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Save on energy consumption, not comfort, and have your radiators regulated automatically.
89% recommended by 96 hotels
Betterspace GmbH has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Bell - AI powered product analyst
I analyzed all of Betterspace GmbH’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Betterspace for its intelligent heating control and substantial energy savings. Users appreciate the system's integration with PMS for automatic room temperature management, which reduces both energy costs and staff effort. The guest tablets offer efficient communication and additional revenue opportunities through direct bookings. However, some have noted issues with the quality of thermostats, slow support response times, and difficulties in procuring spare parts. Betterspace enables enhanced guest comfort, operational efficiency, and cost savings, but does require improvements in support and physical product durability.
What Types of Hotels Betterspace GmbH is Popular For
Size
2 |
X-Small (1-9 room)
29 |
Small (10-24 room)
50 |
Mid-Sized (25-74 room)
15 |
Large (75-199 room)
7 |
X-Large (200+ room)
Country
83 |
Germany
12 |
Austria
4 |
Switzerland
2 |
France
1 |
Belgium
1 |
Korea, South
Type
38 |
City Center Hotels
36 |
Bed & Breakfast & Inns
31 |
Boutiques
30 |
Limited Service & Budget Hotels
22 |
Branded Hotels
22 |
Airport/Conference Hotels
11 |
Luxury Hotels
9 |
Resorts
8 |
Vacation Rentals & Villas
3 |
Hostels
2 |
Extended Stay & Serviced Apartments
1 |
Motels
Region
102 |
Europe
1 |
Asia Pacific
Category
82 |
In-Room Hotel Tablets
39 |
Energy Management Systems
31 |
Hotel Guest Apps
Didn’t find what you were looking for?
Searching 39 reviews
What is Betterspace GmbH?
Founded in 2014 | Headquarters in Ilm-Kreis (Germany) | 60 employees
Better.energy roomcontrol (by Betterspace) is an advanced energy management system designed specifically for the hotel industry. It intelligently regulates room temperature based on occupancy data obtained from the Property Management System (PMS). The software can detect open windows and automatically adjust heating output, reducing energy consumption by up to 30%.
Key features include smart radiator thermostats connected via LoRa technology, enabling quick and easy implementation without structural changes or extensive cabling. This system not only enhances guest comfort but also leads to substantial energy and cost savings, thereby increasing operational efficiency.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Betterspace GmbH products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Betterspace GmbH's Provided Description:
"better.energy regulates the temperature in hotels automatically and depending on occupancy. Thanks to an interface to the PMS, the software knows which rooms are occupied and detects open windows, so better.energy automatically adjusts the heating output, thus reducing energy consumption by up to 30 percent.
The smart radiator thermostats are connected to the better.energy energy management system via LoRa, the modern radio technology. Without structural measures and cables, the system is quickly and easily implemented in your hotel."
As soon as the software detects an open window, it adjusts the heat output accordingly. When the window is closed again, the radiator continues to heat automatically. Unnecessary heating with open windows is thus a thing of the past.
Real-time check-in and check-out
Real-time check-in and check-out
With the connection to the hotel's PMS system, the smart heating control adjusts the room temperature in real time during check-in and check-out. When a guest checks in, the information is reported to the radiator thermostats in the hotel room and they heat the room temperature to a predefined level. When a guest checks out, better.energy automatically reduces the heating temperature in the hotel room.
Heating depending on the occupancy plan
Heating depending on the occupancy plan
The PMS system reports to the system whether a hotel room is occupied or. Occupied rooms are heated. Empty rooms are automatically kept at an efficient temperature level by the heating control. Thus, the rooms do not cool down or are heated unnecessarily.
Day and night setback
Day and night setback
At night, when guests are sleeping, or during the day, when your guests are typically not in the room, the room temperature is adjusted. Via web access, you define fixed times during which the temperature is lowered by the software. For example, better.energy always lowers the room temperature to 19 °C between 11:00 pm and 06:00 am.
Temperature limits
Temperature limits
You can pre-define maximum and minimum temperatures for hotel rooms and public areas. Even if hotel guests manually turn the heating to the highest level, the defined maximum temperature will not be exceeded. The heating control automatically regulates the thermostats back to the predefined values should a guest turn up the heating.
This vendor's trending score is rising, better.energy roomcontrol (by Betterspace) is the #4 most trending product in the Energy Management Systems category (out of 11) and the #292 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Betterspace GmbH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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The system has a very extensive functionality. It can be adapted very individually to the requirements of the house and the individual rooms. The support takes time and helps answer even more complex questions.
What do you dislike or think could be improved?
It would be desirable to have the option to carry out cross-spatial evaluations. There is an incredible amount of data/measuring points available, but only one thermostat can be viewed in detail at a time. With around 50 rooms and more than 100 thermostats, it's difficult to get an overview.
4.0
Very Good
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
4.0/5
The system has a very extensive functionality. It can be adapted very individually to the requirements of the house and the individual rooms. The support takes time and helps answer even more complex questions.
The radiator control, which coordinates with our booking system and knows exactly when which rooms are occupied, offers enormous savings potential. No more running the heating with the windows open or running on the highest setting for days - it's a great cinema. The guest tablets with telephone receivers solve the last questions that the guests might have and are really great as an app to take with you.
What do you dislike or think could be improved?
There is always room for improvement, the configuration of the tablets could be a little more intuitive, but I certainly understand that centralized maintenance of all tablets presents a certain level of complexity. So there's actually nothing to complain about here, if only at a very high level ;-)
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The radiator control, which coordinates with our booking system and knows exactly when which rooms are occupied, offers enormous savings potential. No more running the heating with the windows open or running on the highest setting for days - it's a great cinema. The guest tablets with telephone receivers solve the last questions that the g...
The devices and the system itself mostly work well. We save a lot of energy and work here! Definitely a very good solution for our hotel business
What do you dislike or think could be improved?
If you have problems, you wait for weeks for feedback and help. You can get the information by phone and send an email. If you send an email, you only get one responder and then no answer for ages. We expected more here
0.5
Terrible
Ease of Use
4.0/5
Customer Support
1.0/5
ROI
4.0/5
Implementation
3.0/5
The devices and the system itself mostly work well. We save a lot of energy and work here! Definitely a very good solution for our hotel business
Unfortunately I can't say anything about it because support is rather difficult. The Energy is a good idea but getting replacement parts is difficult. The plastic parts are not suitable for commercial use.
What do you dislike or think could be improved?
Support needs to be organized urgently! The procurement of spare parts must be guaranteed. The registration form and the connection to the PMS must be improved.
0.5
Terrible
Ease of Use
1.0/5
Customer Support
1.0/5
ROI
2.0/5
Implementation
3.0/5
Unfortunately I can't say anything about it because support is rather difficult. The Energy is a good idea but getting replacement parts is difficult. The plastic parts are not suitable for commercial use.
We like the uncomplicated service and the always good contact with customer care support. We are very satisfied. .
What do you dislike or think could be improved?
For older employees, video instructions would be beneficial, for example for troubleshooting. This would make the troubleshooting that sometimes creeps in much easier.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
We like the uncomplicated service and the always good contact with customer care support. We are very satisfied. .
Understand each other and implement processes together with trust. Both important factors that make up a business relationship. We experience this with betterspace at all points of contact. Thanks for that.
What do you dislike or think could be improved?
At the moment we can't think of anything about this. We'll add something as soon as something comes our way. The collaboration is going well and harmoniously for us.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Understand each other and implement processes together with trust. Both important factors that make up a business relationship. We experience this with betterspace at all points of contact. Thanks for that.
From the start, we were trained very professionally in intelligent heating control and supported throughout the ongoing project. All in all, Betterspace is a pleasant and professional partner in the field of digitalization!
What do you dislike or think could be improved?
At the beginning of the project we had problems with the batteries, for which Betterspace is not primarily responsible. However, we recommend a change here, as discharging the first batteries quickly is annoying.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
From the start, we were trained very professionally in intelligent heating control and supported throughout the ongoing project. All in all, Betterspace is a pleasant and professional partner in the field of digitalization!
The room temperature control offers easy installation and great statistics. Betterspace support is very nice. We can recommend Betterspace to everyone.
What do you dislike or think could be improved?
The UI could be a little clearer. Many functions hidden in too many sections. But that's just a small flaw. Technically everything works
5.0
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
The room temperature control offers easy installation and great statistics. Betterspace support is very nice. We can recommend Betterspace to everyone.
Simple but efficient use . Good design and very endcustomer orientated..
Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.
by
Elke Winkler
(To Vision B.V/Philips Hotel TV)
on July 22, 2025
Showing all answers to:
"What does this product or service do well?"
Elke Winkler
Key Account Manager
@
To Vision B.V/Philips Hotel TV
December 13, 2022,
Elke Winkler
occassionaly uses
Betterspace GmbH
Simple but efficient use . Good design and very endcustomer orientated..
Created in time where exactly this produced might be even more needed ( e.g. digital check in and or energy saving options in these high level cost period.
