The Hotels Network (Personalization)

4.7 (385 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Tobias, Ozan, Nikolas + 29 more experts recommend The Hotels Network

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The Hotels Network (Personalization)

Ranked 1 (out of 56) in Direct Booking Tools

2026 Winner Hotel Software

Hoteliers voted The Hotels Network as the #1 Direct Booking Tools provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Growth for your Hotel's Direct Channel

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Bell avatar Bell - AI powered product analyst

I analyzed all of The Hotels Network’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

The Hotels Network (THN) excels in optimizing direct bookings while reducing OTA commissions, crucial for revenue growth and brand loyalty. Hotels value THN's ability to enhance conversion rates through personalized user journeys, intelligent geolocation, and integration with existing system stacks. Negative comments focus on limitations in customization, integration complexities, and the sometimes confusing setup process. This tool is ideal for hotels seeking to strengthen their direct sales strategy and boost profitability.

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One & Only, Minor Hotels, Frasers Hospitality & 349 others

Read their reviews

Partners say

Industry experts recommend The Hotels Network (THN) for its unique ability to utilize advanced personalization and predictive algorithms tailored specifically for the hospitality industry. THN offers innovative features like BenchDirect™ for benchmarking, easy integration of tools, and cookieless tracking, significantly increasing direct bookings and average daily rates (ADR). The platform is praised for providing detailed data insights, seamless user experiences, and exceptional customer support, setting it apart from other market solutions.

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Tobias, Ozan, Nikolas and 29 others

Read their recommendations

What Types of Hotels The Hotels Network is Popular For

Size

2 | X-Small (1-9 room)

52 | Small (10-49 room)

67 | Mid-Sized (50-99 room)

200 | Large (100-499 room)

58 | X-Large (500+ room)

Country

42 | Mexico

28 | United Kingdom

26 | Spain

21 | United States

21 | France

20 | Turkey

20 | Sweden

17 | Germany

13 | Thailand

10 | Greece

9 | United Arab Emirates

9 | Portugal

9 | Austria

9 | Canada

9 | Switzerland

7 | Ireland

6 | Colombia

5 | Denmark

5 | Malaysia

5 | Singapore

4 | Norway

3 | Maldives

3 | Sri Lanka

3 | Morocco

3 | Poland

3 | South Africa

3 | Netherlands

3 | Australia

3 | Philippines

2 | Hungary

2 | Egypt

2 | Vietnam

2 | India

2 | Italy

2 | Indonesia

2 | Costa Rica

1 | Seychelles

1 | Finland

1 | Dominican Republic

1 | China

1 | Belgium

1 | Uruguay

1 | Ghana

1 | Mauritius

1 | Ukraine

1 | Taiwan

1 | Laos

1 | Argentina

1 | Tunisia

1 | Barbados

1 | Qatar

1 | Kenya

1 | Nepal

1 | Peru

1 | Romania

Type

189 | Boutique Hotels

189 | Luxury Hotels

160 | Resorts

130 | City Center Hotels

114 | Branded Hotels

107 | Bed & Breakfast & Inns

103 | Airport/Conference Hotels

70 | Limited Service & Budget Hotels

33 | Extended Stay & Serviced Apartments

29 | Vacation Rentals & Villas

20 | Hostels

11 | Casinos

6 | RV Parks & Campgrounds

4 | Motels

Region

179 | Europe

72 | North America

42 | Asia Pacific

32 | Middle East

11 | South America

11 | Africa

3 | Oceania

2 | Central America

Category

385 | Direct Booking Tools

The Hotels Network Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Direct Booking Tools for Mid-sized Hotels
#1 of 11
Best Direct Booking Tools for Large Hotels
#1 of 7
Best Direct Booking Tools for Enterprise Hotels
#1 of 6

