Hotelogix Channel Manager (formerly axisrooms)

4.8 (82 REVIEWS)

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78 out of 100
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Hotelogix Channel Manager (formerly axisrooms)

4.8 (82 REVIEWS)

Ranked 9 (out of 111) in Channel Managers

The hotel management software that through one single click, allows you to refresh inventory and pricing in real time basis.

97% recommended by 283 hotels

Bell avatar Bell - AI powered product analyst

I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotelogix for its all-in-one platform that simplifies operations, limits the need for additional applications, and enhances revenue through comprehensive functionality. Key features include seamless integrations with CMS and OTA channels, effective multi-property management, and robust reservation tracking. Although some find the interface outdated, ongoing UI improvements are noted. The adaptable system supports remote work and systematic reporting, ultimately enhancing customer experience and operational efficiency.

Read their reviews

Support

Supportive

Hoteliers often commend Hotelogix's Channel Manager for its exceptional customer support. The support team is consistently described as knowledgeable and readily available through multiple channels, including real-time assistance. They are praised for their responsiveness, with many hoteliers noting the 24/7 availability that ensures issues are resolved promptly. The expertise of the support staff is highlighted, as users frequently mention how support personnel effectively address concerns and provide solutions. Additionally, the onboarding process is facilitated by the support team, making the initial setup smoother for new users. Overall, hoteliers express high satisfaction with the competence and professionalism of Hotelogix's support services.

Manager

11 months ago

Verified

... Excellent support on booking engine and PMS ...

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Manager

11 months ago

Verified

... All good, thanks to my account manager Mr Sonu chauhan who makes all tge process easy for me and was available 24/7 with a very knowledgeable actions ...

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General Manager

9 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...

See full review

Founder

9 months ago

Verified

... It's the attention to detail and sense of urgency on every concern of mine that I am most impressed with. There is always someone to assist. I can't say enough about my account Manager Jagdish, who ...

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owner

9 months ago

Verified

... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...

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owner

9 months ago

Verified

... I can't think of anything to improve at this time. Maybe more verbal communication in youtube 'help" videos would be useful. ...

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owner

9 months ago

Verified

... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...

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Head of ICT

8 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

8 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

8 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

See full review

Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...

See full review

Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

See full review

Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

See full review

Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

See full review

Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

See full review

Operations Manager

6 months ago

Verified

... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...

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Operations Manager

6 months ago

Verified

... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...

See full review

Manager

6 months ago

Verified

... I appreciate the service and help you have given us with the most recent changes with the name change of our resort ...

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Manager

6 months ago

Verified

... Nothing needs to be improved from what I can see you were completely responsive to or request and completed the changes quickly ...

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Manager

6 months ago

Verified

... I appreciate the service and help you have given us with the most recent changes with the name change of our resort ...

See full review

Manager

6 months ago

Verified

... Nothing needs to be improved from what I can see you were completely responsive to or request and completed the changes quickly ...

See full review

Ehk

6 months ago

Verified

... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...

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Ehk

6 months ago

Verified

... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...

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General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

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General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

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General Manager

5 months ago

Verified

... Nothing great job :) nothing was to much All question answer and problems fixed by Kaushik Chatterjee. He helped me with my price manager and discounted rates. ...

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General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

See full review

DIRECTOR

4 months ago

Verified

... It is quick and convenient. We can easily access our Channel Manager and everything is dealt with professionally. Amazingly fast. ...

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DIRECTOR

4 months ago

Verified

... It is quick and convenient. We can easily access our Channel Manager and everything is dealt with professionally. Amazingly fast. ...

See full review

Resident Manager

3 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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Resident Manager

3 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

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Resident Manager

3 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond ...

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Resident Manager

3 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

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Resident Manager

3 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

See full review

Resident Manager

3 months ago

Verified

... Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...

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General Manager

2 months ago

Verified

... After 4 days training, I really love what hotelogix has. It saves me a lot time times from paper work. ...

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General Manager

1 months ago

Verified

... We have been using Axis Rooms since 6 years, now known as Hotelogix. The distribution is quick and instant and smooth we had no issues thus far. We could block errant channels for not maintaining rate parity or for creating their own promotions.And the support team reponse is efficient ...

