The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 37 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Backyou.io shines in ease of use and customer support , with exclusive features like Contact Management/CRM and PCI Compliant Payments.
Foodstorm shines .
Side-by-side ratings based on 37 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 37 | 0 |
After analyzing 37 verified reviews, Backyou.io users most value its ease of use and learning curve, support and responsiveness, quote creation and management, while Foodstorm users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Ease of Use and Learning Curve
▾
|
|
|
+
Support and Responsiveness
▾
|
|
|
+
Quote Creation and Management
▾
|
|
|
+
Job Descriptions and Task Management
▾
|
|
| Cons | |
|
−
Statistical and Reporting Needs
▾
|
|
|
−
Automated Guest Management
▾
|
|
|
−
Event Customization and Templates
▾
|
|
How each product ranks among Event Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #3 4 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #4 20 reviews | — |
| Large (75-199 rooms) | #8 0 reviews | — |
| X-Large (200+ rooms) | #6 3 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #6 6 reviews | — |
| Luxury ▾ | #6 4 reviews | — |
| Branded / Chain ▾ | #6 12 reviews | — |
| Extended Stay | #4 2 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #11 3 reviews | — |
| Europe ▾ | #3 23 reviews | — |
Choosing between Backyou Intelligent BEO and Foodstorm hinges on your hotel's core operational focus. While Backyou specializes in streamlining event management, especially group bookings and meetings, Foodstorm targets catering and food service logistics. Both aim to improve efficiency, but their scope and user base differ significantly. Which solution aligns better with your current needs and future growth plans?
Backyou.io boasts a robust set of features, a high user rating, and recent reviews from over 30 hotels, making it the more proven and trusted option. Foodstorm, while excellent for catering operations, lacks review data, integrations, and recent customer feedback, limiting its applicability for hotel event departments. If your hotel prioritizes event management, Backyou.io clearly leads.
Backyou.io and Foodstorm serve different industries, but for hotels, Backyou.io offers a dedicated platform for managing complex group and event bookings. It centralizes data, enables multi-property management, and integrates with PMS systems like Mews and Opera Cloud—features that directly impact your hotel's operations. Foodstorm is designed for catering businesses, focusing on order and delivery management, which may not address your primary event planning challenges.
The key divergence is that Backyou.io provides a comprehensive, hotel-focused event management system, while Foodstorm caters more to catering companies. Your team should consider whether your hotel needs an all-in-one event platform or a catering-specific solution.
If your hotel’s primary requirement is managing large-scale events, conferences, or group bookings, go with Backyou.io. Its features like customizable BEOs, CRM, task management, and multi-establishment handling are specifically tailored for hotel event teams.
If, however, your hotel operates a significant in-house catering service that handles food orders, delivery, and billing, Foodstorm might seem appealing. Yet, since Foodstorm lacks recent reviews, integrations, and clear support data, Backyou.io remains the more reliable, hotel-centric choice.
Backyou.io scores a remarkable 4.91 out of 5 for ease of use, backed by 14 recent reviews over the last six months. Users praise its intuitive interface, quick onboarding (rated 4.76/5), and straightforward navigation, making staff adoption smooth. Support is also highly rated at 5/5, with reviews highlighting responsive, attentive service.
Foodstorm offers no recent review data or usability ratings, making it difficult to assess its user-friendliness. Given Backyou.io’s proven ease of adoption, it clearly has the edge here.
Backyou.io packs 12 exclusive features, including eSignatures, customizable documents, contact management, PCI-compliant payments, lead forms, task management, CRM, client portal, itinerary printouts, attendee messaging, meal planning, and seating management. These are tailored for hotel event teams managing complex group bookings and meetings.
Foodstorm has no listed features or integrations, limiting its scope. Its focus on catering order management is not directly applicable to hotel event planning, making Backyou.io the more feature-rich, hotel-specific platform.
Backyou.io’s support team is highly praised, with a 5/5 rating and reviews emphasizing quick, attentive responses. Users report that support enhances confidence during onboarding and daily use, fostering effective team adoption.
Foodstorm’s support data is unavailable, and with no recent reviews, its customer service quality remains unverified. For a hotel seeking reliable, ongoing support, Backyou.io is the safer choice.
