BedBricks vs. RMS:
Which Is Right for You?

The Decision

Choosing a property management system (PMS) is a critical step for your hotel’s operational efficiency and guest satisfaction. BedBricks and RMS aim to streamline your workflows, but they differ significantly in scope, features, and maturity. BedBricks markets itself as an all-in-one, AI-powered platform with a broad focus on automation and guest insights, yet it currently holds no reviews or ratings. RMS, on the other hand, boasts nearly 300 recent reviews, a high overall rating, and a deep feature set, making it a more proven choice.

Both products promise to handle reservations, billing, and guest communications, but RMS's extensive feature library and widespread adoption give it a tangible edge. Will your hotel benefit more from RMS’s proven robustness, or could BedBricks' AI-driven approach eventually surpass it? Let’s compare these two contenders in detail.

Is BedBricks or RMS Better for Hotels?

BedBricks aims to simplify operations with a comprehensive system that centralizes reservations, housekeeping, billing, and guest feedback analysis. RMS, meanwhile, covers these core areas but also offers advanced modules like revenue management, integrated POS, and extensive channel management, making it suitable for hotels with complex needs. RMS’s focus on scalability, real-time insights, and ease of integration has earned it a significant user base.

While BedBricks emphasizes automation and AI-driven insights, RMS provides a broad, mature platform with a track record for reliability and growth support. The lack of recent reviews for BedBricks limits insights into its current performance, whereas RMS benefits from ongoing, recent user feedback—making RMS the more dependable option.

Do you prefer a system with proven operational features or one promising future innovations? Here’s a closer look.

RMS vs BedBricks: Which Should Your Hotel Choose?

If your hotel needs a trusted, feature-rich platform capable of managing extensive operations across multiple locations, RMS is the logical choice. Its robust suite, including integrated CRS, online support, payment processing, and revenue tools, suits medium to large hotels, resorts, and multi-property groups.

Conversely, if your hotel seeks a more streamlined, AI-powered interface with a focus on automation and guest feedback analysis, BedBricks could be appealing—but only if your property can tolerate less proven support and fewer recent reviews. RMS’s near 4.6-star rating from hundreds of recent reviews clearly demonstrates its reliability and user satisfaction.

For hoteliers aiming for quick scalability, proven integrations, and comprehensive support, RMS is the safer bet. For those willing to experiment with a newer system that emphasizes AI, BedBricks might be worth watching—but only if your hotel is prepared for potential teething issues.

Is BedBricks or RMS Easier to Use?

RMS’s user interface scores 4.28 out of 5, with many reviews highlighting its intuitive navigation, simple reservation management, and straightforward onboarding. Support staff are praised for their promptness, with many reviewers describing them as helpful and knowledgeable.

BedBricks, however, has a rating of 0/5, with no recent reviews to gauge its ease of use. Its AI-driven features promise automation, but without recent user feedback, it’s unclear how accessible or user-friendly the platform truly is. RMS’s proven interface and ongoing support provide a consistent experience.

Edge: RMS.

Which Has Better Features: BedBricks or RMS?

RMS offers an extensive feature set, with 74 distinct functionalities including integrated CRS, online booking engine, revenue management, POS, guest CRM, multi-lingual support, and real-time reporting. It also supports group bookings, automated night audits, and guest communication tools, making it suitable for a broad spectrum of hotel types.

BedBricks claims to be comprehensive but offers no specific features listed or verified integrations. With zero features or verified partners, BedBricks cannot match RMS’s depth. RMS’s wide feature count and proven modules give it a decisive advantage.

Edge: RMS.

Which Has Better Customer Support: BedBricks or RMS?

RMS’s support team, rated at 4.48 out of 5, is frequently praised for its proactive, knowledgeable assistance, with reviews emphasizing quick response times and helpful solutions. Many users mention that RMS’s support enhances their confidence in the platform’s reliability.

BedBricks currently has no reviews or ratings for support, making it impossible to assess its responsiveness or quality. RMS’s demonstrated support performance makes it the better choice for hotels prioritizing dependable onboarding and ongoing assistance.

Edge: RMS.

Which Has More Integrations: BedBricks or RMS?

RMS boasts 112 verified integrations with property systems, OTAs, payment providers, and additional modules like revenue management and guest engagement. It supports a long list of third-party tools, including Criton, Sage, Unifocus, and many others, facilitating extensive operational connectivity.

In contrast, BedBricks has no verified partners or integrations listed, limiting its ability to connect with other hotel systems or third-party tools. RMS’s extensive integration network strongly favors hotels seeking a connected, scalable platform.

Edge: RMS.

Which Do Hoteliers Rate Higher: BedBricks or RMS?

RMS’s overall rating of 4.56/5, based on nearly 300 recent reviews, reflects high satisfaction across various hotel segments, including resorts, boutique hotels, and motels. Hotels of all sizes praise its feature depth, support, and ease of use.

BedBricks has no ratings or recent feedback, meaning there is no data to support its effectiveness or user satisfaction. RMS’s proven track record makes it the higher-rated, more trusted option for hoteliers.

Edge: RMS.

How Much Do BedBricks and RMS Cost?

BedBricks does not publicly list pricing or offer a trial, indicating it might require direct contact for quotes or custom packages. RMS’s base price starts at $800 per month, with no mention of additional implementation fees, but it likely reflects its comprehensive capabilities.

Given RMS’s transparent pricing model and extensive feature set, it provides clear value for hotels that need scalable, reliable management tools. BedBricks’s unclear pricing may be a barrier for some hoteliers seeking predictable costs.

What Type of Hotel Should Use BedBricks?

• Hotels that want to experiment with AI-driven insights and automation.
• Properties prioritizing guest review analysis for service improvements.
• Small to mid-sized hotels looking for a simple, centralized system.
• Teams open to adopting new technology with potential future enhancements.
• Not ideal if your hotel needs proven stability, extensive integrations, or immediate support.

If your hotel prefers a platform with a track record of reliability and broad functionality, BedBricks might not yet meet your needs.

What Type of Hotel Should Use RMS?

• Hotels seeking a comprehensive, scalable platform with a proven track record.
• Multi-property groups that require centralized management and reporting.
• Hotels that need integrated revenue management, POS, and channel management.
• Properties wanting extensive third-party integrations and support.
• Not ideal if your hotel operates on a very tight budget without room for higher upfront costs or if you prefer a minimalistic system.

For hotels that want to grow confidently with a trusted partner, RMS is the clear choice.

RMS vs BedBricks: The Bottom Line for Hotels

RMS is a mature, feature-rich property management platform supported by a large user base and many recent positive reviews. Its extensive integrations, dedicated support, and proven reliability make it suitable for hotels of all sizes, especially those with complex operational needs.

BedBricks presents a promising, AI-focused alternative that may appeal to hotels interested in automation and review analysis, but its lack of recent reviews and features limits its current credibility. RMS’s established reputation and comprehensive capabilities make it the safer, more dependable investment at this stage.

If you prioritize proven performance, scalability, and customer support, RMS is the clear choice. If your hotel is innovative and willing to experiment with emerging AI technology, BedBricks could be worth monitoring for future updates—though RMS remains the more reliable option today.