The Hotels Network Direct Booking Tools Rankings

By size
Best Direct Booking Tools for Small Hotels 95% recommended by 51 Small hotels
#2 of 11
Small hotels say that The Hotels Network's Direct Booking Tools are highly rated in verified HotelTechReport reviews for their user-friendly interface, ability to increase direct bookings efficiently, and strong support team. These features cater to Small hotels seeking to enhance direct sales and optimize resources.
Best Direct Booking Tools for Mid-sized Hotels 95% recommended by 190 Mid-sized hotels
#1 of 11
Medium hotels say that The Hotels Network's Direct Booking Tools are valued for their user-friendly interface, robust personalization options, and comprehensive support, as noted in verified HotelTechReport reviews. These strengths help boost direct bookings and improve conversion rates in Medium hotels.
Best Direct Booking Tools for Large Hotels 95% recommended by 77 Large hotels
#1 of 7
Large hotels say that The Hotels Network's Direct Booking Tools excel in delivering personalized website customization, effective price comparison features, and enhanced guest engagement as per verified HotelTechReport reviews. These strengths are pivotal for boosting direct bookings and optimizing marketing strategies in Large hotels.
Best Direct Booking Tools for Enterprise Hotels 97% recommended by 59 Enterprise hotels
#1 of 6
X Large hotels say that The Hotels Network's Direct Booking Tools, as per verified HotelTechReport reviews, are highly valued for their user-friendly interface, personalized messaging capabilities, and robust customer support. These features align directly with X Large hotels' needs, enhancing direct booking conversions and operational efficiency.
By type
Best Direct Booking Tools for Luxury Hotels 95% recommended by 189 Luxury Hotels hotels
#1 of 12
Luxury hotels say that The Hotels Network's Direct Booking Tools garner high marks in verified HotelTechReport reviews for their ability to enhance website personalization, ensuring ease of use and improved direct booking conversions. A prominent strength includes effective rate comparison, vital for maintaining competitive pricing. Additionally, exceptional support is frequently highlighted, underscoring the platform’s alignment with Luxury hotel standards.
Best Direct Booking Tools for Vacation Rentals & Villas 92% recommended by 29 Vacation Rentals & Villas hotels
#1 of 7
Vacation-Rentals-Villas hotels say that The Hotels Network's Direct Booking Tools, as highlighted in verified HotelTechReport reviews, enhance guest personalization, improve conversion rates, and offer intuitive user interfaces. These strengths are particularly valuable for optimizing direct bookings and tailoring guest experiences in Vacation-Rentals-Villas.
Best Direct Booking Tools for RV Parks & Campgrounds 97% recommended by 6 RV Parks & Campgrounds hotels
#1 of 2
Rv-Parks-Campgrounds hotels say that The Hotels Network's Direct Booking Tools receive high praise in verified HotelTechReport reviews for their user-friendly personalization tools, effective rate comparison features, and significant boost in direct bookings, which prove vital for these properties.
Best Direct Booking Tools for Extended Stay & Serviced Apartments 95% recommended by 33 Extended Stay & Serviced Apartments hotels
#1 of 7
Extended-Stay-Serviced-Apartments hotels say that The Hotels Network's Direct Booking Tools rank highly due to intuitive interfaces, effective personalization, and robust analytics, as highlighted in verified HotelTechReport reviews. These strengths enhance operational efficiency, elevate guest experience, and increase direct bookings.
Best Direct Booking Tools for Limited Service & Budget Hotels 95% recommended by 69 Limited Service & Budget Hotels hotels
#1 of 8
Limited-Service-Budget hotels say that The Hotels Network's Direct Booking Tools receive high rankings due to their ease of use, effective customer support, and personalization capabilities. Verified HotelTechReport reviews consistently highlight these features as crucial for increasing conversions and booking efficiency in this sector.
Best Direct Booking Tools for Airport/Conference Hotels 96% recommended by 102 Airport/Conference Hotels hotels
#1 of 10
Conference hotels say that The Hotels Network's Direct Booking Tools enhance direct booking capabilities with user-friendly customization and seamless integration, as supported by verified HotelTechReport reviews. Recurring strengths include adaptive messaging and robust personalization features, catering effectively to modern Conference hotel needs.
