BeSafe Rate vs. The Hotels Network (Personalization):
Which Is Right for You?

The Decision

Choosing the right direct booking tool is critical for your hotel’s revenue strategy, especially when comparing options like BeSafe Rate by BeSafe Group and The Hotels Network (Personalization). Both aim to boost your direct bookings, but they approach this goal differently. BeSafe Rate primarily offers a prepaid rate and insurance solution designed to incentivize bookings, while The Hotels Network focuses on increasing conversion with personalized website features. Your decision hinges on your specific needs—are you after a revenue management tool or a website personalization platform?

The key difference today is the volume of reviews and the recency of feedback. The Hotels Network has 347 recent reviews, with a 4.76/5 ease of use score and a 4.91/5 support rating. BeSafe Group, with no recent reviews, scores poorly across all metrics, making it difficult to recommend. Given the stronger data, the choice is clear: The Hotels Network is the more reliable option for your hotel.

Is BeSafe Rate or The Hotels Network Better for Hotels?

Both products aim to increase direct bookings but serve different hotel needs. BeSafe Rate offers a prepaid rate with travel insurance, appealing to hotels seeking to reduce refunds and provide added value to guests. It automates refund claims and integrates with revenue strategies, making it suitable for hotels wanting a revenue management tool with a focus on financial protection.

Conversely, The Hotels Network emphasizes website engagement through features like pop-ups, exit intent messages, and personalized content, aiming to improve conversion rates directly on your site. It also offers tools like smart notes, saved searches, and analytics to optimize guest interactions. With 347 reviews and a 4.76/5 ease of use rating, THN’s platform proves more dependable for hotels focused on increasing bookings via website personalization.

Are you looking for a rate-focused platform or a conversion-boosting guest engagement tool? The answer will determine your best fit.

Which Should Your Hotel Choose: BeSafe Rate or The Hotels Network?

If your hotel needs a straightforward solution to drive direct sales through a prepaid rate with insurance included, BeSafe Rate aligns well with your goals, especially if you want to reduce administrative burden on refunds. It’s better suited for revenue managers aiming to implement a flexible, protected rate strategy at a lower cost ($100/month).

However, if your goal is to significantly increase your website’s conversion rate, reduce OTA dependency, and enhance guest engagement, The Hotels Network is the superior choice. It offers 14 features specifically designed to personalize guest journeys, with proven results like a 34% boost in conversions at some properties and high hotel industry ratings.

For hotels prioritizing direct booking growth through website optimization and guest targeting, THN’s platform is the clear winner.

Is BeSafe Rate or The Hotels Network Easier to Use?

Based on recent reviews, The Hotels Network scores a remarkable 4.76/5 in ease of use, with many users praising its intuitive interface and fast onboarding process. Support from THN is rated at 4.91/5, with clients highlighting their responsive and helpful team, guiding hotels through setup and ongoing use.

In contrast, BeSafe Group has no recent reviews, and its usability is difficult to assess. Its lack of recent data and no ratings suggest it’s not as user-friendly or well-supported as THN. The difference in review recency and scores makes it evident: Edge: The Hotels Network.

Which Has Better Features: BeSafe Rate or The Hotels Network?

BeSafe Rate offers just its core prepaid rate and insurance features, with no additional functionalities. In comparison, THN boasts 14 features, including pop-up and exit intent messages, review widgets, smart notes, A/B split testing, and metasearch surveillance. These tools allow for sophisticated guest engagement and data-driven optimization.

The Hotels Network’s extensive feature set enables real-time personalization, testing, and detailed analytics—crucial for driving conversions and increasing revenue. With this broad suite, THN clearly has the edge for hotels seeking a comprehensive guest engagement platform.

Edge: The Hotels Network.

Which Has Better Customer Support: BeSafe Rate or The Hotels Network?

Customer support ratings strongly favor THN, with a 4.91/5 score and positive reviews about their responsive, dedicated team. Clients highlight how the support helps them maximize features and troubleshoot issues quickly, contributing to a smooth experience.

BeSafe Group’s lack of recent reviews leaves support quality unverified, and given the no recent data, it’s impossible to recommend their support. The clear choice is: Edge: The Hotels Network.

Which Has More Integrations: BeSafe Rate or The Hotels Network?

THN integrates with 67 verified partners, including major systems like Bookassist, Simple Booking, and Mews. Its extensive partner network facilitates seamless integration with booking engines, CRMs, and other hotel tech, simplifying deployment and operation.

BeSafe Group, with only 5 verified partners, has limited integration options, which could restrict your ability to connect with your existing systems. For maximum flexibility and ease, THN’s broader integration capability gives it the edge.

Edge: The Hotels Network.

Which Do Hoteliers Rate Higher: BeSafe Rate or The Hotels Network?

The Hotels Network’s reviews, with 347 recent entries, consistently praise its ease of use, support, and impact on bookings. Hotels across segments, from luxury to boutique, report significant conversion improvements, often exceeding 13%, with one hotel achieving a 34% boost.

BeSafe Group’s ratings are unavailable or nonexistent, making it impossible to gauge hotel sentiment. The Hotels Network’s high review count and positive feedback establish it as the favored choice in the market. Edge: The Hotels Network.

How Much Do BeSafe Rate and The Hotels Network Cost?

BeSafe Rate costs $100/month, with no free trial or implementation fees. Its straightforward pricing appeals to hotels seeking an affordable, no-frills solution.

The Hotels Network charges $300/month, also without a free trial or setup costs. Its higher price reflects its broader feature set and proven performance. Based on value and reviews, THN offers a more comprehensive solution at a moderate premium.

What Type of Hotel Should Use BeSafe Rate?

Hotels that:

• Focus on revenue management and rate parity,
• Want to promote prepaid rates with added guest peace of mind,
• Seek to reduce refund administrative tasks,
• Prefer simple, budget-friendly solutions,
• Are comfortable with minimal customization.

Not ideal if:

• You need advanced website personalization,
• Your goal is to increase direct bookings through engagement,
• You require extensive integration options or detailed analytics.

What Type of Hotel Should Use The Hotels Network?

Hotels that:

• Want to boost direct bookings significantly,
• Need tools to personalize guest experiences on their website,
• Aim to reduce OTA commissions and increase ADR,
• Have multiple properties and seek scalable solutions,
• Value detailed analytics and A/B testing.

Not ideal if:

• You prefer a low-cost, basic booking platform,
• Your hotel lacks technical support resources,
• You only need minimal engagement features,
• Your focus is solely on revenue management without website optimization.

The Bottom Line for Hotels

The core difference is that BeSafe Rate centers on a prepaid, insurance-inclusive rate strategy, best for revenue-focused hotels seeking administrative efficiency. Its limited feature scope and no recent reviews make it a less compelling choice today.

In contrast, The Hotels Network offers a comprehensive, highly-rated platform with 14 features designed to enhance website conversion, guest interaction, and revenue growth. It’s particularly suited for hotels aiming to maximize direct bookings and guest engagement through sophisticated tools.

If your hotel’s priority is increasing direct bookings with measurable, proven tools, The Hotels Network clearly outperforms BeSafe Rate. Its recent reviews, extensive features, and support make it the recommended choice for hotels looking to grow their direct channel effectively.