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General Manager

1 months ago

Verified

... We have been using Axis Rooms since 6 years, now known as Hotelogix. The distribution is quick and instant and smooth we had no issues thus far. We could block errant channels for not maintaining rate parity or for creating their own promotions.And the support team reponse is efficient ...

See full review

General Manager

1 months ago

Verified

... We had subscribed to Revenue management before COVID. After COVID we lost interest and you too lost as we had no follow up from you end. ...

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Manager

1 months ago

Verified

... The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly ...

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Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready ...

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Online Sales Manager

1 months ago

Verified

... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...

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Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

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Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

See full review

GM

1 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

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GM

1 months ago

Verified

... Everything is so easy to operate ...

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GM

1 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

See full review

GM

1 months ago

Verified

... Everything is so easy to operate ...

See full review

GM

1 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

See full review

GM

1 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

See full review

Owner

29 days ago

Verified

... My account manager helps me sorted out all problems, very patiently, housekeeping, POS system all in one, easy to use. ...

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Automation

Streamlined

Hoteliers often highlight the effective automation features of Hotelogix's Channel Manager in their reviews. The system's ability to automate tasks such as billing, reporting, and communication with guests—especially through features like setting up automated email replies before check-in and after check-out—significantly streamlines operations. Mentioned frequently is the ease of integrating Hotelogix with a CMS, facilitating seamless processes. The ability to backtrack past reservations and generate systematic daily reports further enhances workflow efficiency by reducing manual workload. These capabilities are particularly appreciated for maintaining a smooth, error-free operation even in the absence of a physical staff presence, thus optimizing resource allocation and management within the organization.

Manager

11 months ago

Verified

... All good nothing that I mentioned since everything is easy and could be done in minutes with the account mana ...

See full review

Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

See full review

Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not physically ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. ...

See full review

Manager

2 months ago

Verified

... the system is easy to use and efficient ...

See full review

General Manager

1 months ago

Verified

... We have been using Axis Rooms since 6 years, now known as Hotelogix. The distribution is quick and instant and smooth we had no issues thus far. We could block errant channels for not maintaining ...

See full review

General Manager

1 months ago

Verified

... Smooth Operator ...

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GM

1 months ago

Verified

... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...

See full review

Owner

29 days ago

Verified

... Booking engine and email reply setting, if we can set up more auto reply , such as before guest check in , check out .information can be send to them, or after check out their invoice can be send to ...

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Integrations

Connected

Hoteliers often appreciate the Hotelogix platform for its integration capabilities, highlighting that it integrates reliably with essential systems like PMS and CRM. Users find the setup to be straightforward, allowing them to connect to necessary systems without facing significant challenges. The integration functions consistently without issues, supporting seamless operations for their businesses. Additionally, the ability to customize these integrations to fit specific needs is a strong point, enabling users to tailor connections to their unique requirements.

Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not need multiple ...

See full review

Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

See full review

Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. ...

See full review

Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...

See full review

Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

See full review

Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

See full review

Value

Balanced

Hoteliers often highlight the value of Hotelogix's Channel Manager, formerly known as Axis Rooms, as exceptional due to its ease of use and effective functionality. Many users find it straightforward to learn, often mastering the system after just one demonstration. Users particularly appreciate the responsive and supportive customer service, which is available at any time to provide assistance and address issues swiftly. The platform is considered robust and comprehensive, as it consolidates multiple essential functions into one system, thus eliminating the need for other applications. Additionally, the billing software for hotels is commended for its reliability and effective support. Improvements in the user interface and ongoing enhancements contribute positively to the perceived value. Moreover, effective onboarding and training sessions further enhance user experience, reinforcing the overall value of the software in the hospitality sector.

Manager

11 months ago

Verified

... The account manager was able to assist my team working on website to fix the booking engine immediately after we requested for help . That was fast considering the time difference. we value your ...

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Manager

11 months ago

Verified

... The account manager was able to assist my team working on website to fix the booking engine immediately after we requested for help . That was fast considering the time difference. we value your ...

See full review

Manager

11 months ago

Verified

... All good nothing that I mentioned since everything is easy and could be done in minutes with the account mana ...

See full review

General Manager

9 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support team, who they are ready to help any time. Keep it up, If you are looking for a channel manager, GO ...

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Founder

9 months ago

Verified

... Probably the ability to send guest to a specific room or property, as opposed to having them view the entire portfolio of available rooms. ...

