Backpacker Panda Holidays vs. Infor HMS: Which Is Right for You?

Updated May 15, 2026  ·  47 verified reviews analyzed

TLDR

We analyzed 47 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Backpacker Panda Holidays shines .

Infor shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest profiles.

See the full breakdown below ↓

How Does Backpacker Panda Holidays Compare to Infor HMS?

Side-by-side ratings based on 47 verified hotelier reviews on HTR.

HTScore
0
22
Likelihood to Recommend
0%
74%
Ease of Use
0.0/5
3.9/5
Customer Support
0.0/5
4.1/5
Value for Money
0.0/5
3.6/5
Starting Price Contact sales Contact sales
Verified Reviews 0 47

What Are the Pros and Cons of Backpacker Panda Holidays vs Infor HMS?

After analyzing 47 verified reviews, Backpacker Panda Holidays users most value its , while Infor users highlight ease of use, reporting, integration. Click any theme to see what reviewers say.

Backpacker Panda Holidays Infor Infor
Pros
+ Ease of Use
+ Reporting
+ Integration
+ Housekeeping Module
Cons
Support
Ease of Use
Updating Issues

Backpacker Panda Holidays vs Infor: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Backpacker Panda Holidays Infor Infor
Small (10-24 rooms) #44 8 reviews
Mid-Size (25-74 rooms) #25 24 reviews
Large (75-199 rooms) #19 9 reviews
X-Large (200+ rooms) #24 2 reviews

By Property Type

Segment Backpacker Panda Holidays Infor Infor
Boutique #28 24 reviews
Luxury #23 26 reviews
Branded / Chain #29 8 reviews
Extended Stay #31 6 reviews

By Region

Segment Backpacker Panda Holidays Infor Infor
North America #22 20 reviews
Europe #24 17 reviews
Asia Pacific #28 1 reviews

The Decision

Choosing between Backpacker Panda Holidays by Backpacker Panda Holidays and Infor HMS hinges on your hotel's size, operational complexity, and regional presence. Backpacker Panda is a tiny, less-reviewed platform with no recent activity or verified integrations, primarily suited for small, niche operations. In contrast, Infor HMS boasts a broad feature set, extensive integrations, and a proven track record with over 46 reviews, emphasizing its suitability for larger or more complex hotels seeking robust management tools.

Both promise to streamline hotel operations, but their approaches differ. Backpacker Panda's limited features and lack of recent data make it challenging to assess its effectiveness. Infor's mature platform, backed by current reviews and a significant user base, clearly demonstrates its capacity to deliver value. Are you prepared to adopt a solution with limited feedback, or do you prefer a system with proven reliability and extensive capabilities?

Is Backpacker Panda Holidays or Infor HMS Better for Hotels?

Backpacker Panda Holidays offers a very basic, essentially unreviewed platform with no recent activity, making it difficult to gauge its effectiveness or support quality. It lacks key features like integrations, reporting, or dedicated modules, which are critical for hotel operations today. Conversely, Infor HMS, with 46 reviews, a 4.04/5 overall rating, and recent feedback, offers a suite of over 20 features, including housekeeping, guest profiles, revenue management, and multi-lingual support.

While Backpacker Panda's limited data suggests it might be suitable for very small or experimental ventures, Infor provides a comprehensive, scalable system proven in diverse markets. Do you want a proven system with recent support and features, or are you considering an untested platform with no current user feedback?

Infor HMS vs Backpacker Panda Holidays: Which Should Your Hotel Choose?

If your hotel needs a reliable, feature-rich property management system capable of handling multiple properties, integrations, and advanced operational needs, go with Infor HMS. Its extensive capabilities—like guest CRM, revenue management, and multi-currency support—make it ideal for medium to large hotels or chains.

On the other hand, if your hotel operates on a very small scale or is just starting out, and if you’re comfortable with limited features and no recent reviews, Backpacker Panda might seem appealing. However, the lack of recent activity and reviews makes it hard to recommend confidently. For most hotels looking to optimize operations today, Infor’s proven track record is the safer choice.

Is Backpacker Panda Holidays or Infor HMS Easier to Use?

Backpacker Panda Holidays has no recent reviews or ratings, so its user interface and onboarding process cannot be reliably assessed. Its unverified profile suggests it might have a minimal or outdated UI, which could hinder staff adoption. In contrast, Infor HMS, with a 3.88/5 ease of use rating from 46 reviews, is generally considered user-friendly, with a straightforward navigation structure and a relatively short onboarding process rated at 3.64/5.

Most users highlight Infor’s intuitive interface, despite some reports of glitches during updates. Edge: Infor HMS.

Which Has Better Features: Backpacker Panda Holidays or Infor HMS?

Backpacker Panda Holidays offers no verified features or modules, making it impossible to evaluate its capabilities. Conversely, Infor HMS provides a rich suite of over 20 features, including housekeeping, online support, guest profiles, calendar view, direct billing, role management, multi-lingual support, mobile app, multi-currency handling, payment processing, revenue management, ancillary revenue tracking, custom rates, revenue reports, group functionality, and automated night audits.

Its extensive feature set supports complex operations and diverse hotel types. Edge: Infor HMS.

Which Has Better Customer Support: Backpacker Panda Holidays or Infor HMS?

Backpacker Panda Holidays has no recent reviews or support ratings, so its support quality is unknown. Infor HMS, with a 4.04/5 support rating from 46 reviews, is praised for its responsiveness and professionalism, often resolving issues promptly and guiding users effectively. Several reviews mention the importance of support during unexpected glitches or updates.

