The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 42 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Betterspace GmbH shines when it comes to support , with exclusive features like Remote Management and Energy Management Dashboard.
My Green Butler shines in customer support and ROI .
Side-by-side ratings based on 42 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 40 | 2 |
After analyzing 42 verified reviews, Betterspace GmbH users most value its support, energy savings, management and monitoring, while My Green Butler users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Support
▾
|
|
|
+
Energy Savings
▾
|
|
|
+
Management and Monitoring
▾
|
|
|
+
Guest Tablets
▾
|
|
| Cons | |
|
−
Thermostat Quality
▾
|
|
|
−
Customization
▾
|
|
|
−
Durable Parts
▾
|
|
How each product ranks among Energy Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #1 18 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #1 18 reviews | #3 1 reviews |
| Large (75-199 rooms) | #2 2 reviews | — |
| X-Large (200+ rooms) | #3 0 reviews | #2 1 reviews |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #1 11 reviews | — |
| Luxury | #2 4 reviews | #3 2 reviews |
| Branded / Chain ▾ | #2 9 reviews | #3 2 reviews |
| Extended Stay | #2 2 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America | #2 0 reviews | — |
| Europe ▾ | #1 39 reviews | #2 1 reviews |
| Asia Pacific | #2 0 reviews | — |
Choosing between Better.energy roomcontrol by Betterspace GmbH and My Green Butler hinges on your hotel's specific energy management needs and sustainability goals. Both address resource conservation but do so through different approaches: Betterspace's system automates temperature regulation for energy savings, while My Green Butler emphasizes behavioral change and staff engagement. To make the right choice, consider whether your focus is on direct automation or holistic resource conservation.
Betterspace GmbH's product is more established, with a higher review count and more recent feedback, giving it a stronger backing. My Green Butler, despite fewer reviews, excels in sustainability reporting and staff engagement. Which aligns better with your hotel's strategic priorities?
Better.energy roomcontrol primarily targets hotels seeking to reduce energy costs through automation. It uses occupancy data and IoT-connected thermostats to automatically adjust heating, saving up to 30%. Conversely, My Green Butler focuses on involving staff and guests in resource-saving behaviors, offering tools for ESG reporting and behavioral incentives.
Both solve resource efficiency problems but diverge in implementation: Betterspace automates temperature control, whereas My Green Butler promotes behavioral change. Your hotel must decide if automated temperature regulation or resource conservation engagement better fits your operational goals.
The more recent and numerous reviews for Betterspace indicate a broader hotel user base and a more proven track record. My Green Butler, with fewer reviews, may suit properties prioritizing sustainability culture over immediate operational savings. Are you looking for quick, measurable energy savings or longer-term behavioral transformation?
If your hotel needs to cut energy costs with minimal manual intervention, go with Betterspace. Its automation features, like smart thermostats and PMS integration, allow for significant cost reductions and operational efficiencies, especially in properties with fluctuating occupancy.
If your hotel aims to enhance ESG reporting, involve staff and guests in sustainability, and build a resource-conscious culture, My Green Butler is the better fit. Its tools for resource audits, gamification, and behavior-based savings appeal to hotels focused on long-term sustainability and stakeholder engagement.
For properties in Europe or with existing IoT infrastructure, Betterspace's extensive integrations (27 verified partners) make it a compelling choice. In contrast, My Green Butler’s focus on resource education and ESG aligns more with hotels committed to transparent sustainability practices, especially in markets like North America or Asia Pacific.
Betterspace scores 4.34 out of 5 for ease of use, with reviews praising its simple, self-explanatory interface and smooth PMS integration. Its onboarding process is rated 4.32, with users highlighting professional installation and initial training. Some mention the thermostats' durability issues, but overall, staff find the system intuitive after setup.
My Green Butler slightly edges out with a 4.5 usability rating, with users appreciating its straightforward platform and clear reporting tools. Its web app launch in 2022 aims to improve staff pre-emptive actions, simplifying resource management further.
Edge: My Green Butler. While both are user-friendly, My Green Butler's more recent interface updates and slightly higher ratings suggest it may be easier for staff to adopt and navigate.
Betterspace boasts four unique features: remote management, an energy management dashboard, smart thermostats, and IoT-connected devices. These enable real-time temperature adjustments, centralized control, and seamless automation, setting it apart from most energy systems.
My Green Butler offers no exclusive features but emphasizes resource audits, ESG reporting, and behavioral gamification—tools that help staff and guests actively participate in sustainability efforts. Its focus is on resource awareness rather than automation.
Edge: Betterspace. Its suite of automation-focused features directly impact energy savings and operational efficiency, providing more tangible control for your team.
Betterspace receives a support rating of 4.25 out of 5, with reviews noting some delays and difficulties in reaching support. Despite high overall satisfaction, a few users suggest response times could improve to address thermostats and hardware issues.
My Green Butler scores a perfect 5 out of 5 on support, with reviews emphasizing its responsive, helpful service. With only two reviews, users consistently praise the company's proactive communication and effective onboarding.
