Rezcontrol PMS (by Avon Data) vs. RMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is critical for your hotel’s efficiency and guest satisfaction. Rezcontrol PMS by Avon Data offers a streamlined, UK-based solution focused on simplicity and control, while RMS delivers a feature-rich, globally adopted platform known for scalability and comprehensive integrations. Both aim to make hotel operations smoother, but which truly fits your specific needs?

If your hotel requires a highly intuitive platform with a strong customer support reputation and straightforward pricing, Rezcontrol might seem appealing. However, RMS’s extensive feature set and proven scalability make it a compelling choice for growing or complex operations. Which product aligns better with your long-term goals?

Is Rezcontrol PMS or RMS Better for Hotels?

Rezcontrol PMS and RMS solve the core challenge of managing bookings, guest data, and operations efficiently. Rezcontrol emphasizes ease of use, onboarding, and personalized service, especially suited for small to mid-sized hotels. RMS, on the other hand, covers a broader spectrum of functionalities like advanced channel management, integrated CRM, and ancillary revenue tools—ideal for larger or multi-property portfolios.

Rezcontrol’s reviews highlight its simplicity, fast onboarding, and outstanding UK customer support, with a perfect 5/5 ease of use rating. RMS, boasting a 4.28/5 ease rating and 293 reviews, offers more depth but can feel overwhelming for smaller teams. Do you prioritize a straightforward experience or a feature-packed system?

Rezcontrol PMS vs RMS: Which Should Your Hotel Choose?

If your hotel needs a cloud-based PMS that simplifies operations without sacrificing essential features, Rezcontrol’s focus on user-friendliness and personalized support makes it the better pick. Its all-in-one management of bookings, rates, and tasks with a fixed monthly fee suits small to midsize hotels aiming for operational control without complexity.

If your hotel or chain requires extensive integrations, automation, and scalability to support a broad range of services—from CRM to POS—RMS’s 112 verified partners and 35 exclusive features make it the superior choice. RMS is best suited for properties that need detailed reporting, robust online channel management, and a guest portal for upselling.

In summary, go with Rezcontrol for straightforward, efficient management. Opt for RMS if your hotel demands expansive features and growth potential.

Is Rezcontrol PMS or RMS Easier to Use?

Rezcontrol’s UI receives rave reviews, with a perfect 5/5 rating, and users praise its clarity and ease of onboarding. Customers report spending less time training staff and more time with guests, citing flawless setup and ongoing support. Its intuitive design minimizes learning curves, making staff adoption faster and smoother.

RMS’s 4.28/5 ease of use rating reflects its comprehensive feature set, which can require more training and familiarity. Some users mention a steeper learning curve due to the system’s depth, but support staff are praised for helpfulness and quick responses. Edge: Rezcontrol.

Which Has Better Features: Rezcontrol PMS or RMS?

Rezcontrol offers 0 exclusive features but includes core management tools like booking, rates, and tasks. RMS, however, boasts 35 unique features, including integrated CRS, guest CRM, multi-lingual and multi-currency support, POS, gift vouchers, and detailed reporting. RMS’s additional tools support complex operations and revenue streams unavailable in Rezcontrol.

If you need a simple, effective PMS without the bells and whistles, Rezcontrol’s feature set suffices. But if your hotel aims to maximize revenue, automation, and guest engagement, RMS’s feature depth provides a clear advantage. Edge: RMS.

Which Has Better Customer Support: Rezcontrol PMS or RMS?

Rezcontrol’s UK-based support is consistently praised for its responsiveness and personalized service, with a perfect 5/5 rating. Reviewers describe their onboarding as smooth and support as available 365 days a year, making it ideal for hotels that value close assistance.

RMS support, rated 4.48/5, is also well-regarded, especially for its proactive help and knowledgeable staff. However, some users mention a desire for more digital resources and tutorials. Given the recent reviews and higher support ratings, edge: Rezcontrol.

Which Has More Integrations: Rezcontrol PMS or RMS?

Rezcontrol integrates with 12 partners, including key players like STAAH and SiteMinder, but it has fewer options overall. RMS, with 112 verified partners, significantly outpaces Rezcontrol, including popular integrations like Criton, Sage, and STR, plus many exclusive tools such as native email marketing and guest messaging.

If your hotel relies on specific third-party integrations or plans to scale, RMS’s extensive ecosystem offers more flexibility. Edge: RMS.

Which Do Hoteliers Rate Higher: Rezcontrol PMS or RMS?

Rezcontrol, with only 6 reviews, does not have enough recent or diverse ratings for a reliable comparison. RMS, on the other hand, has 293 reviews, with a 4.56/5 overall rating and recent feedback. Hotels across varied segments—resorts, boutique hotels, and independent properties—rate RMS highly, especially for scalability and feature depth.

RMS’s 86% likelihood to recommend and recent positive reviews make it the stronger choice for hotels seeking proven satisfaction. Edge: RMS.

How Much Do Rezcontrol PMS and RMS Cost?

Rezcontrol is priced at a fixed $1,000 monthly fee with no hidden charges, making budgeting straightforward. RMS starts at $800, with no additional fees listed; however, its pricing may vary with added modules or integrations.

Both are transparent in pricing, but Rezcontrol’s higher flat fee could reflect its tailored UK support and simplicity. RMS’s lower base price and modular approach suit larger hotels planning to expand features over time.

What Type of Hotel Should Use Rezcontrol PMS?

• Hotels that prioritize simple, intuitive management and personalized support.
• Small to midsize properties seeking to streamline bookings, rates, and guest tasks without complexity.
• Teams that value straightforward onboarding and ongoing UK-based customer service.
• Hotels that want a fixed monthly fee without surprises.

Not ideal if your hotel requires extensive integrations, multi-property management, or advanced automation.

What Type of Hotel Should Use RMS?

• Hotels or resorts with complex operations needing detailed reporting and automation.
• Chains looking for scalability and multi-property management capabilities.
• Properties that rely heavily on online channels and affiliate integrations.
• Hotels aiming for dynamic upselling, guest engagement, and ancillary revenue features.

Not ideal if your hotel prefers a simple setup or has minimal operational complexity.

The Bottom Line for Hotels

Rezcontrol PMS offers a streamlined, user-friendly solution with excellent support, making it suitable for small to mid-sized hotels that want control and simplicity. Its limited feature set and regional focus might restrict growth for larger or more complex properties.

RMS provides a full-featured, scalable platform trusted by thousands worldwide. Its extensive integrations, automation, and deep reporting make it the best choice for hotels with growth ambitions and operational complexity.

If you want a straightforward, well-supported PMS for a small or boutique hotel, Rezcontrol is your solution. For larger, multi-property, or revenue-driven hotels, RMS is the smarter investment.

In conclusion, RMS’s larger review base, recent positive feedback, and expansive feature set give it the edge. However, if your hotel values simplicity and personalized service above all, Rezcontrol still offers a compelling, cost-effective option.