The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 71 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hotelogix shines in ease of use and customer support , with exclusive features like Mobile optimized/responsive.
Pan Pacific travel shines .
Side-by-side ratings based on 71 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 71 | 0 |
After analyzing 71 verified reviews, Hotelogix users most value its support team, ease of use, booking management, while Pan Pacific travel users highlight . Click any theme to see what reviewers say.
|
|
Pan Pacific travel |
|---|---|
| Pros | |
|
+
Support Team
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
Booking Management
▾
|
|
|
+
Cloud-based Access
▾
|
|
| Cons | |
|
−
Miscellaneous Suggestions
▾
|
|
|
−
User Interface Issues
▾
|
|
|
−
Mobile Functionality Improvements
▾
|
|
How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Pan Pacific travel |
|---|---|---|
| Small (10-24 rooms) ▾ | #11 44 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #27 13 reviews | — |
| Large (75-199 rooms) | #27 2 reviews | — |
| X-Large (200+ rooms) | #32 0 reviews | — |
By Property Type
| Segment |
|
Pan Pacific travel |
|---|---|---|
| Boutique ▾ | #19 27 reviews | — |
| Luxury ▾ | #16 26 reviews | — |
| Branded / Chain ▾ | #22 10 reviews | — |
| Extended Stay | #30 3 reviews | — |
By Region
| Segment |
|
Pan Pacific travel |
|---|---|---|
| North America | #37 4 reviews | — |
| Europe ▾ | #30 4 reviews | — |
| Asia Pacific ▾ | #6 48 reviews | — |
| Middle East | #21 1 reviews | — |
Choosing between Hotelogix Booking Engine and Pan Pacific Travel hinges on your hotel’s needs. Hotelogix offers a well-established, review-backed product with extensive features, while Pan Pacific Travel’s offering appears limited and lacks recent feedback. Both aim to streamline booking management, but only Hotelogix has a proven track record, notable user satisfaction, and a broad regional presence. Which solution aligns more closely with your operational priorities?
Hotelogix has over 60 reviews, with a score of 3.64/5 and high recent activity—six reviews in the last six months—making it the more reliable choice. Pan Pacific Travel has zero reviews and no recent customer feedback, indicating an untested and potentially unstable product. For a hotel seeking proven support and a mature platform, Hotelogix stands out.
Hotelogix is a cloud-based booking engine built specifically for hotels, with a focus on multi-property management and integrations. Pan Pacific Travel appears to target broader travel management, with no publicly available detailed features or integrations, raising questions about its suitability for hotel-specific needs. Hotelogix’s extensive regional presence and active user base suggest it’s more aligned with hotel operations. Are you looking for a dedicated hotel booking platform or a general travel management tool?
If your hotel needs a mature, feature-rich booking engine with reliable support, go with Hotelogix. Its proven track record, extensive integrations (25 verified partners), and positive recent reviews—particularly highlighting ease of use and customer support—make it the sensible option. Conversely, if your focus is on broader travel management outside the hotel industry or you require no more than basic booking capabilities, Pan Pacific Travel might suit a niche, but its lack of reviews and features makes it a risky choice.
Hotelogix scores an impressive 4.69/5 for ease of use, with users praising its intuitive interface, mobile responsiveness, and simple reservation management. Reviewers frequently mention how quickly staff can adapt to Hotelogix, citing improved operational efficiency. In contrast, Pan Pacific Travel’s interface and user experience remain undocumented publicly, and no recent reviews are available. Based on current data, Hotelogix’s platform offers a significantly smoother onboarding and daily operation experience.
Edge: Hotelogix.
Hotelogix offers unique features such as mobile responsiveness and tariff management—tools not listed for Pan Pacific Travel. The platform’s 25 verified partners also support extensive integrations with PMS, channel managers, and analytics solutions, enhancing operational control. Pan Pacific Travel, with no available features or integrations, likely provides a basic booking or travel management system at best. For hotels needing comprehensive, easy-to-access features, Hotelogix has the clear edge.
Edge: Hotelogix.
Hotelogix maintains a high customer support rating of 4.73/5, with many users commenting on prompt, helpful assistance and dedicated account management. Its reviews mention that support is accessible 24/7, with swift resolutions and positive interactions. Since Pan Pacific Travel has no available reviews or support ratings, Hotelogix’s support quality is definitively superior. If ongoing support matters to you, Hotelogix is the smarter choice.
Edge: Hotelogix.
