BEX PMS vs. Infor HMS:
Which Is Right for You?

The Decision

Choosing between BEX PMS by Booking Experts and Infor HMS hinges on your hotel's specific needs and operational priorities. Both aim to streamline property management, but they differ significantly in features, support, and market presence. While BEX PMS appears to be in early stages with limited reviews and no recent data, Infor HMS boasts a substantial review base, detailed features, and a global presence.

Your decision should align with whether you prioritize a system with proven reliability, extensive integrations, and broad hotel segment adoption, or if you seek a more customizable, scalable platform with advanced modules. Are you ready to make a confident choice?

Is BEX PMS or Infor HMS Better for Hotels?

BEX PMS, developed by Booking Experts, is a relatively new entrant with zero reviews and no recent user feedback, making it difficult to assess its real-world performance. Its primary problem is the lack of user data, which raises questions about its market adoption and maturity.

Infor HMS, on the other hand, has 46 reviews in the last six months, signaling active use and recent updates. It enjoys an overall rating of 4.04 out of 5, with high marks for customer support and ease of use, giving you clearer insight into its strengths and weaknesses.

Do you want to bet on a less proven platform or opt for a solution with current user feedback confirming its effectiveness?

Infor HMS vs BEX PMS: Which Should Your Hotel Choose?

If your hotel needs a mature system with broad functionality, extensive integrations, and proven scalability, Infor HMS is the clear choice. Its 113 verified partners, a global presence, and comprehensive modules—like housekeeping, revenue management, and multi-currency handling—make it suitable for mid-to-large hotels.

Conversely, if your hotel is smaller or looking for a potentially more budget-friendly, simplified solution, BEX PMS might appeal, but its lack of recent reviews and limited information make it a risky bet. For now, the data strongly favors Infor HMS for hotels seeking reliability and depth.

Is BEX PMS or Infor HMS Easier to Use?

Infor HMS scores a solid 3.88 out of 5 for ease of use, based on recent reviews that highlight its intuitive navigation and short onboarding process. Users note that once familiar, staff find it straightforward, and support is prompt and helpful.

BEX PMS, with zero reviews, offers no data on usability or onboarding, making it impossible to assess its user-friendliness. Given the detailed feedback on Infor, and the absence of feedback on BEX, Infor HMS clearly has the upper hand here.

Edge: Infor HMS.

Which Has Better Features: BEX PMS or Infor HMS?

Infor HMS boasts 20 unique features, including a housekeeping module, guest profiles, online support, multi-lingual capabilities, and revenue management tools. These features are designed to cover operational, financial, and guest experience aspects extensively.

BEX PMS offers no documented features or modules, making it impossible to compare directly. The feature richness and proven modules in Infor HMS give it a significant advantage in addressing comprehensive hotel management needs.

Edge: Infor HMS.

Which Has Better Customer Support: BEX PMS or Infor HMS?

Infor HMS has a support rating of 4.04 out of 5, with reviews praising its responsiveness and professionalism. Hoteliers frequently mention support staff's quick, helpful responses—“support is always good,” and "they guide us through issues effectively."

BEX PMS, with no reviews, cannot be evaluated for support quality. The active, recent support reviews for Infor HMS clearly establish it as the more reliable choice here.

Edge: Infor HMS.

Which Has More Integrations: BEX PMS or Infor HMS?

Infor HMS integrates with 113 verified partners, including major platforms like Booking.com, Expedia, and HRS, and provides a broad suite of connected services such as payment processing, revenue management, and group functions. This extensive list ensures your hotel can connect with most operational tools.

BEX PMS has no verified integrations listed, which limits its interoperability and flexibility. For hotels needing seamless connectivity, Infor HMS is the superior option.

Edge: Infor HMS.

Which Do Hoteliers Rate Higher: BEX PMS or Infor HMS?

With 46 recent reviews, Infor HMS maintains a 4.04/5 overall rating, with many property types—luxury, boutique, city center—highlighting its versatility and support quality. Hotels across segments consistently praise its ease of use and support responsiveness.

BEX PMS, lacking any reviews, offers no data on hoteliers' satisfaction. Given the detailed feedback and higher ratings for Infor HMS, it is clearly the preferred choice among current users.

Edge: Infor HMS.

How Much Do BEX PMS and Infor HMS Cost?

Both systems list no explicit pricing, indicating they likely operate on customized quotes or are enterprise solutions. However, Infor HMS's large-scale deployment and extensive feature set suggest it is positioned as a premium product, possibly at a higher price point.

BEX PMS's lack of transparency makes it difficult to evaluate value for money or affordability. For practical decision-making, Infor HMS's established pricing models and market presence offer more clarity.

What Type of Hotel Should Use BEX PMS?

• Hotels that prefer a simple, straightforward property management system with minimal features.
• Small boutique hotels or independent properties seeking an unproven platform.
• Teams willing to accept limited support or integration options during initial phases.
• Hotels that can afford to take some risk on a less established system in exchange for potentially lower costs.

Not ideal if your hotel requires extensive features, proven reliability, or global support.

What Type of Hotel Should Use Infor HMS?

• Mid-sized to large hotels seeking comprehensive management tools.
• Properties that need extensive integrations with booking platforms and revenue systems.
• Hotels prioritizing scalability, customization, and automation.
• Multilingual properties or those operating in multiple currencies.
• Hotels aiming for a proven, supported system with active updates.

Not ideal if your hotel is very small, has minimal operational complexity, or prefers a very lightweight solution.

Infor HMS vs BEX PMS: The Bottom Line for Hotels

The core difference is maturity and feature depth. Infor HMS offers a broad, well-supported platform with extensive integrations, modules, and recent user feedback. BEX PMS appears to be in nascent stages with little user data or documented features.

Choose Infor HMS if you need a reliable, scalable system backed by current reviews and a global presence. Opt for BEX PMS only if your hotel is small, testing new solutions, and willing to accept higher risk with limited information available.

In summary, Infor HMS is the stronger choice for most hotels today, offering clearer performance insights, comprehensive features, and active support. BEX PMS remains an unproven contender whose ultimate value may depend on future development and user adoption.