The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 29 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
RateGain SoHo shines in ease of use and customer support , with exclusive features like Guest Feedback Management.
Deckchair.com shines .
Side-by-side ratings based on 29 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 29 | 0 |
After analyzing 29 verified reviews, RateGain SoHo users most value its engagement and monitoring, collaboration and team support, creative content and copywriting, while Deckchair.com users highlight . Click any theme to see what reviewers say.
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Engagement and Monitoring
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Collaboration and Team Support
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Creative Content and Copywriting
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Agility and Flexibility
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Technology and Tool Improvement
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Reporting and Analytics
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Cost Efficiency
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How each product ranks among Social Media vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #1 4 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 10 reviews | — |
| Large (75-199 rooms) ▾ | #1 5 reviews | — |
| X-Large (200+ rooms) ▾ | #1 10 reviews | — |
By Property Type
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| Boutique ▾ | #1 11 reviews | — |
| Luxury ▾ | #1 23 reviews | — |
| Branded / Chain ▾ | #1 18 reviews | — |
| Extended Stay | #1 2 reviews | — |
By Region
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| North America ▾ | #1 16 reviews | — |
| Asia Pacific ▾ | #1 5 reviews | — |
| Middle East ▾ | #1 6 reviews | — |
Choosing between RateGain SoHo and Deckchair.com hinges on your hotel’s specific needs in social media engagement and visual content. RateGain SoHo offers a comprehensive social media management platform tailored for hospitality, while Deckchair.com specializes in high-quality live destination views that boost engagement. Both aim to increase your online visibility, but they serve different core functions. Which aligns better with your marketing goals?
RateGain SoHo provides a unified social media solution with extensive features, a proven track record, and robust support. Deckchair.com emphasizes stunning visual content and live feeds to attract and convert customers. Is your focus on managing multiple social media channels or creating captivating visual storytelling?
RateGain SoHo excels at helping your team manage social media accounts across platforms, monitor reviews, and respond promptly, thanks to its all-in-one dashboard. Deckchair.com, in contrast, delivers high-definition live streams and automated visual content to engage travelers visually. RateGain SoHo’s 21 reviews with a 4.9/5 rating and recent activity make it the more established choice for hotel social media management.
Deckchair.com’s lack of reviews and recent activity means less proven data, and it doesn’t offer the integrated social management features RateGain provides. Your team will likely find more value in RateGain SoHo’s comprehensive suite if your goal is to streamline social media operations. Which of these core needs aligns more with your hotel’s strategic priorities?
If your hotel needs a platform to handle multiple social media channels, track reviews, and manage customer feedback, go with RateGain SoHo. Its nine unique features, including notifications, review tracking, and social review management, make it ideal for hotels aiming to boost engagement and monitor brand reputation.
If, however, your focus is on captivating new audiences with live, high-quality visual content—especially if you're in a destination marketing or luxury segment—Deckchair.com’s live streaming and stunning imagery may be appealing. But with no reviews or recent user feedback, its proven effectiveness remains uncertain.
For most hoteliers, particularly those wanting an all-in-one social media solution backed by recent reviews, RateGain SoHo is the clearer choice.
RateGain SoHo scores a high 4.76/5 for ease of use, with most users praising its intuitive interface, straightforward onboarding, and quick learning curve. Reviewers also mention that their teams adopt the platform smoothly, citing a 4.82/5 onboarding rating and positive feedback about navigating the dashboard.
Deckchair.com offers no recent reviews or ratings, making it impossible to assess its user-friendliness. Its platform is likely more specialized, which could involve a steeper learning curve without proven user experiences. Given the available data, Edge: RateGain SoHo.
RateGain SoHo offers nine unique features, including notifications, review tracking, service recovery, guest feedback management, and integrations with Facebook, Twitter, and Instagram. These tools enable you to monitor social interactions, manage customer feedback, and run targeted campaigns—all essential for effective social media management.
Deckchair.com, on the other hand, has no listed features beyond its core visual content streaming, such as live views, 4K time-lapse videos, and easy sharing. While visually compelling, it lacks the broad feature set that supports comprehensive social media strategies. Edge: RateGain SoHo.
RateGain SoHo’s 4.79/5 support rating and 4.82/5 onboarding score reflect strong customer service, with reviews highlighting responsiveness, professional account teams, and timely assistance. Hoteliers appreciate the support for managing complex social media needs and resolving issues swiftly.
