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Backyou Intelligent BEO
4.8 (27 REVIEWS)
HT Score
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Backyou Intelligent BEO
Ranked 4 (out of 30) in Event Management Software
All-in-1 Groups & Events Solution for Hospitality
98% recommended by 58 hotels
More than 50% of Backyou.io’s reviews come from France.
Bell - AI powered product analyst
I analyzed all of Backyou.io’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
BackYou is a highly efficient event management software that enhances group booking and seminar organization within hotel networks. It streamlines operations through intuitive features like centralization of data, automated guest management, and multi-establishment functionalities, improving operational efficiency and guest experiences. However, users seek improvements in statistical accuracy, better integration options, and minor feature customizations to fully meet diverse business requirements.
What Types of Hotels Backyou.io is Popular For
Size
5 | Small (10-24 room)
20 | Mid-Sized (25-74 room)
36 | Large (75-199 room)
5 | X-Large (200+ room)
Country
52 | France
3 | United States of America
3 | Belgium
2 | Switzerland
1 | Taiwan
1 | Moldova
1 | India
1 | Mexico
Type
30 | Branded Hotels
26 | City Center Hotels
19 | Airport/Conference Hotels
17 | Boutiques
13 | Luxury Hotels
12 | Bed & Breakfast & Inns
11 | Limited Service & Budget Hotels
9 | Hostels
4 | Resorts
2 | Extended Stay & Serviced Apartments
1 | Casinos
1 | RV Parks & Campgrounds
Region
58 | Europe
4 | North America
2 | Asia Pacific
Category
46 | Hotel Sales Software
33 | RFPs & Proposal Management Software
27 | Event Management Software
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What is Backyou.io?
Founded in 2021 | Headquarters in Cluny (France) | 30 employees
Backyou Intelligent BEO is an advanced Groups, Meetings & Events platform for hospitality, specifically designed to streamline and enhance the management of group bookings and events for hotels. It simplifies the complex and resource-intensive process of group reservations through a centralized platform that covers the entire booking journey — from the first request to final payment. With features like AI-driven summary reviews and recommendations, automated proposal and contract generation, and seamless integration with existing PMS and CRM systems, Backyou helps hotels reduce administrative burdens, increase efficiency, and improve guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Backyou.io products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Backyou.io Reviews Analyzed: 16
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Backyou.io Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Backyou.io
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Backyou.io's Provided Description:
"Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected."
FAQs
Capabilities
Backyou.io doesn’t have any benefits or use cases available
Features
Prospecting & Lead Gen
4/5 features
Inquiry Management
4/5 features
Proposal Management
4/5 features
Workflow Automation
4/5 features
Contracts & Approvals
4/5 features
Communication & Collaboration
4/5 features
Payments & Compliance
4/5 features
Attendee Management
4/5 features
Event Planning
4/5 features
Backyou.io Reviews Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.7/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Backyou Intelligent BEO is the #5 most trending product in the Event Management Software category (out of 30) and the #236 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBackyou.io’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Backyou.io Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Backyou.io to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Excellent contract management - Intuitive and efficient!
Director from 50-74 room City Center Hotel in Paris (France)
Verified
15 days ago
- A true management tool. - Easy to use. - Adapts effectively to our needs. - Intuitive and efficient.
France
France
Director
Mid-Sized Hotel
10
Nice use of this tool
Commercial director from 50-74 room Branded Hotel in Paris (France)
Verified
15 days ago
Backyou is software that allows us to manage our events simply and smoothly. Each of our colleagues has access to job descriptions, making it very user-friendly. It's also easy to use, particularly the backup features (option management, deposit tracking, and accounts receivable tracking). The schedule is easy to read and use. The updates a...
France
France
Commercial director
Mid-Sized Hotel
10
Effective and indispensable
Director from 10 to 24 room Bed & Breakfast & Inn in Paris (France)
Verified
15 days ago
Its ease of use allows for quick processing of requests. The well-organized pages and optimal presentation of our quotes ensure a consistent look. The centralized management of client information, files, and assigned case managers is also very efficient.
France
France
Director
Small Hotel
10
Excellent experience!
Sales Associate from 25-49 room Boutique in Paris (France)
Verified
15 days ago
We use BackYou across the entire Emeraude Hotels network for managing group bookings, organizing our seminars (for several years now), and more recently, for drafting and editing our framework agreements. We are very satisfied with our experience and the ease of use of this tool! It's efficient, intuitive, easy to learn, and very practical...
France
France
Sales Associate
Mid-Sized Hotel
8
Switching to Backyou software
Sales Manager from 100 to 199 room Boutique in Lyon (France)
Verified
2 months ago
This tool is easy to use and allows for a certain speed. It allows you to manage a good number of functions on the same tool, which makes it interesting.
France
France
Sales Manager
Large Hotel
10
A simple and effective tool!
Commercial from 50-74 room City Center Hotel in Beaune (France)
Verified
2 months ago
I'm alone in the department, and BackYou has really made my life easier. Very intuitive and easy-to-use software. Considerable time savings on a daily basis. Significant improvement in communication with the teams on site. I recommend it without hesitation!
France
France
Commercial
Mid-Sized Hotel
10
Save time and improve organization
Commercial from 100 to 199 room Bed & Breakfast & Inn in Brides-les-Bains (France)
Verified
2 months ago
Very easy to use, BackYou is the essential software for managing groups and seminars. It allows you to track reservations, reminders, options, and more with just one click. Creating quotes is extremely simple and saves me a lot of time. I couldn't live without BackYou.
France
France
Commercial
Large Hotel
10
Backyou is a very easy-to-use software and helps to save time during the working day.
Sales & Events from 500+ room Boutique in Lausanne (Switzerland)
Verified
2 months ago
Easy to use, automated confirmations and job descriptions. Used on a tablet for my colleagues in the field.
Switzerland
Switzerland
Sales & Events
X-Large Hotel
10
A real asset
Seminar Manager from 50-74 room Boutique in Margny-les-Compiègne (France)
Verified
2 months ago
As the seminar sales manager for a hotel chain with over 320 hotels in France, adopting Backyou.io was a real turning point. Centralizing all group requests on a single platform allowed us to automate a multitude of tasks, improve the flow of exchanges with our clients, and better manage our key indicators: response time, pricing, and propo...
France
France
Seminar Manager
Mid-Sized Hotel
9
Process facilitator tools, intuitive and easy to use
Seminar coordinator from 100 to 199 room Airport/Conference Hotel in Velizy-Villacoublay (France)
Verified
2 months ago
Centralization of data, quotes, invoices, turnover, nothing else to add, thank you, you are a very good team.
France
France
Seminar coordinator
Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
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Backyou.io hasn’t been recommended by any experts or partners yet
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Support
Unverified
Backyou.io has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
Customer Support
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ROI
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