The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 223 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like Email Marketing.
Emax Hotel Marketing shines .
Side-by-side ratings based on 223 verified hotelier reviews on HTR.
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| Starting Price | From $1,000/mo | Contact sales |
| Verified Reviews | 223 | 0 |
After analyzing 223 verified reviews, SHR Group users most value its advanced digital marketing support, user-friendly design and functionality, training and support materials, while Emax Hotel Marketing users highlight . Click any theme to see what reviewers say.
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Advanced Digital Marketing Support
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User-Friendly Design and Functionality
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Training and Support Materials
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Continuous Innovation
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Integration Issues
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Cost Concerns
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Cancellation and Flexibility
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How each product ranks among Digital Marketing Agencies vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #4 29 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 171 reviews | — |
| Large (75-199 rooms) ▾ | #4 16 reviews | — |
| X-Large (200+ rooms) | #11 2 reviews | — |
By Property Type
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| Boutique ▾ | #2 99 reviews | — |
| Luxury ▾ | #1 148 reviews | — |
| Branded / Chain ▾ | #1 71 reviews | — |
| Extended Stay ▾ | #3 15 reviews | — |
By Region
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| North America ▾ | #12 6 reviews | — |
| Europe ▾ | #2 211 reviews | — |
| Asia Pacific | #5 4 reviews | — |
| Middle East | #7 1 reviews | — |
Choosing between SHR Digital Marketing by SHR Group and Emax Hotel Marketing hinges on your hotel’s specific needs. Both aim to boost your online presence, but SHR’s platform offers extensive features, integrations, and a proven track record, while Emax’s services are less transparent and lack recent reviews. Your decision should consider the depth of capabilities, regional presence, and support each provides.
If your hotel seeks a robust, well-reviewed marketing solution with proven performance and extensive integrations, SHR Group is the clear choice. But if you prefer a smaller, potentially more personalized service with a focus on strategy and local partnerships, Emax might appeal—though it lacks recent validation.
SHR Digital Marketing is a comprehensive platform with a 4.9/5 overall rating from 137 reviews, with recent feedback confirming its reliability and user satisfaction. Emax Hotel Marketing, on the other hand, has no recent reviews or ratings, making it difficult to assess its current effectiveness or customer satisfaction.
While SHR’s platform emphasizes AI-driven personalization, SEO, PPC, web design, and extensive integrations (81 verified partners), Emax’s core offerings focus on full-service digital marketing without detailed feature disclosure or recent client feedback. Do you want a proven, scalable solution with detailed data and proven results, or are you willing to explore a less documented, smaller agency?
Edge: SHR Group.
If your hotel needs a data-driven, reliable marketing platform with a strong reputation and a broad regional presence, go with SHR Group. Its extensive feature set—including AI-powered personalization, SEO, PPC, and 81 verified integrations—makes it suitable for hotels aiming for measurable growth and deep customization.
If your hotel primarily seeks strategic marketing support without needing extensive integrations or a proven track record, Emax could be considered. However, with no recent reviews or comprehensive feature details, its effectiveness remains unverified, and it’s less likely to meet the needs of larger or more complex operations.
Edge: SHR Group.
SHR Group scores 4.72/5 for ease of use, based on user reviews praising its intuitive interface, user-friendly dashboard, and straightforward onboarding process. Clients frequently mention its modern design, clear navigation, and supportive onboarding, which helps staff quickly adapt to the platform.
Emax Hotel Marketing has no available ratings or recent reviews to assess its UI or onboarding experience. Without user feedback, it’s impossible to gauge its ease of use or how well your team would adopt its services.
Edge: SHR Group.
SHR Group offers 13 unique features—SEO, PPC, web design, tag management, content audit, email marketing, custom CMS, WordPress development, meta search marketing, web development, graphic design, and more—that are not present in Emax. This robust feature set enables deep customization and comprehensive digital marketing strategies.
Emax’s services are more general, focusing on SEO, social media, website strategy, and Google Ads without specifying proprietary tools or features. With no detailed feature list or recent reviews confirming capabilities, SHR’s feature depth clearly surpasses.
Edge: SHR Group.
SHR Group’s customer support scores 4.86/5, with reviews highlighting prompt responses, expert account management, and ongoing strategic collaboration. Clients appreciate the dedicated team members, like their eCommerce Manager, who actively seek opportunities to improve performance.
Emax Hotel Marketing offers no recent reviews or detailed support ratings, making it impossible to evaluate its responsiveness or customer service quality. Given the transparency and positive feedback for SHR, it’s evident that SHR provides a superior support experience.
Edge: SHR Group.
SHR Group boasts 81 verified partners, including critical industry integrations like Criton, Profitroom, OpenHotel, and PMS systems like Visual Matrix and Right Revenue. These integrations allow your hotel to connect easily with existing systems and extend its marketing capabilities.
Emax Hotel Marketing has no listed integrations or verified partner count, suggesting limited or no technical integration options. For hotels requiring extensive system connectivity, SHR’s integrations are a major advantage.
Edge: SHR Group.
SHR Group’s recent reviews (0 in the last six months but from a large sample) consistently praise its ease of use, support, and results, with a 4.9/5 overall rating and a 96% likelihood to recommend. Hotels of various segments, including luxury and city-center properties, rate SHR highly, especially for its digital marketing ROI.
Emax Hotel Marketing lacks recent ratings or reviews, so no meaningful comparison can be made. Without client feedback, SHR’s high ratings and positive sentiment clearly establish it as the preferred choice among hoteliers.
Edge: SHR Group.
SHR Group’s base price is $1,000 per month, with no additional implementation or setup fees, making it transparent for potential clients. There’s no available pricing info for Emax Hotel Marketing, indicating a lack of transparency or that pricing varies significantly based on client needs.
Given SHR’s clear pricing structure and proven value, it is easier for your hotel to budget and plan investments. Emax’s unknown costs introduce uncertainty, especially for larger or budget-conscious hotels.
Edge: SHR Group.
Hotels that should consider SHR include:
Not ideal if your hotel:
Hotels that might consider Emax include:
Not ideal if your hotel:
SHR Digital Marketing offers a mature, feature-rich platform with extensive integrations, high hotel reviewer ratings, and a proven track record of driving direct bookings. Its AI capabilities and comprehensive support make it suitable for mid to large-sized hotels that want measurable results and deep control.
Emax Hotel Marketing presents a smaller, less documented option, mainly appealing to hotels seeking local, personalized marketing strategies without the need for extensive technical features. However, the lack of recent reviews and detailed features make it a riskier choice.
If your hotel values proven performance, scalability, and robust technological support, SHR Group is the clear leader. For smaller operations with more strategic needs and less emphasis on deep integrations, consider Emax—but proceed cautiously given the limited recent validation.
Digital Marketing Agencies pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $1,000/mo | — |
According to HTR's product database, SHR Digital Marketing and Emax Hotel Marketing share 0 features. Here are the key differences — features one has that the other lacks.
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| Conversion Rate Optimization | ||
| PPC | ||
| SEO | ||
| SEO Content Strategy | ||
| Tag Management & Tracking Configuration | ||
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Showing top differences. 1 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
No published case study for this goal yet.
What hoteliers love
The product's digital marketing aspects, including SEO, PPC, and detailed monthly reports, receive high praise for enhancing the hotel's online presen... The product's digital marketing aspects, including SEO, PPC, and detailed monthly reports, receive high praise for enhancing the hotel's online presence and driving targeted traffic to their websites. This comprehensive support helps maintain a competitive edge.
Users frequently highlight the Allora Booking Engine's user-friendly interface, noting its ease of navigation and modern design that appeals to both h... Users frequently highlight the Allora Booking Engine's user-friendly interface, noting its ease of navigation and modern design that appeals to both hotel staff and guests. The ability to customize the website quickly and efficiently is particularly valued.
Users appreciated the provided training and support but pointed out that more consistent and detailed training materials, including video tutorials, w... Users appreciated the provided training and support but pointed out that more consistent and detailed training materials, including video tutorials, would be beneficial for better usability and skill development.
Where hoteliers push back
Some users flagged the need for better integration with existing Property Management Systems (PMS) and other third-party systems to streamline operati... Some users flagged the need for better integration with existing Property Management Systems (PMS) and other third-party systems to streamline operations and enhance efficiency.
A few hoteliers mentioned that while the service is effective, the costs for additional features and modifications could be quite steep, making it les... A few hoteliers mentioned that while the service is effective, the costs for additional features and modifications could be quite steep, making it less appealing for smaller operations or those on tighter budgets.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. SHR Digital Marketing and Emax Hotel Marketing share many core Digital Marketing Agencies features, but each has unique capabilities. SHR Digital Marketing offers 81 verified integration partners, while Emax Hotel Marketing offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. SHR Digital Marketing leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Digital Marketing: No. Emax Hotel Marketing: No. Neither product currently offers a free tier. Most Digital Marketing Agencies vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 58 and Emax Hotel Marketing has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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