Best Direct Booking Tools for Bed & Breakfast & Inns 96% recommended by 105 Bed & Breakfast & Inns hotels
#1 of 12
Bed-N-Breakfast hotels say that The Hotels Network's Direct Booking Tools rank highly according to verified HotelTechReport reviews due to their personalization capabilities, reliable customer support, and user-friendly interface, which collectively enhance direct booking efficiency and guest engagement.
Best Direct Booking Tools for Boutique Hotels 95% recommended by 189 Boutique Hotels hotels
#1 of 12
Boutique hotels say that The Hotels Network's Direct Booking Tools ranks highly in verified HotelTechReport reviews, highlighting strengths important to boutiques such as user-friendly interfaces, strong customer support, and effective personalization options for enhanced direct bookings and guest engagement.
Best Direct Booking Tools for Branded Hotels 95% recommended by 113 Branded Hotels hotels
#1 of 10
Branded hotels say that The Hotels Network's Direct Booking Tools excels for its user-friendly interface, robust personalization features, and exceptional support, according to verified HotelTechReport reviews. These strengths help Branded hotels effectively increase direct bookings while maintaining operational independence and customer engagement.
Best Direct Booking Tools for Casinos 97% recommended by 11 Casinos hotels
#2 of 4
Casino hotels say that The Hotels Network's Direct Booking Tools effectively enhance conversion rates and user engagement, thanks to intuitive technology and efficient technical support. Verified HotelTechReport reviews highlight the platform's ease of use and personalized support as key strengths for Casino hotels.
Best Direct Booking Tools for City Center Hotels 95% recommended by 129 City Center Hotels hotels
#1 of 10
City-Center-Hotel hotels say that The Hotels Network's Direct Booking Tools, according to verified HotelTechReport reviews, enhance digital guest experiences by significantly boosting direct bookings through robust personalization features and ease of use, tailoring messages to guest behavior while offering invaluable customer support.
Best Direct Booking Tools for Hostels 98% recommended by 20 Hostels hotels
#1 of 4
Hostel hotels say that The Hotels Network's Direct Booking Tools rank highly due to their ability to personalize guest experiences, drive direct bookings, and support data-driven decisions. Verified HotelTechReport reviews emphasize the tool's ease of use, effective personalization features, and valuable insights.
Best Direct Booking Tools for Other 94% recommended by 53 Other hotels
#1 of 8
Other hotels say that The Hotels Network's Direct Booking Tools is highly rated in verified HotelTechReport reviews due to its ease of use, effective personalization features, and responsive support team. These strengths are crucial for hotels in Other aiming to optimize direct bookings.
Best Direct Booking Tools for Resorts 94% recommended by 160 Resorts hotels
#1 of 13
Resort hotels say that The Hotels Network's Direct Booking Tools enhance engagement with personalized messaging, improve direct bookings through intuitive rate comparison features, and offer responsive customer support, according to verified HotelTechReport reviews.
By region
Best Direct Booking Tools for hotels in North America 98% recommended by 72 hotels in North America
#2 of 7
Na hotels say that The Hotels Network's Direct Booking Tools, as highlighted in verified HotelTechReport reviews, are favored for their user-friendly interface, strong customer support, and effective data-driven personalization features, enhancing booking conversions and operational efficiency.
Best Direct Booking Tools for hotels in Europe 95% recommended by 179 hotels in Europe
#1 of 12
Europe hotels say that The Hotels Network's Direct Booking Tools excel due to their user-friendly interface, insightful data analytics, and exemplary customer support, according to verified HotelTechReport reviews. European hotels consistently highlight ease of use, data-driven insights, and responsive customer service as key strengths.
Best Direct Booking Tools for hotels in Asia Pacific 96% recommended by 42 hotels in Asia Pacific
#1 of 5
Ap hotels say that The Hotels Network's Direct Booking Tools is favored due to its user-friendly interface, advanced personalization options, and effective rate parity monitoring, as evidenced by verified HotelTechReport reviews. These strengths are crucial in enhancing direct bookings for Ap hotels.
Best Direct Booking Tools for hotels in Middle East 97% recommended by 32 hotels in Middle East
#1 of 2
