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Hotelogix Channel Manager (formerly axisrooms)
4.8 (82 REVIEWS)
HT Score
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotelogix Channel Manager (formerly axisrooms)
Ranked 7 (out of 111) in Channel Managers
The hotel management software that through one single click, allows you to refresh inventory and pricing in real time basis.
97% recommended by 280 hotels
What is Hotelogix?
Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix Channel Manager (formerly axisrooms) is a comprehensive software platform designed to streamline and optimize hotel operations, specifically focusing on managing room availability, rates, and bookings across multiple Online Travel Agencies (OTAs). This tool is particularly valuable for hoteliers looking to increase revenue and improve operational efficiency.
With robust features such as seamless integrations with Content Management Systems (CMS) and OTA channels, the platform simplifies multi-property management while ensuring real-time updates and minimizing the risk of overbookings. Additionally, its reservation tracking capability ensures systematic reporting and boosts the customer experience. The adaptable system supports both on-site and remote work, making it a flexible and essential asset for modern hotel management.
Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
0/1 features
Hotelogix Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix Channel Manager (formerly axisrooms) is the #12 most trending product in the Channel Managers category (out of 111) and the #511 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hotelogix Pricing
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Omar Khoso Carrera
General Manager Sales and Marketing @
Gromaxx Hotel Management LLC
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Ayman Salem
Sales, and Marketing Our Zanzibar Group @
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
Matthew Werner
VP of Hotel Operations @
Hotel Plaza Boulevard
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
Nishi Ratnayake
Asst Manager ECommerce @
Galadari Hotel
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
Brian Coleman
General Manager @
The Biltmore Greensboro Hotel
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
Ian Jackson
General Manager @
The Southcliff Hotel
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
Amin Jamal
Owner @
REGENCY GRAND SUITES
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
Rei Matsuda
CEO @
Kokotel Bangkok Dheva Thonglor
Featured Customers
Popularity by Segment
Size
17 | X-Small (1-9 room)
97 | Small (10-24 room)
109 | Medium (25-74 room)
48 | Large (75-199 room)
26 | X-Large (200+ room)
Country
124 | India
28 | Philippines
20 | United States of America
14 | Thailand
9 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
6 | Mexico
6 | United Arab Emirates
6 | Canada
5 | Sri Lanka
4 | Indonesia
4 | Cambodia
4 | Laos
3 | Morocco
3 | Qatar
3 | Kenya
2 | Taiwan
2 | Malaysia
2 | Bahamas
2 | Peru
2 | Botswana
1 | Brazil
1 | Spain
1 | Argentina
1 | Azerbaijan
1 | Nigeria
1 | Honduras
1 | Lesotho
1 | Italy
1 | Maldives
1 | Egypt
1 | Ireland
1 | Mongolia
1 | Greece
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Namibia
1 | Bhutan
1 | Turks and Caicos Islands
Type
133 | Boutiques
108 | Bed & Breakfast & Inns
107 | Luxury Hotels
104 | Resorts
75 | City Center Hotels
74 | Airport/Conference Hotels
65 | Limited Service & Budget Hotels
57 | Branded Hotels
21 | Extended Stay & Serviced Apartments
16 | Hostels
13 | Vacation Rentals & Villas
8 | Motels
6 | RV Parks & Campgrounds
1 | Casinos
Region
193 | Asia Pacific
32 | North America
19 | Africa
18 | Middle East
15 | Europe
6 | South America
3 | Central America
1 | Oceania
Category
216 | Property Management Systems
138 | Hotel Management Software
82 | Channel Managers
61 | Booking Engine
29 | Revenue Management Systems
6 | Rate Shopping
More Products by Hotelogix
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Hotelogix for its all-in-one platform that simplifies operations, limits the need for additional applications, and enhances revenue through comprehensive functionality. Key features include seamless integrations with CMS and OTA channels, effective multi-property management, and robust reservation tracking. Although some find the interface outdated, ongoing UI improvements are noted. The adaptable system supports remote work and systematic reporting, ultimately enhancing customer experience and operational efficiency.
AI-generated from the text of customer reviews
Looking for specific info?
