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Better.Guest Hotel App (by Betterspace)
4.6 (30 REVIEWS)
HT Score
27 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Better.Guest Hotel App (by Betterspace)
Ranked 10 (out of 84) in Hotel Guest Apps
The most innovative web app for your hotel guests
90% recommended by 95 hotels
Betterspace GmbH has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Betterspace GmbH’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Betterspace for its comprehensive digital guest directory, energy management capabilities, and seamless communication features. The solution significantly reduces paper usage, modernizes room amenities, and offers centralized control over thermostats and guest interactions, all of which contribute to increased revenue and improved customer satisfaction. Areas for improvement include the responsiveness of the backend interface and faster performance of in-room tablets.
Hoteliers Most Frequently Mention
What Types of Hotels Betterspace GmbH is Popular For
Size
15 | Large (75-199 room)
49 | Medium (25-74 room)
28 | Small (10-24 room)
7 | X-Large (200+ room)
3 | X-Small (1-9 room)
Country
82 | Germany
12 | Austria
4 | Switzerland
2 | France
1 | Belgium
1 | Korea, South
Type
35 | Bed & Breakfast & Inns
29 | Boutiques
21 | Branded Hotels
35 | City Center Hotels
17 | Airport/Conference Hotels
2 | Extended Stay & Serviced Apartments
3 | Hostels
29 | Limited Service & Budget Hotels
10 | Luxury Hotels
1 | Motels
9 | Resorts
8 | Vacation Rentals & Villas
Region
101 | Europe
1 | Asia Pacific
Category
81 | In-Room Hotel Tablets
30 | Hotel Guest Apps
39 | Energy Management Systems
Didn’t find what you were looking for?
What is Betterspace GmbH?
Founded in 2014 | Headquarters in Ilm-Kreis (Germany) | 60 employees
Better.Guest Hotel App (by Betterspace) is a comprehensive digital guest engagement platform designed to enhance guest experiences and streamline hotel operations. It serves as a digital guest directory, providing valuable information and services directly to guests' smartphones without requiring any downloads or installations. This web-based app allows hoteliers to present hotel offers and amenities effectively, contributing to increased revenue and customer satisfaction.
The app integrates energy management capabilities, enabling centralized control over in-room thermostats, which helps in reducing energy consumption and operational costs. Seamless communication features allow for instant interaction between staff and guests, enhancing service delivery and fostering a modern, paperless environment.
Hoteliers benefit from reduced paper usage, modernized room amenities, and the ability to manage guest interactions efficiently through a singular platform. Though some backend interface responsiveness may need improvement, the Better.Guest Hotel App by Betterspace fits seamlessly into current hotel operations, offering a modern, energy-efficient, and guest-centered solution.
Better.Guest Hotel App (by Betterspace) Alternatives
Not sure if Betterspace GmbH is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Betterspace GmbH doesn’t have any benefits or use cases available
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Betterspace GmbH Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.3/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Better.Guest Hotel App (by Betterspace) is the #26 most trending product in the Hotel Guest Apps category (out of 84) and the #861 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBetterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Betterspace GmbH Pricing
Pricing Available By Request
Betterspace GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Betterspace GmbH to Top Alternatives
Interactive & easy-to-use web application for easier communication, entertainment & personalized guest experience
Mobile/Appless
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Hotelier Rating
Hoteliers say
Hoteliers like Betterspace for its comprehensive digital guest directory, energy management capabilities, and seamless communication features. The solution significantly reduces paper usage, modernizes room amenities, and offers centralized control over thermostats and guest interactions, all of which contribute to increased revenue and improved customer satisfaction. Areas for improvement include the responsiveness of the backend interface and faster performance of in-room tablets.
AI-generated from the text of customer reviews
Looking for specific info?
9
Hoteltablets
Geschäftsführer from 25-49 room Boutique in Husum (Germany)
Verified
2 years ago
Especially in times of sustainability, it is impossible to imagine our rooms without tablets. Whereas the chambermaids used to have to exchange various pages in the room folders for every change, we now only have a few clicks at reception. Thanks to the integrated infrared remote control, the guest almost always has the tablet in their hand...
Germany
Germany
Geschäftsführer
Medium Hotel
10
Simple operation, great effect. Nice Tablet.
General Manager from 25-49 room Bed & Breakfast & Inn in Kalbach (Germany)
Verified
2 years ago
The heating is controlled, the guest information is always up to date and you can chat with the reception. The Menu is very simple and messaging works good. Guest can order in the Restaurant from the tablet.
Germany
Germany
General Manager
Medium Hotel
10
Digital guest directory in our apartments
Leitende Managerin from 25-49 room Vacation Rentals & Villa in Lübeck (Germany)
Verified
2 years ago
The digital guest directory gives our guests more comfort, service and performance. Since we are an apartment rental, we don't have many points of contact with the guests and the tablets always give us the opportunity to be in contact with the guests with the chat function. The guests can express their wishes, book extra services, have reco...
Germany
Germany
Leitende Managerin
Medium Hotel
8
Innovative systems for hotels
Rezeptionistin from 50-74 room Boutique in Bad Ischl (Austria)
Verified
2 years ago
The simple but very effective measures to save heating costs! And to offer guests more information and service in less time.
