector of Sales, Corporate & MICE
9 months ago
Verified
... Report: What I Like and What I Think Could Be Improved ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Reports that could tell from the geo source or company, into which properties rather than begin with selecting the properties first. ...
See full reviewRevenue Manager
9 months ago
Verified
... Could be more stable on figure and auto daily report. Should be more faster to upload the forecast on system. ...
See full reviewRevenue Manager
9 months ago
Verified
... One data is very easy to find and all in one page, save our time to look in data as daily. ...
See full reviewIntegrations
Connected
Hoteliers often appreciate the integration capabilities of Avalon's Business Intelligence product, Avalon Analytics. Users highlight the range of integrations available, noting its compatibility with common systems such as property management systems (PMS), customer relationship management (CRM), and payment processors. The ease of setting up these integrations is frequently mentioned, with hoteliers reporting minimal challenges during implementation. Furthermore, the reliability of these integrations is commendable, as they consistently function without any syncing issues. Finally, users appreciate the ability to customize integrations to fit specific needs, allowing for tailored solutions that enhance overall productivity and functionality.
Revenue Manager
9 months ago
Verified
... Avalon's helping me to analyse the hotel performance very quick. I can work with vendor to create new report to maximise my revenue. Avalon cover all dimension of revenue part and we can prevent the loss and maximise revenue.I'm writing to express my sincere gratitude to Avalon for their incredible help in analyzing hotel performance. Their assistance has been invaluable in a number of ways: Faster Analysis: Avalon's support has significantly sped up my ability to analyze hotel performance data ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... Infographic / Visual Statistics which we can see and use the data for forecasting, presentation and do some future plans as well. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... The data pulling sources should be improved due to we need more accuracy and most updated details for our distribution plans. ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... I like database tracking in Avalon, the chart and graph in avalon is easy to understand and very useful. ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... I like database tracking in Avalon, the chart and graph in avalon is easy to understand and very useful. ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Simultaneous reports, segmentation, company, Geosource ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Simultaneous reports, segmentation, company, Geosource ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard - Easily view all the essential data such as Room Nights, Revenue, and ADR at a glance. Additionally, I show full of a comparison of Revenue against Budget and Forecast. ...
See full reviewValue
Balanced
Hoteliers often find significant value in Avalon Analytics, citing its robust functionality that aids in swiftly analyzing hotel performance. They appreciate how it enables quick insights into revenue, contributing to the development of effective strategies for boosting revenue and preventing losses. Some users highlight the tool's capability in delivering detailed reports such as Pick-up by Month and Pickup Report, which can be automated, enhancing operational efficiency. Avalon is praised for reducing manual tasks through its automation features, which allows teams to focus more on strategic decision-making rather than on data pulling and report generation. However, there are concerns about data accuracy and occasional support delays, which can impede timely decision-making. Suggestions for improvement include enhancing data pulling sources for more up-to-date details, and a function for real-time adjustments to align with P&L summaries. Despite these challenges, users generally regard Avalon as a valuable tool for driving revenue and achieving business goals.
Corporate Director of Sales - Travel Trade
9 months ago
Verified
... Great in depth report ...
See full reviewRevenue Manager
9 months ago
Verified
... Avalon's helping me to analyse the hotel performance very quick. I can work with vendor to create new report to maximise my revenue. Avalon cover all dimension of revenue part and we can prevent the loss and maximise revenue.I'm writing to express my sincere gratitude to Avalon for their incredible help in analyzing hotel performance. Their assistance has been invaluable in a number of ways: Faster ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... The errors of the data are always happening and sometimes it takes time for Avalon's support to fix it and many time it make my meeting delay. ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... Avalon is a user friendly reports, I was able to quickly gain insights into the hotel's revenue. ...
See full reviewResort Manager
9 months ago
Verified
... Data accuracy, team use data to critique and analyse the business trend. Revenue and distribution team use this as a tool to achieve goal. ...
See full reviewResort Manager
9 months ago
Verified
... There is nothing from my side to critque on this to improve as of now, I am benefit with the report. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... The data pulling sources should be improved due to we need more accuracy and most updated details for our distribution plans. ...
See full reviewManager, Sales
9 months ago
Verified
... Pick-up by Month, Pick-up detail report Pick-up by Month, Pick-up detail report, Profile production compared with Last year (by month) ...
See full reviewDirector Revenue
9 months ago
Verified
... The system is very useful BI tool, reduce a manual tasks or manual pull out the reports and fast-paced analysis the data. ...
See full reviewDirector Revenue
9 months ago
Verified
... The system is very useful BI tool, reduce a manual tasks or manual pull out the reports and fast-paced analysis the data. ...
See full reviewDirector Revenue
9 months ago
Verified
... Snapshot dashboard, Pick up by day, Pick up by room type by day, Pick up comparison, OTB details, Room Type details. ...
See full reviewDirector Revenue
9 months ago
Verified
... Countries function should be select by segment. Same time last year comparison with this year by segment by account. Need to able to download and convert to excel file such as OTB Details page. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... 1."One stop service" and we can analytics data within 1 shot (instead of multi system to be use/in the past). This will help us to put a quick & right strategy to gain more. 2.Support-very quick ...
See full reviewRevenue Manager
9 months ago
Verified
... The automation of data will revolutionize on how we operate and analyze. Friendly user interface and it's an all in one analysis tool. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Reports that could tell from the geo source or company, into which properties rather than begin with selecting the properties first. ...
See full reviewDirector of Revenue
9 months ago
Verified
... The actual number after end of month is not the same as our P&L summary. I recommend to have sum adjustment function. ...
See full reviewDirector of Revenue
9 months ago
Verified
... The actual number after end of month is not the same as our P&L summary. I recommend to have sum adjustment function. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard - Easily view all the essential data such as Room Nights, Revenue, and ADR at a glance. Additionally, I show full of a comparison of Revenue against Budget and Forecast. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard - Easily view all the essential data such as Room Nights, Revenue, and ADR at a glance. Additionally, I show full of a comparison of Revenue against Budget and Forecast. ...
See full reviewManager, Distribution
9 months ago
Verified
... Dashboards & pick up pace is most likely and nationality update from business OTB is the most helpful for forward strategy. ...
See full reviewManager, Distribution
9 months ago
Verified
... Dashboards & pick up pace is most likely and nationality update from business OTB is the most helpful for forward strategy. ...
See full reviewFunctionality
Developing
Hoteliers often find Avalon’s Business Intelligence product, Avalon Analytics, to be effective in its functionality. Key features such as booking and reporting are handled efficiently, providing users with actionable insights that enhance decision-making. Although the system reduces manual tasks through automation, some users report occasional glitches and errors in reports, which can affect reliability. The software is highly customizable, allowing for tailored dashboards and workflows to suit specific business needs. Scalability is also a noted strength, as the product can accommodate business growth by supporting additional users and properties. Additionally, the software supports a range of global features, including multiple languages and currencies, adding to its appeal in diverse market environments.
Corporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... If we can track on account manager to see their performance by numbers would be great as in PMS we have input account manager during create the account profile already. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... Great in depth report ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... Great in depth report ...
See full reviewCorporate Director of Sales - Travel Trade
9 months ago
Verified
... If we can track on account manager to see their performance by numbers would be great as in PMS we have input account manager during create the account profile already. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Experience of Data analytics reports and forecast ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... The reports that easy for analytics and forecast. The group lists report which it's easy to monitor when follow up group business to each property. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... The reports that easy for analytics and forecast. The group lists report which it's easy to monitor when follow up group business to each property. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Experience of Data analytics reports and forecast ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Experience of Data analytics reports and forecast ...
See full reviewRevenue Manager
9 months ago
Verified
... 1. Cover all dimension to analyse 2. Able to customize report 3. Fast response from support ...
See full reviewRevenue Manager
9 months ago
Verified
... 1. Cover all dimension to analyse 2. Able to customize report 3. Fast response from support ...
See full reviewRevenue Manager
9 months ago
Verified
... Sometimes, Avalon has a slow processing, I need to wait for a long time. Other issue is when I open multi hotel, sometimes the data is not change when I click for example, I changed month period but ...
See full reviewRevenue Manager
9 months ago
Verified
... Avalon's helping me to analyse the hotel performance very quick. I can work with vendor to create new report to maximise my revenue. Avalon cover all dimension of revenue part and we can prevent the ...
See full reviewRevenue Manager
9 months ago
Verified
... Avalon's helping me to analyse the hotel performance very quick. I can work with vendor to create new report to maximise my revenue. Avalon cover all dimension of revenue part and we can prevent the loss and maximise revenue.I'm writing to express my sincere gratitude to Avalon for their incredible help in analyzing hotel performance. Their assistance has been invaluable in a number of ways: Faster Analysis: Avalon's support has significantly sped up my ability to analyze hotel performance data. This allows me to make informed decisions more quickly. Enhanced ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... Avalon is a user friendly reports, I was able to quickly gain insights into the hotel's revenue. ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... The errors of the data are always happening and sometimes it takes time for Avalon's support to fix it and many time it make my meeting delay. ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... Avalon is a customizable report with clear charts and graphs that foster easy information can be shared and comprehension across other departments. ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... Avalon is a customizable report with clear charts and graphs that foster easy information can be shared and comprehension across other departments. ...
See full reviewResort Manager
9 months ago
Verified
... Data accuracy, team use data to critique and analyse the business trend. Revenue and distribution team use this as a tool to achieve goal. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... Easy to use but sometimes error. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... Easy to use but sometimes error. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... Easy to use but sometimes error. ...
See full reviewManager, Sales
9 months ago
Verified
... Pick-up by Month, Pick-up detail report Pick-up by Month, Pick-up detail report, Profile production compared with Last year (by month) ...
See full reviewManager, Sales
9 months ago
Verified
... Pick-up by Month, Pick-up detail report Pick-up by Month, Pick-up detail report, Profile production compared with Last year (by month) ...
See full reviewManager, Sales
9 months ago
Verified
... Pick-up by Month, Pick-up detail report Pick-up by Month, Pick-up detail report, Profile production compared with Last year (by month) ...
See full reviewManager, Sales
9 months ago
Verified
... Pick-up by Month, Pick-up detail report Pick-up by Month, Pick-up detail report, Profile production compared with Last year (by month) ...
See full reviewDirector Revenue
9 months ago
Verified
... The system is very useful BI tool, reduce a manual tasks or manual pull out the reports and fast-paced analysis the data. ...
See full reviewDirector Revenue
9 months ago
Verified
... Snapshot dashboard, Pick up by day, Pick up by room type by day, Pick up comparison, OTB details, Room Type details. ...
See full reviewDirector Revenue
9 months ago
Verified
... Countries function should be select by segment. Same time last year comparison with this year by segment by account. Need to able to download and convert to excel file such as OTB Details page. ...
See full reviewDirector Revenue
9 months ago
Verified
... Countries function should be select by segment. Same time last year comparison with this year by segment by account. Need to able to download and convert to excel file such as OTB Details page. ...
See full reviewDirector Revenue
9 months ago
Verified
... Countries function should be select by segment. Same time last year comparison with this year by segment by account. Need to able to download and convert to excel file such as OTB Details page. ...
See full reviewDirector Revenue
9 months ago
Verified
... Countries function should be select by segment. Same time last year comparison with this year by segment by account. Need to able to download and convert to excel file such as OTB Details page. ...
See full reviewDirector Revenue
9 months ago
Verified
... Countries function should be select by segment. Same time last year comparison with this year by segment by account. Need to able to download and convert to excel file such as OTB Details page. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... 1."One stop service" and we can analytics data within 1 shot (instead of multi system to be use/in the past). This will help us to put a quick & right strategy to gain more. 2.Support-very quick ...
See full reviewDirect Revenue Management
9 months ago
Verified
... Revenue data always show error amount (in pick up by day & by month). Seem reflect at wrong amount in our currency set up. However once log out/re log in. "Snapshot" tab is fine, only pick up tab. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... Revenue data always show error amount (in pick up by day & by month). Seem reflect at wrong amount in our currency set up. However once log out/re log in. "Snapshot" tab is fine, only pick up tab. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... 1."One stop service" and we can analytics data within 1 shot (instead of multi system to be use/in the past). This will help us to put a quick & right strategy to gain more. 2.Support-very quick ...
See full reviewDirect Revenue Management
9 months ago
Verified
... #dashboard#analytics#insights ...
See full reviewDirect Revenue Management
9 months ago
Verified
... Revenue data always show error amount (in pick up by day & by month). Seem reflect at wrong amount in our currency set up. However once log out/re log in. "Snapshot" tab is fine, only pick up tab. ...
See full reviewDOSM
9 months ago
Verified
... Per day I can see which company profile is booking hence making this a deep dive into which are the accounts producing. ...
See full reviewDOSM
9 months ago
Verified
... Per day I can see which company profile is booking hence making this a deep dive into which are the accounts producing. ...
See full reviewDOSM
9 months ago
Verified
... Per day I can see which company profile is booking hence making this a deep dive into which are the accounts producing. ...
See full reviewRevenue Manager
9 months ago
Verified
... The automation of data will revolutionize on how we operate and analyze. Friendly user interface and it's an all in one analysis tool. ...
See full reviewRevenue Manager
9 months ago
Verified
... Data discrepancies on odd occasions (data on specific day missing), timing of daily report can vary (could be fixed on daily timing) ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewManager, Revenue
9 months ago
Verified
... Pickup Report as it can sent automatically, Daily Segmentation, Forecast Variance, Performance by Company, Pickup by Day, Month, Comparison, Room Types. ...
See full reviewDirector of Sales, Corporate & MICE
9 months ago
Verified
... Report: What I Like and What I Think Could Be Improved ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Simultaneous reports, segmentation, company, Geosource ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Simultaneous reports, segmentation, company, Geosource ...
See full reviewDirector of Revenue
9 months ago
Verified
... Avalon function is easy to understand and easy to use. ...
See full reviewDirector of Revenue
9 months ago
Verified
... Avalon function is easy to understand and easy to use. ...
See full reviewDirector of Revenue
9 months ago
Verified
... Avalon function is easy to understand and easy to use. ...
See full reviewDirector of Revenue
9 months ago
Verified
... Avalon function is easy to understand and easy to use. ...
See full reviewDirector of Revenue
9 months ago
Verified
... The actual number after end of month is not the same as our P&L summary. I recommend to have sum adjustment function. ...
See full reviewE-Distribrution Manager
9 months ago
Verified
... Very useful! and save time on analytics the data, forecast, report and budget with easy to view dashboard and chart ...
See full reviewRevenue Manager
9 months ago
Verified
... It's very easy look and find the data of Business Intelligence system. ...
See full reviewRevenue Manager
9 months ago
Verified
... Could be more stable on figure and auto daily report. Should be more faster to upload the forecast on system. ...
See full reviewRevenue Manager
9 months ago
Verified
... Could be more stable on figure and auto daily report. Should be more faster to upload the forecast on system. ...
See full reviewRevenue Manager
9 months ago
Verified
... Could be more stable on figure and auto daily report. Should be more faster to upload the forecast on system. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard / Forecast / OTB Details ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard / Forecast / OTB Details ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard / Forecast / OTB Details ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard / Forecast / OTB Details ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... It could be very useful, if I can see the variants data in Year Summary, vs budget and forecast. The rest are all in order. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard - Easily view all the essential data such as Room Nights, Revenue, and ADR at a glance. Additionally, I show full of a comparison of Revenue against Budget and Forecast. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... It could be very useful, if I can see the variants data in Year Summary, vs budget and forecast. The rest are all in order. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard - Easily view all the essential data such as Room Nights, Revenue, and ADR at a glance. Additionally, I show full of a comparison of Revenue against Budget and Forecast. ...
See full reviewManager, Distribution
9 months ago
Verified
... Dashboards & pick up pace is most likely and nationality update from business OTB is the most helpful for forward strategy. ...
See full reviewManager, Distribution
9 months ago
Verified
... Sometime the daily report is not generated correctly for some reason. So, it would be great if you can improve this issue. ...
See full reviewManager, Distribution
9 months ago
Verified
... Sometime the daily report is not generated correctly for some reason. So, it would be great if you can improve this issue. ...
See full reviewManager, Distribution
9 months ago
Verified
... Sometime the daily report is not generated correctly for some reason. So, it would be great if you can improve this issue. ...
See full reviewUser Interface
Intuitive
Hoteliers often express a positive assessment of Avalon Analytics' user interface, noting its ease of navigation, which allows them to effortlessly find and utilize various menus and features. They highlight the visual design as being modern and professional, with clear presentations of data, graphs, and key details that aid in comprehension. Usability is commended for being intuitive and user-friendly, suggesting that it is accessible even for first-time users without the need for extensive training. Customizability is another strong point, as users appreciate the ability to personalize dashboards and reports to suit their specific needs. Moreover, the interface is reported to be responsive, contributing to a smooth and lag-free experience. These aspects together make the Avalon Analytics user interface well-regarded by hoteliers for its practicality and efficiency in facilitating their analytics and reporting requirements.
Corporate Director of Sales - Travel Trade
9 months ago
Verified
... I can track on our client's booking behavior which can do by segment and account. Pick up report and OTB report can safe a lot of time on generating those reports. ...
See full reviewDirector of Sales and Marketing
9 months ago
Verified
... Experience of Data analytics reports and forecast ...
See full reviewRevenue Manager
9 months ago
Verified
... 1. Cover all dimension to analyse 2. Able to customize report 3. Fast response from support ...
See full reviewRevenue Manager
9 months ago
Verified
... 1. Cover all dimension to analyse 2. Able to customize report 3. Fast response from support ...
See full reviewRevenue Manager
9 months ago
Verified
... 1. Cover all dimension to analyse 2. Able to customize report 3. Fast response from support ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... Avalon is a customizable report with clear charts and graphs that foster easy information can be shared and comprehension across other departments. ...
See full reviewCluster Revenue Manager
9 months ago
Verified
... Avalon is a customizable report with clear charts and graphs that foster easy information can be shared and comprehension across other departments. ...
See full reviewAssistant Manager, Distribution
9 months ago
Verified
... Infographic / Visual Statistics which we can see and use the data for forecasting, presentation and do some future plans as well. ...
See full reviewDirector Revenue
9 months ago
Verified
... Snapshot dashboard, Pick up by day, Pick up by room type by day, Pick up comparison, OTB details, Room Type details. ...
See full reviewDirector Revenue
9 months ago
Verified
... Snapshot dashboard, Pick up by day, Pick up by room type by day, Pick up comparison, OTB details, Room Type details. ...
See full reviewDirector Revenue
9 months ago
Verified
... Countries function should be select by segment. Same time last year comparison with this year by segment by account. Need to able to download and convert to excel file such as OTB Details page. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... Revenue data always show error amount (in pick up by day & by month). Seem reflect at wrong amount in our currency set up. However once log out/re log in. "Snapshot" tab is fine, only pick up tab. ...
See full reviewDirect Revenue Management
9 months ago
Verified
... 1."One stop service" and we can analytics data within 1 shot (instead of multi system to be use/in the past). This will help us to put a quick & right strategy to gain more. 2.Support-very quick ...
See full reviewDOSM
9 months ago
Verified
... Per day I can see which company profile is booking hence making this a deep dive into which are the accounts producing. ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... I like database tracking in Avalon, the chart and graph in avalon is easy to understand and very useful. ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... I like database tracking in Avalon, the chart and graph in avalon is easy to understand and very useful. ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... I like database tracking in Avalon, the chart and graph in avalon is easy to understand and very useful. ...
See full reviewAssociate Director, Sales
9 months ago
Verified
... I like database tracking in Avalon, the chart and graph in avalon is easy to understand and very useful. ...
See full reviewDirector of Sales, Corporate & MICE
9 months ago
Verified
... The BI has an easy step-by-step navigation, very user-friendly. I also like the reports it can generated i.e. production report, OTB report against SPLY, BG, FC. ...
See full reviewDirector of Sales, Corporate & MICE
9 months ago
Verified
... The BI has an easy step-by-step navigation, very user-friendly. I also like the reports it can generated i.e. production report, OTB report against SPLY, BG, FC. ...
See full reviewDirector of Sales, Corporate & MICE
9 months ago
Verified
... The BI has an easy step-by-step navigation, very user-friendly. I also like the reports it can generated i.e. production report, OTB report against SPLY, BG, FC. ...
See full reviewDirector of Sales, Corporate & MICE
9 months ago
Verified
... The BI has an easy step-by-step navigation, very user-friendly. I also like the reports it can generated i.e. production report, OTB report against SPLY, BG, FC. ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... I like the combined and multi- selection of the report at the same page such as OTB geosource, segment, company, ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Simultaneous reports, segmentation, company, Geosource ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... Simultaneous reports, segmentation, company, Geosource ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... I like the combined and multi- selection of the report at the same page such as OTB geosource, segment, company, ...
See full reviewDirector Sales - Leisure
9 months ago
Verified
... I like the combined and multi- selection of the report at the same page such as OTB geosource, segment, company, ...
See full reviewDirector of Revenue
9 months ago
Verified
... All of the function of Avalon system, Snapshot and Pick up function is the easy to use and easy to understand. ...
See full reviewE-Distribrution Manager
9 months ago
Verified
... Very useful! and save time on analytics the data, forecast, report and budget with easy to view dashboard and chart ...
See full reviewE-Distribrution Manager
9 months ago
Verified
... Very useful! and save time on analytics the data, forecast, report and budget with easy to view dashboard and chart ...
See full reviewRevenue Manager
9 months ago
Verified
... It's very easy look and find the data of Business Intelligence system. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... It could be very useful, if I can see the variants data in Year Summary, vs budget and forecast. The rest are all in order. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard / Forecast / OTB Details ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... Dashboard - Easily view all the essential data such as Room Nights, Revenue, and ADR at a glance. Additionally, I show full of a comparison of Revenue against Budget and Forecast. ...
See full reviewAssociate Director, Revenue Management
9 months ago
Verified
... It could be very useful, if I can see the variants data in Year Summary, vs budget and forecast. The rest are all in order. ...
See full reviewManager, Distribution
9 months ago
Verified
... Dashboards & pick up pace is most likely and nationality update from business OTB is the most helpful for forward strategy. ...
See full reviewWhat Types of Hotels Avalon is Popular For
Size
14 | Large (75-199 room)
5 | Medium (25-74 room)
31 | X-Large (200+ room)
Country
31 | Thailand
4 | Vietnam
3 | Singapore
3 | New Zealand
3 | Malaysia
2 | Maldives
1 | Cambodia
1 | United States of America
1 | Myanmar
Type
4 | Bed & Breakfast & Inns
18 | Boutiques
24 | Branded Hotels
18 | City Center Hotels
9 | Airport/Conference Hotels
4 | Extended Stay & Serviced Apartments
4 | Hostels
5 | Limited Service & Budget Hotels
24 | Luxury Hotels
22 | Resorts
1 | Vacation Rentals & Villas
Region
1 | North America
45 | Asia Pacific
3 | Oceania
Category
50 | Business Intelligence
Didn’t find what you were looking for?
Capabilities
Avalon doesn’t have any benefits or use cases available
Features
Analytics
Forecasting, Budgeting & Planning
Data Management
Collaboration
Recommended by
Achievements
This vendor's trending score is rising, Avalon Analytics is the #13 most trending product in the Business Intelligence category (out of 63) and the #423 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAvalon’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
Avalon has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Avalon to Top Alternatives
Monitor, optimize, and report on your performance with the industry's leading business intelligence solution
Forecast, track and exceed revenue expectations
A single source of truth for efficient, real-time decision making
Hotelier Rating
Hoteliers like Avalon for its comprehensive analytics capabilities, which allow them to quickly make informed decisions to optimize revenue and operational efficiency. Users appreciated features like the customizability of reports, clear visualizations, and integration with existing PMS systems. Key advantages include automated reporting, data centralization, and detailed segmentation, which reduce time spent on manual data compilation and enhance strategic decision-making. However, areas for improvement include processing speed, data accuracy, and multi-hotel functionality. Despite a few drawbacks, Avalon consistently enhances revenue management and operational efficiency for hotels.
AI-generated from the text of customer reviews
Looking for specific info?
Business Intelligence
Manager, Distribution from 200 to 499 room Boutique in Tambon Karon (Thailand)
Dashboard / Forecast / OTB Details
Associate Director, Revenue Management from 100 to 199 room Boutique in George Town (Malaysia)
It's very easy look and find the data of Business Intelligence system.
Revenue Manager from 200 to 499 room Airport/Conference Hotel in Bangkok (Thailand)
Save TIME!
E-Distribrution Manager from 100 to 199 room Airport/Conference Hotel in Bangkok (Thailand)
Avalon function is easy to understand and easy to use.
Director of Revenue from 100 to 199 room City Center Hotel in Bangkok (Thailand)
Simultaneous reports, segmentation, company, Geosource
Director Sales - Leisure from 500+ room Branded Hotel in Auckland Central (New Zealand)
Simultaneous reports, segmentation, company, Geosource
Director Sales - Leisure from 500+ room Branded Hotel in Auckland Central (New Zealand)
Report: What I Like and What I Think Could Be Improved
Director of Sales, Corporate & MICE from 500+ room Branded Hotel in Auckland Central (New Zealand)
Report: What I Like and What I Think Could Be Improved
Director of Sales, Corporate & MICE from 500+ room Branded Hotel in Auckland Central (New Zealand)
Helpful system
Manager, Revenue from 200 to 499 room Branded Hotel in Kuala Lumpur (Malaysia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Avalon Analytics excels at providing detailed, easy-to-understand data visualizations that allow users to track key metrics and trends in real-time. Its ability to handle large volumes of data efficiently ensures that clientscan generate insights without delays.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
I think that Avalon Analytics has a strong focus on ease of use combined with powerful analytics capabilities. While other platforms might require significant technical know-how or a dedicated data science team, Avalon simplifies the analytics process.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
A tool like Avalon Analytics is crucial since it enable hotels to make data-driven decisions that directly affect customer experience and operational efficiency. Having a BI tool like Avalon Analytics can help hospitality managers track key performance indicators, such as ADR, occupancy levels, and customer satisfaction scores. Which can be very useful when or if deciding to for example adjust pricing strategies, optimize staffing or enhance marketing efforts.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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Avalon has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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