Alexander Ehrhart
CEO
@
CASABLANCA hotelsoftware
February 16, 2023,
Alexander Ehrhart
regularly uses
Betterspace GmbH
Betterspace has been a reliable and professional partner for us for several years. Betterspace works with the most modern methods and significantly perfects your energy consumption. The partnership with Betterspace is very profitable and reliable for both sides.
Denis Bohlender
Account Manager
@
Deutsche Telekom AG
December 14, 2022,
Denis Bohlender
has tried
Betterspace GmbH
Smart and simple software (Back-end & Guestdesign)
Robust hardware and with the USB port in the Front, the tablet can also be used as a charger for mobile devices. The Tablet is also compatible with many telephone-systems with the handset and the SIP functions.
Hauke Brauer
General Manager
@
P-Labor Elektronik GmbH
December 13, 2022,
Hauke Brauer
occassionaly uses
Betterspace GmbH
With the system solution from Betterspace, our services and interfaces can be implemented much better and more reliably. Constant maintenance of the software ensures future-proof installations. The solution offers P-Labor a new market entry.
Lyubomir Yanchev
CEO
@
MClimate
December 12, 2022,
Lyubomir Yanchev
regularly uses
Betterspace GmbH
We've been working with Betterspace for some time now.
We are the manufacturer of the smart TRVs they are using. We've been manufacturing this product for 5 years now and have more than 100k installed in the EU.
Our interaction with Betterspace couldn't be smoother. They came prepared and had tested our product. They have been offering another product so far, but our product exceeded their expectations. They already had built their better.energy business and ordered significant quantity and negotiated recurring orders with us to meet their customers' demands.
I am very happy with the collaboration with Betterspace - they are highly technical and professional.
Thorsten Korsch
Geschäftsfüher
@
tsblorsch GmbH
December 11, 2022,
Thorsten Korsch
regularly uses
Betterspace GmbH
it works smoothly and increases our service to our customers. The implementation of the projects works smoothly and makes it easier for us to implement the overall projects. Our customers are very satisfied with the solution.
Sophia Anker
Sales Manager
@
hotelkit
December 9, 2022,
Sophia Anker
heard from clients about
Betterspace GmbH
With its 360° Hotel Cloud, betterspace offers smart, intelligent and digital solutions for guest communication, intelligent solutions for energy management and hotel infrastructure systems. So the company is offering one solution, which is not just focusing on one specific point of time during the customer journey, but an the "whole way".
Tim Deisinger
Sales Development Manager
@
Beyond Bookings GmbH
November 23, 2022,
Tim Deisinger
has tried
Betterspace GmbH
Betterspace is a great partner for digitalization in many areas of hotels.
Starting with the check-in Betterspace solves many challenges which were done by the front office team before.
With the better.tab and better.guest Hotel App they also encourage interactions from guest during the stay, leading to upsells and great customer journey.
Question:
What differentiates this product or service from the competition?
Answer:
Partly not available at all.
Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .
by
Elke Winkler
(To Vision B.V/Philips Hotel TV)
on July 22, 2025
Showing all answers to:
"What differentiates this product or service from the competition?"
Elke Winkler
Key Account Manager
@
To Vision B.V/Philips Hotel TV
December 13, 2022,
Elke Winkler
occassionaly uses
Betterspace GmbH
Partly not available at all.
Communication between the different technical products e.g TV and Tablet with its use as remote control for example also hygienic aspect allows optimising of hygienical standard .
Alexander Ehrhart
CEO
@
CASABLANCA hotelsoftware
February 16, 2023,
Alexander Ehrhart
regularly uses
Betterspace GmbH
Betterspace is a company with a wide reach and still ensures a quick response time, especially with their very competent support. Working with Betterspace is hassle-free and easy. They offer an intelligent software with which you can sustainably improve your energy management in the hotel.
Denis Bohlender
Account Manager
@
Deutsche Telekom AG
December 14, 2022,
Denis Bohlender
has tried
Betterspace GmbH
Functionality and customize options. Fast adjustment options and individual requests can be implemented quickly. Own hardware and software (no reseller). Software updates are imported automatically.
Hauke Brauer
General Manager
@
P-Labor Elektronik GmbH
December 13, 2022,
Hauke Brauer
occassionaly uses
Betterspace GmbH
Betterspace products are designed from the ground up to meet the needs of the ever evolving market. Feedback from us partners is entered directly into the product adjustment.
In this way, there are always new variants that are backwards compatible and state of the art.
