The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 224 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
SHR Group shines in customer support and ROI — especially for brand properties (4.9/5) , with exclusive features like Metasearch connectivity and Metasearch Survelliance.
roommaster shines in onboarding .
Side-by-side ratings based on 224 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 223 | 1 |
After analyzing 224 verified reviews, SHR Group users most value its customer and account management, booking engine performance and revenue increase, seo/ppc campaigns and digital marketing, while roommaster users highlight . Click any theme to see what reviewers say.
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Customer and Account Management
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Booking Engine Performance and Revenue Increase
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SEO/PPC Campaigns and Digital Marketing
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User Interface and Usability
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Visual Design and Aesthetic Customization
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Cost and Value
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How each product ranks among Hotel Metasearch Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 29 reviews | #13 0 reviews |
| Mid-Size (25-74 rooms) ▾ | #1 173 reviews | #12 1 reviews |
| Large (75-199 rooms) ▾ | #4 15 reviews | #16 0 reviews |
| X-Large (200+ rooms) | — | #15 0 reviews |
By Property Type
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| Boutique ▾ | #1 98 reviews | #13 1 reviews |
| Luxury ▾ | #1 142 reviews | #15 1 reviews |
| Branded / Chain ▾ | #2 72 reviews | #15 0 reviews |
| Extended Stay ▾ | #3 8 reviews | #16 0 reviews |
By Region
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| North America ▾ | #8 7 reviews | #6 1 reviews |
| Europe ▾ | #1 203 reviews | #16 0 reviews |
| Asia Pacific ▾ | #5 6 reviews | — |
| Middle East | #3 2 reviews | #11 0 reviews |
Choosing between SHR Meta Search and roommaster Metasearch hinges on your hotel’s specific needs and priorities. Both products aim to boost your direct bookings by positioning your property prominently on major metasearch platforms, but they approach this goal differently. SHR Meta Search offers a broader suite of marketing tools, while roommaster focuses solely on metasearch management. Your decision should consider your current marketing strategy, budget, and desired level of control over your metasearch campaigns. Do you want a dedicated metasearch management tool or an all-in-one marketing platform?
Both SHR Meta Search and roommaster Metasearch are designed to enhance your hotel’s visibility on key metasearch channels, but they differ in scope and depth. SHR Meta Search connects your booking engine with seven major metasearch platforms and includes features like continuous cost-per-click monitoring, hotel visibility optimization, and additional marketing services like e-commerce consulting. In contrast, roommaster concentrates solely on managing your presence and bids across platforms like Google Hotel Ads, Tripadvisor, and Kayak, with automated bid management and detailed analytics.
While SHR Meta Search has a significantly higher review count (143 reviews) and a higher recent review frequency, it also boasts an overall rating of 4.9/5, indicating a strong user satisfaction level. roommaster, with only one review and a rating of 0/5, lacks recent customer feedback, making it difficult to assess current performance reliably. The more recent and extensive review data clearly favor SHR Meta Search, suggesting it is the more trusted and proven option for hotels seeking reliable metasearch management.
Are you looking for a platform with proven results and ongoing support or a specialized tool that handles only metasearch positioning? The answer will influence your choice.
If your hotel needs a comprehensive digital marketing solution that includes metasearch management, SEO, PPC, and additional marketing tools, SHR Meta Search is the better choice. Its extensive feature set, including metasearch connectivity, surveillance, and consulting, makes it suitable for hotels aiming to maximize online presence across multiple channels. Additionally, if your property targets a broad demographic—such as city center hotels, resorts, or boutique hotels—SHR’s broad regional coverage and high review scores make it a safer bet.
Conversely, if your hotel focuses solely on maximizing direct bookings through targeted metasearch positioning and bid management, roommaster offers a straightforward, dedicated solution. Its automation features and focus on high-intent traffic are well-suited for properties with a clear, tactical approach to metasearch advertising. However, given the limited review data and no recent customer feedback, roommaster is a less reliable choice for long-term strategic planning.
In summary, choose SHR Meta Search if you want a full-service marketing platform with proven results and ongoing support. Opt for roommaster if your priority is a dedicated, automated metasearch tool, and you’re comfortable navigating its limited available data.
Based on user ratings, SHR Meta Search’s ease of use is rated 4.72/5 from 143 reviews, indicating a generally intuitive interface with a manageable learning curve. Customers highlight its user-friendly reporting tools and straightforward setup, though some mention initial configuration complexity. Support and onboarding are rated 4.69/5, with many praising proactive account management and responsive support.
roommaster, with a perfect 5/5 rating from its single review, is described as "super easy to navigate and to train the front desk team," implying a very straightforward user experience. However, the limited review data prevents a broad comparison. Given SHR’s larger user base and more recent feedback, edge goes to SHR Meta Search for overall usability, especially for hotels seeking a solution that can scale and adapt over time.
SHR Meta Search offers three features exclusive to its platform: metasearch connectivity, metasearch surveillance, and e-commerce consulting. These add-on capabilities help monitor ad spend, optimize visibility, and improve your digital marketing strategy. In comparison, roommaster does not list any unique features beyond basic metasearch positioning and bid management.
With four shared features, SHR Meta Search’s additional functionalities give it a clear advantage. Its metasearch surveillance and consulting tools enable ongoing campaign optimization, which is critical for maximizing ROI. The extra features make SHR the more comprehensive solution, especially if you aim to integrate marketing with broader digital strategies. Edge: SHR Meta Search.