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Reservation Supervisor

7 months ago

Verified

... Effective PMS ...

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Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

See full review

Owner

7 months ago

Verified

... Gets the job done right! ...

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Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

See full review

Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

See full review

Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

See full review

Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

See full review

Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

See full review

Guset service agent

6 months ago

Verified

... Nothing for now. ...

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Genaral manger

6 months ago

Verified

... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...

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Ehk

6 months ago

Verified

... Best billing software for hotels ...

See full review

Ehk

6 months ago

Verified

... Best billing software for hotels ...

See full review

General Manager

5 months ago

Verified

... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...

See full review

General Manager

5 months ago

Verified

... Nothing great job :) nothing was to much All question answer and problems fixed by Kaushik Chatterjee. He helped me with my price manager and discounted rates. ...

See full review

DIRECTOR

4 months ago

Verified

... A wonderful alternative ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. Also, when booking and when there are recurring number of nights for the same guests, it picks more ...

See full review

DIRECTOR

4 months ago

Verified

... It is quick and convenient. We can easily access our Channel Manager and everything is dealt with professionally. Amazingly fast. ...

See full review

Resident Manager

3 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

See full review

Resident Manager

3 months ago

Verified

... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...

See full review

Resident Manager

3 months ago

Verified

... Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service ...

See full review

Resident Manager

3 months ago

Verified

... Improving your service takes consistent effort and a focus on customer satisfaction, but these strategies will help you create a more positive, reliable, and efficient service experience. ...

See full review

General Manager

2 months ago

Verified

... Highly Recommend Hotelogix ...

See full review

General Manager

1 months ago

Verified

... We had subscribed to Revenue management before COVID. After COVID we lost interest and you too lost as we had no follow up from you end. ...

See full review

Online Sales Manager

1 months ago

Verified

... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...

See full review

GM

1 months ago

Verified

... Channel manger is but confusing else everything is good, I really enjoyed all the training sessions staff is kind. ...

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Functionality

Reliable

Hoteliers often highlight the robust functionality of the Hotelogix Channel Manager, appreciating its capability to effectively handle essential tasks such as booking and reporting. Users commend its reliability, noting that the system operates smoothly without frequent bugs or downtime. The software is praised for its scalability, easily accommodating the growth of a business by supporting more users and properties. Feature completeness is emphasized, with an array of tools and features meeting user needs. Automation in billing and reporting is a standout, simplifying everyday tasks for hotel operations. Reports generated are actionable and straightforward, providing insights that are easy to interpret. The platform demonstrates global readiness, supporting multiple languages and currencies, thus catering to diverse user requirements.

ECOMMERCE

12 months ago

Verified

... New Version 2.5 comes with many cool features, checkin and checkout we can see in one dashboard we do not need to manually calculate, below of Tapchat we are able to see occupancy percentage occupied ...

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Manager

11 months ago

Verified

... Super fast and convenient service ...

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Group General Manger

11 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...

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Head of ICT

8 months ago

Verified

... Change in the accommodation tax in Greece ...

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Head of ICT

8 months ago

Verified

... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...

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Head of ICT

8 months ago

Verified

... Hotelogix has extensive knowledge in hotel management software. The product is also already well documented. Nevertheless, this can be designed even better. ...

See full review

Head of ICT

8 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

See full review

Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

See full review

Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

See full review

Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. ...

See full review

Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

See full review

Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

See full review

Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

See full review

Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

See full review

Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

See full review

Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

See full review

Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

See full review

Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

See full review

Guset service agent

6 months ago

Verified

... The system is easy to use and can log in anywhere so we be able to use all the time ...

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Operations Manager

6 months ago

Verified

... G Nimman Chiang Mai- Operations Manager ...

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Operations Manager

6 months ago

Verified

... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...

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Operations Manager

6 months ago

Verified

... Hotelogix system good function, easy to use for hotel operations and manage the room. Good support to G Nimman Chia ng Mai 24 hrs. ...

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Manager

6 months ago

Verified

... I appreciate the service and help you have given us with the most recent changes with the name change of our resort ...

See full review

Genaral manger

6 months ago

Verified

... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...

See full review

Genaral manger

6 months ago

Verified

... All good software is excellent, team is excellent, implementation is also very smooth. No I don't see any place to improvement. ...

