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Backyou

4.9 (55 REVIEWS)

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HT Score  
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

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Backyou

4.9 (55 REVIEWS)

Ranked 5 (out of 16) in Hotel Sales Software

All-in-1 Groups & Events Solution for Hospitality

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98% recommended by 75 hotels

Accor, Sofitel, Holiday Inn & 72 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Backyou.io’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

BackYou is a powerful hotel sales software solution lauded for its efficiency and comprehensive features such as group booking management, seamless PMS integration, and customizable quotes. Users frequently praise its ease of use and the ability to improve conversion rates, ultimately saving time and boosting revenue. Despite its strengths, some reviews indicate room for improvement in statistics accuracy and flexibility in job description modifications, highlighting areas where BackYou could further enhance the customer experience.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Accor, Sofitel, Holiday Inn & 72 others

Read their reviews

What Types of Hotels Backyou.io is Popular For

Size

15 | Small (10-49 room)

30 | Mid-Sized (50-99 room)

31 | Large (100-499 room)

5 | X-Large (500+ room)

Country

63 | France

3 | United States

3 | Belgium

3 | Switzerland

1 | Taiwan

1 | Moldova

1 | India

1 | Mexico

1 | Spain

1 | Austria

Type

36 | Branded Hotels

30 | City Center Hotels

28 | Airport/Conference Hotels

21 | Boutique Hotels

16 | Luxury Hotels

15 | Bed & Breakfast & Inns

11 | Limited Service & Budget Hotels

9 | Hostels

5 | Resorts

2 | Extended Stay & Serviced Apartments

1 | Casinos

1 | RV Parks & Campgrounds

Region

72 | Europe

4 | North America

2 | Asia Pacific

Category

55 | Hotel Sales Software

41 | RFPs & Proposal Management Software

39 | Event Management Software

Didn’t find what you were looking for?

Backyou.io Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel Sales Software for hotels in France
#1 of 2
Best Hotel Sales Software for Small Hotels
#3 of 6
Best Hotel Sales Software for Hostels
#4 of 5

Backyou.io Hotel Sales Software Rankings

By size
Best Hotel Sales Software for Small Hotels 97% recommended by 10 Small hotels
#3 of 6
Backyou.io is a top Hotel Sales Software pick among small hotels on HotelTechReport, praised for its "clear quotes for the client" and efficient track of reminders and payments, making group management straightforward and effective.
Best Hotel Sales Software for Mid-sized Hotels 98% recommended by 37 Mid-sized hotels
#5 of 10
Backyou.io is a top Hotel Sales Software pick among mid-sized hotels on HotelTechReport, praised for centralizing group requests on a single platform that automates tasks and improves proposal quality. This allows users to manage key indicators such as response time and pricing more effectively.
Best Hotel Sales Software for Enterprise Hotels 100% recommended by 5 Enterprise hotels
#5 of 5
Backyou.io is a top Hotel Sales Software pick among X Large hotels on HotelTechReport, offering a clear overview of proposals and management of spaces that supports coordinators in handling complex bookings across multiple properties. Users appreciate the "excellent support" from the Backyou team.
By type
Best Hotel Sales Software for Hostels 98% recommended by 6 Hostels hotels
#4 of 5
Backyou.io is a top Hotel Sales Software pick among hostels on HotelTechReport, praised for its ability to "solve responsiveness issues," enabling team members to efficiently record customer requests and improve case tracking. This capability allows staff to manage workloads more swiftly, crucial for lean operations in hostels.
Best Hotel Sales Software for City Center Hotels 98% recommended by 21 City Center Hotels hotels
#6 of 9
Backyou.io is a top Hotel Sales Software pick among city-center hotels on HotelTechReport, praised for its ability to generate well-presented quotes quickly, helping teams manage group bookings and contracts effectively. Hoteliers find it a valuable tool that significantly simplifies their daily tasks.
Best Hotel Sales Software for Other 98% recommended by 8 Other hotels
#7 of 7
Backyou.io is a top Hotel Sales Software pick among small hotels on HotelTechReport, offering fast file creation that allows for quick confirmations and effective task management in event planning. Hoteliers appreciate the "speed of execution" and the clear tracking of each step.
Best Hotel Sales Software for Branded Hotels 99% recommended by 23 Branded Hotels hotels
#6 of 11
Backyou.io is a top Hotel Sales Software pick among branded hotels on HotelTechReport, allowing users to manage leisure and MICE bookings from start to finish while tracking key metrics like response time and pricing. This functionality saves valuable time at every stage of the sales process.
Best Hotel Sales Software for Boutique Hotels 98% recommended by 15 Boutique Hotels hotels
#6 of 9
Backyou.io is a top Hotel Sales Software pick among boutique hotels on HotelTechReport, praised for centralizing group requests on a single platform, allowing for improved oversight and efficient management of seminars and leisure bookings. Hoteliers appreciate the automated tasks and enhanced proposal quality, leading to "optimal monitoring of each group file.”
Best Hotel Sales Software for Airport/Conference Hotels 98% recommended by 17 Airport/Conference Hotels hotels
#6 of 9
Backyou.io is a top Hotel Sales Software pick among Conference on HotelTechReport, enabling hotels to manage leisure and MICE bookings efficiently and maintain oversight of group requests through a centralized platform, which "takes care of" options and payments.
Best Hotel Sales Software for Bed & Breakfast & Inns 100% recommended by 8 Bed & Breakfast & Inns hotels
#6 of 10
Backyou.io is a top Hotel Sales Software pick among Bed-N-Breakfast on HotelTechReport because it enhances communication and enables regular monitoring of incoming requests, allowing operators to manage their bookings more effectively with a clear and professional presentation of quotes.
Best Hotel Sales Software for Luxury Hotels 98% recommended by 9 Luxury Hotels hotels
#7 of 9
Backyou.io is a top Hotel Sales Software pick among luxury hotels on HotelTechReport, praised for generating professional quotes and pro forma invoices quickly, which has led to a significant increase in conversion rates. Hoteliers note the software's ability to connect seamlessly with their PMS as a valuable asset.
Best Hotel Sales Software for Limited Service & Budget Hotels 100% recommended by 5 Limited Service & Budget Hotels hotels
#7 of 7
Backyou.io is a top Hotel Sales Software pick among Limited-Service-Budget on HotelTechReport, allowing hoteliers to centralize group requests on a single platform to automate tasks, enhance client communication, and improve key indicators like response time and proposal quality.
By region
Best Hotel Sales Software for hotels in Europe 98% recommended by 46 hotels in Europe
#4 of 6
Backyou.io is a top Hotel Sales Software pick among mid-sized hotels in Europe on HotelTechReport, as it centralizes group requests and automates task management, which streamlines operations and response times. Hoteliers appreciate that it "eliminates sources of errors on quotes and invoices."
By country
Best Hotel Sales Software for hotels in France 98% recommended by 43 hotels in France
#1 of 2
Backyou.io is a top Hotel Sales Software pick among France on HotelTechReport, praised for its ability to centralize group requests and enhance task automation. Hoteliers highlight that it significantly "improves the flow of exchanges with our clients," ensuring better management of key indicators like response time and proposal quality.

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What is Backyou.io?

Founded in 2021 | Headquarters in Cluny (France) | 30 employees
Backyou is a comprehensive Groups, Meetings & Events management platform tailored for the hospitality industry. It simplifies the complex process of handling group reservations, which often involves fragmented channels and manual tasks. By centralizing these functions, Backyou allows hotels to manage the entire group booking journey from initial request to final payment, using features like branded request forms, automated proposal generation, and real-time payment tracking. Its built-in CRM, dashboards, and reporting modules enhance visibility into sales performance, while intelligent BEOs and integrated calendars streamline event coordination. Backyou effectively connects sales, operations, and finance teams, reducing errors and boosting group revenue.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Backyou.io products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Backyou.io

FAQs

Capabilities

Capture Group Requests Online

Instantly Build & Send Customized Proposals

Finalize & Track Everything

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

Website‑Embedded Request Forms

Online Venue Booking Platforms
Let customers submit group/event inquiries directly via a branded form on your website—fully customizable in content and graphics to match your look and feel.

INCLUDED

1‑Click Custom Proposals

RFPs & Proposal Management Software
Generate and send professional, complex quotes in a single click (both online and as PDFs), with full flexibility over packages and layout.

INCLUDED

Automated Contracts & Invoicing

Payments Processing Software
Automatically draft proforma documents, contracts, and invoices, keeping them up to date in real time without manual effort.

INCLUDED

CRM Features

Hotel Sales Software
Dashboard of business tasks and activities

INCLUDED

Backyou.io Reviews Summary

4.9
Excellent
55 reviews
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.9/5

Recommended by

Branded Hotels 99% recommended by 24 Branded Hotels
City Center Hotels 98% recommended by 22 City Center Hotels
Airport/Conference Hotels 98% recommended by 17 Airport/Conference Hotels
Boutique Hotels 98% recommended by 15 Boutique Hotels
Luxury Hotels 98% recommended by 10 Luxury Hotels
Bed & Breakfast & Inns 100% recommended by 8 Bed & Breakfast & Inns
Hostels 98% recommended by 6 Hostels
Limited Service & Budget Hotels 100% recommended by 5 Limited Service & Budget Hotels
Resorts 100% recommended by 3 Resorts
RV Parks & Campgrounds 100% recommended by 1 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, Backyou is the #8 most trending product in the Hotel Sales Software category (out of 16) and the #602 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Backyou.io’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
83 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Backyou.io Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Backyou.io Average Backyou.io

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Success Stories

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References

44

Featured Customers

Backyou.io Case Studies

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More Products by Backyou.io

https://assets.hoteltechreport.com/images/30e347dc-dc01-4c53-b6f6-36965593c1c9-f152dabcfc
Backyou Hotel Sales Software

Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected.