SHR Meta Search’s customer support scores an impressive 4.84/5 from 143 reviews, with many users emphasizing proactive account management and quick responsiveness. Review comments like “their support team is highly responsive and helpful” reinforce its reputation for excellent service.
roommaster’s support ratings are slightly lower at 4/5, but given the limited review volume, the overall picture is less clear. The single review praises their "prompt follow-up and great presentation," which is positive but not enough to establish a consistent support experience. Based on current data, SHR Meta Search takes the edge for customer support.
SHR Meta Search connects with 81 verified partners, including major platforms like GuestRevu, TrustYou, SiteMinder, and Revinate. Its broader partner network facilitates smoother integration with your existing systems and marketing channels, providing more flexibility for customization.
roommaster integrates with 56 partners, sharing some common integrations but offering fewer options overall. Its smaller partner network may limit integration options for hotels with complex or specific tech stacks. Therefore, SHR Meta Search’s wider integration landscape makes it the more adaptable choice. Edge: SHR Meta Search.
Since SHR Meta Search has 143 recent reviews with a 4.9/5 overall rating and a 95% likelihood to recommend, it is clearly favored by hoteliers. Its high scores across ease of use, support, and value demonstrate strong user satisfaction, especially among properties in Europe, North America, and Asia Pacific.
roommaster’s single review, with a perfect score of 0/5, does not provide enough data to gauge user sentiment. Its limited feedback suggests it is less proven and less favored in recent hotel operations. Based on the data, SHR Meta Search is the higher-rated platform in the hoteliers’ eyes.
SHR Meta Search does not publish specific pricing, but it is positioned as a paid service with no free tier or monthly flat fee. Its value proposition centers on performance-based payments, with costs tied to actual clicks and conversions, aligning investment with results.
roommaster charges a base price of $1,000 per month, with no mention of additional fees or performance-based models. While this clear pricing structure may appeal to some, the lack of detailed cost analysis makes direct comparison difficult. Overall, SHR’s performance-driven pricing model might provide better ROI, but exact costs depend on your hotel’s size and campaign scope.
Hotels that will benefit most from SHR Meta Search include:
Not ideal if your hotel:
Hotels suited for roommaster are:
Not ideal if your hotel:
SHR Meta Search is a comprehensive, high-rated platform with a proven track record in boosting direct bookings through integrated digital marketing and metasearch management. Its extensive reviews, feature set, and broad partner network make it a robust choice for hotels looking to maximize visibility and performance across multiple channels.
roommaster, while focused solely on metasearch positioning, lacks recent reviews and a broad feature set, making it more suitable for properties with simple, tactical needs. Its limited data and regional focus suggest it is less attractive for hotels seeking proven, scalable solutions.
In conclusion, if you want a trusted, full-featured platform with a strong reputation, SHR Meta Search is the clear winner. Use roommaster only if your strategy is narrowly focused on automated metasearch management and your property fits its profile.
Note: Given the current review data and recent activity, SHR Meta Search is the stronger, more reliable choice for hotels aiming to increase direct bookings and digital visibility.
Hotel Metasearch Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,000/mo |
According to HTR's product database, SHR Meta Search and roommaster Metasearch share 1 features. Here are the key differences — features one has that the other lacks.
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| E-commerce consulting | ||
| Metasearch Survelliance | ||
| Metasearch connectivity |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Our results and KPIs from booking engine to digital reinforce the effectiveness of our partnership and SHR Group's exceptional technology."
No published case study for this goal yet.
What hoteliers love
Reviews frequently mention the excellent support and account management provided by Avvio. Users appreciate their account managers' proactive approach... Reviews frequently mention the excellent support and account management provided by Avvio. Users appreciate their account managers' proactive approach, industry knowledge, and responsiveness. Many reviews highlight specific account managers by name, emphasizing their critical role in achieving business objectives and improving the overall customer experience.
The Avvio booking engine is praised for its ability to significantly increase direct bookings and conversion rates, while also enhancing the user expe... The Avvio booking engine is praised for its ability to significantly increase direct bookings and conversion rates, while also enhancing the user experience for both guests and hotel staff. Many reviews highlight notable improvements in revenue and a higher return on investment, thanks to effective digital marketing and efficient booking processes.
Avvio's digital marketing strategies, particularly its SEO and PPC campaigns, are highly regarded. Users note significant improvements in online visib... Avvio's digital marketing strategies, particularly its SEO and PPC campaigns, are highly regarded. Users note significant improvements in online visibility and ROI, attributing these successes to the guidance and expertise provided by the Avvio team. The consistent updates and proactive suggestions help hoteliers stay ahead of trends and maximize their digital presence.
Where hoteliers push back
Many reviews appreciate Avvio's design capabilities but suggest areas for improvement in visual and aesthetic customization. Users desire more flexibi... Many reviews appreciate Avvio's design capabilities but suggest areas for improvement in visual and aesthetic customization. Users desire more flexibility in website and booking engine design to better align with their brand's unique look and feel.
Some users express concerns about the cost associated with Avvio's services, mentioning that while the tools and support are valuable, the pricing can... Some users express concerns about the cost associated with Avvio's services, mentioning that while the tools and support are valuable, the pricing can be steep. They suggest more transparent pricing models or additional value-added features to justify the investment.
Ranks higher for
Unique capabilities
Ranks higher for
Where the ratings diverge most
It depends on your requirements. SHR Meta Search and roommaster Metasearch share many core Hotel Metasearch Management Software features, but each has unique capabilities. SHR Meta Search offers 81 verified integration partners, while roommaster Metasearch offers 56. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. roommaster Metasearch leads in ease of use at 5.0/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
SHR Meta Search: No. roommaster Metasearch: No. Neither product currently offers a free tier. Most Hotel Metasearch Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. SHR Group has an HT Score of 52 and roommaster has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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