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Backyou
4.9 (35 REVIEWS)
HT Score
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Backyou
Ranked 5 (out of 15) in Hotel Sales Software
All-in-1 Groups & Events Solution for Hospitality
98% recommended by 52 hotels
Accor, Sofitel, Holiday Inn & 49 others
Bell - AI powered product analyst
I analyzed all of Backyou.io’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
BackYou offers a user-friendly hotel sales software that improves operational efficiency and enhances guest satisfaction by simplifying reservation management, automating tasks, and providing clear interfaces. Users highlight its capability to streamline reporting and manage quotes effectively, significantly reducing workload and improving sales operations. However, some users note challenges with integration and customization, implying opportunities for improvements in flexibility and communication with other systems.
Accor, Sofitel, Holiday Inn & 49 others
Read their reviewsWhat Types of Hotels Backyou.io is Popular For
Size
3 | Small (10-24 room)
13 | Mid-Sized (25-74 room)
35 | Large (75-199 room)
4 | X-Large (200+ room)
Country
40 | France
3 | United States of America
3 | Belgium
2 | Switzerland
1 | Taiwan
1 | Moldova
1 | India
1 | Mexico
Type
25 | Branded Hotels
19 | City Center Hotels
17 | Airport/Conference Hotels
10 | Boutiques
10 | Luxury Hotels
8 | Bed & Breakfast & Inns
8 | Hostels
6 | Limited Service & Budget Hotels
4 | Resorts
2 | Extended Stay & Serviced Apartments
1 | Casinos
1 | RV Parks & Campgrounds
Region
46 | Europe
4 | North America
2 | Asia Pacific
Category
35 | Hotel Sales Software
27 | RFPs & Proposal Management Software
21 | Event Management Software
Didn’t find what you were looking for?
What is Backyou.io?
Founded in 2021 | Headquarters in Cluny (France) | 30 employees
Backyou is a comprehensive Groups, Meetings & Events management platform tailored for the hospitality industry. It simplifies the complex process of handling group reservations, which often involves fragmented channels and manual tasks. By centralizing these functions, Backyou allows hotels to manage the entire group booking journey from initial request to final payment, using features like branded request forms, automated proposal generation, and real-time payment tracking. Its built-in CRM, dashboards, and reporting modules enhance visibility into sales performance, while intelligent BEOs and integrated calendars streamline event coordination. Backyou effectively connects sales, operations, and finance teams, reducing errors and boosting group revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Backyou.io products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Backyou.io Reviews Analyzed: 11
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Backyou.io Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Backyou.io
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Backyou.io's Provided Description:
"Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected."
FAQs
Capabilities
Capture Group Requests Online
Capture Group Requests Online
Embed a branded form on your website so customers can easily submit group or event inquiries, including key details like dates and room needs.
Instantly Build & Send Customized Proposals
Instantly Build & Send Customized Proposals
Turn requests into personalized proposals with 1 click—select pricing, add packages, and send customized professional quotes via email or PDF.
Finalize & Track Everything
Finalize & Track Everything
Generate contracts, invoices, and BEOs automatically; monitor payments, tasks, and timelines in one shared dashboard to ensure execution.
Features
Sales CRM
4/5 features
RPF Management
4/5 features
F&B Planning
4/5 features
Contracts & E-Signatures
4/5 features
Reporting & Analytics
4/5 features
Available Add-ons & Modules
Website‑Embedded Request Forms
Online Venue Booking Platforms
Let customers submit group/event inquiries directly via a branded form on your website—fully customizable in content and graphics to match your look and feel.
1‑Click Custom Proposals
RFPs & Proposal Management Software
Generate and send professional, complex quotes in a single click (both online and as PDFs), with full flexibility over packages and layout.
Automated Contracts & Invoicing
Payments Processing Software
Automatically draft proforma documents, contracts, and invoices, keeping them up to date in real time without manual effort.
Backyou.io Reviews Summary
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, Backyou is the #4 most trending product in the Hotel Sales Software category (out of 15) and the #171 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBackyou.io’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Backyou.io Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Featured Customers
More Products by Backyou.io
Hotelier Rating
Looking for specific info?
10
Easy and useful
Alternante au service commercial from 100 to 199 room Branded Hotel in Paris (France)
Verified
4 days ago
The Backyou software is very intuitive and easy to use, which saves me a lot of time when creating a quote.
France
France
Alternante au service commercial
Large Hotel
10
Very complete and easy to use tool
Commercial manager from 25-49 room Airport/Conference Hotel in Mosnes (France)
Verified
4 days ago
- An intuitive platform to use, saving time during setup. - Personalized quotes (photos, texts and descriptions). - Connectivity with our PMS.
France
France
Commercial manager
Mid-Sized Hotel
10
Review
Responsable Restauration from 100 to 199 room Branded Hotel in Paris (France)
Verified
7 days ago
The software is easy to use and its ergonomics have been very well thought out. It is quick and intuitive to navigate.
France
France
Responsable Restauration
Large Hotel
10
Very satisfied with this tool!
Responsable des Ventes from 75-99 room in Tehuacán (Mexico)
Verified
7 days ago
The fluidity, the speed of execution, the possibility of confirming online, the availability of the support team, the visual of the commercial proposal.
Mexico
Mexico
Responsable des Ventes
Large Hotel
10
Really well developed hotel group/event management software
Responsable des ventes from 25-49 room Airport/Conference Hotel in Maslives (France)
Verified
7 days ago
Clear schedule, automatic payment reminder, task list per file, speed of file creation, simplicity of job description creation, easy contact when you have questions.
France
France
Responsable des ventes
Mid-Sized Hotel
10
A simple, effective tool and a real performance gain
Revenue Manager from 50-74 room Luxury Hotel in Martillac (France)
Verified
8 days ago
The tool is very easy to use. Since its implementation, we have seen a significant increase in our conversion rate, proving its effectiveness. Our clients have also given us excellent feedback, confirming the relevance of the solution. The connectivity with our PMS is a real asset. It saves us valuable time every day and simplifies the mana...
France
France
Revenue Manager
Mid-Sized Hotel
10
Treatment!
Responsable hébergement from 100 to 199 room Branded Hotel in Paris (France)
Verified
8 days ago
In my opinion, the system is efficient and fun. The schedule is also very easy to read and use. Very satisfied!
France
France
Responsable hébergement
Large Hotel
10
Alright
BtoB Sales Manager from 75-99 room Bed & Breakfast & Inn in Perros-Guirec (France)
Verified
8 days ago
- Time saving. - Clarity and professionalism of quotes. - Development of job descriptions. - Ease of tool management.
France
France
BtoB Sales Manager
Large Hotel
10
Finally a Mice management solution!
Directeur général from 100 to 199 room Branded Hotel in Paris (France)
Verified
10 days ago
Very comprehensive solution: management of spaces, payments, proposals, job descriptions, etc. Easy to use, interfaced with our PMS (Opera Cloud).
France
France
Directeur général
Large Hotel
10
Good solution
Event manager from 25-49 room Airport/Conference Hotel in Lesigny (France)
Verified
12 days ago
Lots of positives and empowerment. Very happy with this change. Managing our workload is much simpler and faster.
France
France
Event manager
Mid-Sized Hotel
- 1
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Expert Q&A and Partner Recommendations
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Backyou.io hasn’t been recommended by any experts or partners yet
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Support
Unverified
Backyou.io has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
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