4.9 (55 REVIEWS)

https://assets.hoteltechreport.com/images/492b51bd-7800-403c-9f5a-4416606843d9-c2a167b72d
Backyou Proposal Management RFPs & Proposal Management Software

Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected.

4.9 (41 REVIEWS)

https://assets.hoteltechreport.com/images/6c9c968a-70b7-48c0-bf33-8ff4b6e9ca7b-8127950a71
Backyou Intelligent BEO Event Management Software

Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected.

4.8 (39 REVIEWS)

Backyou.io Reviews

Hotelier Rating

Excellent
52
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • Small (10)
  • Mid-Sized (20)
  • Large (20)
  • X-Large (5)

Country

  • France
    France
    (43)
  • United States
    United States
    (2)
  • Switzerland
    Switzerland
    (2)
  • Taiwan
    Taiwan
    (1)
  • Moldova
    Moldova
    (1)
  • India
    India
    (1)
  • Belgium
    Belgium
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (47)
  • Asia Pacific
    Asia Pacific
    (2)

Looking for specific info?

10

User-friendly offer sending with clearer pricing — but contact management needs flexibility

Reservation and Event Manager from 75-99 room City Center Hotel in Interlaken (Switzerland)

Verified
8 days ago
The tool is user-friendly and professional, streamlining the process of preparing and sending offers. It also provides clients with an immediate, clear overview of the pricing, ensuring greater transparency and efficiency throughout the process.
Country Switzerland
Reservation and Event Manager
Mid-Sized Hotel
Share review
9

Fast to enter a file and generate pro forma invoices — but final invoices can’t be edited

Executive Assistant from 75-99 room Luxury Hotel in Pau (France)

Verified
2 months ago
I recommend it for the speed of entering a file and generating a pro forma invoice, as well as the software's ease of use.
Country France
Executive Assistant
Mid-Sized Hotel
Share review
10

Super efficient software

Sales associate from 75-99 room Bed & Breakfast & Inn in Montpellier (France)

Verified
7 months ago
Using BackYou allows for greater efficiency, facilitates communication and enables regular monitoring of all incoming requests.
Country France
Sales associate
Mid-Sized Hotel
Share review
9

Simple and efficient group management with Backyou!!!

1er reception from 25-49 room in Bayonne (France)

Verified
7 months ago
Ease of use of the platform; clear quotes for the client; clear job descriptions shared with all teams in one click; follow-up on reminders and payments; and a customer service team that is always available and efficient.
Country France
1er reception
Small Hotel
Share review
10

Back you user for 3 years

Director from 100 to 199 room City Center Hotel in Amiens (France)

Verified
7 months ago
The ease of generating well-presented quotes, the available customization options, the ability to extract statistics, and the case tracking—everything is designed to maximize efficiency. I highly recommend it.
Country France
Director
Large Hotel
Share review
10

Time saving

Directrice from 75-99 room Branded Hotel in Bordeaux (France)

Verified
7 months ago
Easy quote creation - ability to send documents to the client via the platform - Time saved when modifying the quote.
Country France
Directrice
Mid-Sized Hotel
Share review
9

Revolutionary solution

Head of Sales Performance, Marketing & Revenue from 200 to 499 room Boutique in Strasbourg (France)

Verified
7 months ago
BackYou is a solution that allows you to manage your LEISURE & MICE bookings from start to finish, including statistics. No more chasing options or payments – BackYou takes care of it. We are very satisfied with it every day!
Country France
Head of Sales Performance, Marketing & Revenue
Large Hotel
Share review
10

A high-quality and enriching exchange on software use cases

Revenue Manager from 200 to 499 room Boutique in Lyon (France)

Verified
9 months ago
Good customer service - consistent operational follow-up - relevant 2026 projects. Backyou is a good quote creation software.
Country France
Revenue Manager
Large Hotel
Share review
10

Perfect!

Directrice from 50-74 room City Center Hotel in Paris (France)

Verified
10 months ago
BackYou is a huge help to us with managing our contracts, the group bookings, and deadlines. BackYou is very comprehensive!
Country France
Directrice
Mid-Sized Hotel
Share review
10

Excellent, intuitive and efficient software

Director from 50-74 room Boutique in Paris (France)

Verified
11 months ago
Backyou is an excellent work tool that greatly simplifies the management of our tenders. The software is very easy to use. The visuals are high-quality and very professional. It's a tool I wouldn't want to be without and that I recommend to my fellow hoteliers!
Country France
Director
Mid-Sized Hotel
Share review
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

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Support

Unverified

Backyou.io has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

Request a Quote

Response Time

2 days

Recommended

98%

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