The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 223 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like Email Marketing.
Core Optimisation shines .
Side-by-side ratings based on 223 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 223 | 0 |
After analyzing 223 verified reviews, SHR Group users most value its advanced digital marketing support, user-friendly design and functionality, training and support materials, while Core Optimisation users highlight . Click any theme to see what reviewers say.
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Core Optimisation
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Advanced Digital Marketing Support
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User-Friendly Design and Functionality
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Training and Support Materials
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Continuous Innovation
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Integration Issues
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Cost Concerns
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Cancellation and Flexibility
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Core Optimisation
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| Small (10-24 rooms) ▾ | #4 29 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 171 reviews | — |
| Large (75-199 rooms) ▾ | #4 16 reviews | — |
| X-Large (200+ rooms) | #11 2 reviews | — |
By Property Type
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Core Optimisation
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| Boutique ▾ | #2 99 reviews | — |
| Luxury ▾ | #1 148 reviews | — |
| Branded / Chain ▾ | #1 71 reviews | — |
| Extended Stay ▾ | #3 15 reviews | — |
By Region
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Core Optimisation
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| North America ▾ | #12 6 reviews | — |
| Europe ▾ | #2 211 reviews | — |
| Asia Pacific | #5 4 reviews | — |
| Middle East | #7 1 reviews | — |
You’re evaluating two digital marketing options for your hotel: SHR Digital Marketing by SHR Group and Core Optimisation. Both promise to boost your online presence and revenue but approach the challenge differently. SHR Group offers a comprehensive, AI-driven platform built specifically for hotels, while Core Optimisation functions as a broad agency specializing in paid search, SEO, and display advertising. Which aligns better with your hotel’s needs and future goals?
SHR Group boasts a solid reputation with high ratings, recent reviews, and a large customer base, whereas Core Optimisation lacks recent review data and detailed feedback. So, which one should you trust to grow your hotel’s digital footprint?
Both products aim to increase your hotel's online visibility, but SHR Group’s platform integrates AI to analyze customer behavior and personalize marketing efforts, resulting in higher engagement. Core Optimisation emphasizes traditional digital marketing channels like PPC, SEO, and display ads, focusing on campaign management and strategic growth.
The main divergence is in their approach: SHR Group’s platform offers a unified, AI-powered system designed exclusively for hotels, while Core Optimisation operates as a consultancy that implements tailored campaigns across multiple channels. Given the recent reviews and high satisfaction ratings, SHR Group’s solution appears better suited for hotels seeking an all-in-one marketing tool.
If your hotel requires a user-friendly platform with proven results and ongoing support, SHR Group is the clear choice. It’s ideal if you want to leverage AI-driven insights, personalized communication, and a robust digital marketing toolkit, especially if your hotel is mid-sized or larger with a focus on direct bookings.
If, however, your hotel prefers a flexible, campaign-focused agency that can customize paid advertising strategies without needing an integrated platform, Core Optimisation may fit your needs, albeit with less transparency. For hotels prioritizing measurable, data-driven growth through a dedicated platform, SHR Group’s comprehensive system wins.
SHR Group’s platform is rated 4.72/5 for ease of use, with reviews highlighting its intuitive interface, straightforward reporting, and quick setup. Hotels praise the user-friendly design of the Allora Booking Engine, which simplifies website management and guest interactions.
Core Optimisation, as a service provider rather than a platform, does not have an interface to evaluate. Its ease of use depends on your internal team’s familiarity with digital marketing and ability to manage campaigns. Given the data, SHR Group’s platform offers a more accessible, self-service experience.
Edge: SHR Group
SHR Group offers 13 distinct features, including SEO, PPC, web design, tag management, conversion rate optimization, content strategy, email marketing, custom CMS, WordPress development, meta search marketing, web development, and graphic design. These features enable a holistic approach to digital marketing tailored specifically for hotels, giving you tools to optimize every aspect of your online presence.
Core Optimisation, as an agency, provides services like paid search, SEO, display advertising, video advertising, and conversion optimization but does not offer standalone features or products. Its strength lies in service delivery rather than feature breadth.
Edge: SHR Group
SHR Group’s support ratings are impressive at 4.86/5, with recent reviews emphasizing their responsiveness and proactive account management. Hoteliers appreciate the ongoing training, detailed monthly reports, and collaborative approach, with quotes praising their “dedicated team” and “clear communication.”
Core Optimisation’s support and review data are unavailable, making it difficult to assess their service quality. Based on the available information, SHR Group’s support infrastructure and recent positive reviews clearly position it as the superior choice for ongoing assistance.
