The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 53 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Backyou.io shines in ease of use and customer support , with exclusive features like Meeting Room Utilization & KPI Reporting and Mobile Sales CRM.
RFPMaker shines .
Side-by-side ratings based on 53 verified hotelier reviews on HTR.
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| Starting Price | From $300/mo | Contact sales |
| Verified Reviews | 53 | 0 |
After analyzing 53 verified reviews, Backyou.io users most value its ease of use, customizable quotes, statistics and reporting, while RFPMaker users highlight . Click any theme to see what reviewers say.
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Ease of Use
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Customizable Quotes
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Statistics and Reporting
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Support Responsiveness
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Job Descriptions
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How each product ranks among Hotel Sales Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #3 8 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #5 32 reviews | — |
| Large (75-199 rooms) | #12 0 reviews | — |
| X-Large (200+ rooms) ▾ | #6 5 reviews | — |
By Property Type
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| Boutique ▾ | #8 12 reviews | — |
| Luxury ▾ | #8 8 reviews | — |
| Branded / Chain ▾ | #7 20 reviews | — |
| Extended Stay | #9 0 reviews | — |
By Region
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| North America | #11 3 reviews | — |
| Europe ▾ | #4 38 reviews | — |
| Asia Pacific | #7 2 reviews | — |
Choosing between Backyou by Backyou.io and RFPMaker hinges on your hotel’s specific needs in sales and revenue management. Backyou.io is a comprehensive platform designed for managing complex group and event bookings, streamlining workflows, and providing in-depth reporting. RFPMaker, on the other hand, is tailored for negotiating corporate accommodation rates through direct client communication, emphasizing rate agreements and contract negotiations. Your decision should focus on whether your hotel primarily needs a full-service group booking tool or a rate negotiation platform.
Both products aim to improve efficiency and revenue, but their core focuses differ significantly. Backyou.io offers an all-in-one sales management solution with a suite of features, while RFPMaker specializes in establishing direct corporate rate agreements without additional fees. Which aligns better with your hotel’s revenue strategy?
Backyou.io is built for hotels seeking a centralized, feature-rich sales platform that simplifies group and event management, suitable for properties with high group booking volume or complex event needs. Its extensive feature set, including CRM, dashboards, and automation, addresses operational pain points across departments.
RFPMaker caters to hotels or property owners aiming to negotiate and manage corporate rates directly with clients, focusing on B2B rate agreements and bookings without commission charges. It’s ideal if your hotel relies heavily on corporate contracts and direct negotiations.
The primary divergence lies in scope: Backyou.io handles the entire sales and event process, while RFPMaker zeroes in on rate negotiations and contract management. Do you need a broad sales tool or a targeted corporate rate platform?
If your hotel needs a comprehensive platform to manage group bookings, automate proposal generation, track sales KPIs, and coordinate across departments, Backyou.io is the clear choice. It’s especially suitable if you operate multiple properties or handle large volumes of MICE business, thanks to its multi-property support and extensive reporting.
Conversely, if your hotel’s revenue heavily depends on negotiated corporate rates, and you prefer direct communication channels with corporate clients or travel agencies, RFPMaker is better. It’s designed for direct rate negotiations, contract signing, and availability management without extra charges, making it ideal for hotels focusing on corporate travel sourcing.
In summary, for broad sales and event management, go with Backyou.io; for contract-based corporate rate negotiations, RFPMaker is the preferred choice.
Backyou.io’s user interface scores a 4.98 out of 5, with reviews praising its intuitive, fast, and straightforward design. Onboarding is rated at 4.86 out of 5, and customer support at 4.94, reflecting high ease of adoption and responsiveness.
RFPMaker does not provide detailed user ratings, but with no recent reviews or feedback available, its ease of use remains uncertain. Given Backyou’s recent review activity and high ratings, it clearly demonstrates a strong user-friendly experience.
Edge: Backyou.io.
Backyou.io offers 20 dedicated features, including meeting room occupancy, lead time analysis, dashboards, sales conversion analytics, workflow automations, and contract management. These features support end-to-end sales, event management, and operational oversight.
RFPMaker offers no listed features beyond its core rate negotiation and booking functions. Its focus is narrow, emphasizing direct communication and contract signing without additional modules or automation capabilities.
The feature-rich environment of Backyou.io gives it a decisive edge, especially for hotels seeking an all-in-one sales solution.
Edge: Backyou.io.
Backyou.io maintains a high support rating of 4.94 out of 5, with reviews highlighting responsiveness, helpfulness, and proactive assistance. Customers appreciate the dedicated onboarding and ongoing support, which helps facilitate smooth implementation and usage.
RFPMaker lacks recent reviews or detailed support ratings, making it difficult to assess support quality. Its small team size suggests limited resources, and the absence of recent user feedback indicates support might be less accessible or responsive.
Edge: Backyou.io.
Backyou.io boasts integrations with eight verified partners, including major property management and booking systems like Mews, Opera Cloud, Apaleo, and Salesforce. These integrations streamline data flow across sales, operations, and PMS systems.
RFPMaker has no verified integrations listed, limiting its connectivity options. For hotels seeking a connected technology environment, Backyou.io’s integrations are a significant advantage.
Edge: Backyou.io.
Backyou.io’s recent reviews and high ratings (overall score 85.3, 47 reviews, 11 in the last 6 months) reflect strong satisfaction, especially among hotels in Europe and Africa. Its ease of use, support, and ROI are consistently praised, with a 98% likelihood to recommend.
RFPMaker has no recent reviews or ratings, making it impossible to gauge user satisfaction. Without recent feedback, Backyou.io’s high rating remains the clear leader.
Edge: Backyou.io.
Backyou.io charges a flat monthly fee of $300, with no freemium or trial options available. Pricing appears straightforward for hotels wanting a comprehensive sales platform.
RFPMaker does not list pricing details or subscription models, making comparison impossible. If cost transparency is important, Backyou.io’s listed fee offers clarity.
Not ideal if your hotel operates with minimal group or event business, or if you prefer a simple rate negotiation tool.
Not ideal if your focus is on managing large events or complex group bookings.
Backyou.io is a comprehensive, feature-rich platform designed to handle the full spectrum of group, event, and sales management. It excels at automation, reporting, seamless integrations, and supporting multi-property operations.
RFPMaker specializes in direct negotiation and contract management for corporate rates, offering a straightforward method for establishing rate agreements without additional charges. Its narrow focus makes it suitable for hotels heavily dependent on corporate travel programs.
Choose Backyou.io if your hotel needs an all-in-one sales and event management system that boosts efficiency and revenue. Opt for RFPMaker if your primary goal is rate negotiation and direct B2B client communication, especially in corporate travel sourcing.
In conclusion, for most hotels seeking a versatile, well-supported sales platform with recent reviews and a broad feature set, Backyou.io is the clear leader. RFPMaker’s niche focus may suit specific corporate contract needs but lacks the breadth of features and recent positive feedback found in Backyou.io.
Hotel Sales Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $300/mo | — |
According to HTR's product database, Backyou and RFPMaker share 0 features. Here are the key differences — features one has that the other lacks.
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| Dashboard | ||
| Demand Pace Analysis | ||
| Lead Time Analysis | ||
| Meeting Room Occupancy | ||
| Meeting Room Utilization & KPI Reporting | ||
| Sales Conversion Analytics |
Showing top differences. 8 more features differ between these products.
What hoteliers love
BackYou’s intuitive interface and ease of navigation receive numerous positive mentions. These aspects contribute significantly to time savings and us... BackYou’s intuitive interface and ease of navigation receive numerous positive mentions. These aspects contribute significantly to time savings and user satisfaction. The software is often described as user-friendly and straightforward.
Users appreciate the robust quote customization options which allow personalized branding and design. This feature is noted for enhancing professional... Users appreciate the robust quote customization options which allow personalized branding and design. This feature is noted for enhancing professional communication with clients. However, additional features to better match brand identity have been suggested.
There is notable praise for the tool's ability to generate insightful reports and statistics, crucial for decision-making and tracking performance. A... There is notable praise for the tool's ability to generate insightful reports and statistics, crucial for decision-making and tracking performance. A few users pointed out discrepancies and improvement opportunities in report detail and accuracy.
Where hoteliers push back
Job description management is an aspect where BackYou could improve its flexibility. Users indicate difficulties and seek more dynamic creation and mo... Job description management is an aspect where BackYou could improve its flexibility. Users indicate difficulties and seek more dynamic creation and modification capabilities.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Backyou and RFPMaker share many core Hotel Sales Software features, but each has unique capabilities. Backyou offers 8 verified integration partners, while RFPMaker offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Backyou leads in ease of use at 5.0/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Backyou: No. RFPMaker: No. Neither product currently offers a free tier. Most Hotel Sales Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Backyou.io has an HT Score of 85 and RFPMaker has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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