Me hotels say that The Hotels Network's Direct Booking Tools effectively support direct booking performance by offering strategic features like personalized messages and price matching, according to verified HotelTechReport reviews. Strengths include actionable business intelligence and easy integration with marketing applications, benefiting Me hotels significantly.
Best Direct Booking Tools for hotels in South America 99% recommended by 11 hotels in South America
#1 of 1
Sa hotels say that The Hotels Network's Direct Booking Tools is highly rated for its customization capabilities, intuitive user interface, and ability to enhance conversion rates. Verified HotelTechReport reviews highlight these strengths as crucial for optimizing the performance of Sa hotels.
Best Direct Booking Tools for hotels in Africa 93% recommended by 11 hotels in Africa
#1 of 2
Africa hotels say that The Hotels Network's Direct Booking Tools are highly rated in verified HotelTechReport reviews for ease of use, robust personalization capabilities, and effective business intelligence features. These tools help optimize direct booking strategies and improve conversion rates across the continent.
By country
Best Direct Booking Tools for hotels in United Arab Emirates 98% recommended by 9 hotels in United Arab Emirates
#1 of 1
Ae hotels say that The Hotels Network's Direct Booking Tools, as per verified HotelTechReport reviews, enhances direct bookings through effective price comparison and customization features. Valuable user targeting capabilities and excellent support are also emphasized by Ae hotels as crucial strengths.
Best Direct Booking Tools for hotels in Austria 89% recommended by 9 hotels in Austria
#4 of 4
At hotels say that The Hotels Network's Direct Booking Tools rank highly among verified HotelTechReport reviews due to their ease of use and reliable support. They enhance direct bookings and effectively personalize guest experiences, crucial strengths for At properties.
Best Direct Booking Tools for hotels in Canada 97% recommended by 9 hotels in Canada
#2 of 3
Ca hotels say that The Hotels Network's Direct Booking Tools are highly rated in verified HotelTechReport reviews due to their user-friendly personalization features, effective price comparison tools, and responsive support. These strengths are particularly important to hotels in Ca.
Best Direct Booking Tools for hotels in Switzerland 96% recommended by 9 hotels in Switzerland
#2 of 4
Ch hotels say that The Hotels Network's Direct Booking Tools rank highly in verified HotelTechReport reviews for their effective rate parity checks, intuitive user interface, and responsive support teams. These features are particularly valued by Ch hotels seeking enhanced direct booking conversion.
Best Direct Booking Tools for hotels in Colombia 100% recommended by 6 hotels in Colombia
#1 of 1
Co hotels say that The Hotels Network's Direct Booking Tools effectively supports direct sales, enhances website user experience, and provides clear data reports, as highlighted in verified HotelTechReport reviews. These strengths are crucial for Co hotels aiming to optimize their booking strategies.
Best Direct Booking Tools for hotels in Germany 95% recommended by 17 hotels in Germany
#2 of 5
De hotels say that The Hotels Network's Direct Booking Tools is highly regarded based on verified HotelTechReport reviews, citing easy usability, customizable features, and supportive customer service as key strengths. These elements help De hotels increase conversion rates and manage direct bookings efficiently.
Best Direct Booking Tools for hotels in Denmark 92% recommended by 5 hotels in Denmark
#1 of 1
Dk hotels say that The Hotels Network's Direct Booking Tools excel in insightful data analysis, boost booking conversion rates, and enhance customer engagement, according to verified HotelTechReport reviews. The tools' user-friendly design and personalized customer service are frequently highlighted strengths important to Dk hotels.
Best Direct Booking Tools for hotels in Spain 91% recommended by 26 hotels in Spain
#1 of 2
Es hotels say that The Hotels Network's Direct Booking Tools are highly valued in verified HotelTechReport reviews for their ease of use, strong customer support, and effective personalization features, which are essential for enhancing direct sales and optimizing campaigns in Es.
Best Direct Booking Tools for hotels in France 96% recommended by 21 hotels in France
#1 of 3
Fr hotels say that The Hotels Network's Direct Booking Tools rank highly in verified HotelTechReport reviews due to their ease of use, responsive support team, and innovative features. These strengths help Fr hotels enhance targeting efforts and improve direct conversion rates.
