Ranked 5 (out of 250) in Property Management Systems

Property Management Systems

Powerful, customisable cloud technology designed to grow hospitality businesses

Ratings Snapshot

Certificate of Excellence
Read 256 reviews
HTR Score icon
93 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 250 in Property Management Systems

Ease of Use
Customer Support
Verified Customer Support

RMS has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Motels 63 verified reviews
  • RV Parks & Campgrounds 51 verified reviews
  • Extended Stay & Serviced Apartments 38 verified reviews
  • Resorts 35 verified reviews
  • Boutiques 26 verified reviews
  • Bed & Breakfast & Inns 23 verified reviews
  • Vacation Rentals & Villas 17 verified reviews
  • City Center Hotels 11 verified reviews
  • Luxury Hotels 8 verified reviews
  • Branded Hotels 8 verified reviews
  • Limited Service & Budget Hotels 7 verified reviews
  • Airport/Conference Hotels 4 verified reviews
  • Hostels 1 verified reviews

RMS Cloud PMS Overview

RMS Cloud PMS Overview

RMS delivers scalable, cloud technology trusted by more than 6,500 properties across 70 countries to manage, operate and grow hospitality accommodation businesses. As an innovative market leader for over 39 years, RMS has unparalleled expertise and insight informing the constant evolution of our robust and fully integrated platform. Our comprehensive suite of native features and broadening product...

About RMS View website

Founded in 1983 | Headquarters in San Diego United States | 145 employees

RMS provides powerful, scalable, cloud technology for hospitality businesses across the world.

Product Modules
Internet Booking Engine (IBE) Booking Engine
Allow guests to make real-time reservations on your website using the RMS internet booking engine.
Channel Manager Channel Managers
Maximize bookings with RMS' native channel manager and third-party booking channels.
Reporting Business Intelligence
Generate over 150 reports, including a real-time snapshot of profitability and performance.
Website & Digital Marketing Services Website Design
Let us handle your website and digital marketing. Sit back and let our experts design and manage a new site for your property with RMS Web Design and drive more traffic and bookings through RMS SEO. We've got you covered so you can focus on your guests.

Other Products by RMS

Integrates with

  • Finance & Accounting Software
  • Staff Safety
  • Hotel CRM & Email Marketing
Browse integrations (136 verified)

What customers love about RMS Cloud PMS

Like 85% recommend


RMS Tech support and customer service is excellent. I like how the system is easily customizable to your business.

Property Manager

Love how easy the booking chart is to read. Very user friendly software. Also love the built in channel integration with the OTA's. When we were researching new PMS systems, they offered the most options for the most aff...

Property Manager

Always willing to help, and always have answers to our questions. Thank you for making it easier on us.

General Manger

There's a lot of information at your finger tips with RMS 9+. The system is easy to read and work with, provided that you know how to utilize it properly. It's been a year that we've been using the system, and it stil...

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Expert Q&A and Partner Recommendations


What does this product or service do well?


RMS offers a great customer support service and we often hear good reviews from our common hotel partners. The simple, seamless and cost-effective integration they provide to our upselling service adds great value to 100+ shared customers as they are able to get setup and start maximizing their reve...

by Ricardo da Silva (UpsellGuru) on October 05, 2022

See more answers (16)

What differentiates this product or service from the competition?


Their integration capabilities and support makes RMS a preferred partner of UpsellGuru. The proactive and clear communications between our support and development teams make working with RMS a great experience not only for us but our clients too.

by Ricardo da Silva (UpsellGuru) on October 05, 2022

See more answers (16)

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?


We would recommend using this RMS, your will be able to integrate with an upselling platform within minutes and start generating additional revenue while increasing your guest experience and overall operations.

by Ricardo da Silva (UpsellGuru) on October 05, 2022

See more answers (16)
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+ 14 recommend
Recommended by Show More (12)


Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how RMS Cloud PMS works?

Clients & references

References & testimonials

Testimonial avatar
Since adding RMS, we've dramatically cut down the time we spend on the phone, with no loss of occupancy. We're filling the gaps in our inventory and we love the automatic payment system. RMS is fast, ...
Terry and Sue Clarke Manager at the Country Apartments
Testimonial avatar
As we started to head towards the possibility of lockdown, we were able to get some strong communications out to our guests. Using RMS, we were able to keep guest communications running very strongly ...
Simon Pitman Group Marketing Director at the

Featured partners

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Case studies

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Awards & Certifications