Betterspace GmbH vs. Secom vs. INTELITY: Which is a Better Fit?

Better.Guest Hotel App (by Betterspace)

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

Secom Kriegner Zutrittskontrollsysteme

Door Hardware

Door Hardware and Locks
Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷

Access Management

Access Management (Cloud Based)
Access Management Solution (Server Based)
Guest Management Dashboard
Google Wallet Integration

Store keys in Google Wallet to allow guests and staff to open any door which they have access to with a tap of their smartphone instead of having to open the Web App providing increased security and convenience.
Multi-Property Management

Manage access across multiple properties in your portfolio from a centralized dashboard.
Notifications

Guest App

Mobile App
Whitelabel Capability
Remote Checkin
Keyless Entry

Mobile Check-In / check-in from anywhere / save time, eliminate the line. Mobile keyless entry / secure room access via smartphone / most secure form of room entry, receive mobile key prior to arrival, straight-to-room, eliminates plastic keycard waste and cost
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch

Compatibility

Door Lock Upgrade Kit

Offers a kit to upgrade existing door locks so hotels don't have to replace all existing hardware in order to go live.÷
Apple Watch App

Ability for guests to unlock their guest room using their Apple Watch
Developer SDK

Software development kit (SDK) that enables hotels to leverage the product capabilities and build them into their own app.
Google Wallet Integration

Store keys in Google Wallet to allow guests and staff to open any door which they have access to with a tap of their smartphone instead of having to open the Web App providing increased security and convenience.

Other

INTELITY Guest Mobile Apps

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

Secured Data Protection
Amazon Hospitality Partner
News & weather
POS & PMS Integration
Digital concierge
Bell services
Housekeeping
Guest Comfort Controls

Enhance the guest experience by automating room controls, setting mood lighting and adding privacy and service requests at the push of a button. Set the temperature right from the front desk before the guest even enters the room.

What Customers Are Saying

Most Recent Review

Nice service for the guests, hardware (tablets) unfortunately lacking

Inhaber from Willingen (Germany)

Secom doesn’t have any clients that have vouched for the product

Fantastic Intelity Hotel App to replace your in-room directories and concierge services.

General Manager

Most Positive Review

Great tool for the guests

Hotelbetriebswirt

First Hotel with KEYPR/INTELITY

Most Critical

The digital and sustainable helper for guests and receptionists

Hoteldirektor

Excellent Tech Tools to provide great service

References