Best Direct Booking Tools for hotels in United Kingdom 98% recommended by 28 hotels in United Kingdom
#1 of 6
Gb hotels say that The Hotels Network's Direct Booking Tools are highly regarded in verified HotelTechReport reviews for their ease of use, reliable customer support, and effective direct booking facilitation. Gb hotels value the intuitive dashboard, proactive assistance, and seamless technical integration with existing systems.
Best Direct Booking Tools for hotels in Greece 97% recommended by 10 hotels in Greece
#1 of 1
Gr hotels say that The Hotels Network's Direct Booking Tools effectively enhance direct sales by supporting price comparisons, offering personalization options, and managing rate parity. Verified HotelTechReport reviews highlight these tools' flexibility and customization, crucial for Gr's competitive hospitality market.
Best Direct Booking Tools for hotels in Ireland 94% recommended by 7 hotels in Ireland
#1 of 2
Ie hotels say that The Hotels Network's Direct Booking Tools is highly regarded based on verified HotelTechReport reviews. Strengths include excellent customer support, competitive pricing tools, and customization options, which are crucial for hotels in Ie to enhance direct bookings and engage guests dynamically.
Best Direct Booking Tools for hotels in Mexico 97% recommended by 42 hotels in Mexico
#1 of 2
Mx hotels say that The Hotels Network's Direct Booking Tools, as highlighted in verified HotelTechReport reviews, enhances conversion rates, simplifies platform usability, and bolsters user engagement with personalized messages and data analytics.
Best Direct Booking Tools for hotels in Malaysia 94% recommended by 5 hotels in Malaysia
#1 of 2
My hotels say that The Hotels Network's Direct Booking Tools effectively enhance direct bookings by utilizing actionable data tracking, streamlined processes, and targeted messaging, as per verified HotelTechReport reviews. These features provide significant value by personalizing guest experiences and ensuring competitive rate offerings.
Best Direct Booking Tools for hotels in Portugal 91% recommended by 9 hotels in Portugal
#1 of 1
Pt hotels say that The Hotels Network's Direct Booking Tools are highly valued for their user-friendly interface and effective support, according to verified HotelTechReport reviews. Pt hoteliers appreciate the intuitive analytics, personalization features, and effective price discrepancy tools offered by The Hotels Network.
Best Direct Booking Tools for hotels in Singapore 90% recommended by 5 hotels in Singapore
#1 of 1
Sg hotels say that The Hotels Network's Direct Booking Tools rank highly due to verified HotelTechReport reviews highlighting its intuitive interface, effective personalization options, and responsive support team. These features help increase direct bookings and user interaction, which are crucial to Sg hotels.
Best Direct Booking Tools for hotels in Sweden 98% recommended by 20 hotels in Sweden
#1 of 1
Se hotels say that The Hotels Network's Direct Booking Tools rank highly, based on verified HotelTechReport reviews, for their user-friendly interface and effective analytics reporting. These features help enhance mobile compatibility and drive direct bookings, crucial for Se hotels.
Best Direct Booking Tools for hotels in Thailand 98% recommended by 13 hotels in Thailand
#1 of 3
Th hotels say that The Hotels Network's Direct Booking Tools rank highly in verified HotelTechReport reviews for their user-friendly interface, effective price comparison widget, and advanced personalization features. These tools help improve direct bookings and allow for tailored promotional strategies, valuable to Th hotels.
Best Direct Booking Tools for hotels in Turkey 97% recommended by 20 hotels in Turkey
#1 of 1
Tr hotels say that The Hotels Network's Direct Booking Tools are favored for personalized user experiences, data-driven insights, and integration capabilities. Verified HotelTechReport reviews mention its dashboard efficiency, personalized messaging, and effective website and booking engine performance monitoring as key strengths for Tr hotels.
Best Direct Booking Tools for hotels in United States 98% recommended by 21 hotels in United States
#4 of 7
Us hotels say that The Hotels Network's Direct Booking Tools rank highly in verified HotelTechReport reviews for their intuitive interface, personalized messaging, and robust A/B testing capabilities. These features enable hotels in the Us to optimize guest conversion and support direct booking efforts.