Edge: SHR Group
SHR Group boasts an extensive network of 81 verified partners, including integrations with Criton, Priority Software, Right Revenue, Visual Matrix PMS, Profitroom, and more. These integrations facilitate seamless operation across various hotel management and marketing tools, enabling your team to connect systems effortlessly.
Core Optimisation, as a service provider, does not list any integrations or partner connections. Its services are likely delivered through manual campaign management without the extensive ecosystem SHR Group provides. For hotels seeking an integrated, scalable solution, SHR Group leads.
Edge: SHR Group
With 137 recent reviews and an overall rating of 4.9/5, SHR Group’s reputation is well-established. Hoteliers frequent praise for the platform’s user-friendliness, ability to increase direct bookings, and responsive support—many reviews are recent, enhancing confidence.
Core Optimisation lacks recent reviews and detailed feedback, so its reputation remains unverified. Based on current data, SHR Group is the preferred option among hoteliers, especially for those valuing proven performance and ongoing support.
Edge: SHR Group
SHR Group’s pricing starts at $1,000 per month, with no mention of hidden fees, implementation costs, or trial options. Its pricing model suggests an all-in-one platform with predictable expenses.
Core Optimisation’s pricing details are not publicly disclosed, implying a custom or service-based approach. This can make budgeting more complex and less transparent, especially for smaller hotels.
Edge: SHR Group
Not ideal if your hotel:
Not ideal if your hotel:
The core difference is that SHR Group offers a full, AI-powered digital marketing platform built specifically for hotels, while Core Optimisation is a service agency focusing on traditional digital marketing tactics. SHR Group’s platform delivers a broad set of features, recent high ratings, and a large customer base, making it suitable for hotels looking for an all-in-one solution.
Choose SHR Group if your hotel needs a personalized, scalable system that integrates with your existing tools and provides detailed analytics, especially if you value recent reviews and ongoing support. Its ability to analyze customer data and drive direct bookings sets it apart.
Opt for Core Optimisation if you prefer an agency that can craft bespoke digital campaigns using paid search, SEO, and display advertising, and if your team has the capacity to manage or oversee these services without requiring a unified platform. Its lack of recent reviews makes it a less certain choice.
This comparative overview should help you make an informed decision aligned with your hotel’s current needs and future ambitions, focusing on proven reputation and recent performance data.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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Core Optimisation
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, SHR Digital Marketing and Core Optimisation share 0 features. Here are the key differences — features one has that the other lacks.
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Core Optimisation
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| Conversion Rate Optimization | ||
| PPC | ||
| SEO | ||
| SEO Content Strategy | ||
| Tag Management & Tracking Configuration | ||
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Showing top differences. 1 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
Core Optimisation
No published case study for this goal yet.
What hoteliers love
The product's digital marketing aspects, including SEO, PPC, and detailed monthly reports, receive high praise for enhancing the hotel's online presen... The product's digital marketing aspects, including SEO, PPC, and detailed monthly reports, receive high praise for enhancing the hotel's online presence and driving targeted traffic to their websites. This comprehensive support helps maintain a competitive edge.
Users frequently highlight the Allora Booking Engine's user-friendly interface, noting its ease of navigation and modern design that appeals to both h... Users frequently highlight the Allora Booking Engine's user-friendly interface, noting its ease of navigation and modern design that appeals to both hotel staff and guests. The ability to customize the website quickly and efficiently is particularly valued.
Users appreciated the provided training and support but pointed out that more consistent and detailed training materials, including video tutorials, w... Users appreciated the provided training and support but pointed out that more consistent and detailed training materials, including video tutorials, would be beneficial for better usability and skill development.
Where hoteliers push back
Some users flagged the need for better integration with existing Property Management Systems (PMS) and other third-party systems to streamline operati... Some users flagged the need for better integration with existing Property Management Systems (PMS) and other third-party systems to streamline operations and enhance efficiency.
A few hoteliers mentioned that while the service is effective, the costs for additional features and modifications could be quite steep, making it les... A few hoteliers mentioned that while the service is effective, the costs for additional features and modifications could be quite steep, making it less appealing for smaller operations or those on tighter budgets.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SHR Digital Marketing and Core Optimisation share many core Digital Marketing Agencies features, but each has unique capabilities. SHR Digital Marketing offers 81 verified integration partners, while Core Optimisation offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SHR Digital Marketing leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Digital Marketing: No. Core Optimisation: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 58 and Core Optimisation has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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