The Hotels Network (Personalization)

4.7 (180 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Peter, David, Don + 16 more experts recommend The Hotels Network

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The Hotels Network (Personalization)

4.7 (180 REVIEWS)

Ranked 1 (out of 45) in Direct Booking Tools

2023 Winner Hotel Software

Hoteliers voted The Hotels Network as the #1 Direct Booking Tools provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Growth for your Hotel's Direct Channel

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Ratings Summary

4.7
Excellent
180 reviews
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, The Hotels Network (Personalization) is the #2 most trending product in the Direct Booking Tools category (out of 45) and the #46 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

The Hotels Network has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted The Hotels Network as the #1 Direct Booking Tools provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About The Hotels Network (Personalization)
Founded in 2015 | Headquarters in San Francisco | 170 employees
The Hotels Network offers hotels the technology to increase their direct bookings, up to an extra 40%, by adding a layer of tools to the website and booking engine: – Price Comparison Widget – Reviews Widget – Smart Notes – Saved Searches – Exit Abandonment Messaging Besides improving conversion, The Hotels Network’s second product increases website traffic, by combining retargeting and personalisation: Bring back visitors who don’t convert, and personalise the website for those users that come back.

Capabilities

Smart Notes

Layers

In-Liners

Exit Intent Modals

Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Pricing

Pricing Available By Request

The Hotels Network has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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2

Success Stories

6

References

17

Featured Customers

Popularity by Segment

Size

90 | X-Large (200+ room)

73 | Large (75-199 room)

37 | Medium (25-74 room)

4 | Small (10-24 room)

Type

70 | Luxury Hotels

54 | Boutiques

54 | Resorts

41 | Branded Hotels

38 | City Center Hotels

15 | Vacation Rentals & Villas

12 | Bed & Breakfast & Inns

7 | Limited Service & Budget Hotels

6 | Extended Stay & Serviced Apartments

6 | Hostels

4 | RV Parks & Campgrounds

3 | Airport/Conference Hotels

2 | Motels

1 | Casinos

Region

100 | Europe

38 | North America

27 | Asia Pacific

15 | Middle East

9 | Africa

8 | South America

6 | Central America

1 | Oceania

Category

180 | Direct Booking Tools

98 | Hotel Rate Parity

97 | Business Intelligence

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180

Reviews

18

Expert Recommendations

Hotelier Rating

Excellent
175
Very Good
24
Average
5
Poor
0
Terrible
0

By Product

  • Direct Booking Tools
    Direct Booking Tools
  • Hotel Rate Parity
    Hotel Rate Parity
  • Business Intelligence
    Business Intelligence

Property Size

  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
  • Africa
    Africa
9

An important component to your website!

Digitalization and Rate Distribution Manager from 25-49 room Boutique in Weligama (Sri Lanka)

Verified
4 days ago
It has a range of tools that will add value to both your website and booking engine, to increase engagement and conversion. The quick and easy to use platform allows you to enable forms and banners without any coding. A number of Dashboards and analytics help us evaluate data seamlessly The rate parity tool allows us to identify any gaps qu...
10

Highly Responsive and supportive Team

Digital Marketing Manager from 75-99 room Branded Hotel in Malé (Maldives)

Verified
4 days ago
If I have any issues it's just a matter of a simple WhatsApp. Shobha and Javed are very helpful, result-oriented , and super responsive.
8

Conversion & Personalization

Assistant Revenue Manager from 100 to 199 room Boutique in (Norway)

Verified
9 months ago
Helps us increasing conversion rate thru personalized messages and offers when booking direct. Gives us a good price comparison tool.
10

User-friendly platform and equally friendly and supportive Client Success Team

Director of Brand Marketing & Creative from 500+ room Resort in Isla Mujeres (Mexico)

Verified
9 months ago
The tool is very user-friendly. We were quickly able to set up the pop-up for Customer Reviews on our website. Additionally, the ability to customize is helpful in maintaining a consistent brand identity. The team at Hotel Network is always supportive of any questions we have and also proactive in keeping us updated with advancements and pe...
10

Great experience!

content strategist from 10 to 24 room in Tholaria (Greece)

Verified
9 months ago
The professional sales department and especially Mrs Klouda which explains thoroughly and gives explicit instructions and advices in order to take advantage of every single function ofthe tool. The customer support is direct, fast and polite.
9

Coverts direct bookings with user friendly systems

Revenue Manager from 25-49 room Boutique in (United Kingdom)

Verified
9 months ago
System is easy to use to set up targeted ads to drive direct bookings. The team are really helpful, friendly and always happy to help
10

Great partner for increasing direct bookings

Marketing Communications Manager from 100 to 199 room Extended Stay & Serviced Apartment in Pasig (Philippines)

Verified
9 months ago
THN is able to help our hotel gain more direct bookings with their smart, user-friendly tools. We are likewise able to optimize our rates with the rate parity feature they offer. Truly a worthwhile subscription!
10

powerful tool that has helped us improve the conversion rate of our website, and increase bookings via the direct channel.

DIGITAL Manager from 500+ room Resort in Marrakech (Morocco)

Verified
9 months ago
maneuverability: the various tools offered are simple to use and can be easily configured. the tracking part: possibility of having the performance of each message.
8

User friendly interface. Quick to resolve issues team

Marketing Manager from 100 to 199 room Boutique in (Ireland)

Verified
9 months ago
Website booking options and tools. Different forms of Personalization tools. Fancy and attractive widgets. Interactive maps & Graphs. The Demand calendar. The conversations on the demand calendar give a very good insight into the hot dates and price management. The no vacancies in the Demand tab is very helpful for finding out which days ar...
10

Amazing Products and Great Team!

Management from 100 to 199 room Boutique in (United Kingdom)

Verified
9 months ago
It has been really easy and enjoyable to work with The Hotels Network Team, from implementation to the trial period and additional support once we went live. The training is brilliant and the whole process was so straightforward. Our biggest challenge was rate parity across other booking websites and the tools we have implemented have reall...
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Response Time

Less than a day

Responsiveness

Excellent

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