Given the current review count and recent feedback, Infor's support team is clearly more reliable. Edge: Infor HMS.

Which Has More Integrations: Backpacker Panda Holidays or Infor HMS?

Backpacker Panda Holidays has no verified integrations or partner connections, limiting its potential for seamless operational workflows. Infor HMS, with 113 verified partners, connects with major booking platforms like Booking.com, Expedia, and HRS, and features integrations with revenue management, POS, and other operational systems.

These integrations streamline data flow and reduce manual effort. Edge: Infor HMS.

Which Do Hoteliers Rate Higher: Backpacker Panda Holidays or Infor HMS?

Backpacker Panda Holidays lacks recent reviews or ratings, making hotel satisfaction impossible to gauge. Infor HMS, with a 4.04/5 overall rating and high satisfaction among diverse property types—particularly boutique hotels (4.18/5) and branded hotels (4.5/5)—demonstrates strong user approval.

Recent reviews emphasize operational improvements and support responsiveness. Given the review volume and recency, Infor’s ratings are more trustworthy. Edge: Infor HMS.

How Much Do Backpacker Panda Holidays and Infor HMS Cost?

Both products do not publicly disclose pricing details, and no trial or freemium options are available. Given the lack of transparency and recent activity, pricing remains uncertain for both, but Infor’s enterprise features suggest a potentially higher investment level suited for larger operations.

What Type of Hotel Should Use Backpacker Panda Holidays?

  • Hotels that are small, boutique, or experimental, with minimal operational complexity.
  • Teams seeking a simple platform without integrations or advanced modules.
  • Hotels operating in regions not supported by Infor’s global presence.
  • Hotels comfortable with unverified, minimal support options.
  • Not ideal if: your hotel requires detailed reporting, integrations, or scalability.

What Type of Hotel Should Use Infor HMS?

  • Hotels of medium to large size seeking comprehensive management tools.
  • Hotels that need integrations with booking engines, revenue systems, and POS.
  • Properties looking for customizable reports and operational modules.
  • Hotels in multiple regions, especially in Asia Pacific, North America, or Europe.
  • Teams that value support, scalability, and proven track records.
  • Not ideal if: your hotel is very small, or if aesthetic and UI simplicity are priorities over functionality.

Infor HMS vs Backpacker Panda Holidays: The Bottom Line for Hotels

The core difference is that Infor HMS is a mature, feature-rich platform with extensive integrations, proven support, and recent validation through numerous reviews. Backpacker Panda Holidays remains largely unreviewed and untested in the current market, limiting its reliability as a management solution.

If your hotel needs a dependable, scalable system with a broad feature set, go with Infor HMS. It offers proven value, support, and flexibility. Conversely, if your operation is very small, experimental, or regionally limited, Backpacker Panda might suffice, but the lack of recent reviews makes it a risky choice.

For most hotels aiming for operational efficiency and growth, Infor HMS is the definitive choice.

How Much Do Backpacker Panda Holidays and Infor HMS Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Backpacker Panda Holidays Infor Infor

Which Features Does Backpacker Panda Holidays Have That Infor HMS Doesn't (and Vice Versa)?

According to HTR's product database, Backpacker Panda Holidays and Infor HMS share 0 features. Here are the key differences — features one has that the other lacks.

Feature Backpacker Panda Holidays Infor Infor
Calendar view
Centralized user & role management
Direct billing
Guest profiles
Housekeeping module
Online 24/7 support

Showing top differences. 8 more features differ between these products.

Backpacker Panda Holidays vs Infor: The Bottom Line

Backpacker Panda Holidays
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile
Infor
Infor
3.7/5 from 47 reviews

What hoteliers love

Ease of Use 60% positive

Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.

Reporting 67% positive

Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed per... Reporting features are frequently highlighted. Users appreciate both standard reports and the ability to create custom reports, aiding in detailed performance tracking. However, some find that the updates disrupt report formats and functionalities.

Integration 100% positive

Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry e... Infor HMS is praised for its seamless integration with booking platforms like Booking.com, HRS, and Expedia. This significantly reduces manual entry errors and improves efficiency in managing reservations.

Where hoteliers push back

Support 43% negative

Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate... Infor HMS's support team is frequently mentioned for their responsiveness and professionalism, crucial for resolving issues promptly. Users appreciate how support representatives guide them through problem resolutions.

Ease of Use 40% negative

Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking i... Infor HMS is generally considered easy to navigate, with intuitive multi-faceted search options. However, some users find the user interface lacking in aesthetics and feel it could be more intuitive.

Unique capabilities

Housekeeping module Online 24/7 support Guest profiles Calendar view Direct billing
3.9/5 ease of use 4.0/5 support 113 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Infor 4.0 vs 0.0 (+4)
Ease of Use Infor 3.9 vs 0.0 (+3.9)
Customer Support Infor 4.0 vs 0.0 (+4)
Value for Money Infor 3.6 vs 0.0 (+3.6)
Onboarding Infor 3.6 vs 0.0 (+3.6)

Frequently Asked Questions About Backpacker Panda Holidays vs Infor HMS

Can Backpacker Panda Holidays replace Infor HMS?

It depends on your requirements. Backpacker Panda Holidays and Infor HMS share many core Property Management Systems features, but each has unique capabilities. Backpacker Panda Holidays offers 0 verified integration partners, while Infor HMS offers 113. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Infor HMS leads in ease of use at 3.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Backpacker Panda Holidays or Infor HMS offer a free plan?

Backpacker Panda Holidays: No. Infor HMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Backpacker Panda Holidays and Infor HMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Backpacker Panda Holidays has an HT Score of 0 and Infor has 22. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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