Backyou.io integrates with nine verified partners, including Stayntouch, Mews, Opera Cloud, and Salesforce. These integrations enable smooth data flow across your existing PMS, CRM, and booking systems, reducing manual work.
Foodstorm has no verified integrations listed, limiting its utility in a hotel environment with diverse technology stacks. Backyou.io’s extensive integration network offers a significant operational advantage.
Backyou.io’s recent reviews, from more than 30 hotels, give it an average rating of 81.5 on the HT Market Score, with a 97% likelihood of recommendation. Hotels across segments—luxury, city center, branded—report high satisfaction, especially for ease of use and support.
Foodstorm, lacking recent reviews or ratings, cannot be compared effectively. Given the data, Backyou.io’s user satisfaction is clearly superior.
Backyou.io charges a flat $300 monthly, with no free tier or trial information available. Its transparent pricing includes no implementation fees, offering predictable budgeting for hotels.
Foodstorm’s pricing details are unavailable, making it difficult to assess value. Given Backyou.io’s clear cost structure and proven ROI (4.76/5), it provides better upfront value.
Not ideal if your hotel primarily focuses on catering or small-scale events without complex management needs.
Not ideal if your hotel requires comprehensive event management, multi-property handling, or PMS integrations.
The core difference is that Backyou.io is designed specifically for hotel event teams, offering a centralized platform for managing group bookings, meetings, and conferences. Foodstorm is tailored for catering businesses, focusing on order and delivery processes, but lacks hotel-specific features and recent validation.
If your hotel’s priority is streamlining complex event planning, Backyou.io is the clear choice. It provides a broad feature set, proven support, and recent positive reviews, ensuring reliability and scalability.
In contrast, if your hotel mainly relies on in-house catering with straightforward food service needs, Foodstorm may be worth exploring—but only if you can verify its capabilities and integration options, which are currently lacking.
Lastly, for most hotels looking to enhance group and event management, Backyou.io’s substantial review base, recent updates, and high satisfaction ratings make it the definitive option to consider now.
Event Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|
|---|---|---|
| Starting Price | From $300/mo | — |
According to HTR's product database, Backyou Intelligent BEO and Foodstorm share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Contact Management/CRM | ||
| Content & File Management | ||
| Customizable BEO, Proposal and Contract Documents | ||
| Lead Forms | ||
| PCI Compliant Payments | ||
| eSignatures |
What hoteliers love
Users frequently commend BackYou for its user-friendly and intuitive interface, which requires little to no training. The simplicity of navigation and... Users frequently commend BackYou for its user-friendly and intuitive interface, which requires little to no training. The simplicity of navigation and feature accessibility contributes significantly to its appeal, making it advantageous for rapid onboarding and efficient daily operations.
BackYou's support team is praised for being highly responsive and attentive, enhancing user confidence. Despite the platform's strengths, there is occ... BackYou's support team is praised for being highly responsive and attentive, enhancing user confidence. Despite the platform's strengths, there is occasional feedback regarding the timing of updates, suggesting improvements for global user synchronization.
BackYou's quote management is praised for efficiency and professionalism, greatly enhancing the proposal process. While the system is straightforward,... BackYou's quote management is praised for efficiency and professionalism, greatly enhancing the proposal process. While the system is straightforward, some users have noted issues with quotes ending in spam folders, prompting the need for manual follow-ups.
Where hoteliers push back
Users have highlighted discrepancies and challenges with the statistical features, indicating a need for improved clarity and precision in report gene... Users have highlighted discrepancies and challenges with the statistical features, indicating a need for improved clarity and precision in report generation. These enhancements are essential for better decision-making and planning.
Automatic guest management features simplify RSVPs and confirmations, offering convenience and efficiency. However, users desire more customization op... Automatic guest management features simplify RSVPs and confirmations, offering convenience and efficiency. However, users desire more customization options to finely tune these features to specific event types and client needs.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Backyou Intelligent BEO and Foodstorm share many core Event Management Software features, but each has unique capabilities. Backyou Intelligent BEO offers 9 verified integration partners, while Foodstorm offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Backyou Intelligent BEO leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Backyou Intelligent BEO: No. Foodstorm: No. Neither product currently offers a free tier. Most Event Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Backyou.io has an HT Score of 81 and Foodstorm has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor