The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Backpacker Panda Holidays shines .
Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.
Side-by-side ratings based on 47 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 0 | 47 |
After analyzing 47 verified reviews, Backpacker Panda Holidays users most value its , while Infor users highlight ease of use, reporting, integration. Click any theme to see what reviewers say.
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Ease of Use
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Reporting
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Integration
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Housekeeping Module
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Support
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Backpacker Panda Holidays |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #44 8 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #25 24 reviews |
| Large (75-199 rooms) ▾ | — | #19 9 reviews |
| X-Large (200+ rooms) | — | #24 2 reviews |
By Property Type
| Segment | Backpacker Panda Holidays |
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| Boutique ▾ | — | #28 24 reviews |
| Luxury ▾ | — | #23 26 reviews |
| Branded / Chain ▾ | — | #29 8 reviews |
| Extended Stay ▾ | — | #31 6 reviews |
By Region
| Segment | Backpacker Panda Holidays |
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| North America ▾ | — | #22 20 reviews |
| Europe ▾ | — | #24 17 reviews |
| Asia Pacific | — | #28 1 reviews |
Choosing between Backpacker Panda Holidays by Backpacker Panda Holidays and Infor HMS hinges on your hotel's size, operational complexity, and regional presence. Backpacker Panda is a tiny, less-reviewed platform with no recent activity or verified integrations, primarily suited for small, niche operations. In contrast, Infor HMS boasts a broad feature set, extensive integrations, and a proven track record with over 46 reviews, emphasizing its suitability for larger or more complex hotels seeking robust management tools.
Both promise to streamline hotel operations, but their approaches differ. Backpacker Panda's limited features and lack of recent data make it challenging to assess its effectiveness. Infor's mature platform, backed by current reviews and a significant user base, clearly demonstrates its capacity to deliver value. Are you prepared to adopt a solution with limited feedback, or do you prefer a system with proven reliability and extensive capabilities?
Backpacker Panda Holidays offers a very basic, essentially unreviewed platform with no recent activity, making it difficult to gauge its effectiveness or support quality. It lacks key features like integrations, reporting, or dedicated modules, which are critical for hotel operations today. Conversely, Infor HMS, with 46 reviews, a 4.04/5 overall rating, and recent feedback, offers a suite of over 20 features, including housekeeping, guest profiles, revenue management, and multi-lingual support.
While Backpacker Panda's limited data suggests it might be suitable for very small or experimental ventures, Infor provides a comprehensive, scalable system proven in diverse markets. Do you want a proven system with recent support and features, or are you considering an untested platform with no current user feedback?
If your hotel needs a reliable, feature-rich property management system capable of handling multiple properties, integrations, and advanced operational needs, go with Infor HMS. Its extensive capabilities—like guest CRM, revenue management, and multi-currency support—make it ideal for medium to large hotels or chains.
On the other hand, if your hotel operates on a very small scale or is just starting out, and if you’re comfortable with limited features and no recent reviews, Backpacker Panda might seem appealing. However, the lack of recent activity and reviews makes it hard to recommend confidently. For most hotels looking to optimize operations today, Infor’s proven track record is the safer choice.
Backpacker Panda Holidays has no recent reviews or ratings, so its user interface and onboarding process cannot be reliably assessed. Its unverified profile suggests it might have a minimal or outdated UI, which could hinder staff adoption. In contrast, Infor HMS, with a 3.88/5 ease of use rating from 46 reviews, is generally considered user-friendly, with a straightforward navigation structure and a relatively short onboarding process rated at 3.64/5.
Most users highlight Infor’s intuitive interface, despite some reports of glitches during updates. Edge: Infor HMS.
Backpacker Panda Holidays offers no verified features or modules, making it impossible to evaluate its capabilities. Conversely, Infor HMS provides a rich suite of over 20 features, including housekeeping, online support, guest profiles, calendar view, direct billing, role management, multi-lingual support, mobile app, multi-currency handling, payment processing, revenue management, ancillary revenue tracking, custom rates, revenue reports, group functionality, and automated night audits.
Its extensive feature set supports complex operations and diverse hotel types. Edge: Infor HMS.
Backpacker Panda Holidays has no recent reviews or support ratings, so its support quality is unknown. Infor HMS, with a 4.04/5 support rating from 46 reviews, is praised for its responsiveness and professionalism, often resolving issues promptly and guiding users effectively. Several reviews mention the importance of support during unexpected glitches or updates.
Given the current review count and recent feedback, Infor's support team is clearly more reliable. Edge: Infor HMS.
Backpacker Panda Holidays has no verified integrations or partner connections, limiting its potential for seamless operational workflows. Infor HMS, with 113 verified partners, connects with major booking platforms like Booking.com, Expedia, and HRS, and features integrations with revenue management, POS, and other operational systems.
These integrations streamline data flow and reduce manual effort. Edge: Infor HMS.
Backpacker Panda Holidays lacks recent reviews or ratings, making hotel satisfaction impossible to gauge. Infor HMS, with a 4.04/5 overall rating and high satisfaction among diverse property types—particularly boutique hotels (4.18/5) and branded hotels (4.5/5)—demonstrates strong user approval.
Recent reviews emphasize operational improvements and support responsiveness. Given the review volume and recency, Infor’s ratings are more trustworthy. Edge: Infor HMS.
Both products do not publicly disclose pricing details, and no trial or freemium options are available. Given the lack of transparency and recent activity, pricing remains uncertain for both, but Infor’s enterprise features suggest a potentially higher investment level suited for larger operations.
The core difference is that Infor HMS is a mature, feature-rich platform with extensive integrations, proven support, and recent validation through numerous reviews. Backpacker Panda Holidays remains largely unreviewed and untested in the current market, limiting its reliability as a management solution.
If your hotel needs a dependable, scalable system with a broad feature set, go with Infor HMS. It offers proven value, support, and flexibility. Conversely, if your operation is very small, experimental, or regionally limited, Backpacker Panda might suffice, but the lack of recent reviews makes it a risky choice.
For most hotels aiming for operational efficiency and growth, Infor HMS is the definitive choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Backpacker Panda Holidays |
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According to HTR's product database, Backpacker Panda Holidays and Infor HMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Backpacker Panda Holidays |
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| Calendar view | ||
| Centralized user & role management | ||
| Direct billing | ||
| Guest profiles | ||
| Housekeeping module | ||
| Online 24/7 support |
Showing top differences. 8 more features differ between these products.
What hoteliers love
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.
Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.
Where hoteliers push back
Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.
Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Backpacker Panda Holidays and Infor HMS share many core Property Management Systems features, but each has unique capabilities. Backpacker Panda Holidays offers 0 verified integration partners, while Infor HMS offers 113. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Backpacker Panda Holidays: No. Infor HMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Backpacker Panda Holidays has an HT Score of 0 and Infor has 22. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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