The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 84 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Avalon shines in visualization and dashboard quality.
Juyo shines in forecasting and revenue management — especially for luxury properties (4.9/5), with exclusive features like Open API and Centralized user & role management.
Side-by-side ratings based on 84 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | From $200/mo |
| Verified Reviews | 50 | 34 |
After analyzing 84 verified reviews, Avalon users most value its visualization and dashboard quality, customizable reports, user-friendly interface, while Juyo users highlight forecasting and revenue management, data integration and dashboard, user-friendliness. Click any theme to see what reviewers say.
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Visualization and Dashboard Quality
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Forecasting and Revenue Management
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Customizable Reports
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Data Integration and Dashboard
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User-Friendly Interface
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User-Friendliness
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Automated Reporting
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Ongoing Development and Improvements
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Data Accuracy
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Critical Modules and Areas for Improvement
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Setup and Initial Configuration
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How each product ranks among Business Intelligence vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) | — | #21 1 reviews |
| Mid-Size (25-74 rooms) ▾ | #9 20 reviews | #17 13 reviews |
| Large (75-199 rooms) ▾ | #6 22 reviews | #11 13 reviews |
| X-Large (200+ rooms) ▾ | #6 8 reviews | #7 7 reviews |
By Property Type
| Segment |
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| Boutique ▾ | #9 20 reviews | #16 19 reviews |
| Luxury ▾ | #8 26 reviews | #17 10 reviews |
| Branded / Chain ▾ | #7 26 reviews | #13 20 reviews |
| Extended Stay | #11 4 reviews | — |
By Region
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| North America | #15 1 reviews | #11 4 reviews |
| Europe ▾ | — | #8 30 reviews |
| Asia Pacific ▾ | #2 45 reviews | — |
Avalon Analytics and Juyo both cater to hotel business intelligence needs, but they diverge in data integration scope and user experience priorities. Avalon emphasizes customizable reporting and automated insights, targeting hotels and portfolios that need clear, segmented visibility and streamlined manual reporting. Juyo focuses on unifying diverse operational data, including finance and F&B, with AI-driven interpretation, fitting hotels that require a holistic view across departments and advanced distribution cost analysis.
Both platforms solve the challenge of scattered hotel data by centralizing key metrics into dashboards that support faster decision-making. They reduce reliance on manual data compilation and provide actionable insights for revenue management and operational performance. The choice hinges on whether a hotel prioritizes tailored report creation with strong PMS integration (Avalon) or seeks a broader, AI-supported intelligence platform with deeper multi-department data convergence (Juyo).
If your property leans on detailed revenue management reporting and operates multiple hotels or brands, Avalon’s 50 reviews show hotels appreciate its customizable reports and segmentation capabilities, enabling granular analysis by brand, cluster, or city. Avalon’s integration with existing PMS systems suits portfolios needing quick, daily automated insights, reducing workload without sacrificing data quality. However, its multi-hotel data switching can lag, so large multi-property groups with complex switching might find this limiting.
If you manage a hotel or chain that requires comprehensive data from commercial, finance, F&B, and market sources, Juyo’s 34 reviews highlight its ability to unify disparate data streams with AI guidance for interpretation. Juyo’s unique features like profitability by customer and shared demand calendars support strategic cross-department collaboration. Its automated distribution cost module and forecasting improvements suit hotels aiming to optimize operational costs alongside revenue. While setup can be time-intensive, hotels valuing an all-in-one platform and advanced analytics benefit most from Juyo.
For boutique or branded city hotels, both platforms have solid ratings, but Avalon’s higher review volume in these segments supports reliable performance data. Juyo’s stronger presence in airport/conference hotels and emphasis on distribution cost analytics may serve these property types well. Review volume in specialized segments like extended stay or vacation rentals for Avalon is limited but positive; Juyo’s data in such segments is thinner, so caution applies.
Avalon scores 4.8/5 for ease of use versus Juyo’s 4.6/5, with both tied at 4.6/5 for onboarding. Avalon reviewers consistently praise its intuitive dashboards and quick navigation, noting that even non-revenue staff can adopt it comfortably. Juyo users confirm its user-friendly design and streamlined module navigation, but some mention a learning curve, especially around complex forecasting and budgeting interfaces.
Juyo’s complexity in entering forecasts and budgets was criticized in low-rated reviews, indicating that while navigation is generally good, some workflows require more user education. Avalon’s interface simplicity, highlighted in 5/5 reviews, helps reduce training time and accelerates action on insights.
Edge: Even.
Juyo leads with eight unique features that Avalon lacks, including an open API, centralized user and role management, version control, collaboration and commenting, driver-based models, business and marketing plans, profitability contribution by customer, and a shared demand calendar. These features enable multi-user coordination, granular profitability analysis, and strategic marketing alignment, which can transform operational workflows beyond revenue management.
