The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 223 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like Email Marketing.
Big Footprint Digital Marketing shines .
Side-by-side ratings based on 223 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 223 | 0 |
After analyzing 223 verified reviews, SHR Group users most value its advanced digital marketing support, user-friendly design and functionality, training and support materials, while Big Footprint Digital Marketing users highlight . Click any theme to see what reviewers say.
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Advanced Digital Marketing Support
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User-Friendly Design and Functionality
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Training and Support Materials
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Continuous Innovation
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Integration Issues
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Cost Concerns
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Cancellation and Flexibility
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Big Footprint Digital Marketing |
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| Small (10-24 rooms) ▾ | #4 29 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 171 reviews | — |
| Large (75-199 rooms) ▾ | #4 16 reviews | — |
| X-Large (200+ rooms) | #11 2 reviews | — |
By Property Type
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Big Footprint Digital Marketing |
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| Boutique ▾ | #2 99 reviews | — |
| Luxury ▾ | #1 148 reviews | — |
| Branded / Chain ▾ | #1 71 reviews | — |
| Extended Stay ▾ | #3 15 reviews | — |
By Region
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Big Footprint Digital Marketing |
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| North America ▾ | #12 6 reviews | — |
| Europe ▾ | #2 211 reviews | — |
| Asia Pacific | #5 4 reviews | — |
| Middle East | #7 1 reviews | — |
Choosing between SHR Digital Marketing by SHR Group and Big Footprint Digital Marketing depends on your hotel’s needs and priorities. Both seek to improve your online visibility and drive direct bookings, but SHR Group’s offering is more comprehensive, especially in digital marketing features and global reach. Big Footprint’s platform seems to focus more on reputation management and campaign optimization, but with significantly less user feedback and no recent reviews, which limits its proven track record.
Do you need a well-established, feature-rich platform backed by hundreds of reviews, or are you seeking a simpler, less documented digital marketing solution?
SHR Digital Marketing is clearly the more established and reviewed product, with 137 reviews and a 4.9/5 overall rating. Its comprehensive set of features—SEO, PPC, web design, content audit, and more—are only available in SHR Group, making it a full-service digital partner for hotels. Meanwhile, Big Footprint Digital Marketing offers no recent reviews, no ratings, and no documented features beyond AI review management and recommendations.
While SHR Group’s platform is loaded with tools designed to improve your hotel's visibility and direct bookings, Big Footprint’s lack of transparent features and recent feedback makes it hard to recommend confidently. Are you comfortable choosing a platform with proven results and extensive hotel experience, or are you willing to explore a less proven newcomer?
If your hotel needs a full suite of digital marketing and website management tools, go with SHR Group. Its established reputation, 137 reviews, and high scores across categories make it suitable for hotels looking for an all-in-one digital partner. For hotels that prioritize reputation management and AI-driven marketing insights, Big Footprint could appeal, but the absence of recent reviews or detailed features suggests it might not yet be a reliable choice.
Your decision should be based on whether you want a trusted, well-reviewed provider with proven results (SHR Group), or a platform still building its reputation with no transparent track record (Big Footprint).
SHR Group’s platform scores 4.72/5 in ease of use, with many reviewers praising its user-friendly interface and straightforward onboarding process. Users mention that the platform is intuitive, and the support team is responsive, making adoption smooth for hotel staff. In contrast, Big Footprint Digital Marketing does not have publicly available ratings or feedback on usability, which complicates comparison.
Given the extensive review data and positive feedback, edge: SHR Group.
SHR Group offers 13 unique features, including SEO, PPC, web design, content audit, email marketing, custom CMS, and meta search marketing—capabilities that are not documented in Big Footprint’s offering. Big Footprint’s platform mainly emphasizes review management and AI-driven insights, lacking the detailed digital marketing tools SHR provides.
If you require a complete digital marketing suite to manage multiple channels and optimize your online presence, SHR Group has a clear advantage. Edge: SHR Group.
SHR Group’s customer support scores 4.86/5, with reviews highlighting their responsiveness and proactive account management. Clients appreciate having dedicated account managers and detailed monthly reporting that helps optimize performance. Conversely, Big Footprint Digital Marketing has no recent reviews or ratings concerning support, leaving its service quality uncertain.
Given the proven support structure and high satisfaction, edge: SHR Group.
SHR Group integrates with 81 verified partners, including PMS systems, revenue management tools, and third-party marketing platforms. These integrations facilitate a smoother workflow and better data connectivity, which many hotel operators find essential. Big Footprint Digital Marketing offers no documented integrations or partner connections, limiting its compatibility scope.
If seamless integration with your existing systems is a priority, SHR Group’s extensive partner network provides a significant advantage. Edge: SHR Group.
SHR Group’s hotel reviews are overwhelmingly positive, with a 4.9/5 overall rating based on 137 reviews, and recent reviews continue to affirm its effectiveness. Hoteliers across segments—luxury, boutique, city center, and resorts—highlight increased direct bookings, excellent support, and ease of use. Big Footprint’s lack of recent reviews or ratings makes it impossible to gauge user satisfaction.
Based on review recency and volume, edge: SHR Group.
SHR Group’s pricing starts at $1,000 per month, with no indication of additional implementation fees or tiered pricing. The platform offers a transparent pricing model, making it easier to evaluate ROI. Big Footprint Digital Marketing does not publish pricing details, which makes direct comparison impossible but suggests it may be less accessible or less scalable for smaller operations.
If predictable, transparent pricing is essential, SHR Group offers more clarity. Edge: SHR Group.
Not ideal if your hotel:
Not ideal if your hotel:
The core difference is that SHR Group provides a well-rounded, heavily reviewed, and globally active platform that combines digital marketing, web design, and personalization tools. Its focus on direct bookings, integrations, and support makes it a reliable choice for hotels looking to grow their online presence.
Choose SHR Group if your hotel values extensive features, proven results, and high customer satisfaction. Its reputation and depth of user feedback make it the safer, more predictable investment.
Opt for Big Footprint if your hotel’s priorities are reputation management and AI insights, and you're willing to accept the current lack of reviews and detailed features as a sign of a platform still gaining traction. However, risk remains due to limited transparency and proven results.
In summary, SHR Digital Marketing remains the more dependable choice for hoteliers seeking a full-featured, highly-rated digital marketing partner backed by hundreds of recent reviews and proven success stories.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Big Footprint Digital Marketing | |
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, SHR Digital Marketing and Big Footprint Digital Marketing share 0 features. Here are the key differences — features one has that the other lacks.
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Big Footprint Digital Marketing |
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| Conversion Rate Optimization | ||
| PPC | ||
| SEO | ||
| SEO Content Strategy | ||
| Tag Management & Tracking Configuration | ||
| Web Design |
Showing top differences. 1 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
No published case study for this goal yet.
What hoteliers love
The product's digital marketing aspects, including SEO, PPC, and detailed monthly reports, receive high praise for enhancing the hotel's online presen... The product's digital marketing aspects, including SEO, PPC, and detailed monthly reports, receive high praise for enhancing the hotel's online presence and driving targeted traffic to their websites. This comprehensive support helps maintain a competitive edge.
Users frequently highlight the Allora Booking Engine's user-friendly interface, noting its ease of navigation and modern design that appeals to both h... Users frequently highlight the Allora Booking Engine's user-friendly interface, noting its ease of navigation and modern design that appeals to both hotel staff and guests. The ability to customize the website quickly and efficiently is particularly valued.
Users appreciated the provided training and support but pointed out that more consistent and detailed training materials, including video tutorials, w... Users appreciated the provided training and support but pointed out that more consistent and detailed training materials, including video tutorials, would be beneficial for better usability and skill development.
Where hoteliers push back
Some users flagged the need for better integration with existing Property Management Systems (PMS) and other third-party systems to streamline operati... Some users flagged the need for better integration with existing Property Management Systems (PMS) and other third-party systems to streamline operations and enhance efficiency.
A few hoteliers mentioned that while the service is effective, the costs for additional features and modifications could be quite steep, making it les... A few hoteliers mentioned that while the service is effective, the costs for additional features and modifications could be quite steep, making it less appealing for smaller operations or those on tighter budgets.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SHR Digital Marketing and Big Footprint Digital Marketing share many core Digital Marketing Agencies features, but each has unique capabilities. SHR Digital Marketing offers 81 verified integration partners, while Big Footprint Digital Marketing offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SHR Digital Marketing leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Digital Marketing: No. Big Footprint Digital Marketing: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 58 and Big Footprint Digital Marketing has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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