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What is The Hotels Network?

Founded in 2015 | Headquarters in San Francisco | 170 employees
The Hotels Network (Personalization) is a cutting-edge guest engagement platform specifically designed for hotels to enhance their direct bookings and revenue optimization. By layering highly customizable tools such as rate parity checks, predictive personalization, and dynamic segmentation onto your existing systems, it significantly improves website conversion rates and customer engagement. Key features include intuitive A/B testing, smart notes, saved searches, exit abandonment messaging, and a cross-hotel message duplication function that enables consistent communication across multiple properties. Furthermore, advanced analytics provided by the platform offer actionable insights to fine-tune marketing strategies. Seamlessly integrating with your current infrastructure, The Hotels Network (Personalization) effectively boosts your bottom line while creating a personalized and engaging experience for potential guests.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of The Hotels Network products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by The Hotels Network

FAQs

Capabilities

Smart Notes

Layers

Inliners

Exit Intent Messages

Saved Search

Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Available Add-ons & Modules

BenchDirect

Direct Booking Tools
Benchmark the key metrics of your direct channel. Must-have hotel benchmarking analytics platform, for you to compare your performance to the market and competition.

INCLUDED

Conversion & Personalization

Website Design
Personalize your hotel website for each visitor. A standard website is exactly the same for everyone yet every guest is different. Personalize the user experience, tailoring messages and offers to each individual to boost conversion rates.

INCLUDED

Predictive Personalization

Direct Booking Tools
Segment, attract and convert your website lookers into bookers. Oraculo harnesses machine learning techniques to predict user behavior and effortlessly optimize campaigns for each and every user.

INCLUDED

Vouchers & Giftcards

Upselling Software
Offer irresistible hotel vouchers and gift cards. Increase pre-paid sales, compensate affected guests and reward your most loyal ones.

INCLUDED

Business Intelligence

Hotel Rate Parity
Every change has an impact. See price disparities, demand analytics, campaign performance and test results in real time so you can fine-tune every step of your booking process.

INCLUDED

The Hotels Network Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.5/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, The Hotels Network (Personalization) is the #1 most trending product in the Direct Booking Tools category (out of 56) and the #44 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

The Hotels Network has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted The Hotels Network as the #1 Direct Booking Tools provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

The Hotels Network Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

The Hotels Network Average The Hotels Network

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6

Success Stories

6

References

16

Featured Customers

The Hotels Network Reviews

Hotelier Rating

Excellent
340
Very Good
37
Average
7
Poor
0
Terrible
1

Property Size

  • X-Small (2)
  • Small (52)
  • Mid-Sized (67)
  • Large (200)
  • X-Large (58)

Country

  • Mexico
    Mexico
    (42)
  • United Kingdom
    United Kingdom
    (28)
  • Spain
    Spain
    (26)
  • United States
    United States
    (21)
  • France
    France
    (21)
  • Turkey
    Turkey
    (20)
  • Sweden
    Sweden
    (20)
  • Germany
    Germany
    (17)
  • Thailand
    Thailand
    (13)
  • Greece
    Greece
    (10)
  • United Arab Emirates
    United Arab Emirates
    (9)
  • Portugal
    Portugal
    (9)
  • Austria
    Austria
    (9)
  • Canada
    Canada
    (9)
  • Switzerland
    Switzerland
    (9)
  • Ireland
    Ireland
    (7)
  • Colombia
    Colombia
    (6)
  • Denmark
    Denmark
    (5)
  • Malaysia
    Malaysia
    (5)
  • Singapore
    Singapore
    (5)
  • Norway
    Norway
    (4)
  • Maldives
    Maldives
    (3)
  • Sri Lanka
    Sri Lanka
    (3)
  • Morocco
    Morocco
    (3)
  • Poland
    Poland
    (3)
  • South Africa
    South Africa
    (3)
  • Netherlands
    Netherlands
    (3)
  • Australia
    Australia
    (3)
  • Philippines
    Philippines
    (3)
  • Hungary
    Hungary
    (2)
  • Egypt
    Egypt
    (2)
  • Vietnam
    Vietnam
    (2)
  • India
    India
    (2)
  • Italy
    Italy
    (2)
  • Indonesia
    Indonesia
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Seychelles
    Seychelles
    (1)
  • Finland
    Finland
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • China
    China
    (1)
  • Belgium
    Belgium
    (1)
  • Uruguay
    Uruguay
    (1)
  • Ghana
    Ghana
    (1)
  • Mauritius
    Mauritius
    (1)
  • Ukraine
    Ukraine
    (1)
  • Taiwan
    Taiwan
    (1)
  • Laos
    Laos
    (1)
  • Argentina
    Argentina
    (1)
  • Tunisia
    Tunisia
    (1)
  • Barbados
    Barbados
    (1)
  • Qatar
    Qatar
    (1)
  • Kenya
    Kenya
    (1)
  • Nepal
    Nepal
    (1)
  • Peru
    Peru
    (1)
  • Romania
    Romania
    (1)