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Ehk

6 months ago

Verified

... Best billing software for hotels ...

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DIRECTOR

4 months ago

Verified

... It is quick and convenient. We can easily access our Channel Manager and everything is dealt with professionally. Amazingly fast. ...

See full review

DIRECTOR

4 months ago

Verified

... It is quick and convenient. We can easily access our Channel Manager and everything is dealt with professionally. Amazingly fast. ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. Also, when booking and when there are recurring number of nights for the same guests, it picks ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. Also, when booking and when there are recurring ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. Also, when booking ...

See full review

Manager

2 months ago

Verified

... the system is easy to use and efficient ...

See full review

Manager

2 months ago

Verified

... I am satisfied with the system in general & also the support I have received with the system. The only feedback I can give with the 2.5 System. I do not like that when we chose a date now it is difficult as the 2 days are slanted & it never gives you the right date we always have to chose the dates ...

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General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, report ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block ...

See full review

General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room block, tape chart ...

See full review

General Manager

1 months ago

Verified

... We have been using Axis Rooms since 6 years, now known as Hotelogix. The distribution is quick and instant and smooth we had no issues thus far. We could block errant channels for not maintaining ...

See full review

General Manager

1 months ago

Verified

... We have been using Axis Rooms since 6 years, now known as Hotelogix. The distribution is quick and instant and smooth we had no issues thus far. We could block errant channels for not maintaining ...

See full review

General Manager

1 months ago

Verified

... I found the Hotelogix system very easy and reliable. ...

See full review

General Manager

1 months ago

Verified

... I found the Hotelogix system very easy and reliable. ...

See full review

General Manager

1 months ago

Verified

... I found the Hotelogix system very easy and reliable. ...

See full review

Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...

See full review

Online Sales Manager

1 months ago

Verified

... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data ...

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Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review

Owner

29 days ago

Verified

... Booking engine and email reply setting, if we can set up more auto reply , such as before guest check in , check out .information can be send to them, or after check out their invoice can be send to ...

See full review

Owner

29 days ago

Verified

... Booking engine and email reply setting, if we can set up more auto reply , such as before guest check in , check out .information can be send to them, or after check out their invoice can be send to ...

See full review

Owner

29 days ago

Verified

... My account manager helps me sorted out all problems, very patiently, housekeeping, POS system all in one, easy to use. ...

See full review

User Interface

Accessible

Hoteliers often find the user interface of Hotelogix’s Channel Managers, formerly AxisRooms, to be easy to navigate but somewhat dated in visual design. While the system is powerful and intuitive for newcomers, the interface is not fully responsive on mobile devices, with features not accessible on cellphones. Improvements in the design are reportedly being worked on, which is positively noted by users. There is some feedback on a lack of customizability, as users would like more options in saving documents and navigating dates effectively. Despite these areas for improvement, users appreciate the overall clarity of information presented, though they would like to see more enhancements to modernize and streamline the interface.

ECOMMERCE

12 months ago

Verified

... New Version 2.5 comes with many cool features, checkin and checkout we can see in one dashboard we do not need to manually calculate, below of Tapchat we are able to see occupancy percentage occupied ...

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Manager

11 months ago

Verified

... All good, thanks to my account manager Mr Sonu chauhan who makes all tge process easy for me and was available 24/7 with a very knowledgeable actions ...

See full review

Group General Manger

11 months ago

Verified

... Easy to use powerful PMS + Channel manager. Short learning period. Anyone can use. Good and quick support team. Apichart D. ...

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General Manager

9 months ago

Verified

... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...

See full review

Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

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Reservation Supervisor

7 months ago

Verified

... Other features of hotelogix is not available when using a cellphone like blocking a room or viewing a DNR room. ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... Gets the job done right! ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

Owner

7 months ago

Verified

... Functionally we are pretty satisfied though we could nitpick some little things. The most glaring thing is the UI is really dated - improvements do seem to be coming through on the UI, so that is ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. ...

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DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. Also, when booking and when there are recurring number of nights for the same guests, it picks more guests based on nights instead of keeping the original ...

See full review

DIRECTOR

4 months ago

Verified

... The profoma Invoice would be so much better if you could save it as an individual document without the background and without the (print, save) words that are automatically saved with the document. ...