Edge: My Green Butler. Its higher-rated support, despite fewer reviews, indicates a stronger commitment to customer success.
Betterspace integrates with 27 verified partners, including major PMS and channel managers like Mews, Oracle Hospitality, and protel. This extensive network facilitates smooth automation and management across diverse hotel systems.
My Green Butler has three verified integrations, including SiteMinder and RMS, limiting its compatibility scope. While suitable for properties with existing integrations, it offers fewer options for connecting with diverse hotel management systems.
Edge: Betterspace. Its broader partner network ensures easier integration into varied hotel tech stacks.
Betterspace’s reviews are primarily from boutique and city hotels, with a 82% likelihood to recommend and an NPS score of 8.47/10, supported by 32 reviews. Recent feedback emphasizes energy savings and operational benefits, though some mention support issues.
My Green Butler, with only two reviews (both from the same property), has a 95% likelihood to recommend and an NPS of 9.5/10. Hotelier feedback highlights resource audits and guest engagement effectiveness, but data is limited.
Given the larger and more recent review base, Betterspace holds a more reliable rating. Edge: Betterspace.
Pricing details for both products are unavailable publicly, indicating custom quotes based on hotel size and needs. Betterspace typically does not offer a freemium or trial, while My Green Butler also lacks a trial option.
Your team will need to contact vendors directly for precise pricing, but expect both to be tailored enterprise solutions rather than off-the-shelf packages.
Not ideal if your hotel prioritizes ESG reporting or behavioral engagement over direct energy savings. Larger properties with complex systems or those without a focus on automation may find Betterspace’s offering less suitable.
Not ideal if your primary goal is automating energy reduction without engaging staff or guests in conservation efforts. Smaller hotels or those without a focus on sustainability might find the platform overly specialized.
Betterspace's better.energy system delivers proven, measurable energy savings through automation, making it ideal for hotels focused on operational efficiency. Its extensive integrations and automation features support a quick, scalable energy reduction strategy.
My Green Butler excels in fostering a sustainability culture, engaging staff and guests to reduce resource use through behavioral change and ESG reporting. It suits hotels committed to long-term resource conservation, transparency, and stakeholder engagement.
If your hotel prioritizes immediate energy savings and seamless automation, Betterspace offers a more established, review-backed solution. For those aiming to build a resource-conscious culture with long-term sustainability goals, My Green Butler provides a compelling platform despite fewer reviews.
In conclusion, the decision hinges on your hotel’s strategic focus: operational efficiency vs. sustainability engagement. Both have merits, but Betterspace’s more extensive review data and features give it a slight edge for immediate, measurable results in energy management.
Energy Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
|
|---|
According to HTR's product database, better.energy roomcontrol (by Betterspace) and My Green Butler share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Energy Management Dashboard | ||
| IOT/Connected Smart Devices | ||
| Remote Management | ||
| Smart Thermostat |
We analyzed 1 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We see it as a good decision to have started or entered into this project and are looking forward to being able to report energy savings at the end of the year. [...] In addition,..."
No published case study for this goal yet.
What hoteliers love
Several users have expressed frustration with the slow response times and the difficulty in obtaining support, emphasizing a need for more efficient a... Several users have expressed frustration with the slow response times and the difficulty in obtaining support, emphasizing a need for more efficient and responsive customer service.
Reviews emphasize the impressive energy savings through automatic room temperature control, which adjusts based on occupancy and open windows. Users a... Reviews emphasize the impressive energy savings through automatic room temperature control, which adjusts based on occupancy and open windows. Users appreciate the ability to save up to 30% on energy costs.
Hoteliers value the ability to manage and monitor room temperatures centrally via PC or smartphone, allowing for real-time interventions, particularly... Hoteliers value the ability to manage and monitor room temperatures centrally via PC or smartphone, allowing for real-time interventions, particularly useful during fluctuating occupancy times.
Where hoteliers push back
While the thermostats provide essential functionality, users have reported issues with their durability. Many reviews cite problems with thermostats b... While the thermostats provide essential functionality, users have reported issues with their durability. Many reviews cite problems with thermostats breaking or being too bulky for commercial use.
Customization features are valued for adapting to various hotel needs. However, some users feel the customization process, particularly around the gue... Customization features are valued for adapting to various hotel needs. However, some users feel the customization process, particularly around the guest tablets, lacks flexibility.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. better.energy roomcontrol (by Betterspace) and My Green Butler share many core Energy Management Systems features, but each has unique capabilities. better.energy roomcontrol (by Betterspace) offers 27 verified integration partners, while My Green Butler offers 3. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. My Green Butler leads in ease of use at 4.5/5 vs 4.2/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
better.energy roomcontrol (by Betterspace): No. My Green Butler: No. Neither product currently offers a free tier. Most Energy Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Betterspace GmbH has an HT Score of 100 and My Green Butler has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor