The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 512 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines in ease of use and customer support — especially for Boutique Hotels properties (5.0/5) , with exclusive features like Mobile optimized/responsive and Urgency messaging.
Getaroom shines .
Side-by-side ratings based on 512 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 512 | 0 |
After analyzing 512 verified reviews, SHR Group users most value its proactive customer support, integration capabilities, intuitive interface, while Getaroom users highlight . Click any theme to see what reviewers say.
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Proactive customer support
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Integration capabilities
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Intuitive interface
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Rate and inventory management
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Backend navigation improvements
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Visual and aesthetic design
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Support documentation and training
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Getaroom |
|---|---|---|
| Small (10-24 rooms) ▾ | #8 76 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #2 369 reviews | — |
| Large (75-199 rooms) ▾ | #4 39 reviews | — |
| X-Large (200+ rooms) ▾ | #5 16 reviews | — |
By Property Type
| Segment |
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Getaroom |
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| Boutique ▾ | #3 232 reviews | — |
| Luxury ▾ | #2 320 reviews | — |
| Branded / Chain ▾ | #2 166 reviews | — |
| Extended Stay ▾ | #4 32 reviews | — |
By Region
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Getaroom |
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| North America ▾ | #8 39 reviews | — |
| Europe ▾ | #2 440 reviews | — |
| Asia Pacific ▾ | #15 11 reviews | — |
| Middle East | #16 3 reviews | — |
Choosing between SHR Booking Engine (BE) by SHR Group and Getaroom hinges on what your hotel needs most. SHR BE offers a comprehensive, feature-rich booking platform designed specifically for hotels looking to boost direct bookings, revenue management, and customization. Meanwhile, Getaroom provides a travel-focused booking service with extensive inventory and user-friendly design, primarily aimed at travelers and corporate clients. Which solution aligns better with your operational goals?
Both products aim to streamline booking processes, but SHR BE is tailored to hotelier control and revenue optimization, whereas Getaroom is geared toward broad travel booking and convenience. Do you prioritize a customizable, hotel-centric engine or a global, consumer-facing platform?
SHR BE serves hotels seeking deep control over their booking process, offering over 46 features that include rate management, personalized messaging, and integrations with multiple partners—supporting revenue growth and operational efficiency. Getaroom, by contrast, is a large-scale travel booking platform with no specific hotel-centric features or reviews, making it more of a consumer platform than a hotel management tool.
SHR Group’s platform is backed by over 339 recent reviews, with an overall hotel rating of 4.86/5, and a 96% likelihood to recommend, indicating robust recent user satisfaction. Getaroom, with zero recent reviews and no ratings available, provides no direct evidence of hotelier satisfaction. Are you comfortable choosing a platform with proven hotel-focused success versus an unreviewed travel marketplace?
The core difference lies in their target audiences: SHR BE is designed explicitly for hotels wanting to control their online booking experience, while Getaroom functions more as a travel marketplace for consumers. If your hotel prioritizes direct bookings and revenue management, SHR BE’s proven track record makes it the more reliable choice.
If your hotel needs a flexible, customizable booking engine with extensive features, opt for SHR BE. Its 46 unique features, including multi-lingual, multi-currency capabilities, and integration with 81 partners, serve properties of all sizes aiming to increase direct bookings and optimize revenue. Its user reviews emphasize ease of use and excellent support, making it ideal for independent hotels and boutique properties.
On the other hand, if your hotel or property group requires a vast inventory platform for travel or corporate travel arrangements, and doesn’t need an integrated booking engine, Getaroom could be considered. However, the lack of recent review data and hotel-specific features makes it less suitable for direct hotel management. For hoteliers seeking control and proven performance, SHR BE remains the clear choice.
SHR BE boasts a high ease-of-use rating of 4.67/5, with positive reviews highlighting its straightforward onboarding and intuitive interface. Customers praise its simple navigation, especially in managing rate plans and customizing booking pages, with consistent feedback about proactive support from the SHR team.
Getaroom, with no available recent user ratings or reviews, offers a user-friendly interface for travelers but provides no data about hotelier usability or onboarding experience. Based on available data, SHR BE’s user experience is significantly more established and well-rated for hotel staff adoption.
Edge: SHR Booking Engine.
SHR BE offers 46 features including mobile optimization, A/B testing, urgency messaging, pooled inventory, pre- and post-stay emails, flexible rate options, loyalty integrations, and comprehensive analytics. It also supports advanced functionalities like room substitutions, multi-currency, multi-lingual options, and booking abandonment recapture—features tailored for hotel revenue growth.
Getaroom, with no listed features or recent reviews, appears to focus on inventory management and travel booking rather than hotel-specific functionality. Without comparable feature data, SHR BE’s extensive set clearly positions it as the more feature-rich platform.
Edge: SHR Booking Engine.