Lyubomir Yanchev
CEO
@
MClimate
December 12, 2022,
Lyubomir Yanchev
regularly uses
Betterspace GmbH
Compared to competition, Betterspace is offering an easy to install product that does not require technical training and is also specifically engineered to meet the needs of hotels. The input from other softwares they offer is incorporated in the better.energy solution.
Apart from that, thanks to LoRaWAN and very smart engineering, their solution is running on batteries for up to 10 years, while competitor products need their batteries changed every year or max two years.
Thorsten Korsch
Geschäftsfüher
@
tsblorsch GmbH
December 11, 2022,
Thorsten Korsch
regularly uses
Betterspace GmbH
Simple setup, great service. Setup is easier than the competition. The service during operation via remote maintenance or on site runs more smoothly than with the competition. The products are always up to date.
Sophia Anker
Sales Manager
@
hotelkit
December 9, 2022,
Sophia Anker
heard from clients about
Betterspace GmbH
They are offering one solution which can be used for all services within the "hotel guests journey" - the product includes services which are able to offer the guest a completely new experience: not just before the stay in the hotel, also during and after their stay.
Tim Deisinger
Sales Development Manager
@
Beyond Bookings GmbH
November 23, 2022,
Tim Deisinger
has tried
Betterspace GmbH
The sales team is extremely customer focused and qualified.
It's always a pleasure to start projects with betterspace because you always know that they care for the hotel's needs.
They know about trends in the hospitality and always with professional expertise.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.
by
Elke Winkler
(To Vision B.V/Philips Hotel TV)
on July 22, 2025
Showing all answers to:
"Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Elke Winkler
Key Account Manager
@
To Vision B.V/Philips Hotel TV
December 13, 2022,
Elke Winkler
occassionaly uses
Betterspace GmbH
Try , look and feel .. then test within your original location -Experience the close contact and very personal customer support and service of the Betterspace team…You will easily because you will be convinced.
Alexander Ehrhart
CEO
@
CASABLANCA hotelsoftware
February 16, 2023,
Alexander Ehrhart
regularly uses
Betterspace GmbH
If you are looking for a programm to lower your energycosts and automate processes, Betterspace is certanly a good choice in combination with our hotelsoftware (CASABLANCA hotelsoftware). With Betterspace you get a lot of advantages for you but also the environment.
Denis Bohlender
Account Manager
@
Deutsche Telekom AG
December 14, 2022,
Denis Bohlender
has tried
Betterspace GmbH
Due to the many functions and interfaces, the Betterspace GmbH solutions can be easily integrated into existing systems and can be managed. Thanks the own product development, the solutions are always state of the art
Hauke Brauer
General Manager
@
P-Labor Elektronik GmbH
December 13, 2022,
Hauke Brauer
occassionaly uses
Betterspace GmbH
Every hotelier should obtain detailed information and advice about the better.energy product. It is essential in an energy-intensive industry that has to meet the demands of sustainability. We believe in that product using the established LoraWan technology.
Lyubomir Yanchev
CEO
@
MClimate
December 12, 2022,
Lyubomir Yanchev
regularly uses
Betterspace GmbH
This is definitely the easiest way to save on energy, which is especially important during the uncertain energy prices this winter. In a matter of one day you can easily equip your whole hotel with smart radiator thermostats and start having access to actual data about temperatures in the rooms as well as the ability to control based on different scenarios - is the guest about to check in, did they just check out and more.
Thorsten Korsch
Geschäftsfüher
@
tsblorsch GmbH
December 11, 2022,
Thorsten Korsch
regularly uses
Betterspace GmbH
The savings are immediately noticeable, the service for the guests increases enormously, the workload of the employees is reduced. Take a look at Betterspace's entire portfolio, the trades are intertwined.
Sophia Anker
Sales Manager
@
hotelkit
December 9, 2022,
Sophia Anker
heard from clients about
Betterspace GmbH
If it's possible for your property, use all services they are offering so you can really benefit 100%. As they are offering perfect individual service, listen to what they recommend you and trust them in what they say.
Tim Deisinger
Sales Development Manager
@
Beyond Bookings GmbH
November 23, 2022,
Tim Deisinger
has tried
Betterspace GmbH
My advice is to inform about the different products of betterspace.
They have a variety of solutions and offer good service and consultancy.
The good thing is that when using betterspace products hotels save time in their daily operations.
+ 5
recommend
Recommended by
Elke Winkler
Key Account Manager
@
To Vision B.V/Philips Hotel TV
Betterspace GmbH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Response Time
2 days
Recommended
89%
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