Region

  • North America
    North America
    (72)
  • Europe
    Europe
    (179)
  • Asia Pacific
    Asia Pacific
    (42)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (32)
  • South America
    South America
    (11)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (11)
10

How Elements Hotel & Spa delivered a relevant and engaging website experience to boost direct bookings and revenue

Revenue Manager from 200 to 499 room City Center Hotel in Swieradow Zdroj (Poland)

Verified
6 months ago
Partnering with The Hotels Network has truly elevated our digital guest experience. In just a few months, we’ve seen a clear boost in engagement and direct bookings, thanks to personalized messaging and smart, flexible campaigns. The platform’s ease of use allows our team to adapt quickly to guest behavior and market trends.
Country Poland
Revenue Manager
Large Hotel
8

Segmented Campaigns in user-friendly quick way.

Sales & MarketingDirector from 75-99 room Branded Hotel in Canico (Portugal)

Verified
6 months ago
What I do like the most is how Intuitive the system is, that allows us to be autonomous, but still guaranteeing a good support service.
Country Portugal
Sales & MarketingDirector
Mid-Sized Hotel
10

How Althoff Hotels Increased Direct Bookings by +13% Using THN Personalization

Director E-Commerce & CRM from 100 to 199 room City Center Hotel in Bonn (Germany)

Verified
6 months ago
The successful test phase convinced us to extend our partnership with THN across our entire portfolio to grow direct bookings. THN’s tools are straightforward, enabling our team to launch campaigns with minimal effort and drive consistent performance.
Country Germany
Director E-Commerce & CRM
Large Hotel
9

Very Useful Tools to enhance your website

Marketing Manager from 100 to 199 room Bed & Breakfast & Inn in Agios Nikolaos (Greece)

Verified
6 months ago
We find really useful the pop up messages and personalization visually but also based on the persona of the website visitor.
Country Greece
Marketing Manager
Large Hotel
10

A solution that every hotelier needs

Sales manager from 100 to 199 room Luxury Hotel in Limenas Chersonisou (Greece)

Verified
6 months ago
Very helpful on increasing direct sales in many ways: 1)By comparing the rates with the OTAs. 2)Easy to create layers with messages or promotions on the website or the booking engine. 3)Helps in identifying rate parity cases.
Country Greece
Sales manager
Large Hotel
9

Personalized and outstanding support

Marketing Coordinator from 100 to 199 room in Llaurí (Spain)

Verified
6 months ago
The personalized attention, especially from Ona, who is always incredibly helpful and responsive. The team consistently provides clear, tailored solutions that make everything easier.
Country Spain
Marketing Coordinator
Large Hotel
10

The Hotel Network - An Essential Marketing Platform

Corporate Director Revenue and Marketing from 500+ room Extended Stay & Serviced Apartment in Carlsbad (United States)

Verified
7 months ago
THN platform is intuitive and constantly evolving for the better. Easy to get things loaded, scheduled, and live with in minutes. The new templates and AI has made things even easier to create and deliver. In addition, the team (Daniel and Carrie) since Day One have been amazing, friendly and efficient. Very responsive, and helpful each tim...
Country United States
Corporate Director Revenue and Marketing
X-Large Hotel
10

Excellent service from everyone we've been in contact with. Especially Ixchel Alcantara, we love working with her

E-Commerce Director from 200 to 499 room Bed & Breakfast & Inn in Uvero Alto (Caribbean)

Verified
7 months ago
Always there to support us, and willing to listen and think outside the box to help with our needs, even if a workaround might be needed.
Country Caribbean
E-Commerce Director
Large Hotel
10

Always a friendly, knowledgeable face at the end of a call.

