OTA Distribution (by Aven Hospitality) vs. ResMaster:
Which Is Right for You?

The Decision

Choosing between Aven Hospitality’s OTA Distribution and ResMaster hinges on what your hotel values most: extensive channel management or revenue optimization through analytics. Both products aim to enhance hotel distribution and revenue, but they approach these goals differently. While ResMaster is primarily a revenue management system, OTA Distribution by Aven Hospitality offers a centralized hub for distributing rates and availability across hundreds of channels.

Your team needs to consider whether your primary focus is expanding distribution reach or maximizing revenue through data-driven pricing. Do you want a solution with more proven hotel reviews and recent feedback? Or are you seeking a system built on AI analytics with less market presence? The answer depends on your hotel’s current priorities and infrastructure.

Quick Verdict: Which Product is the Clearer Choice?

Aven Hospitality’s OTA Distribution clearly outperforms ResMaster in terms of user feedback, review volume, and recent activity. With nearly 50 reviews in the last six months and a high NPS score, it’s a more trusted solution, especially for hotels seeking a reliable channel manager. ResMaster’s limited data and absence of recent reviews make it harder to evaluate its current performance.

If you prioritize stability, extensive integrations, and proven hotel management features, Aven Hospitality is the safer pick. For AI-driven revenue management, ResMaster might seem appealing, but without recent reviews or a broad hotel user base, its effectiveness remains uncertain.

Is Aven Hospitality or ResMaster Better for Hotels?

Your hotel’s needs dictate the better choice. If your team requires a channel management system with over 80 verified integrations, multi-regional presence, and a suite of features like yield rules, inventory management, and PMS connectivity, Aven Hospitality stands out. Its review count (49 reviews in recent months) and 4.43/5 ease of use rating reflect strong adoption and satisfaction among hotel operators.

ResMaster, on the other hand, lacks verified integrations and reviews, making it difficult to assess its suitability. It appears more suited for businesses seeking advanced analytics and AI-driven pricing, but without concrete feedback, its real-world performance remains unverified.

Hotels that need a reliable, feature-rich distribution platform should lean toward Aven Hospitality. Teams seeking predictive analytics for revenue optimization might consider ResMaster, but caution is advised due to the lack of recent validation.

Is Aven Hospitality or ResMaster Easier to Use?

Aven Hospitality scores 4.43 out of 5 for ease of use, with onboarding rated at 4.2/5 and customer support at 4.06/5, based on extensive recent reviews. Users appreciate its user-friendly interface, clear navigation, and straightforward setup, despite some criticism about language barriers and support delays. The platform’s broad adoption suggests your team would adapt quickly.

ResMaster, with a 0/5 score and no recent reviews, offers no concrete data on ease of use or support. Its lack of user feedback makes it impossible to judge how intuitive or supportive the platform truly is.

Edge: Aven Hospitality.

Which Has Better Features: Aven Hospitality or ResMaster?

Aven Hospitality boasts 14 unique features exclusive to its platform, including yield rules, derived rates, inventory management, channel self-mapping, bulk updates, multi-lingual support, multi-currency support, and PMS connectivity. These tools directly address typical distribution management challenges and offer flexible, customizable options.

ResMaster provides no specific features or functionality details, limiting comparison. Without feature disclosures or reviews, it’s impossible to assess its capabilities.

Edge: Aven Hospitality.

Which Has Better Customer Support: Aven Hospitality or ResMaster?

Customer reviews favor Aven Hospitality’s support, with a 4.06/5 rating and feedback highlighting responsiveness and proactive management. Users describe their experience as generally positive, though some mention delays and language barriers. Its support team’s efforts to improve responsiveness contribute to an 8.84/10 NPS score.

ResMaster offers no review data or support ratings, so assessing its customer service is impossible. Its absence suggests it’s either untested or not widely adopted in the hotel industry.

Edge: Aven Hospitality.

Which Has More Integrations: Aven Hospitality or ResMaster?

Aven Hospitality integrates with 80 verified partners, including major PMS systems, OTAs, and other hospitality tools. Its broad partner network ensures your hotel can connect with most industry-standard solutions, reducing manual work and streamlining operations.

ResMaster has no verified or documented integrations, limiting its appeal for hotels seeking a connected, multi-platform distribution ecosystem.

Edge: Aven Hospitality.

Which Do Hoteliers Rate Higher: Aven Hospitality or ResMaster?

Aven Hospitality’s ratings are robust—49 recent reviews, a 4.43/5 ease of use score, and an 87% likelihood to recommend. Hotels across segments, especially independent and branded properties, find value in its features and support.

ResMaster has no recent reviews or ratings, making it impossible to determine user satisfaction or property preferences.

Edge: Aven Hospitality.

How Much Do Aven Hospitality and ResMaster Cost?

Aven Hospitality charges a flat monthly fee of $300, with no implementation or trial fees. Its transparent pricing aligns with the comprehensive feature set it offers.

ResMaster’s pricing details are unavailable, raising questions about costs and value. Its lack of transparent pricing could be a concern for budget-conscious hotels.

What Type of Hotel Should Use Aven Hospitality?

• Hotels that need a reliable, multi-channel distribution system supporting over 600 channels.
• Teams that prefer a system with proven integrations and features like yield management, inventory control, and multi-lingual support.
• Hotels seeking a solution with recent reviews demonstrating active support and stable performance.
• Hotels operating across multiple regions, especially North America, Europe, or Asia Pacific.

Not ideal if your hotel is a small boutique with limited distribution needs or a startup with a tight budget, as the platform’s broad capabilities may be more than needed.

What Type of Hotel Should Use ResMaster?

• Hotels that prioritize AI-driven revenue management and pricing optimization.
• Teams seeking a platform with advanced analytics that might integrate with existing PMS systems.
• Hotels that are comfortable with a less proven or unreviewed platform, possibly for niche markets or experimental use.

Not ideal if your hotel requires a proven, well-supported channel manager with extensive integrations and recent user feedback.

Aven Hospitality vs ResMaster: The Bottom Line for Hotels

Aven Hospitality’s OTA Distribution excels in providing a trusted, feature-rich, and well-reviewed channel management solution. Its proven integrations, ease of use, and recent positive feedback make it an attractive choice for hotels looking to streamline their distribution and improve operational efficiency.

ResMaster, while potentially offering AI-driven revenue insights, lacks recent reviews, confirmed integrations, and verified user satisfaction. Its untested market presence makes it a risky option for hotels that want reliability and proven results.

In conclusion, if your hotel needs a dependable, widely supported channel management system, Aven Hospitality should be your first choice. If your team is focused solely on revenue optimization through advanced analytics and is willing to accept the risk of limited validation, ResMaster could be considered — but with caution.