Hotelogix Booking Engine (formerly AxisRooms) vs. Olive Booking Engine:
Which Is Right for You?

The Decision

Choosing the right booking engine for your hotel hinges on your specific needs, budget, and growth plans. Hotelogix Booking Engine and Olive are two options that aim to streamline reservations but serve different market segments and feature sets. Hotelogix, with a strong track record and more recent reviews, offers a comprehensive, reliable solution, while Olive markets itself as an innovative, AI-driven experience, albeit with minimal review data. How do these differences impact your hotel’s operations?

Is Hotelogix or Olive Better for Hotels?

Hotelogix has established itself as a trusted name in hotel booking management, boasting over 60 reviews with consistent recent feedback, a high NPS score of 9.5/5, and a notable overall rating of 3.64/5. Its ease of use, customer support, and feature set have earned widespread praise, especially from properties managing multiple listings or seeking integration with numerous systems. Olive, founded in 2021, has no reviews yet, making it difficult to assess performance, reliability, or user satisfaction.

Hotelogix’s strengths lie in its maturity, extensive integration options, and global presence, which allow it to support hotels across continents. Olive, by contrast, emphasizes AI-driven guest personalization and e-commerce features, promising higher conversion rates and smarter guest engagement. However, without user reviews, it remains uncertain how well Olive’s technology performs in real-world hotel operations or how hotel staff adopt it. Are you comfortable investing in a newer product with unproven user feedback, or do you prefer a tried-and-true platform?

Hotelogix vs Olive: Which Should Your Hotel Choose?

If your hotel needs a robust, battle-tested booking engine with proven support and integrations, Hotelogix is the clear choice. It suits mid-sized to large hotels or chains seeking a reliable, feature-rich platform that’s well-supported and proven to reduce operational friction.

If your hotel requires cutting-edge AI features, personalized guest experiences, and innovative merchandising tools, Olive might appeal—though the lack of review data makes this a risk. Olive’s focus on guest-centric features could benefit properties prioritizing guest engagement and direct booking conversions, especially in North American markets.

For hotels seeking comprehensive property management integration and stable performance, Hotelogix’s track record outweighs Olive’s newer, untested approach. Conversely, if your team is tech-savvy, eager for the latest guest experience innovations, and willing to accept the unknown, Olive could be worth exploring once more reviews become available.

Is Hotelogix or Olive Easier to Use?

Hotelogix scores an impressive 4.69/5 for ease of use, with users highlighting its intuitive interface and straightforward onboarding process, which simplifies staff training. Multiple reviews praise the platform’s user-friendly layout, especially for managing multiple properties and reservations.

Olive, with no publicly available review data, offers no insight into its usability. Given its branding as an 'experience' platform, its interface may be modern and engaging, but without user feedback, it’s difficult to determine how accessible or intuitive it is for your team.

Edge: Hotelogix.

Which Has Better Features: Hotelogix or Olive?

Hotelogix offers core booking engine features, including tariffs, flexible rates, and channel management, totaling 2 unique features. Olive provides a broader range of 21 features, such as special offers, urgency messaging, booking abandonment recapture, loyalty integration, Google Analytics tracking, and payment options like Apple Pay and Google Pay—features that Hotelogix lacks.

Hotelogix’s features focus on reservation management, rate flexibility, and reporting, while Olive emphasizes guest engagement, conversion optimization, and personalized merchandising. For properties seeking advanced marketing and conversion tools, Olive’s extensive feature set could be advantageous, but Hotelogix’s proven core functionalities remain critical for reliable booking operations.

Edge: Olive.

Which Has Better Customer Support: Hotelogix or Olive?

Hotelogix’s customer support is highly rated at 4.73/5, with consistent praise for its responsiveness and helpfulness. Review excerpts mention that the support team provides swift solutions and effective assistance, which is crucial for minimizing downtime and operational disruptions.

Olive, with no available reviews, offers no verifiable support ratings or user feedback. Its newness suggests support options may be limited or less tested, which could pose challenges during implementation or troubleshooting.

Edge: Hotelogix.

Which Has More Integrations: Hotelogix or Olive?

Hotelogix boasts 25 verified integration partners, including major players like Oracle Hospitality, SiteMinder, and STAAH, enabling seamless connections with PMS, CRS, and distribution channels. This broad ecosystem supports most hotel operational workflows and reduces manual effort.

Olive, with only 2 verified partners and one shared integration (Oracle Hospitality), has a significantly smaller integration footprint. This limits flexibility and may require custom development or compromise on system interoperability.

Edge: Hotelogix.

Which Do Hoteliers Rate Higher: Hotelogix or Olive?

Hotelogix, based on 60 reviews with 6 in the last 6 months, has a high likelihood to recommend rating of 97% and an overall rating of 3.64/5. Hotels across segments, especially independent and boutique hotels, praise its ease of use, support team, and integration capabilities.

Olive, lacking review data, cannot be rated by hoteliers. Its newer presence in the market precludes meaningful feedback, so decision-makers should rely on Hotelogix’s proven reputation for now.

Edge: Hotelogix.

How Much Do Hotelogix and Olive Cost?

Hotelogix does not publicly disclose specific pricing, indicating a tailored quote approach based on property size and requirements. It does not offer a freemium or monthly flat fee, so costs are likely to vary.

Olive also does not publish detailed pricing, but its model appears to be similarly custom, with no free trial or clear subscription structure available publicly. Both products probably require direct contact for quotes, making cost comparisons challenging without vendor engagement.

What Type of Hotel Should Use Hotelogix?

• Hotels that manage multiple properties or chains and need a reliable, scalable booking system.
• Properties seeking deep integration with PMS, RMS, and distribution channels.
• Hotels prioritizing support and proven functionality over experimental features.
• Hotels aiming to streamline operations with comprehensive reporting.
• Established hotels that value ease of use combined with extensive features.

Not ideal if your hotel is a small boutique looking for a lightweight, cutting-edge guest experience platform or if budget is extremely constrained.

What Type of Hotel Should Use Olive?

• Hotels focusing on guest engagement and personalized booking experiences.
• Properties that want to leverage AI-driven merchandising and conversion optimization.
• Hotels seeking to incorporate special offers, loyalty, and digital payment integrations.
• Hotels targeting markets where innovative features can boost direct bookings.
• Properties with the capacity to adapt to new technology and willing to accept some risk associated with a newer platform.

Not ideal if you require a well-established system with extensive proven integrations or if your hotel operates in regions where Olive isn’t available.

Olive vs Hotelogix: The Bottom Line for Hotels

Hotelogix is a well-established, reliable booking engine that offers extensive integration, proven support, and a solid feature set, making it suitable for most mid-sized to large hotels. It’s especially advantageous if your hotel values stability, deep integrations, and a history of positive user feedback.

Olive presents an innovative approach with advanced guest engagement tools, AI-driven personalization, and a broad feature set aimed at boosting conversions. But, with no reviews yet, its actual performance remains untested, making it a risk for hotels prioritizing reliability.

If your priority is a dependable, scalable platform with a trusted support network, Hotelogix is the clear choice. However, if you’re eager to explore AI-powered guest experiences and are comfortable trialing a newer product, Olive could be worth considering once more reviews and case studies emerge.