Backpacker Panda Holidays vs. RMS:
Which Is Right for You?

The Decision

Choosing a property management system (PMS) is crucial for streamlining operations and enhancing guest experiences. You’re evaluating Backpacker Panda Holidays and RMS, two platforms designed to serve different hotel profiles but with overlapping functionalities. Backpacker Panda Holidays offers a platform with zero reviews and no recent data, casting doubt on its reliability. RMS, on the other hand, boasts over 293 reviews, with 20 recent ones in the last six months, giving it a clearer edge in trustworthiness and active support.

Both systems aim to automate reservations and manage guest data, but RMS’s extensive feature set and proven market presence make it the safer choice. Do you want a system with established support and features or an untested platform with limited data?

Is Backpacker Panda Holidays or RMS Better for Hotels?

Backpacker Panda Holidays and RMS both target hospitality businesses aiming to simplify operations, but RMS’s broader feature set and proven market presence distinguish it. Backpacker Panda Holidays provides a basic or undefined platform with no verified reviews or regional presence, making it difficult to gauge its effectiveness or stability. RMS, however, serves over 7,000 properties across 70 countries, with a comprehensive suite of features including booking management, channel integration, and revenue tools.

RMS’s recent reviews highlight its ease of use and robust customer support, while Backpacker Panda Holidays lacks recent user feedback, reducing confidence in its capabilities. Given RMS’s strong reviews, extensive integrations, and international reach, it’s better positioned to support your hotel’s growth and daily needs. Are you prepared to invest in a system with proven results or explore an untested option?

RMS vs Backpacker Panda Holidays: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich platform with a global footprint, RMS is the clear choice. It’s trusted by thousands worldwide, with over 74 features including integrated CRS, online support, payment processing, booking engine, and revenue management—features that Backpacker Panda Holidays doesn’t offer or hasn’t demonstrated.

If your hotel is a small operation or a boutique seeking a simple reservation tool without extensive integrations, Backpacker Panda Holidays might seem appealing. However, with zero reviews and no recent data, its ability to support your needs remains unverified. RMS’s recent reviews and active support make it suitable for hotels aiming for growth and operational efficiency.

In summary, RMS is the safer, more reliable option for most hotels seeking a proven system. Backpacker Panda Holidays’s lack of data and features makes it a risky choice unless your needs are minimal.

Is Backpacker Panda Holidays or RMS Easier to Use?

RMS scores high on ease of use, with a 4.28/5 rating based on recent reviews from 20 users. Customers praise its user-friendly interface, quick onboarding, and helpful support team, with comments like, “Very user friendly software,” and “Support team is very helpful and responsive.”

Backpacker Panda Holidays, however, has no reviews or recent user feedback, making it impossible to assess its usability. The absence of data raises concerns about whether your team would find it intuitive or if onboarding would be straightforward.

Edge: RMS.

Which Has Better Features: Backpacker Panda Holidays or RMS?

RMS offers an extensive suite of 74 features, including integrated CRS, online 24/7 support, payment processing, booking engine, revenue management, group bookings, housekeeping, guest CRM, and multi-lingual support. These features are vital for managing complex operations, increasing revenue, and providing a seamless guest experience.

Backpacker Panda Holidays claims to be a property management platform but offers no verified features or data to support its capabilities. Its lack of documented features contrasts sharply with RMS’s comprehensive offering, which is proven and supported by many users.

Edge: RMS.

Which Has Better Customer Support: Backpacker Panda Holidays or RMS?

RMS’s customer support ratings stand at 4.48/5, with recent reviews praising its responsiveness and helpfulness. Examples include comments like, “Support team is very helpful and responds promptly,” and “Support staff is knowledgeable and proactive.”

Backpacker Panda Holidays offers no recent reviews or support ratings, leaving its support quality uncertain. Given RMS’s active user base and positive recent feedback, it clearly provides more reliable support.

Edge: RMS.

Which Has More Integrations: Backpacker Panda Holidays or RMS?

RMS has 112 verified partners, including Criton, Sage, STR, and Net Affinity, offering extensive integration options such as channel management, payment gateways, and guest engagement tools. These integrations enable your hotel to streamline bookings, payments, and guest communication across platforms.

Backpacker Panda Holidays has no verified integrations or partnerships, which limits its ability to connect with other systems or expand functionality. The lack of integrations could hinder operational efficiency and scalability.

Edge: RMS.

Which Do Hoteliers Rate Higher: Backpacker Panda Holidays or RMS?

Since Backpacker Panda Holidays has zero reviews, it has no ratings from hoteliers. RMS’s recent reviews show an overall score of 4.56/5, with positive feedback on ease of use, customer support, and features.

RMS’s user base includes a variety of property types, from boutique hotels to RV parks, and consistently high ratings across segments. This active review base confirms RMS’s strong reputation and reliability.

Edge: RMS.

How Much Do Backpacker Panda Holidays and RMS Cost?

Backpacker Panda Holidays does not list any pricing details, which raises questions about its affordability or business model. RMS’s base price starts at $800, with no mention of hidden fees or additional costs, aligning with its feature-rich offering.

The lack of transparency around Backpacker Panda Holidays’ pricing makes it difficult to evaluate its value. RMS’s transparent, straightforward pricing supports budget planning and ROI calculations.

What Type of Hotel Should Use Backpacker Panda Holidays?

• Hotels that require a simple, low-cost reservation management system with minimal integrations.
• Small boutique inns or bed & breakfasts seeking basic automation.
• Teams that want a plug-and-play platform without complex features.
• Hotels with very limited tech support resources.
• Not ideal if you need multi-property management, advanced revenue tools, or regional support.

Not ideal if your hotel values scalability, integrations, or proven reliability—Backpacker Panda Holidays’s lack of data suggests it might not meet these needs.

What Type of Hotel Should Use RMS?

• Hotels of any size seeking a scalable, feature-rich system.
• Properties that need integrated channel management and revenue tools.
• Teams that value strong customer support and extensive integrations.
• Multi-property operators requiring centralized control and reporting.
• Hotels looking for an established platform with active user feedback.

Not ideal if you’re a small boutique with minimal tech needs or budget constraints, as RMS’s starting price of $800 might be prohibitive without needing the full suite.

RMS vs Backpacker Panda Holidays: The Bottom Line for Hotels

RMS’s extensive features, active support, proven market presence, and more recent reviews give it a decisive advantage. Its broad integration options and high user ratings make it suitable for hotels aiming to grow and optimize operations.

Backpacker Panda Holidays offers a minimal, unverified platform that lacks recent reviews or documented features. It might appeal to very small or low-tech properties, but its unknown reliability makes it a risky choice for hotels serious about growth.

If your hotel prioritizes a reliable, comprehensive PMS backed by active user feedback, RMS is the clear choice. For minimal needs with no available data, Backpacker Panda Holidays remains an unproven contender.

This detailed comparison should guide your decision, but consider your hotel’s specific needs and growth plans when choosing between these options. RMS’s proven track record and recent reviews make it the safer, more strategic investment for most hoteliers.