Deckchair.com has no recent reviews or ratings, making it difficult to evaluate support quality. Given the critical role support plays in platform success, RateGain SoHo’s established support system clearly outperforms the unknown status of Deckchair.com. Edge: RateGain SoHo.
RateGain SoHo integrates with Facebook, Twitter, and Instagram, providing a total of one verified partner. These integrations allow your team to streamline social posts, monitor engagement, and respond directly from the platform.
Deckchair.com offers no listed integrations or partnerships, limiting its ability to connect with your existing marketing tech stack. Platforms with multiple integrations facilitate better workflow and data sharing, making RateGain SoHo more suitable for hotels seeking a connected social strategy. Edge: RateGain SoHo.
RateGain SoHo boasts a high 4.9/5 overall rating based on 21 reviews, with recent feedback confirming its ease of use, support quality, and feature set. Hoteliers across segments, including resorts and branded hotels, consistently praise its effectiveness and responsiveness.
Deckchair.com has no reviews, so there’s no data to assess hotel satisfaction. Without recent hotel feedback, it's safer to rely on RateGain SoHo’s proven reputation. Edge: RateGain SoHo.
RateGain SoHo does not publicly list pricing details; typically, it offers a custom quote based on hotel size and needs. No free trial or freemium version is available, indicating a premium pricing model.
Deckchair.com also lacks public pricing info, and no trial options are mentioned. Both products seem to operate on custom quotes, but RateGain SoHo’s transparent review-backed value proposition suggests better ROI.
Note: Exact costs are not available, but the comprehensive feature set and support suggest a higher investment for RateGain SoHo.
Not ideal if your hotel is small and only needs occasional social media posts or has limited digital marketing resources.
Not ideal if your hotel needs robust social media management, review monitoring, or detailed analytics.
RateGain SoHo is a comprehensive social media management tool with proven reviews, extensive features, and recent activity. It suits hotels looking to streamline their social marketing, monitor reputation, and engage guests across platforms.
Deckchair.com focuses on visual content delivery via live streams and high-quality imagery, ideal for destination marketing or luxury properties emphasizing destination visuals. However, its lack of recent reviews and features makes it a less certain choice.
For most hotels seeking a reliable, well-supported social media platform, RateGain SoHo is the stronger option. If your primary goal is captivating destination content, Deckchair.com could complement your strategy but warrants further vetting due to the absence of user feedback.
Social Media pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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According to HTR's product database, RateGain SoHo and Deckchair.com share 0 features. Here are the key differences — features one has that the other lacks.
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| Case Management | ||
| Guest Feedback Management | ||
| Marketing dashboard | ||
| Notifications | ||
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| Social review tracking |
What hoteliers love
Many users highlight BCV's excellence in enhancing social media engagement and monitoring. They appreciate its capability to track and respond to soci... Many users highlight BCV's excellence in enhancing social media engagement and monitoring. They appreciate its capability to track and respond to social media interactions in real-time, which enhances guest experience and boosts engagement metrics. Some users also mentioned the effectiveness of BCV's content strategy and creative social media posts.
Users value the collaborative nature of working with BCV's team and their responsiveness. Many reviews highlight positive experiences with account man... Users value the collaborative nature of working with BCV's team and their responsiveness. Many reviews highlight positive experiences with account managers and the personalized support they provide, making the process smooth and effective.
BCV is praised for its creative content and effective copywriting that aligns well with hotel brands. The agency's ability to create engaging and appe... BCV is praised for its creative content and effective copywriting that aligns well with hotel brands. The agency's ability to create engaging and appealing social media posts is consistently highlighted, which helps in attracting more followers and maintaining a strong brand presence.
Where hoteliers push back
Several users mentioned areas where BCV's tools and technology could be improved. Suggestions include enhancing the user interface, speeding up data l... Several users mentioned areas where BCV's tools and technology could be improved. Suggestions include enhancing the user interface, speeding up data loading times, and increasing transparency in issue resolution.
BCV's timely and meaningful reporting is well-received, providing hoteliers with valuable insights to guide their marketing strategies. However, there... BCV's timely and meaningful reporting is well-received, providing hoteliers with valuable insights to guide their marketing strategies. However, there are requests for more frequent and real-time reporting to better track and optimize social media efforts.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RateGain SoHo and Deckchair.com share many core Social Media features, but each has unique capabilities. RateGain SoHo offers 1 verified integration partners, while Deckchair.com offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RateGain SoHo leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RateGain SoHo: No. Deckchair.com: No. Neither product currently offers a free tier. Most Social Media vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. RateGain SoHo has an HT Score of 100 and Deckchair.com has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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