The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 93 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Hotelogix shines in ease of use and customer support — especially for independent properties (4.8/5) , with exclusive features like PMS connectivity and Analytics dashboard.
Make My trip shines .
Side-by-side ratings based on 93 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 93 | 0 |
After analyzing 93 verified reviews, Hotelogix users most value its technical support, ease of use, booking engine and channel manager efficiency, while Make My trip users highlight . Click any theme to see what reviewers say.
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Technical Support
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Ease of Use
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Booking Engine and Channel Manager Efficiency
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System Reliability
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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Make My trip |
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| Small (10-24 rooms) ▾ | #8 57 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #17 20 reviews | — |
| Large (75-199 rooms) ▾ | #15 5 reviews | — |
| X-Large (200+ rooms) | #21 0 reviews | — |
By Property Type
| Segment |
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Make My trip |
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| Boutique ▾ | #10 40 reviews | — |
| Luxury ▾ | #11 33 reviews | — |
| Branded / Chain ▾ | #12 21 reviews | — |
| Extended Stay | #25 3 reviews | — |
By Region
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Make My trip |
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| North America ▾ | #29 8 reviews | — |
| Europe | #26 3 reviews | — |
| Asia Pacific ▾ | #6 61 reviews | — |
| Middle East ▾ | #10 5 reviews | — |
When selecting a channel management solution, your hotel’s primary concern is reliable, user-friendly software that integrates seamlessly with your operations and offers ongoing support. Hotelogix Channel Manager (formerly axisrooms) by Hotelogix stands out with a solid track record, extensive reviews, and recent positive feedback, whereas Make My Trip’s platform offers no publicly available reviews or recent data. Given the importance of current user insights, Hotelogix clearly emerges as the more dependable choice for hoteliers seeking proven results.
Both Hotelogix and Make My Trip aim to streamline your online distribution, but they diverge sharply in credibility and feature support. Hotelogix has built a reputation with 79 reviews, a 4.68-star rating, and recent feedback from the last six months, indicating ongoing user satisfaction. Make My Trip, on the other hand, has no reviews or recent data, making it difficult to assess its real-world performance.
Hotelogix offers a comprehensive channel management system with features like real-time inventory updates, PMS connectivity, and analytics dashboards, which are absent from Make My Trip’s platform. The lack of user reviews and detailed feature data for Make My Trip suggests that it’s less established or possibly less capable of meeting your daily operational needs. Are you comfortable choosing a product without recent user feedback?
If your hotel needs a dependable, easy-to-use channel manager backed by proven customer support and extensive integrations, go with Hotelogix. Its 75.5 HTR score, 4.68/5 rating, and recent reviews affirm its ability to manage multi-property inventories efficiently and support smooth day-to-day operations.
If your hotel seeks a platform with no available reviews, features, or regional presence, Make My Trip might seem like an option, but the lack of tangible user feedback or proven performance makes it a risky choice. For hotels aiming to reduce operational friction and increase revenue through trusted tools, Hotelogix is the clear front-runner.
Hotelogix scores 4.83/5 for ease of use and has garnered positive review comments praising its simple interface and quick onboarding. Users report that Hotelogix’s system is intuitive, reducing training time and boosting staff adoption, which is crucial for smaller teams.
Make My Trip offers no user feedback or ratings, leaving its usability unclear. Without concrete data or recent reviews, it's impossible to gauge how straightforward or user-friendly its platform truly is. Based on available information, Edge: Hotelogix.
Hotelogix provides four features exclusive to its platform, including PMS connectivity, an analytics dashboard, 2-way real-time integrations, and inventory management—tools that significantly enhance operational control. These features are proven to streamline hotel workflows and boost efficiency.
In contrast, Make My Trip offers no publicly documented features or unique capabilities. The absence of detailed feature data or user reviews suggests it might lack the advanced tools necessary for effective channel management. Edge: Hotelogix.