See full review

Manager

2 months ago

Verified

... I am satisfied with the system in general & also the support I have received with the system. The only feedback I can give with the 2.5 System. I do not like that when we chose a date now it is ...

See full review

Manager

2 months ago

Verified

... I am satisfied with the system in general & also the support I have received with the system. The only feedback I can give with the 2.5 System. I do not like that when we chose a date now it is ...

See full review

Manager

2 months ago

Verified

... I am satisfied with the system in general & also the support I have received with the system. The only feedback I can give with the 2.5 System. I do not like that when we chose a date now it is ...

See full review

Manager

2 months ago

Verified

... I am satisfied with the system in general & also the support I have received with the system. The only feedback I can give with the 2.5 System. I do not like that when we chose a date now it is difficult as the 2 days are slanted ...

See full review

Manager

2 months ago

Verified

... the system is easy to use and efficient ...

See full review

Manager

1 months ago

Verified

... Very good service ...

See full review

General Manager

1 months ago

Verified

... I found the Hotelogix system very easy and reliable. ...

See full review

Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Supportive training and onboarding
Reservation tracking
All-in-one platform
Remote access
Multi-property management
Outdated user interface
Date selection issues
Detailed reporting
Mobile app limitations
CMS and OTA integration

What Types of Hotels Hotelogix is Popular For

Size

48 | Large (75-199 room)

109 | Medium (25-74 room)

98 | Small (10-24 room)

26 | X-Large (200+ room)

19 | X-Small (1-9 room)

Country

126 | India

28 | Philippines

20 | United States of America

14 | Thailand

8 | United Kingdom

8 | Tanzania

7 | Saudi Arabia

7 | Canada

6 | Mexico

6 | United Arab Emirates

5 | Sri Lanka

4 | Indonesia

4 | Cambodia

4 | Laos

3 | Morocco

3 | Qatar

3 | Kenya

2 | Taiwan

2 | Malaysia

2 | Bahamas

2 | Peru

2 | Botswana

1 | Brazil

1 | Spain

1 | Argentina

1 | Azerbaijan

1 | Nigeria

1 | Honduras

1 | Lesotho

1 | Italy

1 | Maldives

1 | Egypt

1 | Ireland

1 | Mongolia

1 | Greece

1 | New Zealand

1 | Vietnam

1 | Chile

1 | Moldova

1 | France

1 | Jordan

1 | Singapore

1 | Namibia

1 | Bhutan

1 | Turks and Caicos Islands

Type

109 | Bed & Breakfast & Inns

132 | Boutiques

57 | Branded Hotels

1 | Casinos

75 | City Center Hotels

74 | Airport/Conference Hotels

21 | Extended Stay & Serviced Apartments

16 | Hostels

67 | Limited Service & Budget Hotels

108 | Luxury Hotels

8 | Motels

105 | Resorts

6 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

Region

33 | North America

14 | Europe

195 | Asia Pacific

1 | Oceania

18 | Middle East

6 | South America

3 | Central America

19 | Africa

Category

82 | Channel Managers

62 | Booking Engine

29 | Revenue Management Systems

218 | Property Management Systems

139 | Hotel Management Software

6 | Rate Shopping

Didn’t find what you were looking for?

What is Hotelogix?

Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix Channel Manager (formerly axisrooms) is a comprehensive software platform designed to streamline and optimize hotel operations, specifically focusing on managing room availability, rates, and bookings across multiple Online Travel Agencies (OTAs). This tool is particularly valuable for hoteliers looking to increase revenue and improve operational efficiency. With robust features such as seamless integrations with Content Management Systems (CMS) and OTA channels, the platform simplifies multi-property management while ensuring real-time updates and minimizing the risk of overbookings. Additionally, its reservation tracking capability ensures systematic reporting and boosts the customer experience. The adaptable system supports both on-site and remote work, making it a flexible and essential asset for modern hotel management.

