The Hotels Network (Personalization)

Ranked 9 (out of 40) in Direct Booking Tools

Direct Booking Tools

Growth for your Hotel's Direct Channel

Ratings Snapshot

Certificate of Excellence
Read 2 reviews
100%
Recommend
HTR Score icon
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #9 out of 40 in Direct Booking Tools

Ease of Use
5.0/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
5.0/5
Verified Customer Support

The Hotels Network’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 1 verified reviews
    100%
  • Resorts 1 verified reviews
    100%
  • Branded Hotels 1 verified reviews
    100%

The Hotels Network (Personalization) Overview

The Hotels Network (Personalization) Overview

The Hotels Network offers hotels the technology to increase their direct bookings, up to an extra 40%, by adding a layer of tools to the website and booking engine: – Price Comparison Widget – Reviews Widget – Smart Notes – Saved Searches – Exit Abandonment Messaging Besides improving conversion, The Hotels Network’s second product increases website traffic, by combining retargeting an...

About The Hotels Network View website

Founded in 2015 | Headquarters in San Francisco | 170 employees

The Hotels Network is an innovative technology company working with over 14,000 hotels around the globe. Boasting an international team of specialists with deep...

Product Modules
BenchDirect Direct Booking Tools
INCLUDED
Benchmark the key metrics of your direct channel. Must-have hotel benchmarking analytics platform, for you to compare your performance to the market and competition.
Conversion & Personalization Direct Booking Tools
INCLUDED
Personalize your hotel website for each visitor. A standard website is exactly the same for everyone yet every guest is different. Personalize the user experience, tailoring messages and offers to each individual to boost conversion rates.
Predictive Personalization Direct Booking Tools
INCLUDED
Segment, attract and convert your website lookers into bookers. Oraculo harnesses machine learning techniques to predict user behavior and effortlessly optimize campaigns for each and every user.
Vouchers & Giftcards Upselling Software
INCLUDED
Offer irresistible hotel vouchers and gift cards. Increase pre-paid sales, compensate affected guests and reward your most loyal ones.
Business Intelligence Hotel Rate Parity
INCLUDED
Every change has an impact. See price disparities, demand analytics, campaign performance and test results in real time so you can fine-tune every step of your booking process.

Other Products by The Hotels Network

Integrates with

  • Booking Engine
  • Metasearch & Ad Tech
  • Central Reservations Systems
Browse integrations (31 verified)

What customers love about The Hotels Network (Personalization)

Like 100% recommend

Corporate Marketing Director

The most useful feature is a population of content across multiple properties at once. Also, the ability to customize the brand color palette to match our websites.

cmo

We love the (1) Service and Knowledge are exceptional; (2) Understanding of hotel's ecommerce challenges and needs; (3) great Targeting capabilities.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Hotels Network is a powerful platform that really helps drive up direct channel conversion rates, their technology puts into the hands of hoteliers the tools they need to create urgency, surface the best deals, and engage with 'lookers' throughout the funnel to deliver those all-important 'booke...

by Josh Beckwith (Sojern) on April 28, 2022

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

We've seen that The Hotels Network really works, it consistently improves a website's conversion rate, they're also so highly tuned into travel and the needs of hotels and the benchmarking platform is a great tool for any hotel to help make smart marketing solutions.

by Josh Beckwith (Sojern) on April 28, 2022

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make use of their fantastic customer support team, the tool has so many features and a tonne of exciting use cases so in order to really maximize its potential, I'd recommend leaning on the THN team!

by Josh Beckwith (Sojern) on April 28, 2022

See more answers (1)
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Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Want to go behind the scenes and see how The Hotels Network (Personalization) works?

Clients & references

References & testimonials

Testimonial avatar
THN offers the perfect tool to engage and connect more closely with future guests. Being able to offer visitors the information they need at each point of the booking process has helped us significant...
Francesc Zambrana Online Marketing Manager at the H10 London Waterloo
Testimonial avatar
We wanted to target a certain type of guest with a relevant message to nudge them further down the booking funnel, and THN’s Email Capture tool enabled us to do exactly so. Taking advantage of the f...
Erica Stigerud Head of Online & Digital at the Elite Hotels of Sweden AB

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Central America
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
VERIFIED MARKETS
  • United States of America

2 Verified The Hotels Network Reviews

Likelihood to Recommend
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July 21, 2022

The Hotels Network (Personalization) Review: ECommerce Team's Dream!

cmo from Branded Hotels in Stamford (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We love the (1) Service and Knowledge are exceptional; (2) Understanding of hotel's ecommerce challenges and needs; (3) great Targeting capabilities.

What do you dislike or think could be improved?

We would love to have automated reporting on personalization and targeting efforts; currently we do not have data that drills down.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

July 18, 2022

The Hotels Network (Personalization) Review: Simple way to drive ancillary revenue.

Corporate Marketing Director from Luxury Hotels in Irvine (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The most useful feature is a population of content across multiple properties at once. Also, the ability to customize the brand color palette to match our websites.

What do you dislike or think could be improved?

We used a couple other solutions in the past. One thing that is missing is a visual customization of various layouts and video implementation.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent articles

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The Hotels Network doesn’t have any recent coverage yet

Resources & reports

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The Hotels Network doesn’t have any free e-books or reports available

Popular The Hotels Network (Personalization) Integrations

View all (31 The Hotels Network Integrations)