SHR BE’s reviews consistently praise its customer support, rating 4.86/5, with comments highlighting helpful, responsive service and proactive account management. Guests describe the support as “excellent,” often noting quick resolutions and dedicated account managers who help optimize the platform.
Getaroom offers no recent reviews or support ratings, making it impossible to assess its support quality. Given the importance of reliable support in hotel operations, SHR BE’s proven high support score makes it the safer choice for hoteliers.
Edge: SHR Booking Engine.
SHR BE integrates with 81 verified partners, including major PMS, channel managers, and digital marketing tools, enabling seamless operation across your hotel’s tech stack. In contrast, Getaroom’s single verified partner indicates limited integration options and a less flexible environment for hotel-specific systems.
If your hotel depends on smooth integrations to manage operations efficiently, SHR BE’s extensive partner network provides a significant advantage in operational consistency and data accuracy.
Edge: SHR Booking Engine.
With 339 recent reviews, SHR BE’s 4.86/5 rating outperforms Getaroom’s lack of ratings or reviews. Hoteliers across various segments, especially boutique, city-center, and luxury properties, consistently commend SHR’s ease of use, support, and feature set.
Getaroom’s absence of recent hotelier feedback means no current ratings or reviews to compare. For hotel-specific satisfaction, SHR BE’s proven track record makes it the superior choice.
Edge: SHR Booking Engine.
Pricing details for SHR BE are not publicly available, but given its extensive features and high support level, it's likely a premium service. Getaroom’s pricing model is also not disclosed, typical of larger travel marketplaces.
Since neither platform publishes transparent prices, your decision should consider the value of features, support, and integrations—areas where SHR BE clearly offers a proven, feature-rich solution.
Not ideal if:
Not ideal if:
SHR BE offers a comprehensive, hotel-focused booking engine built for direct revenue growth, with proven high ratings, extensive features, and a broad integration network. Its recent reviews underscore its reliability, ease of use, and superior support for independent and boutique hotels seeking to control their booking experience.
Getaroom, while a strong platform for travel booking and inventory management, lacks recent hotelier reviews, features, and a reputation for direct hotel control. Its limited integration options and absence of recent feedback make it a less suitable choice for hotels aiming to optimize direct bookings.
If your priority is a feature-rich, well-supported booking engine designed specifically for hotels, SHR BE is the clear, data-backed leader. Choose Getaroom only if your focus is on broad travel inventory and corporate travel arrangements, and you accept the lack of recent hotel-specific reviews.
According to HTR's product database, SHR Booking Engine (BE) and Getaroom share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Getaroom |
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| A/B testing & optimization | ||
| Mobile optimized/responsive | ||
| Pooled inventory | ||
| Pre-stay emails | ||
| Special offers & discounts | ||
| Urgency messaging |
Showing top differences. 34 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
No published case study for this goal yet.
What hoteliers love
Users frequently commend SHR's proactive and responsive customer support. Account managers and support teams are described as very helpful, knowledgea... Users frequently commend SHR's proactive and responsive customer support. Account managers and support teams are described as very helpful, knowledgeable, and quick to respond to issues. The guidance provided by customer success teams is considered invaluable for optimizing use of the software. This topic is covered in 30 reviews.
A key feature frequently highlighted is the robust integration capabilities of the platform. Windsurfer CRS efficiently communicates with various PMSs... A key feature frequently highlighted is the robust integration capabilities of the platform. Windsurfer CRS efficiently communicates with various PMSs, channel managers, and CRM tools, ensuring seamless operations and up-to-date information across systems. However, some users desire improved integration with additional systems and platforms. This topic is seen in 18 reviews.
Users commend the intuitive interface of Windsurfer CRS, which makes the booking process seamless for guests and easy for hotel staff to manage. The e... Users commend the intuitive interface of Windsurfer CRS, which makes the booking process seamless for guests and easy for hotel staff to manage. The ease of setting up and managing rate plans, the flexibility to customize booking pages, and straightforward navigation contribute to overall efficiency. This topic is identified in 20 reviews.
Where hoteliers push back
Some users have noted that while the frontend is user-friendly, the backend navigation and filtering options could be more intuitive and user-friendly... Some users have noted that while the frontend is user-friendly, the backend navigation and filtering options could be more intuitive and user-friendly. Improvements in these areas could significantly enhance efficiency and user satisfaction. This topic is identified in 12 reviews.
Some users suggest that the visual aesthetics of the booking engine could be improved. Enhancing the polished and modern design of the user interface... Some users suggest that the visual aesthetics of the booking engine could be improved. Enhancing the polished and modern design of the user interface could further elevate the overall booking experience and make it more visually appealing. This topic is discussed in 6 reviews.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SHR Booking Engine (BE) and Getaroom share many core Booking Engine features, but each has unique capabilities. SHR Booking Engine (BE) offers 81 verified integration partners, while Getaroom offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SHR Booking Engine (BE) leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Booking Engine (BE): No. Getaroom: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 46 and Getaroom has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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