Austria
Austria
Rezeptionistin
Medium Hotel
10
good serviceline and simple design
Geschäftsführerin from 25-49 room in Schroecken (Austria)
Verified
2 years ago
We have had the app a little longer and so offer customers all the information they need to collect them themselves. For us it is an entry on the PC with a great design and the customer can decide for himself whether the information is necessary for him.
Austria
Austria
Geschäftsführerin
Medium Hotel
8
Betterspace is a betterspace =)
Frontoffice from 25-49 room Boutique in Konstanz (Germany)
Verified
2 years ago
Betterspace offers many advantages in the area of guest contact and energy management. - Setting heating times with digital thermostats / centrally controlled - Faster and easier contact with the guests in the rooms through good connection of tablets and desktop PCs - Simple release by the HSK of the cleaned rooms - Simple reporting of repa...
Germany
Germany
Frontoffice
Medium Hotel
8
Great gadget for hotel rooms, easy communication with and for guests
Direktionsassistentin from 200 to 499 room Boutique in Oberursel (Taunus) (Germany)
Verified
2 years ago
- Upgrades the room technically / modern - Communication via chat function works great - Signage of events via info steles is ideal
Germany
Germany
Direktionsassistentin
X-Large Hotel
4
Good idea, poor implementation, miserable customer support
Hotelier from 25-49 room Bed & Breakfast & Inn in Bad Fallingbostel (Germany)
Verified
2 years ago
As soon as the system is installed and the hotel concept implemented, a great workload is made easier. Good interface for implementation and quick changes to the individual sub-items.
Germany
Germany
Hotelier
Medium Hotel
9
Happy Betterspace
Hotelier from 10 to 24 room Bed & Breakfast & Inn in Heidelberg (Germany)
Verified
2 years ago
we work with almost all Bettespace products & are very satisfied, it was a good decision...
Germany
Germany
Hotelier
Small Hotel
10
Betterspace Tablets
CPO from 100 to 199 room Airport/Conference Hotel in Bad Saarow (Germany)
Verified
2 years ago
Good support from Betterspace is always required! Betterspace offers innovative solutions and is always a partner. and solution-oriented. We look forward to further good cooperation!
Germany
Germany
CPO
Large Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Simple but efficient use . Good design and very endcustomer orientated.. Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.
Showing all answers to: "What does this product or service do well?"
Simple but efficient use . Good design and very endcustomer orientated..
Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.
Betterspace has been a reliable and professional partner for us for several years. Betterspace works with the most modern methods and significantly perfects your energy consumption. The partnership with Betterspace is very profitable and reliable for both sides.
Betterspace is the perfect solution to simplify the guests’ journey by offering a completely new experience during all the stages of the stay and facilitating the communication and the upselling. The solution allows a great customization of its funcionalities.
Smart and simple software (Back-end & Guestdesign)
Robust hardware and with the USB port in the Front, the tablet can also be used as a charger for mobile devices. The Tablet is also compatible with many telephone-systems with the handset and the SIP functions.
Best information about the hotel and perfect in house communication.
Information about spa, freetime activities, fitness center opportunities ec. in a clear and structured way. Integration of telephone is really great!
Question:
What differentiates this product or service from the competition?
Answer:
Partly not available at all. Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .
Showing all answers to: "What differentiates this product or service from the competition?"
Partly not available at all.
Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .
Betterspace is a company with a wide reach and still ensures a quick response time, especially with their very competent support. Working with Betterspace is hassle-free and easy. They offer an intelligent software with which you can sustainably improve your energy management in the hotel.
Betterspace is one of the most complete and elegant solutions for digital guest directory. The great advantage is that you can display the information on different types of support, as the in-room tablet, in a kiosk in the lobby or even on the Hotel TV, always giving the guests the possibility to interact with the hotel in their preferred way.
Functionality and customize options. Fast adjustment options and individual requests can be implemented quickly. Own hardware and software (no reseller). Software updates are imported automatically.
Easy and understandable to handle, stable product, it always works. Perfect integration of various other services and products around the hotel itself. If you want to call, you can use the telephone handset and you don’t need to use the speaker, especially perfect, when other family members are sleeping or doing anything else
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.
If you are looking for a programm to lower your energycosts and automate processes, Betterspace is certanly a good choice in combination with our hotelsoftware (CASABLANCA hotelsoftware). With Betterspace you get a lot of advantages for you but also the environment.
Betterspace not only maximizes your customer satisfaction, but it also allows to generate additional revenue by increasing the use of the hotel services. Your guests will be able to get information from the digital guest directory and book your services from any device and from wherever they are.
Betterspace counts with a full suite of products focused on hotel’s digitalization. Get in touch with them and for sure you will find the right solution for your business.
Due to the many functions and interfaces, the Betterspace GmbH solutions can be easily integrated into existing systems and can be managed. Thanks the own product development, the solutions are always state of the art
With better.tab you are able to give your guests added value. They can use the perfect in house communication as well as the perfect possibility to inform about things to do in the region. And that all with one device.
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