Avalon does not list any exclusive features but is recognized for highly customizable reporting and detailed segmentation capabilities that streamline daily reporting and portfolio-wide analysis. Its automation of daily pickup and month-end reports reduces manual workload, though these are shared capabilities rather than unique.
The presence of version control and collaboration tools in Juyo directly impacts team workflows by allowing multiple users to comment and iterate on plans, a feature Avalon lacks. Juyo’s open API enhances integration flexibility beyond Avalon's verified partner count.
Edge: Juyo.
Avalon’s customer support rating is 4.7/5 with onboarding at 4.6/5, while Juyo scores 4.8/5 for support and the same 4.6/5 for onboarding. Both platforms receive praise for responsiveness and helpfulness. Avalon users highlight daily expert reviews that accompany automated reports, enabling quick issue resolution and reducing hotel team workload. Juyo reviewers emphasize the professionalism and openness of the support team, noting that user feedback frequently results in product improvements.
Reviewers of both products appreciate the support’s role in compensating for occasional data accuracy issues or setup complexities. The difference is negligible in rating and echoed sentiment.
Edge: Even.
Juyo includes 16 verified partners versus Avalon’s 6, exceeding Avalon’s count by more than 25%. Both integrate with major systems like Oracle Hospitality and Mews. Avalon supports RMS, Infor, Access Hospitality, and HOTELTIME exclusively, useful for hotels relying on these specialized systems. Juyo connects with broader industry tools such as Fairmas, apaleo GmbH, STR, TravelClick, Stayntouch, Revinate, protel, Lighthouse, Benchmarking Alliance, and Amadeus.
Hotels requiring extensive market benchmarking or multiple front-end and back-office systems gain from Juyo’s broader integration network. Avalon’s partnerships focus more on core PMS and RMS providers, sufficient for hotels with simpler tech ecosystems.
Edge: Juyo.
Avalon holds a slightly higher overall rating of 4.7/5 from 50 reviews compared to Juyo’s 4.6/5 from 34 reviews. Neither product has new reviews within the last six months, so these ratings reflect stable historical user experience. Both have similar likelihoods to recommend, with Avalon at 94% and Juyo at 93%.
Avalon’s ratings are consistent across luxury hotels (4.8/5 from 26 reviews), resorts (4.7/5 from 23), boutique hotels (4.7/5 from 20), and branded hotels (4.7/5 from 29). Juyo scores slightly higher in luxury hotels (4.9/5 from 10 reviews) and bed & breakfasts (4.9/5 from 7), but lower in airport/conference hotels (4.2/5 from 9) and hostels (3.8/5 from 4).
The larger sample size and distribution of Avalon reviews provide more confidence in its ratings for mainstream hotel segments. Juyo’s smaller review base, while positive in select segments, shows more variability.
Edge: Even.
Avalon charges a base price of $300.00 per month, with no freemium, flat monthly, or per-room pricing, and no implementation fee. Juyo’s base price is $200.00 per month, also with no freemium, flat monthly, or per-room pricing, and no implementation fee. Neither offers a trial period.
Juyo’s lower base price may appeal to budget-conscious buyers, but the value depends on feature requirements and integration needs. Avalon’s higher price reflects its focus on detailed reporting and support services. Both platforms require contacting sales for precise pricing tailored to property size and complexity.
Not ideal if:
Not ideal if:
Avalon Analytics and Juyo approach hotel business intelligence from complementary angles. Avalon excels in customizable, automated reporting focused on segmented portfolio visibility, serving hotels that need clear, actionable revenue insights with minimal manual effort. Juyo offers a broader data convergence platform powered by AI, integrating multiple operational domains and advanced financial analytics to support strategic decisions beyond revenue management.
Choose Avalon if you want a proven, user-friendly system with strong PMS integrations and detailed segmentation to streamline daily reporting and portfolio oversight. Its 50 reviews affirm its value in luxury, branded, and resort segments, and its automation reduces workload for revenue teams.
Choose Juyo if your hotel seeks an AI-native platform that unifies commercial and operational data, supports multi-user collaboration, and provides profitability and cost analysis modules. Its unique features and wider integration network suit hotels investing in comprehensive intelligence for strategic growth, despite a steeper learning curve and setup time.
The data favors Avalon for hotels prioritizing reporting clarity and simplicity, and Juyo for those needing deep operational insight and collaborative planning tools. Both have strong support, stable ratings, and proven track records, so the decision rests on your hotel’s data complexity and strategic ambitions.
These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.
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Analytics
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| Custom Reports & Templates | ||
| Net Revenue KPIs | ||
| Other Income Forecasting, Reporting & Analysis | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Corporate & Travel Agency Account Tracking | ||
| Analytics dashboard | ||
| Sales team productivity tracking | ||
| Revenue pacing | ||
| Dashboarding & data visualization | ||
| Distribution Cost Analytics | ||
| Scheduled Reports | ||
| Multi-Property & Portfolio Level Tracking | ||
| Pricing Decision Impact Tracking | ||
| Profitability Contribution by Customer | ||
| Shared Demand Calendar | ||
| Flexible Portfolio Grouping | ||
| Artificial Intelligence | ||
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Forecasting, Budgeting & Planning
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| Revenue pacing | ||
| Forecast Locking & Workflows | ||
| Driver Based Models | ||
| Food & Beverage Reporting, Analysis & Forecasting | ||
| Other Income Forecasting, Reporting & Analysis | ||
| Business & marketing plans | ||
| Version Control | ||
| Web Based | ||
| Pricing Decision Impact Tracking | ||
| Shared Demand Calendar | ||
| Flexible Portfolio Grouping | ||
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Data Management
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| Multi-property management | ||
| Centralized user & role management | ||
| Open API | ||
| Automated data gathering & integration | ||
| Customizable Data Hierarchies | ||
| In-App Data Management | ||
| Flexible Portfolio Grouping | ||
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Collaboration
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| Collaboration & Commenting | ||
| Shareable Templates & Plans | ||
| File Attachments | ||
| Web Based | ||
| Alerts Feed |
What hoteliers love
The quality of visualizations and dashboards in Avalon is consistently praised. Users find the visual representation of data helps in quickly identify... The quality of visualizations and dashboards in Avalon is consistently praised. Users find the visual representation of data helps in quickly identifying trends, outliers, and strategic insights, making the data easier to understand at a glance.
Avalon's system allows for highly customizable reporting, enabling users to create tailored reports that meet specific needs. This flexibility is part... Avalon's system allows for highly customizable reporting, enabling users to create tailored reports that meet specific needs. This flexibility is particularly beneficial for multi-property management and adapting to unique business requirements, reducing the manual workload.
The majority of reviews highlight Avalon's user-friendly and intuitive interface, which makes navigation easy even for non-revenue team members. The d... The majority of reviews highlight Avalon's user-friendly and intuitive interface, which makes navigation easy even for non-revenue team members. The dashboards are simple yet powerful, aiding in faster and more efficient data interpretation.
Where hoteliers push back
Several reviews have pointed out issues with data accuracy, specifically data discrepancies and errors. These issues sometimes delay meetings and comp... Several reviews have pointed out issues with data accuracy, specifically data discrepancies and errors. These issues sometimes delay meetings and complicate the decision-making process, requiring frequent interactions with Avalon’s support team for corrections.
Ranks higher for
What hoteliers love
Users highlight Juyo's effective forecasting capabilities and its help in revenue optimization through detailed analytics and strategy formulation. So... Users highlight Juyo's effective forecasting capabilities and its help in revenue optimization through detailed analytics and strategy formulation. Some also suggest improvements for more sophisticated forecasting functionalities.
Reviewers appreciate Juyo’s capacity to integrate various data sources, such as PMS, rate shopping, and CRM data, into a comprehensive dashboard that... Reviewers appreciate Juyo’s capacity to integrate various data sources, such as PMS, rate shopping, and CRM data, into a comprehensive dashboard that facilitates strategic decision-making and simplifies daily operations.
The intuitive and user-friendly interface of Juyo is a significant strength highlighted by hoteliers, making it easy to navigate and utilize different... The intuitive and user-friendly interface of Juyo is a significant strength highlighted by hoteliers, making it easy to navigate and utilize different modules effectively.
Where hoteliers push back
Despite the positive feedback, some users point out specific areas for improvement, such as more detailed forecasting modules, a better overview for c... Despite the positive feedback, some users point out specific areas for improvement, such as more detailed forecasting modules, a better overview for certain data, and enhancements in user-friendly design.
Some users mention that although the setup process can be time-consuming, they find the effort worthwhile due to the extensive capabilities and benefi... Some users mention that although the setup process can be time-consuming, they find the effort worthwhile due to the extensive capabilities and benefits Juyo offers once fully configured.
Ranks higher for
Unique capabilities
It depends on your requirements. Avalon Analytics and Juyo share many core Business Intelligence features, but each has unique capabilities. Avalon Analytics offers 6 verified integration partners, while Juyo offers 16. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Avalon Analytics leads in ease of use at 4.8/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Avalon Analytics: No. Juyo: No. Neither product currently offers a free tier. Most Business Intelligence vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Avalon has an HT Score of 17 and Juyo has 24. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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