better.energy roomcontrol (by Betterspace)

4.2 (39 REVIEWS)

HTR Score icon
HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

better.energy roomcontrol (by Betterspace)

4.2 (39 REVIEWS)

Ranked 1 (out of 11) in Energy Management Systems

Save on energy consumption, not comfort, and have your radiators regulated automatically.

Betterspace GmbH has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

What is Betterspace GmbH?

Founded in 2014 | Headquarters in Ilm-Kreis (Germany) | 60 employees
Better.energy roomcontrol (by Betterspace) is an advanced energy management system designed specifically for the hotel industry. It intelligently regulates room temperature based on occupancy data obtained from the Property Management System (PMS). The software can detect open windows and automatically adjust heating output, reducing energy consumption by up to 30%. Key features include smart radiator thermostats connected via LoRa technology, enabling quick and easy implementation without structural changes or extensive cabling. This system not only enhances guest comfort but also leads to substantial energy and cost savings, thereby increasing operational efficiency.

Capabilities

Detects open windows

Real-time check-in and check-out

Heating depending on the occupancy plan

Day and night setback

Temperature limits

Features

Monitoring & Controls

4/5 features

Analytics & Reporting

4/5 features

Warranty

4/5 features

Rebates & Savings

4/5 features

Smart Devices & IOT

4/5 features

Betterspace GmbH Reviews Summary

4.2
Very Good
Ease of Use
4.3/5
Customer Support
4.2/5
ROI
4.0/5
Implementation
4.2/5

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Achievements

Trending Product

This vendor's trending score is rising, better.energy roomcontrol (by Betterspace) is the #1 most trending product in the Energy Management Systems category (out of 11) and the #278 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Betterspace GmbH’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Betterspace GmbH Pricing

Pricing Available By Request

Betterspace GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

3 | X-Small (1-9 room)

28 | Small (10-24 room)

49 | Medium (25-74 room)

15 | Large (75-199 room)

7 | X-Large (200+ room)

Country

82 | Germany

12 | Austria

4 | Switzerland

2 | France

1 | Belgium

1 | Korea, South

Type

35 | Bed & Breakfast & Inns

35 | City Center Hotels

29 | Boutiques

29 | Limited Service & Budget Hotels

21 | Branded Hotels

17 | Airport/Conference Hotels

10 | Luxury Hotels

9 | Resorts

8 | Vacation Rentals & Villas

3 | Hostels

2 | Extended Stay & Serviced Apartments

1 | Motels

Region

101 | Europe

1 | Asia Pacific

Category

81 | In-Room Hotel Tablets

39 | Energy Management Systems

30 | Hotel Guest Apps

Betterspace GmbH Reviews

Hotelier Rating

Excellent
76
Very Good
17
Average
7
Poor
2
Terrible
2

Property Size

  • X-Small (3)
  • Small (28)
  • Medium (49)
  • Large (15)
  • X-Large (7)

Country

  • Germany
    Germany
    (82)
  • Austria
    Austria
    (12)
  • Switzerland
    Switzerland
    (4)
  • France
    France
    (2)
  • Belgium
    Belgium
    (1)
  • Korea, South
    Korea, South
    (1)

Region

  • Europe
    Europe
    (101)
  • Asia Pacific
    Asia Pacific
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like Betterspace for its intelligent heating control and substantial energy savings. Users appreciate the system's integration with PMS for automatic room temperature management, which reduces both energy costs and staff effort. The guest tablets offer efficient communication and additional revenue opportunities through direct bookings. However, some have noted issues with the quality of thermostats, slow support response times, and difficulties in procuring spare parts. Betterspace enables enhanced guest comfort, operational efficiency, and cost savings, but does require improvements in support and physical product durability.

AI-generated from the text of customer reviews

Support
Energy Savings
Thermostat Quality
Management and Monitoring
Guest Tablets
PMS Integration
User Interface
Installation and Training
Customization
Durable Parts
8

Very extensive functionality and very good support

Technik und IT from 50-74 room Airport/Conference Hotel in Muehlhausen (Germany)

Verified
12 months ago
The system has a very extensive functionality. It can be adapted very individually to the requirements of the house and the individual rooms. The support takes time and helps answer even more complex questions.
Country Germany
Technik und IT
Medium Hotel
10

That's the missing cherry on top!

Staatl. gepr. Kommunikationswirt from 10 to 24 room Bed & Breakfast & Inn in Marburg (Germany)

Verified
12 months ago
The radiator control, which coordinates with our booking system and knows exactly when which rooms are occupied, offers enormous savings potential. No more running the heating with the windows open or running on the highest setting for days - it's a great cinema. The guest tablets with telephone receivers solve the last questions that the g...
Country Germany
Staatl. gepr. Kommunikationswirt
Small Hotel
1

Not good customer service - very long waiting times for problems!!!!

owner from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)

Verified
12 months ago
The devices and the system itself mostly work well. We save a lot of energy and work here! Definitely a very good solution for our hotel business
Country Austria
owner
Small Hotel
1

Tablets are completely unnecessary because the hotel guests use their own phones and tablets. Unfortunately, the Energy is not fully thought out!

General Manager from 50-74 room Bed & Breakfast & Inn in Wien (Austria)

Verified
12 months ago
Unfortunately I can't say anything about it because support is rather difficult. The Energy is a good idea but getting replacement parts is difficult. The plastic parts are not suitable for commercial use.
Country Austria
General Manager
Medium Hotel
10

Very good tool for controlling heating thermostats with good efficiency.

Manager from 100 to 199 room Bed & Breakfast & Inn in Essen (Germany)

Verified
12 months ago
We like the uncomplicated service and the always good contact with customer care support. We are very satisfied. .
Country Germany
Manager
Large Hotel
10

Great support // very helpful system

Assistentin der Geschäftsleitung from 50-74 room Boutique in Kassel (Germany)

Verified
12 months ago
Understand each other and implement processes together with trust. Both important factors that make up a business relationship. We experience this with betterspace at all points of contact. Thanks for that.
Country Germany
Assistentin der Geschäftsleitung
Medium Hotel
10

Great product to reduce heating costs for rooms.

GM from 75-99 room City Center Hotel in Lucerne (Switzerland)

Verified
12 months ago
The system resets itself after check out. So there is no need to do this by hand. Usability to set temperatures. Cost saving!
Country Switzerland
GM
Large Hotel
10

Professional implementation and support

Direktor from 100 to 199 room Vacation Rentals & Villa in Freyung (Germany)

Verified
13 months ago
From the start, we were trained very professionally in intelligent heating control and supported throughout the ongoing project. All in all, Betterspace is a pleasant and professional partner in the field of digitalization!
Country Germany
Direktor
Large Hotel
7

Super Support!

Stellvertretende Betriebsleitung from 25-49 room Bed & Breakfast & Inn in Sankt Augustin (Germany)

Verified
14 months ago
Working with support is super easy and uncomplicated. If you have any problems you will be helped very quickly. Returns are straightforward.
Country Germany
Stellvertretende Betriebsleitung
Medium Hotel
10

Recommended

Hotel Manager from 25-49 room Motel in Bergisch Gladbach (Germany)

Verified
15 months ago
The room temperature control offers easy installation and great statistics. Betterspace support is very nice. We can recommend Betterspace to everyone.
Country Germany
Hotel Manager
Medium Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Simple but efficient use . Good design and very endcustomer orientated.. Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.

Question:

What differentiates this product or service from the competition?

Answer:

Partly not available at all. Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 14 recommend
Recommended by
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Support

Unverified

Betterspace GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

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Response Time

2 days

Recommended

90%

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