Capabilities

profile-empty-state.svg

Hotelogix doesn’t have any benefits or use cases available

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Hotelogix Reviews Summary

4.8
Excellent
82 reviews
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Boutiques 97% recommended by 132 Boutiques
Bed & Breakfast & Inns 97% recommended by 109 Bed & Breakfast & Inns
Luxury Hotels 97% recommended by 108 Luxury Hotels
Resorts 95% recommended by 105 Resorts
City Center Hotels 95% recommended by 75 City Center Hotels
Airport/Conference Hotels 96% recommended by 74 Airport/Conference Hotels
Limited Service & Budget Hotels 97% recommended by 67 Limited Service & Budget Hotels
Branded Hotels 97% recommended by 57 Branded Hotels
Extended Stay & Serviced Apartments 95% recommended by 21 Extended Stay & Serviced Apartments
Hostels 98% recommended by 16 Hostels
Vacation Rentals & Villas 99% recommended by 14 Vacation Rentals & Villas
Motels 89% recommended by 8 Motels
RV Parks & Campgrounds 87% recommended by 6 RV Parks & Campgrounds
Casinos 100% recommended by 1 Casinos

Achievements

Trending Product

This vendor's trending score is rising, Hotelogix Channel Manager (formerly axisrooms) is the #13 most trending product in the Channel Managers category (out of 111) and the #528 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Hotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
78 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Hotelogix Pricing

Pricing Available By Request

Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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2

Success Stories

8

References

12

Featured Customers

More Products by Hotelogix

https://ucarecdn.com/7921aba4-64a9-4c90-8f74-1a52aae4eca9/
Hotelogix Property Management Systems

Hotelogix offers the most powerful, full-stack solution for hotels that cover operations, distribution, reputation, marketing automation, and guest-facing technologies. The 360-degree hotel tech solutions include Cloud-based PMS, Channel Manager, Automated Revenue Management, Booking Engine, Reputation Management, Marketing Automation, Guest facing Contactless solutions for Feedback, Check-in/Check-out and concierge services. Hotelogix is everything you need to manage your hotel business! About Hotelogix Founded in 2008, Hotelogix has merged with AxisRooms and RepUp and is now Hotelogix PTE. Headquartered in Singapore, Hotelogix is one of the largest SaaS technologies entities for the hospitality industry and leaders in the APAC market. Hotelogix PTE now has 200+ employees, a customer base spanning 100+ countries, and is powering 10000+ hospitality businesses from all around the world.

4.8 (218 REVIEWS)

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Hotelogix HMS Hotel Management Software

Hotelogix is a robust cloud-based hotel PMS, that offers next-gen capabilities needed by hotels to simplify reservations, improve operating efficiency and enhance the guest experience. From increasing online market reach to driving more bookings and automating room operations, Hotelogix takes care of all key aspects required for smooth hotel operations.   Hotelogix enables real-time integration with all major Global Distribution Systems, Online Travel Agents, and Channel Managers, to expand your market reach, increase occupancy rates, and eliminate booking errors.   The intuitive Frontdesk console syncs seamlessly with unlimited Point of Sale (POS) outlets. This helps you manage and monetize a wide variety of services at your property like restaurants, mini bar, spa, travel desk, and so on. A dedicated housekeeping module syncs with Frontdesk and helps in efficiently automating and managing daily housekeeping activities.   Access to 100+ built-in reports helps you in tracking and analyzing your hotel’s current performance & growth. These reports help you make informed decisions and forecast strategies to increase bookings and improve guest experiences.   Hotelogix also offers integration with best-in-class third-party solutions to cater to your every business requirement- channel managers, revenue managers, accounting systems, in-room devices, POS systems, reputation management tools, business intelligence and more.   In addition to the web-based interface, Hotelogix Mobile Hotel App lets you manage your hotel operations on the go. This also helps hoteliers stay on top of the critical KPIs via Management Dashboard.   Hotelogix is available in multiple languages like English, French, Spanish, Portuguese, German, Russian, Arabic, Thai and Turkish and is trusted by hoteliers across 100+ countries.

4.9 (139 REVIEWS)

/uploads/2018/01/Picture1-1024x530.png
Hotelogix Channel Manager (formerly axisrooms) Channel Managers

AxisRooms came into existence with the consolidation of need, experience and tough grind by three of the medalist’s in the Travel & Hospitality industry. In the year 2011, company was founded with an intention to increase and improve Hotel Business Distribution using breakthrough technological solution with a vision to help clients transition to better business practices. AxisRooms’s Strategic team works using clear & down to earth methodologies with the client, digging deep into its roots & shoots to come up with insights & answers.

4.8 (82 REVIEWS)

/uploads/2017/12/Capture-1024x496.jpg
Hotelogix Booking Engine (formerly AxisRooms) Booking Engine

AxisRooms came into existence with the consolidation of need, experience and tough grind by three of the medalist’s in the Travel & Hospitality industry. In the year 2011, company was founded with an intention to increase and improve Hotel Business Distribution using breakthrough technological solution with a vision to help clients transition to better business practices. AxisRooms’s Strategic team works using clear & down to earth methodologies with the client, digging deep into its roots & shoots to come up with insights & answers.

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/uploads/2018/01/Capture-1-1024x493.jpg
Hotelogix RMS (formerly AxisRooms) Revenue Management Systems

AxisRooms came into existence with the consolidation of need, experience and tough grind by three of the medalist’s in the Travel & Hospitality industry. In the year 2011, company was founded with an intention to increase and improve Hotel Business Distribution using breakthrough technological solution with a vision to help clients transition to better business practices. AxisRooms’s Strategic team works using clear & down to earth methodologies with the client, digging deep into its roots & shoots to come up with insights & answers.

4.8 (29 REVIEWS)

/uploads/2018/01/Capture1-2-1024x490.jpg
Hotelogix Rate Shopper (formerly AxisRooms) Rate Shopping

AxisRooms came into existence with the consolidation of need, experience and tough grind by three of the medalist’s in the Travel & Hospitality industry. In the year 2011, company was founded with an intention to increase and improve Hotel Business Distribution using breakthrough technological solution with a vision to help clients transition to better business practices. AxisRooms’s Strategic team works using clear & down to earth methodologies with the client, digging deep into its roots & shoots to come up with insights & answers.

5.0 (6 REVIEWS)

Hotelogix Reviews

Hotelier Rating

Excellent
283
Very Good
16
Average
4
Poor
1
Terrible
4

Property Size

  • X-Small (19)
  • Small (98)
  • Medium (109)
  • Large (48)
  • X-Large (26)

Country

  • India
    India
    (126)
  • Philippines
    Philippines
    (28)
  • United States of America
    United States of America
    (20)
  • Thailand
    Thailand
    (14)
  • United Kingdom
    United Kingdom
    (8)
  • Tanzania
    Tanzania
    (8)
  • Saudi Arabia
    Saudi Arabia
    (7)
  • Canada
    Canada
    (7)
  • Mexico
    Mexico
    (6)
  • United Arab Emirates
    United Arab Emirates
    (6)
  • Sri Lanka
    Sri Lanka
    (5)
  • Indonesia
    Indonesia
    (4)
  • Cambodia
    Cambodia
    (4)
  • Laos
    Laos
    (4)
  • Morocco
    Morocco
    (3)
  • Qatar
    Qatar
    (3)
  • Kenya
    Kenya
    (3)
  • Taiwan
    Taiwan
    (2)
  • Malaysia
    Malaysia
    (2)
  • Bahamas
    Bahamas
    (2)
  • Peru
    Peru
    (2)
  • Botswana
    Botswana
    (2)
  • Brazil
    Brazil
    (1)
  • Spain
    Spain
    (1)
  • Argentina
    Argentina
    (1)
  • Azerbaijan
    Azerbaijan
    (1)
  • Nigeria
    Nigeria
    (1)
  • Honduras
    Honduras
    (1)
  • Lesotho
    Lesotho
    (1)
  • Italy
    Italy
    (1)
  • Maldives
    Maldives
    (1)
  • Egypt
    Egypt
    (1)
  • Ireland
    Ireland
    (1)
  • Mongolia
    Mongolia
    (1)
  • Greece
    Greece
    (1)
  • New Zealand
    New Zealand
    (1)
  • Vietnam
    Vietnam
    (1)
  • Chile
    Chile
    (1)
  • Moldova
    Moldova
    (1)
  • France
    France
    (1)
  • Jordan
    Jordan
    (1)
  • Singapore
    Singapore
    (1)
  • Namibia
    Namibia
    (1)
  • Bhutan
    Bhutan
    (1)
  • Turks and Caicos Islands
    Turks and Caicos Islands
    (1)

Region

  • North America
    North America
    (33)
  • Europe
    Europe
    (14)
  • Asia Pacific
    Asia Pacific
    (195)
  • Oceania
    Oceania
    (1)
  • Middle East
    Middle East
    (18)
  • South America
    South America
    (6)
  • Central America
    Central America
    (3)
  • Africa
    Africa
    (19)

Hoteliers say

Hoteliers like Hotelogix for its all-in-one platform that simplifies operations, limits the need for additional applications, and enhances revenue through comprehensive functionality. Key features include seamless integrations with CMS and OTA channels, effective multi-property management, and robust reservation tracking. Although some find the interface outdated, ongoing UI improvements are noted. The adaptable system supports remote work and systematic reporting, ultimately enhancing customer experience and operational efficiency.

AI-generated from the text of customer reviews

Supportive training and onboarding
Reservation tracking
All-in-one platform
Remote access
Multi-property management
Outdated user interface
Date selection issues
Detailed reporting
Mobile app limitations
CMS and OTA integration

Looking for specific info?

10

Very good service

Owner from 10 to 24 room Bed & Breakfast & Inn in Silver Star (Canada)

Verified
29 days ago
My account manager helps me sorted out all problems, very patiently, housekeeping, POS system all in one, easy to use.
Country Canada
Owner
Small Hotel
Share review
10

Everything is so easy to operate

GM from 10 to 24 room Boutique in Sirmour (India)

Verified
1 months ago
All the staff members are so supportive Kaushik the most humble person I work, he made things so easy.
Country India
GM
Small Hotel
Share review
10

Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required

Manager from 10 to 24 room in Pleasant Grove (United States of America)

Verified
1 months ago
That we can do easier job since it is a connected online system. also it is good that we have live chat.
Country United States of America
Manager
Small Hotel
Share review
10

Ease of use

Online Sales Manager from 25-49 room Bed & Breakfast & Inn in New Delhi (India)

Verified
1 months ago
1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data can be extracted from this software in terms of guest details and revenue
Country India
Online Sales Manager
Medium Hotel
Share review
8

I found the Hotelogix system very easy and reliable.

General Manager from 10 to 24 room City Center Hotel in Oshakati (Namibia)

Verified
1 months ago
Bookings and POS and management console those are very much enjoyable when operating them although the whole system is good.
Country Namibia
General Manager
Small Hotel
Share review
10

Very good service

Manager from 10 to 24 room Boutique in Muthuvaankudi (India)

Verified
1 months ago
The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly
Country India
Manager
Small Hotel
Share review
9

Smooth Operator

General Manager from 25-49 room Boutique in Bengaluru (India)

Verified
1 months ago
We have been using Axis Rooms since 6 years, now known as Hotelogix. The distribution is quick and instant and smooth we had no issues thus far. We could block errant channels for not maintaining rate parity or for creating their own promotions.And the support team reponse is efficient but still has room to improve
Country India
General Manager
Medium Hotel
Share review
10

Highly Recommend Hotelogix

General Manager from 10 to 24 room Boutique in Siem Reap (Cambodia)

Verified
2 months ago
Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room bl...
Country Cambodia
General Manager
Small Hotel
Share review
10

the system is easy to use and efficient

Manager from 10 to 24 room Bed & Breakfast & Inn in Val David (Canada)

Verified
2 months ago
I like the simplicity as mentioned above the screen is easy to understand & the tech support is a + as if you have a problem they can fix it almost immediately. Jagdish Singh really helped me with my prices & I highly recommend him
Country Canada
Manager
Small Hotel
Share review
10

Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service

Resident Manager from 25-49 room Bed & Breakfast & Inn in Bangkok (Thailand)

Verified
3 months ago
Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond Promptly: Timely responses to customer inquiries are vital. Aim to address questions and co...
Country Thailand
Resident Manager
Medium Hotel
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  • 9

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.

by Manish Kumar (Western Community College) on January 12, 2025

Question:

What differentiates this product or service from the competition?

Answer:

It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.

by Manish Kumar (Western Community College) on January 12, 2025

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.

by Manish Kumar (Western Community College) on January 12, 2025

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
RecommendationAvatar
Manish Kumar Hospitality Instructor @ Western Community College
RecommendationAvatar
Kharla Luneta Group Genera Manager @ Enable Hospitality, inc
Are you a consultant or vendor that recommends Hotelogix? Leave a recommendation

News

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1 year ago

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2 years ago

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Hotelogix

2 years ago

Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.

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Hotelogix Integrations

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Support

Unverified

Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

97%

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