Backyou

4.9 (21 REVIEWS)

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All-in-1 Groups & Events Solution for Hospitality

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What is Backyou.io?

Founded in 2021 | Headquarters in Cluny (France) | 30 employees
Backyou is a comprehensive Groups, Meetings & Events management platform tailored for the hospitality industry. It simplifies the complex process of handling group reservations, which often involves fragmented channels and manual tasks. By centralizing these functions, Backyou allows hotels to manage the entire group booking journey from initial request to final payment, using features like branded request forms, automated proposal generation, and real-time payment tracking. Its built-in CRM, dashboards, and reporting modules enhance visibility into sales performance, while intelligent BEOs and integrated calendars streamline event coordination. Backyou effectively connects sales, operations, and finance teams, reducing errors and boosting group revenue.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Backyou.io products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Backyou.io

FAQs

Capabilities

Capture Group Requests Online

Instantly Build & Send Customized Proposals

Finalize & Track Everything

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

Website‑Embedded Request Forms

Online Venue Booking Platforms
Let customers submit group/event inquiries directly via a branded form on your website—fully customizable in content and graphics to match your look and feel.

INCLUDED

1‑Click Custom Proposals

RFPs & Proposal Management Software
Generate and send professional, complex quotes in a single click (both online and as PDFs), with full flexibility over packages and layout.

INCLUDED

Automated Contracts & Invoicing

Payments Processing Software
Automatically draft proforma documents, contracts, and invoices, keeping them up to date in real time without manual effort.

INCLUDED

CRM Features

Hotel Sales Software
Dashboard of business tasks and activities

INCLUDED

Backyou.io Reviews Summary

4.9
Excellent
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Backyou is the #4 most trending product in the Hotel Sales Software category (out of 15) and the #216 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Backyou.io’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Backyou.io Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Backyou.io Average Backyou.io

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Success Stories

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References

44

Featured Customers

Backyou.io Case Studies

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Backyou.io Reviews

Hotelier Rating

Excellent
20
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • Small (1)
  • Mid-Sized (5)
  • Large (12)
  • X-Large (3)

Country

  • France
    France
    (15)
  • Taiwan
    Taiwan
    (1)
  • Moldova
    Moldova
    (1)
  • India
    India
    (1)
  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (16)
  • Asia Pacific
    Asia Pacific
    (2)
10

Great software

Apprentie commerciale from 75-99 room Bed & Breakfast & Inn in Clermont-Ferrand (France)

Verified
2 days ago
What we appreciate most about BackYou is its ease of use and its very clear interface. As a Holiday Inn hotel, we use it daily to manage reservations and quote requests, and it makes our work much easier. It's a reliable, clear tool that saves us valuable time.
Country France
Apprentie commerciale
Large Hotel
10

I use Back you as a seminar coordinator at the Chromatics hotel for signing quotes and organizing the various services (restaurant, hotel, meeting room)

Coordinator from 100 to 199 room Bed & Breakfast & Inn in Lyon (France)

Verified
2 days ago
Efficient interface, frequent updates, ability to quickly pass on information, tasks to do, room calendar, conversation history.
Country France
Coordinator
Large Hotel
10

A complete and fun software for a MICE hotel

Chargée de clientèle from 100 to 199 room Branded Hotel in Aix-les-Bains (France)

Verified
6 days ago
Very attentive staff. Very good software, intuitive and easy to use, with many features that make my daily work easier. I highly recommend it.
Country France
Chargée de clientèle
Large Hotel
10

A great combo: powerful software and a responsive team

Responsable Communication, Qualité & RSE from 500+ room in Oxnard (United States of America)

Verified
6 days ago
The innovative solutions provided, ultra-intuitive software, easy to use on a daily basis. The platform is simple to use, intuitive, and well-designed. What I particularly appreciate is the transparency and clear tracking of each step. The team is responsive and attentive, which inspires confidence.
Country United States of America
Responsable Communication, Qualité & RSE
X-Large Hotel
10

Exceptional

Adjoint de direction et responsable commercial from 100 to 199 room Branded Hotel in Montpellier (France)

Verified
7 days ago
Backyou is a software that is efficient, fast, easy to use, effective for tracking deposits and options, maintenance with very good responsiveness on support and excellent follow-up.
Country France
Adjoint de direction et responsable commercial
Large Hotel
10

Effective and easy-to-use tool

Directrice Hébergement from 100 to 199 room Bed & Breakfast & Inn in Paris (France)

Verified
9 days ago
Ease of use, speed of customer contact, payment tracking and automatic reminders. Presentation of the proforma invoice and the final invoice.
Country France
Directrice Hébergement
Large Hotel
10

Responsive support

Commercial director from 100 to 199 room Bed & Breakfast & Inn in Lucknow (India)

Verified
9 days ago
- Responsiveness. - Proximity. - Teaching Backyou training has helped to remove certain obstacles and reassure users in their practice.
Country India
Commercial director
Large Hotel
10

Review

Comercial manager from 100 to 199 room Branded Hotel in

Verified
11 days ago
Intuitive and fast tools / Practical for having visibility and global use because 1 single interface for 36 hotels.
Comercial manager
Large Hotel
10

Top

Chef De R2ception from 50-74 room Branded Hotel in Saint-Jean-de-Luz (France)

Verified
12 days ago
Nothing to say, works very well. 100% cloud and meets expectations. I recommend it with my eyes closed. Remy is also great.
Country France
Chef De R2ception
Mid-Sized Hotel
10

A simple and efficient solution for our multi-hotel teams

Responsable commercial from 500+ room Branded Hotel in Nantes (France)

Verified
12 days ago
We rolled out Backyou across our entire hotel group (31 hotels), and the platform proved extremely easy to implement and use. The training sessions are clear and practical, allowing our teams to save valuable time on a daily basis. The Backyou team is responsive and efficient, providing excellent support. This is a solution I highly recomme...
Country France
Responsable commercial
X-Large Hotel
  • 1
  • 2
  • 3

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Support

Unverified

Backyou.io has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

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Response Time

2 days

Recommended

99%

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