Hotelogix boasts a 4.81/5 rating for customer support, with reviews highlighting quick, knowledgeable, and proactive assistance. A common praise point is the support team’s responsiveness, exemplified by reviews stating, “The staff is prompt and helpful,” which reassures your team during onboarding and troubleshooting.
Make My Trip provides no reviews or support ratings, making it impossible to assess support quality. Without evidence of reliable customer service, Hotelogix’s support system is the safer choice for ongoing operational confidence. Edge: Hotelogix.
Hotelogix integrates with 25 verified partners, including major OTAs and tech providers like SiteMinder, STAAH, and HotelRunner. These integrations enable your hotel to connect with a broad range of distribution channels and management tools, reducing manual work and errors.
Make My Trip has no publicly documented integrations or partner data, limiting its ability to connect with other essential systems. The lack of verified integrations makes Hotelogix the more versatile and adaptable solution. Edge: Hotelogix.
Hotelogix’s 79 reviews with a 4.68/5 rating reflect consistent, recent positive feedback from a diverse range of hotel types, including boutique, resorts, and independent properties. Hoteliers frequently commend its usability, support, and operational reliability.
Make My Trip’s absence of reviews and ratings means there’s no recent user feedback to evaluate. Hotelogix’s proven, high-rated reputation makes it the preferred choice for hoteliers valuing peer insights. Edge: Hotelogix.
Hotelogix does not publicly list its pricing but offers a paid plan without a free tier, with no implementation fees or trial info available. Pricing is likely tailored based on hotel size and needs, typical for SaaS enterprise solutions.
Make My Trip offers no pricing details or subscription models publicly. The lack of transparency makes it difficult to compare value; however, given Hotelogix’s proven performance and support, its cost is justified for most hotels seeking dependable operation.
Not ideal if your property is extremely small or budget-conscious without the need for advanced features.
Not ideal if you need robust support, proven performance, or detailed user reviews, especially in regions outside Make My Trip’s current scope.
Hotelogix offers a trusted, feature-rich, and well-supported platform that has been positively reviewed by dozens of users worldwide. Its proven track record and recent feedback make it a reliable choice for hotels seeking operational efficiency and confidence in their online distribution.
Make My Trip currently provides no verifiable data or recent reviews, making it an uncertain option for hoteliers. If your priority is working with a platform that has demonstrated success and ongoing user satisfaction, Hotelogix is the clear winner.
For hotels prioritizing reliability, ongoing support, and proven features, Hotelogix should be your first choice. Without current data, Make My Trip’s platform cannot compete on trust, performance, or user satisfaction.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, Hotelogix Channel Manager (formerly axisrooms) and Goibibo share 0 features. Here are the key differences — features one has that the other lacks.
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Inventory Management | ||
| PMS connectivity |
What hoteliers love
Technical support, especially from Mr. Sonu Chauhan, is frequently cited as exemplary. Fast, knowledgeable, and proactive support enhances the overall... Technical support, especially from Mr. Sonu Chauhan, is frequently cited as exemplary. Fast, knowledgeable, and proactive support enhances the overall user experience and satisfaction.
Users appreciate the simplicity and user-friendliness of Hotelogix, which makes it particularly suitable for smaller properties. It enables seamless d... Users appreciate the simplicity and user-friendliness of Hotelogix, which makes it particularly suitable for smaller properties. It enables seamless day-to-day operations without requiring extensive technical expertise.
The booking engine and channel manager are highlighted for their reliability and efficiency, significantly reducing daily operational times and ensuri... The booking engine and channel manager are highlighted for their reliability and efficiency, significantly reducing daily operational times and ensuring real-time inventory management across platforms.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Hotelogix Channel Manager (formerly axisrooms) and Goibibo share many core Channel Managers features, but each has unique capabilities. Hotelogix Channel Manager (formerly axisrooms) offers 25 verified integration partners, while Goibibo offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hotelogix Channel Manager (formerly axisrooms) leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Hotelogix Channel Manager (formerly axisrooms): No. Goibibo: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Hotelogix has an HT Score of 75 and Make My trip has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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