Hotelogix offers 25 verified partners, including leading platforms like SiteMinder, GuestCentric, and STAAH, providing extensive connectivity for PMS, channel management, and analytics. Pan Pacific Travel has zero verified integrations, limiting its ability to connect with other hotel systems. If integration breadth is essential for your operations, Hotelogix’s ecosystem is significantly more advantageous.
Edge: Hotelogix.
Hotelogix’s overall rating of 3.64/5 stems from 60 reviews, with recent feedback emphasizing ease of use, support, and value. Reviews come from diverse hotel types, including resorts and boutique hotels, with a 97% likelihood to recommend. Pan Pacific Travel has no reviews, making it impossible to gauge hotel satisfaction or property-specific ratings. Based on current feedback, Hotelogix is the more trusted and highly-rated option.
Edge: Hotelogix.
Hotelogix does not publicly list pricing, but its subscription model is typically based on a monthly fee per room or property. Pan Pacific Travel’s pricing is also unavailable, suggesting potential custom quotes or a lack of transparency. Given the absence of clear pricing, Hotelogix’s value appears justified by its features and support, making it a safer investment.
Not ideal if:
Not ideal if:
Hotelogix offers a feature-rich, well-supported platform with a proven track record, extensive recent reviews, and regional presence. It is designed specifically for hotels, providing multiple integrations, ease of use, and a high satisfaction rate. Pan Pacific Travel, with no reviews or feature transparency, appears best suited for basic travel management outside the hotel industry or very small operations.
If your hotel needs a reliable, scalable solution with proven support and comprehensive features, Hotelogix is the clear choice. For niche travel management outside hotel management, or if budget constraints are tight, Pan Pacific Travel might suffice—though its untested nature makes it a risky gamble. In most cases, Hotelogix’s strong reputation and active customer base recommend it as the smarter investment.
Note: This comparison is based solely on current available data and reviews. Always consider conducting a personalized demo or trial to ensure the platform aligns perfectly with your specific hotel operations.
Booking Engine pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Pan Pacific travel |
|---|
According to HTR's product database, Hotelogix Booking Engine (formerly AxisRooms) and Pan Pacific travel share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Pan Pacific travel |
|---|---|---|
| Mobile optimized/responsive | ||
| Tariffs |
What hoteliers love
The support team for Hotelogix is highly praised for being responsive, effective, and available 24/7. Many reviewers singled out individual team membe... The support team for Hotelogix is highly praised for being responsive, effective, and available 24/7. Many reviewers singled out individual team members for their exceptional service, highlighting swift problem resolution and helpful guidance. The consistent support leads to improved user satisfaction and operational efficiency.
Users repeatedly praise the ease of use of Hotelogix. The system's uncomplicated steps and user-friendly design make it accessible even for those less... Users repeatedly praise the ease of use of Hotelogix. The system's uncomplicated steps and user-friendly design make it accessible even for those less familiar with hotel management software. The software's intuitive layout streamlines daily operations, making it easier to train staff and manage tasks.
Reviewers appreciate Hotelogix's effective booking management system. The tool provides seamless booking integration, easy tracking of past reservatio... Reviewers appreciate Hotelogix's effective booking management system. The tool provides seamless booking integration, easy tracking of past reservations, and hassle-free handling of multiple bookings. Additionally, it helps prevent overbooking and simplifies the reservation process.
Where hoteliers push back
Reviewers also provided miscellaneous feedback for improvements, such as enhancing the speed of loading, integrating material management features, and... Reviewers also provided miscellaneous feedback for improvements, such as enhancing the speed of loading, integrating material management features, and better post-audit flexibility. These suggestions highlight areas where Hotelogix could further optimize user satisfaction.
While generally praised, some users express dissatisfaction with Hotelogix's user interface, describing it as dated. Although improvements are noted,... While generally praised, some users express dissatisfaction with Hotelogix's user interface, describing it as dated. Although improvements are noted, reviewers suggest that modernizing the UI would enhance the overall user experience.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotelogix Booking Engine (formerly AxisRooms) and Pan Pacific travel share many core Booking Engine features, but each has unique capabilities. Hotelogix Booking Engine (formerly AxisRooms) offers 25 verified integration partners, while Pan Pacific travel offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hotelogix Booking Engine (formerly AxisRooms) leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotelogix Booking Engine (formerly AxisRooms): No. Pan Pacific travel: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hotelogix has an HT Score of 77 and Pan Pacific travel has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor