Rezcontrol PMS (by Avon Data) vs. Preno:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's efficiency, guest satisfaction, and revenue. Both Rezcontrol PMS by Avon Data Systems and Preno aim to streamline hotel operations, but they differ remarkably in scope, user experience, and market presence. Your decision hinges on your hotel's size, segment, and specific operational needs—are you seeking a highly customizable, feature-rich platform or a more straightforward, user-friendly solution?

Rezcontrol offers an extensive suite of features and superior support, yet it is limited in review volume and geographic reach compared to Preno. Will you prioritize a system with proven versatility and dedicated support or one with broader adoption and recent validation?

Is Rezcontrol PMS or Preno Better for Hotels?

Rezcontrol by Avon Data Systems and Preno both serve to simplify hotel management, but they approach this goal differently. Rezcontrol emphasizes a comprehensive, all-in-one platform with advanced operational tools, while Preno focuses on ease of use, quick onboarding, and seamless integration. Rezcontrol's niche is in hotels that require detailed task management, automated reminders, and extensive customization—it's designed for hotels that want everything in one place.

Preno, on the other hand, is built for hotels that value simplicity and quick execution, especially boutique hotels and motels. Its intuitive interface and strong integrations with popular tools make day-to-day management straightforward. The question is, do you need a platform that covers a broad feature set or one that makes daily tasks effortless?

Preno vs Rezcontrol PMS: Which Should Your Hotel Choose?

If your hotel needs a system with high flexibility, advanced task management, and a well-rounded set of features, Rezcontrol is the more suitable choice. It caters well to properties that want detailed control over operations, from shift planning to digital registration, and value personalized customer support.

However, if your focus is on reducing administrative complexity, quick setup, and reliable integrations with tools like Xero and SiteMinder, Preno is the better fit. Its user-friendly interface and recent reviews from a large user base demonstrate its suitability for boutique hotels and motels seeking a straightforward management solution.

Is Rezcontrol PMS or Preno Easier to Use?

Rezcontrol scores perfectly for ease of use, with a 5/5 rating and a straightforward onboarding process that includes migration support. Its intuitive design minimizes training time, and customer support is available 365 days a year, praised for its responsiveness.

Preno, rated 4.78/5 for ease of use, also offers a smooth onboarding experience, with users citing its simple layout and quick learning curve. Larger hotel chains or staff less familiar with technology may find Rezcontrol's interface slightly easier to navigate, but Preno remains highly regarded.

Edge: Rezcontrol PMS.

Which Has Better Features: Rezcontrol PMS or Preno?

Rezcontrol boasts a total of 39 features—16 exclusive to it—including online check-in, digital registration, housekeeper mobile app, and shift planning. These features enable comprehensive control over operations, particularly for larger or more complex properties.

Preno offers 23 shared features and 7 unique ones, such as custom rates, ancillary revenue tracking, and a mobile app. While slightly fewer in total features, Preno excels in flexibility with integrations like Xero and channel managers, making it ideal for properties prioritizing financial management and seamless connectivity.

Edge: Rezcontrol PMS.

Which Has Better Customer Support: Rezcontrol PMS or Preno?

Rezcontrol’s customer support is highly rated, with a perfect 5/5 review score and testimonials highlighting its personalized, ongoing assistance. Customers note that the team is always looking for improvement and provides flawless training modules.

Preno’s support ratings are also strong at 4.8/5, with reviewers praising their responsiveness and helpfulness. Many users, especially those new to PMSs, commend Preno’s proactive support during onboarding and upgrades.

Edge: Rezcontrol PMS.

Which Has More Integrations: Rezcontrol PMS or Preno?

Preno offers 17 verified integrations, including Xero, SiteMinder, and Revinate, with three shared partners. Its ability to connect smoothly with popular booking engines, accounting, and channel management tools makes it suitable for multi-property operations.

Rezcontrol has 12 verified partner integrations, including STAAH, Bookassist, and Onity. While fewer, Rezcontrol’s integrations still cover essential hotel operations but may lack the extensive third-party options available with Preno.

Edge: Preno.

Which Do Hoteliers Rate Higher: Rezcontrol PMS or Preno?

Rezcontrol’s reviews are limited to six, all from UK-based hotels, with no recent user feedback, suggesting a smaller, regional presence. Conversely, Preno has 144 reviews, mostly recent, and boasts a high overall rating of 4.73/5, with many positive comments about its ease and support.

Hotels in boutique and motel segments particularly appreciate Preno’s simplicity and integration capabilities, while Rezcontrol’s few reviews praise its depth but lack recent validation.

Edge: Preno.

How Much Do Rezcontrol PMS and Preno Cost?

Rezcontrol is priced at a fixed $1,000 monthly fee, with no trial, no freemium, and no hidden costs, making costs predictable but potentially steep for smaller hotels.

Preno charges $800 per month, also without a trial or freemium model, offering a slightly lower price point. Neither platform discloses flexible tiered pricing, but Preno’s lower base fee and extensive features suggest better value for smaller to mid-sized properties.

What Type of Hotel Should Use Rezcontrol PMS?

• Hotels that need extensive operational control, including task management, shift planning, and digital check-in.
• Properties with complex workflows, such as large boutique hotels, resorts, or multi-property groups.
• Teams that value detailed automation, online check-ins, and integrated payment solutions.
• Hotels prioritizing a UK-based support team and regular updates.
• Not ideal if you seek a low-cost, simple solution or operate in regions outside Europe.

Not ideal if your hotel prefers a lightweight system or is looking for a mobile app for housekeeping.

What Type of Hotel Should Use Preno?

• Boutique hotels, motels, or inns emphasizing ease of use and rapid onboarding.
• Hotels needing strong integrations with accounting tools like Xero and channel managers like SiteMinder.
• Properties seeking a cost-effective solution with features like dynamic pricing and guest communication automation.
• Managers looking for a mobile app for front desk and housekeeping.
• Not ideal if your hotel requires extensive operational features like task management or digital registration.

Not ideal if you need highly customizable workflows or operate in regions where Preno’s presence is limited.

Rezcontrol PMS vs Preno: The Bottom Line for Hotels

Rezcontrol stands out with its comprehensive feature set, detailed operational controls, and dedicated, UK-based customer support. If your hotel requires a customizable, feature-rich platform that manages complex workflows, Rezcontrol is the clear choice, especially given its high support ratings.

Preno excels in its ease of use, recent positive reviews, and broad integrations, making it ideal for boutique hotels and motels aiming for straightforward management. Its lower cost, quick onboarding, and extensive partner network make it the better fit for properties prioritizing simplicity and connectivity.

For properties seeking maximum control and customization, Rezcontrol is the way to go. If your hotel values ease, speed, and proven integrations, Preno is the smarter choice.