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Backyou

4.9 (46 REVIEWS)

HTR Score icon
HT Score  
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

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Backyou

4.9 (46 REVIEWS)

Ranked 5 (out of 15) in Hotel Sales Software

All-in-1 Groups & Events Solution for Hospitality

User avatar image User avatar image User avatar image

98% recommended by 61 hotels

Accor, Sofitel, Holiday Inn & 58 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Backyou.io’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

BackYou offers a user-friendly hotel sales software that improves operational efficiency and enhances guest satisfaction by simplifying reservation management, automating tasks, and providing clear interfaces. Users highlight its capability to streamline reporting and manage quotes effectively, significantly reducing workload and improving sales operations. However, some users note challenges with integration and customization, implying opportunities for improvements in flexibility and communication with other systems.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Accor, Sofitel, Holiday Inn & 58 others

Read their reviews

What Types of Hotels Backyou.io is Popular For

Size

5 | Small (10-24 room)

20 | Mid-Sized (25-74 room)

36 | Large (75-199 room)

5 | X-Large (200+ room)

Country

52 | France

3 | United States of America

3 | Belgium

2 | Switzerland

1 | Taiwan

1 | Moldova

1 | India

1 | Mexico

Type

30 | Branded Hotels

26 | City Center Hotels

19 | Airport/Conference Hotels

17 | Boutiques

13 | Luxury Hotels

12 | Bed & Breakfast & Inns

11 | Limited Service & Budget Hotels

9 | Hostels

4 | Resorts

2 | Extended Stay & Serviced Apartments

1 | Casinos

1 | RV Parks & Campgrounds

Region

58 | Europe

4 | North America

2 | Asia Pacific

Category

46 | Hotel Sales Software

33 | RFPs & Proposal Management Software

27 | Event Management Software

Didn’t find what you were looking for?

What is Backyou.io?

Founded in 2021 | Headquarters in Cluny (France) | 30 employees
Backyou is a comprehensive Groups, Meetings & Events management platform tailored for the hospitality industry. It simplifies the complex process of handling group reservations, which often involves fragmented channels and manual tasks. By centralizing these functions, Backyou allows hotels to manage the entire group booking journey from initial request to final payment, using features like branded request forms, automated proposal generation, and real-time payment tracking. Its built-in CRM, dashboards, and reporting modules enhance visibility into sales performance, while intelligent BEOs and integrated calendars streamline event coordination. Backyou effectively connects sales, operations, and finance teams, reducing errors and boosting group revenue.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Backyou.io products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Backyou.io

FAQs

Capabilities

Capture Group Requests Online

Instantly Build & Send Customized Proposals

Finalize & Track Everything

Features

Sales CRM

4/5 features

RPF Management

4/5 features

F&B Planning

4/5 features

Contracts & E-Signatures

4/5 features

Reporting & Analytics

4/5 features

Available Add-ons & Modules

Website‑Embedded Request Forms

Online Venue Booking Platforms
Let customers submit group/event inquiries directly via a branded form on your website—fully customizable in content and graphics to match your look and feel.

INCLUDED

1‑Click Custom Proposals

RFPs & Proposal Management Software
Generate and send professional, complex quotes in a single click (both online and as PDFs), with full flexibility over packages and layout.

INCLUDED

Automated Contracts & Invoicing

Payments Processing Software
Automatically draft proforma documents, contracts, and invoices, keeping them up to date in real time without manual effort.

INCLUDED

CRM Features

Hotel Sales Software
Dashboard of business tasks and activities

INCLUDED

Backyou.io Reviews Summary

4.9
Excellent
46 reviews
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.9/5

Recommended by

Branded Hotels 99% recommended by 20 Branded Hotels
City Center Hotels 98% recommended by 18 City Center Hotels
Boutiques 98% recommended by 12 Boutiques
Airport/Conference Hotels 98% recommended by 12 Airport/Conference Hotels
Luxury Hotels 99% recommended by 8 Luxury Hotels
Bed & Breakfast & Inns 100% recommended by 7 Bed & Breakfast & Inns
Hostels 98% recommended by 6 Hostels
Limited Service & Budget Hotels 100% recommended by 5 Limited Service & Budget Hotels
Resorts 100% recommended by 3 Resorts
RV Parks & Campgrounds 100% recommended by 1 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, Backyou is the #5 most trending product in the Hotel Sales Software category (out of 15) and the #194 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Backyou.io’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
84 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Backyou.io Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Backyou.io Average Backyou.io

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Success Stories

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References

44

Featured Customers

Backyou.io Case Studies

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More Products by Backyou.io

https://ucarecdn.com/30e347dc-dc01-4c53-b6f6-36965593c1c9/-/crop/1278x798/0,129/-/preview/
Backyou Hotel Sales Software

Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected.

4.9 (46 REVIEWS)

https://ucarecdn.com/492b51bd-7800-403c-9f5a-4416606843d9/-/crop/1278x799/0,144/-/preview/
Backyou Proposal Management RFPs & Proposal Management Software

Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected.

4.9 (33 REVIEWS)

https://ucarecdn.com/6c9c968a-70b7-48c0-bf33-8ff4b6e9ca7b/-/crop/1278x798/0,136/-/preview/
Backyou Intelligent BEO Event Management Software

Empower your teams with the most advanced Groups, Meetings & Events solution for hospitality. Backyou is the dedicated platform for hotels to simplify, manage, and grow their groups and events business. Groups and events reservations are one of the most complex and resource-intensive areas of hotel operations. Requests often come in through fragmented channels, proposals are prepared manually, and managing contracts, payments, and room blocks can create unnecessary friction. Backyou was built to remove these pain points and give hotels a single platform to centralize the entire group booking journey — from the first request to final payment. With Backyou, hotels can receive and process group requests instantly via a branded request form embedded directly on their website or shared by sales teams. Within a few clicks, sales managers can generate customized proposals, contracts, and invoices, ensuring faster response times that increase conversion rates and guest satisfaction. Automated reminders, payment tracking, and framework contracts further reduce administrative work while improving financial control. Hotels also benefit from built-in CRM functionality, dashboards, and reporting modules that provide full visibility into the performance of group sales. Meeting room calendars and intelligent BEOs (banquet event orders) allow operations teams to coordinate seamlessly across departments, ensuring smooth delivery of events and group stays. For multi-property groups, Backyou’s central desk consolidates requests and data in one place, while PMS and CRM integrations with systems like Mews, Opera Cloud, Apaleo, and Salesforce eliminate double entry and keep data synchronized. By streamlining processes and connecting sales, operations, and finance teams, Backyou enables hotels to save time, reduce errors, and capture more group revenue. From MICE hotels and branded chains to independent properties, Backyou transforms group booking management into a fast, transparent, and guest-friendly experience. Streamline group and MICE bookings, and enhance commercial follow-up with an all-in-one solution that is comprehensive, collaborative, innovative, intuitive, and fully connected.

4.8 (27 REVIEWS)

Backyou.io Reviews

Hotelier Rating

Excellent
43
Very Good
3
Average
0
Poor
0
Terrible
0

Property Size

  • Small (2)
  • Mid-Sized (15)
  • Large (23)
  • X-Large (5)

Country

  • France
    France
    (35)
  • United States of America
    United States of America
    (2)
  • Taiwan
    Taiwan
    (1)
  • Moldova
    Moldova
    (1)
  • India
    India
    (1)
  • Belgium
    Belgium
    (1)
  • Mexico
    Mexico
    (1)
  • Switzerland
    Switzerland
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (38)
  • Asia Pacific
    Asia Pacific
    (2)

Looking for specific info?