Sales and Revenue Manager from 10 to 24 room Boutique in Birmingham (United Kingdom)

Verified
7 months ago
The user friendly system, knowledgeable advice from the THN team, always a friendly face. Nina is always a friendly face at the end of a call. Most importantly it works and drives direct sales.
Country United Kingdom
Sales and Revenue Manager
Small Hotel
10

Excellent

SEO from 500+ room Bed & Breakfast & Inn in Loreto (Mexico)

Verified
7 months ago
It is incredible to work with your team. We deeply appreciate your dedication, meticulous attention, and the continuous improvements you are making to the platform.
Country Mexico
SEO
X-Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

The Hotels Network excels at actually moving the needle on direct bookings, not just adding flashy website widgets. Its personalization engine, behavioral triggers, and parity tools consistently convert more website traffic into revenue—especially for properties fighting OTA dependence. The setup is minimal, impact tends to be fast, and the product focuses on measurable results instead of vanity features. If your priority is direct revenue, this is one of the few tools that delivers reliable conversion improvement.

Question:

What differentiates this product or service from the competition?

Answer:

The biggest differentiator is hotel-specific personalization paired with real benchmarking. THN isn’t a generic CRO tool—it’s built for hotel behavior patterns, guest intent signals, and live availability context. Add BenchDirect, and you get competitive insight that most hotels never have (conversion, demand, pricing, channel mix).

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Treat THN as a core part of your direct strategy, not a cosmetic website enhancement. The hotels that see the biggest gains actively use the benchmarking insights, adjust offers, and continuously optimize rather than “set and forget.” If you’re serious about shifting share away from OTAs, pair THN with a strong booking engine and commit to ongoing CRO work—you’ll get significantly more out of the platform than passive adopters.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 29 recommend
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Are you a consultant or vendor that recommends The Hotels Network? Leave a recommendation

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The Hotels Network

5 months ago

2025 Black Friday Report: Hotels with Website Campaigns Grew Direct Revenue by 60.5%

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1 year ago

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1 year ago

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1 year ago

The Hotels Network Named Best Direct Booking Tool for Third Consecutive Year in 2025 HotelTechAwards

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1 year ago

Black Friday 2024: Strategic Hotel Website Campaigns Drive 64% Growth in Direct Bookings

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1 year ago

The Hotels Network and Cloudbeds Partner to Enhance Direct Channel Bookings for Hoteliers

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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The Hotels Network Introduces KITT: The First AI Voice Guest Service Agent for Hotels

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1 year ago

Pestana Hotel Group Sees a 61% Conversion Uplift with The Hotels Network’s Personalization Tools

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The Hotels Network

2 years ago

The Hotels Network Unveils New Dynamic Targeting Rules, Elevating Website Personalization to the Next Level

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The Hotels Network

2 years ago

The Hotels Network Unveils Industry-First Cookieless Personalization Suite

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The Hotels Network Is Redefining Direct Channel Traffic Acquisition With Predictive Audiences

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The Hotels Network

2 years ago

The Hotels Network Secures Consecutive Win as Best Direct Booking Tool in 2024 HotelTechAwards

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2 years ago

THN Unveils Exclusive Direct Channel Advent Calendar for Hotel Marketers

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2 years ago

Black Friday 2023: Direct Channel Campaigns Boost Hotel Website Conversions by 43%

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The Hotels Network Empowering Hoteliers with Time-Saving Marketing Message Templates

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3 years ago

The Hotels Network Unveils New AI Assistant Leveraging ChatGPT

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3 years ago

The Hotels Network Integrates with Every CRM via API to Boost Hotel Direct Channel Performance

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3 years ago

DerbySoft and The Hotels Network Launch Partnership During ITB Berlin to Boost Hotel Direct Channel Performance

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3 years ago

SLH Selects The Hotels Network to Boost Brand Channel Conversion

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The Hotels Network

3 years ago

The Hotels Network is Reinventing Personalization

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3 years ago

The Hotels Network Named Best Direct Booking Tool in the 2023 HotelTechAwards

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3 years ago

Hotel Benchmarking: Here's What You Need to Know

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3 years ago

Top 50 Women in Travel Celebrated With Collection of Personalized NFTs

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3 years ago

Club Quarters' Winning Strategy to Boost Direct Reservations

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3 years ago

The Hotels Network Takes Hotel Benchmarking to the Next Level with BenchDirect Pro Editions

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The Hotels Network has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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