10
Everything is so easy to operate
GM from 10 to 24 room Boutique in Sirmour (India)
Verified
17 days ago
All the staff members are so supportive Kaushik the most humble person I work, he made things so easy.
India
India
GM
Small Hotel
10
Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required
Manager from 10 to 24 room in Pleasant Grove (United States of America)
Verified
17 days ago
That we can do easier job since it is a connected online system. also it is good that we have live chat.
United States of America
United States of America
Manager
Small Hotel
10
Ease of use
Online Sales Manager from 25-49 room Boutique in New Delhi (India)
Verified
23 days ago
1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready to sort out my doubts 3) A lot of data can be extracted from this software in terms of guest details and revenue
India
India
Online Sales Manager
Medium Hotel
8
I found the Hotelogix system very easy and reliable.
General Manager from 10 to 24 room City Center Hotel in Oshakati (Namibia)
Verified
23 days ago
Bookings and POS and management console those are very much enjoyable when operating them although the whole system is good.
Namibia
Namibia
General Manager
Small Hotel
10
Very good service
Manager from 10 to 24 room Boutique in Muthuvaankudi (India)
Verified
25 days ago
The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly
India
India
Manager
Small Hotel
9
Smooth Operator
General Manager from 25-49 room Boutique in Bengaluru (India)
Verified
28 days ago
We have been using Axis Rooms since 6 years, now known as Hotelogix. The distribution is quick and instant and smooth we had no issues thus far. We could block errant channels for not maintaining rate parity or for creating their own promotions.And the support team reponse is efficient but still has room to improve
India
India
General Manager
Medium Hotel
10
Very good service
Manager from 10 to 24 room Bed & Breakfast & Inn in Cowes (United Kingdom)
Verified
1 months ago
My account manager helps me sorted out all problems, very patiently, housekeeping, POS system all in one, easy to use.
United Kingdom
United Kingdom
Manager
Small Hotel
10
Highly Recommend Hotelogix
General Manager from 10 to 24 room Boutique in Siem Reap (Cambodia)
Verified
1 months ago
Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, booking, mobile, revenue, load time, upsell, booking engine, reporting, reservations, checkin, channel, optimize, report, distribution, room bl...
Cambodia
Cambodia
General Manager
Small Hotel
10
the system is easy to use and efficient
Manager from 10 to 24 room Bed & Breakfast & Inn in Val David (Canada)
Verified
1 months ago
I like the simplicity as mentioned above the screen is easy to understand & the tech support is a + as if you have a problem they can fix it almost immediately. Jagdish Singh really helped me with my prices & I highly recommend him
Canada
Canada
Manager
Small Hotel
10
Good service provide by Khun Kris Account Manager Thailand for training provide and follow as we request every time and ontime 24 hrs service
Resident Manager from 25-49 room Bed & Breakfast & Inn in Bangkok (Thailand)
Verified
2 months ago
Service provide very good and follow up to close case Understand Customer Needs: Actively listen to your customers to comprehend their requirements and preferences. This demonstrates empathy and allows you to tailor your services effectively. Respond Promptly: Timely responses to customer inquiries are vital. Aim to address questions and co...
Thailand
Thailand
Resident Manager
Medium Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
It is cloud-based, it has the Automated coaching engine which makes it easy to train users. It has a lot if integrations that makes it an all in one solution. It integrates to most 3rd party applications.
Question:
What differentiates this product or service from the competition?
Answer:
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Very good tech support. There are numerous reports that can be downloaded to help with analytics. You can also request the tech support to customize reports according to the company's requirements. Very quick to respond to service requests.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
The product is suitable for small to big enterprise and has a range of products to offer for the hotel's operational needs. The tech support is very strong and efficient. The ACE is very useful and handy.
Recommended by
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
Are you a consultant or vendor that recommends Hotelogix?
Leave a recommendation
Posts
Hotelogix
1 year ago
Philippines' Enable Hospitality Adopts Hotelogix to Manage Group Operations Centrally
Hotelogix
1 year ago
How Philippines-based Millennial Resorts Centralizes Control Over Multi-property Operations and Boosts Package Revenue with Hotelogix
Hotelogix
2 years ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Support
Unverified
Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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