The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 37 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Backyou.io shines in ease of use and customer support , with exclusive features like Contact Management/CRM and PCI Compliant Payments.
Eved shines .
Side-by-side ratings based on 37 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 37 | 0 |
After analyzing 37 verified reviews, Backyou.io users most value its ease of use and learning curve, support and responsiveness, quote creation and management, while Eved users highlight . Click any theme to see what reviewers say.
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Ease of Use and Learning Curve
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Support and Responsiveness
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Quote Creation and Management
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Job Descriptions and Task Management
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Statistical and Reporting Needs
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Automated Guest Management
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Event Customization and Templates
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How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 4 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 20 reviews | — |
| Large (75-199 rooms) | #8 0 reviews | — |
| X-Large (200+ rooms) | #6 3 reviews | — |
By Property Type
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| Boutique ▾ | #6 6 reviews | — |
| Luxury ▾ | #6 4 reviews | — |
| Branded / Chain ▾ | #6 12 reviews | — |
| Extended Stay | #4 2 reviews | — |
By Region
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| North America | #11 3 reviews | — |
| Europe ▾ | #3 23 reviews | — |
Choosing between Backyou.io and Eved hinges on your specific hotel management needs in event and group booking operations. Both platforms aim to streamline event management, but they address different facets of the process. Backyou.io specializes in simplifying internal coordination and booking workflows, whereas Eved focuses on transactional spend management and procurement. Which challenges are more pressing for your team?
Backyou.io offers a dedicated solution for managing complex group and event reservations, centralizing data, and enhancing operational efficiency. Eved, by contrast, focuses on payment automation, expense tracking, and supplier relationships for large-scale events. Do you need a platform that improves internal management or one that optimizes financial transactions?
If your hotel requires a comprehensive event management system with features like proposal generation, task management, and multi-establishment coordination, Backyou.io is the stronger option. It is particularly suited for hotels managing multiple properties or large event teams, given its 33 reviews and high recent activity.
Conversely, if your hotel’s primary concern is managing event spend, invoices, and supplier payments—especially for corporate clients—Eved might seem attractive. However, with zero reviews and no recent data, Eved’s suitability remains unverified for your needs.
Backyou.io boasts a high ease-of-use rating at 4.91/5, supported by positive reviews citing its intuitive interface, quick onboarding, and straightforward navigation. Users praise its simplicity, with many mentioning how little training is needed to get started, and how efficiently their team can process requests and generate proposals.
Eved, on the other hand, lacks recent reviews or user ratings, making it impossible to determine its usability. Without current user feedback, we cannot assess its interface or onboarding process.
Edge: Backyou.io
Backyou.io offers 12 features, including eSignatures, customizable BEOs, CRM, PCI-compliant payments, task management, and attendee messaging—tools that directly support event organization and internal coordination. It also provides unique features like meal and seating management, which are vital for detailed event planning.
Eved, with no listed features in the available data, appears limited in scope or lacks publicly documented functionalities. It seems primarily focused on payment and spend management rather than comprehensive event operations.
Edge: Backyou.io
Backyou.io’s support receives perfect ratings, with a 5/5 customer support score and a 9.76/5 NPS. Users describe their support team as highly responsive, attentive, and quick to resolve issues, which fosters confidence and smooth operation.
Eved has no available support or onboarding ratings, making it impossible to compare customer service quality. Given the lack of recent reviews, we cannot verify its support standards.
Edge: Backyou.io
Backyou.io integrates with nine verified partners, including Mews, Opera Cloud, Apaleo, and Salesforce, enabling hotels to connect their existing property management and CRM systems. These integrations reduce manual entry and improve data accuracy.
Eved has zero listed integrations in the data, suggesting limited connectivity or a focus on standalone financial functions rather than broad hotel operational integration.
Edge: Backyou.io
Backyou.io’s recent reviews and high satisfaction scores (97% likelihood to recommend, strong ratings across categories) demonstrate a well-regarded platform among hotel operators, especially in Europe and Africa. Its diverse hotel segments, from luxury to city center properties, show widespread user approval.
Eved's lack of recent reviews and ratings prevents any meaningful comparison. Without user feedback, we cannot confirm its suitability or satisfaction levels.
Edge: Backyou.io
Backyou.io’s pricing starts at $300 per month, with no freemium or trial options indicated. This straightforward fee covers its broad feature set, making cost transparent.
Eved’s pricing model is not provided, leaving hotel operators unable to assess its value or compare affordability directly.
Not ideal if your hotel has minimal event activity or relies mainly on ad hoc bookings without need for dedicated management tools.
Not ideal if your primary goal is internal event coordination or multi-property management—Eved appears less suited for these tasks based on available data.
Backyou.io is the clear leader for hotels seeking a dedicated, feature-rich event management platform. Its recent reviews, high ratings, and extensive integrations demonstrate a proven track record of supporting complex hotel event operations effectively.
Eved, lacking current reviews and detailed features, appears limited to financial transaction management, making it less suitable for hotels focused on operational event planning. Its value remains uncertain without further data.
If your hotel’s priority is streamlining group bookings, managing multiple properties, and improving internal coordination, Backyou.io is the recommended choice. It’s a tested, well-rated platform with proven success in diverse hotel segments.
For hotels primarily concerned with optimizing event-related expenses and supplier payments, Eved could be relevant—though the absence of recent reviews warrants caution. Its focus on spend management may benefit certain large corporate hotel operations, but verification is advised before commitment.
In conclusion, based on current data, Backyou.io emerges as the more reliable, versatile, and well-supported platform for hotels that need comprehensive event management tools. Eved’s niche focus on payments and spend control might appeal to specific large-scale corporate contexts, but its lack of recent validation makes it a less certain choice for now.
Event Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | — |
According to HTR's product database, Backyou Intelligent BEO and Eved share 0 features. Here are the key differences — features one has that the other lacks.
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| Contact Management/CRM | ||
| Content & File Management | ||
| Customizable BEO, Proposal and Contract Documents | ||
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| PCI Compliant Payments | ||
| eSignatures |
What hoteliers love
Users frequently commend BackYou for its user-friendly and intuitive interface, which requires little to no training. The simplicity of navigation and... Users frequently commend BackYou for its user-friendly and intuitive interface, which requires little to no training. The simplicity of navigation and feature accessibility contributes significantly to its appeal, making it advantageous for rapid onboarding and efficient daily operations.
BackYou's support team is praised for being highly responsive and attentive, enhancing user confidence. Despite the platform's strengths, there is occ... BackYou's support team is praised for being highly responsive and attentive, enhancing user confidence. Despite the platform's strengths, there is occasional feedback regarding the timing of updates, suggesting improvements for global user synchronization.
BackYou's quote management is praised for efficiency and professionalism, greatly enhancing the proposal process. While the system is straightforward,... BackYou's quote management is praised for efficiency and professionalism, greatly enhancing the proposal process. While the system is straightforward, some users have noted issues with quotes ending in spam folders, prompting the need for manual follow-ups.
Where hoteliers push back
Users have highlighted discrepancies and challenges with the statistical features, indicating a need for improved clarity and precision in report gene... Users have highlighted discrepancies and challenges with the statistical features, indicating a need for improved clarity and precision in report generation. These enhancements are essential for better decision-making and planning.
Automatic guest management features simplify RSVPs and confirmations, offering convenience and efficiency. However, users desire more customization op... Automatic guest management features simplify RSVPs and confirmations, offering convenience and efficiency. However, users desire more customization options to finely tune these features to specific event types and client needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Backyou Intelligent BEO and Eved share many core Event Management Software features, but each has unique capabilities. Backyou Intelligent BEO offers 9 verified integration partners, while Eved offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Backyou Intelligent BEO leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Backyou Intelligent BEO: No. Eved: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Backyou.io has an HT Score of 81 and Eved has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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