10

Excellent, intuitive and efficient software

Director from 50-74 room Boutique in Paris (France)

Verified
2 days ago
Backyou is an excellent work tool that greatly simplifies the management of our tenders. The software is very easy to use. The visuals are high-quality and very professional. It's a tool I wouldn't want to be without and that I recommend to my fellow hoteliers!
Country France
Director
Mid-Sized Hotel
Share review
10

Excellent software, easy to use

Director assistant from 50-74 room Bed & Breakfast & Inn in Paris (France)

Verified
5 days ago
The quotes and pro forma invoices are presented in a very professional and comprehensive manner, making them easy to read.
Country France
Director assistant
Mid-Sized Hotel
Share review
10

Nice use of this tool

Commercial director from 50-74 room Branded Hotel in Paris (France)

Verified
5 days ago
Backyou is software that allows us to manage our events simply and smoothly. Each of our colleagues has access to job descriptions, making it very user-friendly. It's also easy to use, particularly the backup features (option management, deposit tracking, and accounts receivable tracking). The schedule is easy to read and use. The updates a...
Country France
Commercial director
Mid-Sized Hotel
Share review
10

Excellent experience!

Sales Associate from 25-49 room Boutique in Paris (France)

Verified
5 days ago
We use BackYou across the entire Emeraude Hotels network for managing group bookings, organizing our seminars (for several years now), and more recently, for drafting and editing our framework agreements. We are very satisfied with our experience and the ease of use of this tool! It's efficient, intuitive, easy to learn, and very practical...
Country France
Sales Associate
Mid-Sized Hotel
Share review
10

I am a sales representative for the groups and seminars section of a hotel group (Sowell) and I could no longer do without BackYou.

Commercial from 100 to 199 room Airport/Conference Hotel in Mallemort (France)

Verified
1 months ago
*Time saving. *Ease of use (intuitive software). *Fluid communication with hotel and sales teams, all information is transmitted. *Everything is customizable. *Centralization of data (monitoring, customer contact, history, documents, etc.). *hyper-responsive customer service.
Country France
Commercial
Large Hotel
Share review
10

A time saver for managing our leisure and business groups

Reception Manager from 100 to 199 room Bed & Breakfast & Inn in Clermont-Ferrand (France)

Verified
1 months ago
* Very easy to use and accessible to all types of users. * Customization options for each establishment. * Very intuitive and readable room schedule. * Job descriptions, which greatly facilitate the transmission of information between the sales department and the field teams.
Country France
Reception Manager
Large Hotel
Share review
8

Switching to Backyou software

Sales Manager from 100 to 199 room Boutique in Lyon (France)

Verified
1 months ago
This tool is easy to use and allows for a certain speed. It allows you to manage a good number of functions on the same tool, which makes it interesting.
Country France
Sales Manager
Large Hotel
Share review
10

A simple and effective tool!

Commercial from 50-74 room City Center Hotel in Beaune (France)

Verified
1 months ago
I'm alone in the department, and BackYou has really made my life easier. Very intuitive and easy-to-use software. Considerable time savings on a daily basis. Significant improvement in communication with the teams on site. I recommend it without hesitation!
Country France
Commercial
Mid-Sized Hotel
Share review
10

Backyou is a very easy-to-use software and helps to save time during the working day.

Sales & Events from 500+ room Boutique in Lausanne (Switzerland)

Verified
1 months ago
Easy to use, automated confirmations and job descriptions. Used on a tablet for my colleagues in the field.
Country Switzerland
Sales & Events
X-Large Hotel
Share review
10

A real asset

Seminar Manager from 50-74 room Boutique in Margny-les-Compiègne (France)

Verified
1 months ago
As the seminar sales manager for a hotel chain with over 320 hotels in France, adopting Backyou.io was a real turning point. Centralizing all group requests on a single platform allowed us to automate a multitude of tasks, improve the flow of exchanges with our clients, and better manage our key indicators: response time, pricing, and propo...
Country France
Seminar Manager
Mid-Sized Hotel
Share review
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  • 5

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Support

Unverified

Backyou.io has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
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2026

Learn more about the GCSC Certification

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Response Time

2 days

Recommended

98%

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